Hi-Tech Repair Services

I've had my Apple Watch serviced here for a battery replacement. Best price compared to other…read moreshops. Based on that experience, I decided to take my iPhone 11 Pro Max here to replace a damaged screen. Again best price compared to other shops. Took 45 minutes. I'm happy with results: looks and functions like new. I highly recommend this place. Outstanding work at a fair price.

They glued a flyer on my car's window which left a lot of residue that isn't coming off. I don't…read moreknow why Alan thought this was a good advertising tactic.

Phone Fix

2.4

(17 reviews)

Worst phone repair shop ever & insanely overpriced service! Save your money!!…read moreThey use very cheap, low quality items to replace original iPhone screens. I confronted the guy right after he switched it out that the quality of the screen was super terrible, but he tried to say that this is the brand they use all the time without any issues. However, he then all of the sudden offered another (shitty) brand I didn't like either when I asked to out my original broken screen back on. I told him he needs to be upfront with the customers that his quality is not as good as the original one before providing any service. And when I wanted to leave with my original screen, he then proceeded to say we owe him $49.99 for just switching screens. Do not trust them. Rip off!

The gentleman that is working at the store gets a really hard time from the people that patronize…read morehis shop. He worked very hard to repair the back glass on my iPhone 15 pro, was very careful and did a really good job, and on a religious holiday for him too. He was very kind and did his best to repair a difficult product (right to repair is a thing, Apple), and gave me a very good price for the work he put into fixing my phone. This kind of thing takes skill and he deserves to be compensated and treated fairly for his effort. I hope I won't break my phone again but if I do, I will go here first.

Asurion

3.5

(11 reviews)

I am a long time customer of AT& T and I loss my phone on Saturday at the United Center ar a…read moreconcert. I immediately filed a claim and my phone was scheduled to be delivered between 7pm and 9pm the next Monday. I also filed a claim at United Center and guess what... Monday afternoon they found my phone!!!! I immediately call AT&T and Asuruon and they tell me they can't intercept the order and not to accept it. So, I am driving home all happy and I call my son who is on the spectrum by the way and asked if he wanted Chili's for dinner. I told him to tell the agent the phone is no longer needed. Apparently, he had just signed for me thinking he was being helpful and ran to catch the tech who's name is Desiree by the way to tell her thats OK. Desiree refused to take the phone back ( my son handed the phone to me) and I shared that my son did not know what he was signing. She said she did not care that he had Autism, he is over 18. She refused to give me her name or her supervisors name and left my son distraught because he had signed something he didnt understand. This was truly an easy fix and a lesson for me to reinforce with ny son the importance of signing for something without understanding. Desiree needs some social skills and common sense training. Asurion needs a new policy and that is a multifactor check fir signatures! I am going to give them a chance to fix but I dont know how. Now, I have a phone that I have to return at cost and time. I am more disappointed in my exchange with Desiree because she intentionally did not provide her name, id number or any credentials and her response to my son's response was cold & heartles! I wish I could give them 0 stars! At&t just lost a 20 plus years customer

Let's not discuss the many layers of our US Government, to get a refund that was processed , to…read moretake several level one and two reps, who could not comprehend and read the prior notes, question, is it worth the refund on an phone that is no longer produced in the market place, to call several times etc.

Smartphone Repair Center

4.4

(7 reviews)

Two iPhones in for battery replacement. One hour later and ~$200 lighter, I have functional phones…read moreagain. That's a decent value for non-apple batteries.

they replaced my phone screen a few months ago and now it's acting up. The screen illuminates…read morewithout any image and i can't access the phone. They refused to fix it due to normal wear on the screen from being in my pocket. It was not cheap either.

Cellairis

1.4

(9 reviews)

Customers Beware! This past weekend I went to get my S4 screen fixed and ask for a quote. I gave…read morethem my phone they looked at it...whispered to his manager and stated that he could fix it for $130. I ask how long would it take and they stated only a few hours (3 hours). So I decided to allow the business a chance. Big mistake. When I called 3 hours later, they stated my phone was ready and so I went to pick it up. Looked over my phone and seems like it was fixed. I asked if they could explain the 1 year warranted and he said that if I didn't like what my phone looked like or operated, that before I left the store he would adjust it. How is that 1 year warrant I asked. Some what upset, I went to pay and he rang me up for a total of I $190!! I was like, what happen to the quoted $130? He had me pull out the receipt that he hand wrote and pointed that the initial price was $130 and that didn't include $45 in labor fees! In the end it was my fault for not looking at the receipt before I left and allow them to fix my phone but wow that's some shady S**T. Couple of days later the responsiveness decreased drastically and now I get internal bumbles on my screen. I say again. Beware!

These people made me so angry, I created an account here just to warn people away from them. There…read moreare several kiosks in the Gurnee Mall with similar names all dealing in cell phone accessories, etc., but they are all owned by the same person. I bought an iPhone cover for my wife for a Christmas present 12 days before Christmas. When she opened the package Christmas morning, she discovered that the case was broken--the corner of it had been broken off, but was snugly placed inside the package and just fell off when opened. When I tried to return it on the 26th, I was first shuffled from one kiosk to the next in search of the 'manager'. When I finally tracked him down, he at first refused to accept a return of the case. He claimed that store policy was not to accept returns after three days. The receipt said, printed right on it, that I had 14 days. This lie having been busted, he then shifted. He claimed that it was "impossible" for the case to be broken in the packaging because all of the cases are "100% quality inspected". I told him, then, that some inspector must have missed this one because it was broken, and packaged that way. Again, he said that was impossible, then he got more personal. He told me that he didn't believe my story. Yep, he stood there and called me a liar to my face. The female employee working the kiosk there stood next to him and laughed at my frustration and indignation while he did it. Ripping people off by selling them broken merch is, apparently, just a game to them. I refused to leave, and he started to get nervous because customers were waiting and hearing the awful way I was being treated. Eventually, he broke down and agreed to exchange the broken case, but he only let me select from the cheapest rack of cases on display, claiming (again, this was *another* lie) that those were the only cases that would fit my phone. I wound up losing money on the exchange. Never, never, never buy anything from these kiosks. I could have gotten better service and return/replacement terms buying the case used online.

Zytek Services

4.7

(29 reviews)

I very highly recommend Zytek Services! Paul is so friendly…read moreand knowlegable. SO very glad I chose to have him fix my computer. GREAT SERVICE!!!!!

Zytek is my go-to for any computer issues. They've recovered really important items when my…read morecomputer crashed, transferred everything to a new computer for me, and resuscitated my old laptop with a new battery. And the prices are very reasonable! Highly recommend.

911 Tech Repair

3.7

(29 reviews)

I am very happy with WEDGE at 911 Tech Repair. My daughter broke her iPad screen right before a big…read moreroad trip and there was no way I was going to leave without the iPad getting fixed. I found 911 Tech Repair online and I was happy to know they were right down the street. The pricing was VERY reasonable and it was a one week turn around time. Which was also reasonable for me since we were leaving in about 12 days right when she broke her iPad screen. The iPad works great and looks as if it had never broken. Experience one. My second experience was when I took in my iPad mini. It was put away in my drawer for about a year and some odd months. I had lost all hope. I had cracked the screen in a small area but as time went by the cracked screen got bigger and bigger. I finally took it to the mall in 2014 to get fixed. They fixed the screen but the iPad mini never worked again. The functions were not doing as instructed. I had no idea the mall stand had done a bad job. I just thought the cracked screen had effected the entire gadget. I had already taken my daughters big iPad this December 2016 when I told him about the iPad mini and he told me to take it over. He educated me on what the place in the mall had done wrong and how he could fix it. He told me to come back in 3 hours and that is what I did. My iPad mini works fabulous and I am so happy to have found this place. I strongly recommend it.

Horrible expierience!!!!! Brought a perfectly fine samsung galaxy s20 ultra 5g in to replace rear…read morecracked cover. all worked fine even though rear crack. tech told me $49 to replace. upon picking up phone it no longer had cellular service!! tech tried to tell me screws were missing inside and cover probably was opened and super glued. this was a new s20 in the box. wrapped and all perfect when purchaed. After getting frustrated without resolution, owner came out and and screamed fxxx you 3 times in a row at the top of his lungs. don't make the same mistake and go elsewhere! this owner or manager is not a business man. and no one wanted to give me his name. how he has more good reviews than bad ones is baffling to me. after reading 911 hackjob response. yes there was a tmobile disruption. however my phone still does'nt have any text or phone network. Everytime your company screws something up, by accident or dishonest upsell, you will always have the excuse of blaming the guy who supposedly was internally into the item previously. a person would'nt know this after you already opened the item up! Understand, everything worked except blurry close pictures before i came in. I now have nothing. Bought another phone. This outfit had no response to ruining my phone. No insurance, loaner phone, and was yelled "fuk you" 3 times in a row by some creep, who would not tell me his name. Previously, when walked in back to lock my sensitive files. i noticed how discustingly dirty this shop was. electronic shops should be virtually sterile. This is not acceptable. So what happened to my phone Einstein? There was a company when i was a hvac tech that worked for a very slick dishonest owner, which I would not work for anymore, and quit. i know how shady businesses work. Stay away!!!!

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Victor A.

9 years ago

I got my iPhone 6 fixed within 20 minutes. The screen was completely broken and I could only see a couple of lines coming through it. I didn't know it was going to be that fast and cheap. It cost me only 75$ to repair it. I am definitely more than satisfied with their service. I would recommend them to everyone. read more

Lisa C.

8 years ago

30 mins In and out with a brand new screen and with the lowest price in the area.

Hi-Tech Repair Services - mobilephonerepair - Updated August 2026

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uBreakiFix by Asurion

AT&T sent me here to retrieve my phone contacts from my dead phone. The phone's charger intake and…read morethe battery died. The guy took my phone in the back and came out to report that only way to get the data was to fix the charger. However, because of their contract with Samsung, he would have to fix the whole phone. My screen was cracked. Mind you, this is all phone that I'm never going to use again. He said it would take several days and cost $150.00. I told thank you. I'm going to Gadget Bar to get another

This place used to be called "U Break, We Fix". They have replaced two apple iPhone 8 batteries…read moreand a iPhone 8 screen protector over the course of several years.. They were always responsive and professional. A few weeks ago, I had a problem with my HP PC updating and it hung looking for a bootable device. They took it in and looked it over and we're able to get it to boot the old version of the OS. They gave it back to me so I could do a fresh backup. They did not charge me anything. I would take any device there again..

The Mac Station - Mac & PC Repair Specialist

(8 reviews)

I ordered a 2011 IMac Desktop 21.5 inch (minor dings barely noticeable) with a generic power cord,…read moremouse and keyboard combo neatly packed with clear and concise information for easy setup. I received it two days ago here in CA. and so far I love it! It runs fast like a brand new computer. I was so skeptical and greatly concern about ordering from a company I was not familiar with only relying on what I read and prayer. I took a leap of faith and so far I'm glad I did. I hope this helps someone. Thank you, Kyle!

!!!BUYER BEWARE!!! STAY AWAY…read more I can confirm that other negative reviews below. These people are CON ARTISTS, LIARS, and CROOKS. I purchased a computer from them off Ebay. The enclosure was dented and scratched as if it fell off a truck! they refused to answer ANY of my emails, direct messages, or phone calls when they initially refused to SHIP MY PURCHASE. Now the computer is failing and they are nowhere to be found when trying to ask for their 1-year warranty. Again, not answering ANY communications. I cannot stress it enough. STAY AWAY FROM THESE CROOKS! Karma is coming.

WavTeK Technology Systems

The other week, on a Monday, I spilled some coffee on my Dell laptop. When I called initially,…read moreEric said they were really busy and couldn't get to it that day. They called me back the following day and had me drop off the computer around 1:00 p.m.. Luckily, they were able to clean it and get it working the following morning. I was really surprised they could get it back to me so quickly. They even took pictures of the coffee on the motherboard, under the keyboard...it was really gross! I felt bad for having them clean up my mess, but it was certainly easier, faster and more economical to fix what I already had.

My wife's Toshiba laptop died this winter while we stayed out in Arizona...ok no big deal except…read morethat all her old photos from her original two Droid smartphones was on there and not backed up. Thousands of photos of her mother (RIP) her family, the grandkids. Best Buy Geek Squad looked at it and said nope, nadda , zip..it's dead. Hard drive crashed and is trash.. Can't recover anything. My wife was inconsolable. I didn't 100% trust the opinion of the Best Buy technicians so with hopes of a save I brought the laptop home with me to Illinois. I went to some guys I trust. WavTek Computer service in Crystal Lake. They have very sophisticated equipment to diagnose and retrieve data. Long story short, they recovered everything. They saved everything to a external drive. She has her photos again. To say my wife was ecstatic is an understatement. Emotional tears of joy. Understand they are not a retail store, they are service and network professionals. WavTek saved the day and I highly recommend them.

Momentum Technology Services

Always know that my problem will be fixed when I call Momentum TS! Service is thorough and timely…read more I tell the problem in my non-computer lingo and I don't worry about the rest. Thank you!

I called this technology service and stated I have a custom desktop system that's been experiencing…read moresome querks! Mr. MarkAnthony was very friendly and professional. He was on time! Throughly explained his process and offered great tips on future care. He resolved all apparent issues in timely manner. I am superbly pleased with the level of knowledge and service demonstrated. I will definitely contact this company again! Highly recommended!!

Fidelis Technologies

We were having a problem with a laptop--nearly ready to pitch it and buy another one. We considered…read morecalling Geek Squad but had heard enough concerns that we weren't ready to make that call. Though I know that Fidelis works on much more complex issues than this, I decided to give them a try. They fixed the problem in just a day! The laptop is running noticeably faster and the customer service focus was refreshing. Add to that the fact we feel we got great value for the money. Whether it's help with your network or just a fix to your laptop, I highly recommend Fidelis Technologies!

DLS Internet Services

This company is great! Their PBX is very cost effective and comes with over 100 features. Great for…read moresmall and big businesses. I definitely recommend this company!

Phone Booth

If you're looking for a great Phone guy...Rick is the one. He is very customer orientated, thorough…read moreand always on time. Works on all ATT, Avaya, Lucent products and wiring. Very short response times and follows up for customer satisfaction which has become a lost art for most. Highly recommend !!! 847 367-0770

Cyber Exchange

More than competent. Very knowledgeable. Very helpful. They are my go-to consultants and I live…read more2000 miles from the shop.

Tech iFix - Hawthorn Mall