Zytek is my go-to for any computer issues. They've recovered really important items when my…read morecomputer crashed, transferred everything to a new computer for me, and resuscitated my old laptop with a new battery. And the prices are very reasonable! Highly recommend.

I very highly recommend Zytek Services! Paul is so friendly…read moreand knowlegable. SO very glad I chose to have him fix my computer. GREAT SERVICE!!!!!

We were panicked when we learned that our Mac hard drive was broken and beyond all normal repair…read moreefforts. The computer contained family photos, kids videos, and a ton of music -- all of which was going to be lost on account of our faulty hard drive and malfunctioning back-up system. Data Rescue MDs, however, efficiently analyzed and diagnosed our problem. They were able to rescue over 90% of the information from our physically damaged hard drive. We were thrilled, and their service was top-notch. I would heartily recommend Data Rescue MDs.

Completely uncommunicative. Kept my hard drive for two weeks (he had said two days) and didn't…read morerespond to any phone calls or messages. Finally I just went to get it back because I was just not getting any updates. Had to go back twice to get it because business hours are inaccurate. I'll take my chances elsewhere.

I don't write many reviews, but White Box Computers came up on my yelp and thought I should really…read moreexpress how well and professional Brian's. I have been using Brian for many years to work on my PC's and update my website. I have used Brian for at least 5 years. He is very helpful by coming to my house and working on my PC in my office and not have to take it with him unless I'm having serious problems. Even when he takes it he has it back to me in 1-2 days. The best thing is he is way cheaper than competitors out there. When my PC was getting outdated I told him what I needed my PC for and he offered to build me a desktop or even to meet me at the store to pick out a laptop that will work for me. I currently went with both options not at the same time of course but the best part of him helping me with this is he didn't try up selling me on a PC, laptop and software that I wouldn't need. Brian also informed me that he does business and house installation of cameras, POS systems, and all NEST products. If you're looking for someone who does it all he is the person! I will never use a big box chain again for any of my electronic needs.

Brian service was great & customer was excellent, I highly recommend him if you have computer neededread more

Lake Cook Solutions was able to help help my small company with management of software and virtual…read moresupport, he is always available whenever we have an issue and is very professional.

John and Megan Hansen have done a GREAT JOB for us! They are our MANAGED IT PARTNER. They also…read morehandle INTERNET AND TELEPHONY, SECURITY AND DATA RECOVERY. We have worked with John Hansen and his company LAKE COOK SOLUTIONS for a few years now. With Johns industry knowledge he has been able to implement some amazing things for our organization. Over the 30 years or so we have been in business we have had many IT resources in the past. Many past resources know a portion on how to keep a business IT system running. John knows them all it seems. He is customer service oriented and a very well-intended honest individual. We are happy to have John as a partner and friend.

Excellent service listens to your needs performs to your expectations. Highly recommend this agency.read more

Paid for rush service ($270 - 3 service attempts)) to serve a 30 day notice (over a 6 day period…read moregoing into a weekend) to evict persons living in a probate estate home. Server stuck a copy of the notice in the door on second attempt because he "saw rubbish" outside and assumed they had moved. With that inexperienced and stupid attempt he basically told the occupants what he was doing. (I was told by the office that he had 10 years with the company) Three attempts means three attempts, lousy or not. The same night my client heard from a third party in communication with the occupants that they had found the notice (not legal service). I emailed the company THAT NIGHT and told them what had happened. The server had gone out the third time the next morning prior to the company contacting him. The entire time of the contract, it took the office HOURS to contact the server (they told ME this) They gave me one more service attempt because they had admitted they screwed up. The server saw lights on and heard voices inside but (surprise) they wouldn't open the door. For the last three days of the service period, I emailed the company for status without response approximately 10 times. When I called, they told me that they received the emails, and were waiting for their server to respond. I've been practicing law 30 years and have used many companies for service of process. This company had no plan on how you serve an individual, made fatal errors, and had poor communication both internally and with the client. I wouldn't use MSI to serve a notice to a child's teacher that they were sick that day, let alone anything important. Without any doubt among the worst in the Chicago area. Stay away and don't waste your money. ----- Regarding the owner's response below, it is utter nonsense. I sent these guys to serve notice on a vacant house for $270? The owner is lying. I told them three people lived there. They were sent there to serve notice, not to make a judgment call on occupancy? Oh, and do people ever leave a house? Their server left a notice in the door, effectively rendering any future attempts futile. The woman in their office admitted it, that's why they gave me an extra attempt. It wasn't a "courtesy" attemp. They screwed up. You have a weekend job and you don't communicate with the client? That's poor business practice. As far a suggestions. YOU MADE NONE except a stakeout which given your track record would be a waste of time and money.. I emailed 6 times Monday morning for status, and called when you didn't answer. Hey man. I know it's painful to get a bad review. But you should suck it up and try to get better instead of lying on Yelp. You have a poorly run business.

150% I would recommend them. They may be a bit pricey but each cent is worth it they are very good…read moreat what they do and they accomplish far more than you can imagine I had a situation in a cyber situation and they were able to handle it in the correct manner and those people are now sitting behind bars I wouldn't say anything I can't say anything bad about this company they are the best in private investigating

I needed help and ETS came through. Thank you Dave for your honest and expert advice. I highly…read morerecommend using ETS

We were baffled about what to do with our printer problem but Mark really helped us out. He was…read morepersistent til he fixed the problem and was patient and explained, in clear terms, what was going on Even offered additional services. We'll definitely be repeat customers if we ever need computer services again as Mark went above and beyond what we would've expected. Happy Lake County Geek customers here!!

I would recommend Had to get my screen replaced on my laptop…read morebecause i think I accidently stepped on it - I dont recommend doing that lol Was given a quote for service and was completed within time quoted very happy to have it back Mark is a very personable person very responsive was nice to meet him and will for sure think of him again the process was simple and smooth which it a great service/value Thanks Mark! Tom

I was looking for an iPhone repair shop to replace a broken iPhone 6s screen. Based on the…read morelocation, I made a few calls to ask for the a price quote. One of the shops quoted me for $120, which to me is very expensive. However this store quoted a reasonable price. So I went to the store in Gurnee Mills and they fixed it in just 20 minutes while I walked around the mall doing some window shopping. I also bought a very good screen protector for a very good price. I would come back here again if I need other phone repairs and I definitely recommend this store.

DO NOT WASTE YOUR TIME OR MONEY!!I wish I could give this place ZERO STARS!!! Went in to get a…read morecamera repaired on an iPhone, which I was told it was going to take 3 hours ( no problem) I come back in three hours only to discover that he fixed the back of my phone and not my camera. I then stated that my camera is still not working. I was told that I never mentioned my camera needed to be fixed. Shocked and confused I proceeded to remind him of our conversation about my camera where he lets me know that "its a good idea to fix it now because if water gets in it, it'll make it worse". Never got the camera fixed, after paying for a service I did ask for.IF THIS IS YOUR LAST RESORT TO GET YOUR PHONE FIXED, DONT FIX IT JUST BUY ANOTHER PHONE!! THIS PLACE AND THEIR CUSTOMER SERVICE ARE THAT BAD!!!!Save your money and your sanity!!! Try Battery Plus and save yourself a headache. I know now.