Maybe if the employee didn't mumble and face away from me when giving instructions, I would actually be able to understand what they were telling me to do. I ordered my food with a soda (in the process of ordering, had to ask the employee to repeat themself several times). They turned away after the transaction, and they were mumbling something from across the restaurant that sounded like "get the soda yourself" or something along those lines. So. When I was handed the food and not handed a soda along with it, I assumed they did, in fact, mean I should get it myself. Plus, I had paid for the soda and it wasn't given to me. Sooo. I went to the fountain drink station and started getting it myself, as I thought they'd said. Just as what I'd ordered and paid for, a large diet soda. The employee flew out of the kitchen with their voice raised a bit (not yelling, but alarming nonetheless), going "Ma'am, no! Ma'am!" I stopped in my tracks and they took the filled soda cup from my hand and said, "I gave you the soda already!" Uh. What? Then why don't I have it? It's not on the counter anywhere, either. So I'm confused and frustrated out of my mind, panicking a bit. What in the fresh hell was going on? They said something about how they'd told me to get the bottled soda from the fridge... Uhh when did you say that? And you never even asked me if I'd wanted bottle or fountain, 'cause I wouldn't have went for bottled, yuck. I was really upset because I was pretty shocked and confused. And over such a stupid thing...? I'm Autistic and have CPTSD, I admit my emotions are hard to control. So I went to my car to calm down for a while. I didn't touch the food, I'd lost my appetite. And I felt mistreated and like I'd been treated rudely. So I went back in with my receipt to ask for a refund. Same employee comes up to the counter. I present my receipt and original payment card, and I say, (admittedly with tears and makeup streaming down my cry-swollen face lol) "Can I please get a refund?" Employee: "What?" Me: "Can I please just get a refund." Employee: "Where's the food?" Huh. Why would a restaurant want the food back if they're just going to have to toss it anyway? I didn't have a problem with the food, I had a problem with the service. I almost felt like this person was acting like they didn't recognize me or remember, despite my distinctive appearance and the fact I'd just been in there, on an extremely slow day, no less. Plus, I had my receipt, proof of purchase, right on the counter. I honestly felt I was possibly being mocked or even gaslit. I had said before during the drink mishap that "I got confused," and after I had asked for a refund to no avail, they said, "Where's the food? I'm so confused." It also felt like discrimination due to me being Autistic. I come off as odd to people and they assume I'm stupid and make fun of me, I get it all the time. And I do indeed get confused. This experience felt like I was being made fun of and taken advantage of because my autism made me seem "stupid" to them. But clearly I also wasn't worth being spoken to audibly and without a mumble, nor spoken to in my direction so I could actually hear the employee and their instructions. I wasn't worth asking what kind of flipping soda I wanted lol. Anyway. After the employee seemed to act like they didn't know what was going on when I asked twice for a refund, I said "nevermind" and walked out. No maturity, no accountability, no apology. I get things are really nightmarishly tough in the world right now, and it can be awful to work in customer service. But that's why we need just basic respect more than ever. Even if it's just getting someone a burger or a soda. I know it sounds like such a small thing -- at the end of the day, I don't give a damn about some soda, I just want basic respect and to not be someone's doormat or punching bag to vent their frustrations on in the form of rudeness and cruelty. It just really messed up my day, honestly. I hadn't cried that hard in a while; I was just so confused and alarmed by all this. read more

Food was great! Portions were average (which I like)! It was a nice gentleman serving and acting as cashier. I can see one cook in the kitchen. It's a hole in the wall. So the surroundings are old like a cafe. But the food is great! It's like the dive that you must go and experience! The place was clean. Just an old building... read more

Fusion Burger - Grilled chicken with slaw and peanut sauce! Really good on a hoagie roll. - A detailed close-up of a chicken sandwich featuring a breaded chicken fillet topped with shredded coleslaw, all inside a toasted bun. The sandwich is placed on red and white checkered paper, with some coleslaw pieces scattered nearby. The background includes a glimpse of a Coca-Cola cup, indicating a casual dining setting. - Burgers Near Me - Eugene, Oregon

This place doesn't look like anything special but their food is really good and I love the fact that they have grass-fed beef and we have always been happy with the service so check it out read more

We ordered our food, they have two prices normal and combo. I just wanted a burger but was told that it comes with fries anyways. I asked for sweet potato fries, and they are so soggy. Got order of mozzarella sticks, not worth it for the price and get 4 of them. The service was ok but took a really long time for the order. I won't be going back and if I could get a return of money I would! I asked for my burger to be cooked medium and it's more like well done. So much grease more than McDonald's! I don't suggest going here. read more

Fusion Burger - Heavenly blue cheese burger . Nothing but grease - The image shows a partially eaten burger on crumpled white paper. The burger bun is visible, with some lettuce, tomato slices, and pickles. The paper appears greasy, indicating the burger has been eaten. The background includes a wooden surface and a light blue surface. The food presentation suggests a casual dining or takeout setting. - Burgers Near Me - Eugene, Oregon

Seriously good burgers and fries! Bun...good! Patty....good! Bacon...good! Onion Ring...good! Fries.....goooooood! We really enjoyed our lunch in this little burger spot. The food came out pretty fast and was definitely hot. The fries were some of the best I have had in quite some time - so crispy on the outside but soft in the middle. Both burgers were well built, juicy, and massive. The staff was friendly. Even though one person was training the other (pretty sure it was her first day), they were still very attentive. We were there right when they opened, so we were the only ones there. They have plenty of seating and offer takeout. The dining room is clean and well kept. It's not in the nicest part of town but the food is worth it. read more

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From the outside it doesn't look like much but the food stands up to the positive reviews. The menu is simple with a few highlights that were highly suggested by the staff. Well seasoned fries with a variety of sauces and plenty of drink options. read more

Fusion Burger - Fusion Burger - Burgers Near Me - Eugene, Oregon

I'm still trying to figure out the Fusion part, maybe because they also have tacos? ANYWAY, this place is worth a try, don't pass it up just because its wedged into a small retail space in a busy area. We tried Fusion on a Friday just after the lunch rush which worked out great for us, barely had to wait. Husband ordered the classic or whatever they call their "standard" burger and I ordered the Southern Border burger. The vibe inside is kind of an old fashioned diner and burger joint mixed with some local history and mining lamps. Maybe that's the fusion? There's also a video lottery area in the back, it is an interesting mix. As I said, we didn't have to wait long. The burger patties are thick and the buns are flavorful. The jalapenos on my burger are the fresh kind which is great, always a nice thing to find that a restaurant uses fresh over canned/pickled ones. They were thick slices too, so my burger almost seemed like I wouldn't be able to bite into it. It was very good, cooked just right to my well done preferences. And the fries... YES. Loved the fries, perfectly crispy and yummy. Would definitely like to try one of their shakes on our next trip. read more

Fusion Burger - Southern Border Burger - Burgers Near Me - Eugene, Oregon

This was an online review, so I could not consider the service or the ambience. The French fries were crunchy and delicious, and the burger that I had put in a lettuce wrap was messy and delicious! It's quite a delicious combination! The fact I requested no salt on my fries made them less briny. read more

Fusion Burger - French Fries - A cardboard container holds a serving of French fries, which are thin, golden, and crispy. The fries are piled loosely inside the box, which is open at the top, revealing the snack. The container appears to be a typical takeout or fast-food style box, and the fries are unseasoned or lightly salted. - Burgers Near Me - Eugene, Oregon

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Probably wouldn't get the fried mozzarella sticks again. Value for money not very good plus only half a small container of marinara sauce not enough for the order. read more

Fusion Burger - Half container of marinara sauce. - Burgers Near Me - Eugene, Oregon

This place rocks!!!!!! The burger was so juicy and fresh and cooked perfectly. The restaurant is super clean and our server Aly was so friendly and gave us great service. This will be my new spot for fast and fresh food. Try the milkshakes!!! read more

Fusion Burger - Burgers Near Me - Eugene, Oregon

Pleasantly surprised with this hole in the wall! This is a counter service restaurant with burgers, shakes, fries, wings, beer, and sandwiches. The restaurant itself is dive bar adjacent with video poker in the back so a lot of people seemed to come for that. The burger was prepared to meet your preferred level of pink. Fries and wings were crispy but not over cooked. Warning, they are a bit messy but that's part of the experience. Everything had great flavor and the ingredients were fresh. Aside from flavor, I am always looking for a place where my food comes out hot. Fusion Burger delivered! read more

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The onion rings were amazing! The burger was good, I wish I would have known they don't cook the meat well done if you don't ask. I don't mind medium but it was a little too rare for me but that's not their fault. They only had old booths that aren't super roomy or comfortable, and they had a bar section with cushioned seats but no backs to the seats, so depending on your needs/preferences it's not the most comfortable place to eat and you might opt for a to go order. read more

Loved the food and the atmosphere! Went in on a whim and tried the steak tacos and the mozzarella sticks! Motz sticks were so perfect, breading was delish and almost certainly an in house treat. Steak tacos were so refreshing and served with a lime and a green sauce! I'll defiantly return to try their burgers that are offered on a gluten free bun or the lettuce wrap! Bonus they have locally made bnf kombucha! read more

Fusion Burger - Steak Tacos - Burgers Near Me - Eugene, Oregon

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Fun take on burgers and sandwiches. With an Asian flair. Kimchi burger was good, expect to feel stuffed after this. The bun was a bit soft and had a hard time holding up to the wet kimchi by the end. Angora chicken was a real chicken breast and had good flavor. Fries were battered and tasty, similar to Cafe 440 or Cornucopia style. Weird identity, looks like fast food but almost more like restaurant food? Not sure but solid spot. Pro tip -- don't try to eat this in the car like I did. Way to big and messy. read more

Fusion Burger - Menu June 2021 - Burgers Near Me - Eugene, Oregon

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With the high rating, I was expecting more. They offer fun burger combinations but the actual meat itself was not very good. It tasted like a frozen burger patty. Unfortunately, the great toppings weren't enough to cover that taste up. The gluten free bun was pretty terrible, also. On a positive note, the strawberry milkshakes were delicious! read more

This is the best fusion combination that I never knew I needed. For anyone that is a fan of burgers and the Mexican food. There is literally no reason not to try this place Absolutely superb. And if you want to try some of the best garlic fries in town, this is the place. read more

Love their burgers and tacos and they make the best peanut butter and chocolate shake around. The people that work the front are always super nice and awesome read more

Great service, the jalapeño Wontons were Creamy and not too spicy. Both are burgers were delicious. read more

Fusion Burger - Angkor Chicken Sandwich - Burgers Near Me - Eugene, Oregon

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I love their happy hour specials, and the service is amazing, their fries are exactly what I want when ordering fries. Really great selection of beer on tap. read more

Not great for the price, I was excited to try the fries based on someone's recommendation in a review, they were just frozen French fries.

First off, I wish I could make this a 4.5 review. They have really fast service and yummy fries. They seem to be lightly battered and lightly seasoned so they're are very crunchy, not at all limp even after picking up and driving home to eat them. Love it. I got the Classic Fusion burger on a lettuce wrap with cheddar and fusion sauce on the side. I didn't find the sauce particularly flavorful, so I'm glad it was on the side. The burger was pretty good. They recommend it medium rare--go with that. I asked for medium and it was well done (no pink at all.) Not a deal breaker at all because it was still tasty; next time, I'll take their recommendation. I'll also skip the lettuce wrap next time. It didn't hold the burger together at all and ended up being super messy because there was a lot of ketchup on the burger and the lettuce didn't fully wrap around the burger: it was more like a lettuce bun with pieces of lettuce on the top and bottom. They didn't skimp on the lettuce--it just didn't stay together to eat like a traditional burger. Maybe better with a fork and knife? I'll go back and try a specialty burger prepared medium rare with a bun. I'm gonna be wishing for those fries for a while! I definitely recommend giving this place a shot. read more

Fusion Burger - Classic fusion burger in lettuce wrap and fries - Burgers Near Me - Eugene, Oregon

I saw these guys on yelp and decided to have a business lunch win a customer of mine here. Best decision I've made in a while. I had the andy sandy burger and it was delicious. Fresh egg, home made kimchi, cu umber, lettuce and chili mayo. The kimchi and egg are amazing on a burger. Would highly recommend! Oh and the young lady who took my order was very friendly and accommodating. read more

Fusion Burger - Order desk at front of restaurant. - The image shows the order counter at Fusion Burger in Eugene, OR, featuring two digital menu screens mounted on the wall displaying menu items. The counter has a cash register, a hand sanitizer dispenser, and various small items. Behind the counter, there is a red wall with a small cabinet and framed pictures. The ceiling has black panels with rectangular light fixtures, and a plant is visible on the right side of the image. - Burgers Near Me - Eugene, Oregon

My review and suggestions below are based off the Southern Border burger. I don't want to discourage people from trying a new place in town, but there are better burger spots in Eugene. I'd give them 3 stars if this wasn't their second review on their Yelp. My girlfriend had the chicken sandwich which was very decent. I'd opt for that or the classic burger if this is your first time. Get the sliced bread with the chicken sandwich, not the bun. The business could make this burger meal better by doing these things: 1) Get a new bun. It's incredibly big, thick and fluffy. Maybe some people want that? But I don't understand the appeal of fighting through a big mass produced buttery bun to get to the real flavor and ingredients I'm paying for. 2) I never thought I'd have to say this about any guac: but I need lighter guacamole on this burger. The guac taste like one part salsa, one part onion, one part avocado. It's not bad to me, but the amount I had overpowered the meat. And the meat was good too! 3) Change the fries. Maybe they haven't been able to secure a decent supplier? But there are better frozen box brands at the restaurant supply store in town. I've never been a fan of the batter fries, too much non-potato flavor and some of the smaller ones just turn into oil crisps. 4) Soggy fried jalapenos. I ordered late in the day so I could imagine why they were soggy, but they were also placed right on the guac it seemed, so it's not a wonder. They were cut on a great bias that gave a ton of surface for the batter, but the batter turned into a soggy mess upon meeting the burger. 5) Consistent packaging/order size: The chicken sandwich meal took up more space in the box (a larger takeout box mind you than my burger) and thus got way fewer fries on the side. That didn't make sense to me. read more

Food is great. Service is great. I screwed up and forgot to ask for it lettuce wrapped and they fixed it with no problem. Fries were awesome too. Not greasy or mushy. read more

Fusion Burger - Oh boy! burger. Lettuce wrap, extra patty. - Burgers Near Me - Eugene, Oregon

Food is very good slightly upscale burger place - it's one of those video lottery places, so it does attract that clientele, but the food is very good! (although slightly pricey) read more

Wanted to give fusion Burger 5 stars Because we usually come here from our burgers and they are delightful but my most recent experience experience I did not receive bacon or cheese on my cheeseburger Burger that's very unfortunate. read more

Was driving by from out of state. First place that popped up was the fusion burger. Burger was amazing and wasn't over priced. Don't get me started on the sauce.... homie in the front have me one of each of their signature house sauces... Anyways this place is great and I got a large meal for cheaper than I was expecting ! read more

Check this place out, delicious! I had the Swiss mushroom burger- cooked to perfection, yummy beef smothered in quality Swiss and shrooms. Jalapeño cream cheese wontons were creative and a yummy starter. 1went for the sweet potato fries. read more

Fusion Burger - Mushroom Swiss burger - Burgers Near Me - Eugene, Oregon

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I had the swiss/mushroom burger with garlic fries. I thought it was absolutely delicious. Nothing to complain about here. Yummy in my tummy.

Oh my!!! So happy we stopped by for lunch. Fries are perfect crispy on outside, soft on the inside and nicely seasoned. I had the blue cheese burger, the sautéed onions and blue cheese were sooo good. Messy but worth it . Buns seem homemade and were soft and yummy. Delicious doesn't even cover it. Get yourself a fusion burger you won't be disappointed!! read more

Fusion Burger - Burgers Near Me - Eugene, Oregon

Wife and I just ate there this past week for lunch.My hamburger was just ok,the bacon looked like it has been sitting around for quite awhile,looked more like beef jerky.The shake was ok,too soupy for me.Nothing special IMO. read more

Amazing burgers: juicy, beefy, and cooked to order. I ate here last September, and had to stop by again today when I was in town. Their French fries are phenomenal--crispy on the inside, and almost creamy on the inside. The intermingling, or fusion of Eastern flavors with USA burgers is handled to perfection with their many burger offerings. I'll be back...next time with friends. read more

Excellent burgers!!! Great service and friendly atmosphere, a must try for those craving a delicious burger!!

Food was pretty good, only complaint is the bun. It's much bigger than the patty itself, dominates the burger and gets extremely soggy. Other reviews mention this as well. Otherwise good food and service! read more

Was surprised the garlic fries were not overpowered. Burgers are very good here. I would highly recommend

Burgers were hot and really good! Fries were hot and crispy perfection! Absolutely will be ordering from here again! Thank you!

Really loving this place. The burgers and fries are great! Both me and my partner have enjoyed all the sandwiches we have tried.