Cancel

    Open app

    Search

    Walnut Creek Ace Hardware

    4.1 (253 reviews)
    ModerateHardware Stores
    Closed 6:30 am - 7:00 pm

    Walnut Creek Ace Hardware Photos

    Recommended Reviews - Walnut Creek Ace Hardware

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Debbie F.

    Not a good experience here today. Purchasing 1 6 pack. Multiple signs say they are $5.99. This had no label so cashier was given a number which came up giftware dump $6.99 and they would not change it to a plant cost. Very poor customer service

    Kato D.

    Walnut Creek Ace Hardware - The Place to Go for Plumbing Needs It's late in the evening, and I have to get a sink installed and all the plumbing hooked up before my new appliances arrive the next day. My options? Spend an two hours at Home Depot wandering around frustrated, trying to find the right parts, or go to Walnut Creek Ace Hardware and actually get what I need, fast. First off, if you're doing any plumbing, this is the place to go. They've got everything, well-stocked shelves, a great selection of parts, and something I really appreciate: a bin where customers can put back parts they don't need. That means I don't have to waste time digging through misplaced, random pieces like at the big box stores. But honestly, the real reason Ace beats everyone else? The people. Sonia was the first to help me. She was busy doing something else, but she stopped what she was doing to make sure I got exactly what I needed. And when she wasn't 100% sure on one part, she called in Stephan to take over. Stephan didn't just find the missing part I mentioned I needed a tool to drill a hole for the air gap on the dishwasher, and you know what he said? "I'll bring mine in tomorrow morning at 6:30 AM. You can borrow it." Who does that? That's customer service. Whatever they're paying Sonia and Stephan, it's not enough. These two care about their customers, and it shows. We live in an era of Amazon and DoorDash, where it's easy to forget what real customer service feels like. But Sonia and Stephan remind me that human connection still matters. Walnut Creek Ace, take care of these two. They're the reason I'll keep coming back. And to Sonia and Stephan, thank you. You give me hope for humanity.

    Ace gave us the wrong paint color and refuses to make things right.
    liza m.

    We are longtime customers of Ace in Walnut Creek. My husband loves Ace so much that we joke that when we retire, we need to move to a town with an Ace. We had a horrible experience with them and will not shop with them again. We had our garage doors, fascia, and gutters painted Sherwin Williams iron ore using paint we bought from this store. We bought one can to paint our garage doors in late March. We then bought another can for the fascia and gutter work in April. Both times, my husband told them very specifically Sherwin Williams iron ore and gave the woman behind the paint counter the paint number (7069). He even showed her a photo of the label of the first can to make absolutely certain it was the right color. Well...turns out it wasn't. The second can said the same paint name and number as the first "Iron Ore (SW 7069)" but had a different formula, which no one noticed (why Ace has two formulas for the same paint color is beyond our understanding). My husband, who relied on the expertise of these paint professionals, gave the can to our painter who proceeded to paint the fascia and gutters of our two-story home. I checked on the work at the end for the day and noticed that the fascia and garage doors didn't quite match. The painters weren't done though, and I figured it needed a second coat or time to dry (the fascia was originally brown and the new paint job had a brown tint to it). Our painter needed more paint, and my husband went to get a third can. He showed the person behind the counter the photo of the label of the first can and asked her to make sure it was the same that we had purchased before. She looked up our purchase history and noticed that the formulas on cans 1 and 2 of the SAME EXACT paint color iron ore 7069 were indeed different. At that point, we realized that the painter had spent an entire work day painting with the wrong paint color from Ace. That same afternoon, my husband came to the store and talked to the owner. After the owner spoke to the paint manager, he agreed that the associate who had mixed the paint had made a mistake. The owner asked my husband how much it would cost to repaint, and my husband told him that it was probably around $1000-$1500. They agreed that my husband would get an invoice from our painter and bring it the next day. The owner lamented over his employee's costly $1500 mistake and their "computer" problem. When my husband came to the store with the invoice, he was surprised to be told by a manager that the best they could do was refund us $50 (the owner was not there but this was apparently coming from the owner). He told my husband that the painter should have noticed they were different paint colors EVEN THOUGH IT WAS THE SAME COLOR BY NAME AND NUMBER. The owner then called my husband that evening and told him the same thing, this time making a "final" offer of $150 gift card. He scoffed at the $900 invoice even though we had three people out here working all day. It's sad that they cannot own up to their mistakes and make their customers whole. Instead, they'd rather tell us to go kick rocks. We'll be filing a lawsuit in small claims court.

    The train! Oh the cutest Ace of all.
    Rebekah T.

    Truth be told, my favorite shopping experiences are grocery and utility. Ace Hardware is much more of a standard material supply store and has so much more. I often can my own jams, sauces, etc. and love the classic Ball brand. My family and friends are jerks about returning jars, so I go to Ace. They have the best prices on canning jars. I checked online and they were available, so I went. My goodness, this store was adorable. Easy to find products and a huge assortment of housewares. I couldn't just stick to my purchase, I found so many great deals. PLUS, there is a train around the store! I love it.

    Drill auger

    See all

    Photo of Jeff P.
    54
    20
    6

    3 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lisa K.
    58
    18
    1

    29 days ago

    Shout out to Steph for going the extra mile and helping me out today. He's super friendly, knowledgeable and funny too.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kato D.
    13
    109
    25

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of liza m.
    43
    68
    12

    1 year ago

    Business owner information

    Photo of Kevin F.

    Kevin F.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 months ago

    Service here is always great, the staff are always friendly and willing to help - shoutout to Keith for helping us out.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of JC D.
    9
    17
    0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jula
    0
    5
    0

    7 months ago

    Great store, friendly and very helpful staff, good selection of live plants. Paint department is the best.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of JeMe W.
    52
    19
    8

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Good store with good customer service. Only thing I didn't care for was the row of filters in the back wall. Unorganized mess

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jane D.
    3
    721
    28

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rebekah T.
    4928
    2666
    15164

    6 years ago

    Helpful 14
    Thanks 0
    Love this 14
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J F.
    43
    18
    0

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Marika D.
    19
    173
    185

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Graham K.
    15
    70
    32

    2 years ago

    Unfortunately, the management here is very rude and the prices are all significantly higher than what you will find elsewhere.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 1

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jeff M.
    818
    653
    1513

    6 years ago

    Helpful 13
    Thanks 0
    Love this 15
    Oh no 0
    Photo of Kim W.
    3
    164
    18

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of PJ C.
    77
    84
    10

    4 years ago

    Wow wow wow I didn't expect to get a 5 five Star services from hardware store, but this one make me impressed!!!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 7

    Ask the Community - Walnut Creek Ace Hardware

    Review Highlights - Walnut Creek Ace Hardware

    This is a really great local hardware store run by employees who are owners.

    Mentioned in 5 reviews

    Read more highlights

    Alamo Ace Hardware

    Alamo Ace Hardware

    4.3(155 reviews)
    3.9 mi
    $$

    Alamo Ace Hardware continues to provide exceptional service and advice. Bruce, has been able to…read moreassist me with materials needed for a variety of plumbing projects. Thank you for providing excellent and friendly service.

    Celebrating Alamo Ace Hardware: from a long time customer…read more The magic of Alamo Ace Hardware starts with its remarkable longtime general manager, Keith Gilbert--part ringmaster, part retail genius--who's been running the show since the days of Yardbird. Thanks to Keith, this isn't just a hardware store...it's an experience. Walk through the doors during any holiday season and you're immediately greeted with festive, colorful, over-the-top displays that put a smile on your face. Then the real adventure begins--where else can you find Grandma-worthy homemade pies, Pokémon cards, a seriously swoon-worthy kitchen section, and every nut, bolt, and tool imaginable all under one roof? Alamo Ace has that rare, old-school, family-run feel--where people actually know what they're talking about and are genuinely happy to help you. It's the kind of place where you come in for a lightbulb and leave wondering how you lived without one of their Apple pies. Huge shout-out to the all-star team: Sharon in Electrical, Michael, Marty, Brennon, and Bill in Paint; Norm and Sue in Customer Service; Dennis, Al, and Bruce in Fasteners; Dianne and Kelly in Kitchen; Valerie in Garden; and Annie, Laurie, Joan, and Sharon at Checkout. And to anyone I missed--thank you. You all make this place what it is, a real neighborhood treasure! We are beyond lucky to have this gem in our neighborhood.

    Photos
    Alamo Ace Hardware - Cute tape measures

    Cute tape measures

    Alamo Ace Hardware
    Alamo Ace Hardware

    See all

    Walnut Creek Ace Hardware - Extension cords

    Walnut Creek Ace Hardware

    4.3(152 reviews)
    3.5 mi
    $$

    I love this store. We live right down the street so it's super convenient for all of our house…read moreneeds. The entire staff is super nice and honestly incredibly knowledgeable. I've done so many house projects confidently because of the staff members that work here. I've replaced extremely old cabinets, fixed my irrigation system, learned how to remove a medicine cabinet and repair the hole. I needed specific help with rain gutters, large painting projects. Gardening advice! So many projects and I am always given all the tools I need to complete the project perfectly. Down to the finest details. It's super impressive! And if one staff member can't help me they always direct me to someone who can. The store is always nicely stocked and clean. Prices seem fair. Thank you all so much!

    It's not a bad store. They have good inventory and it's fairly easy to find stuff. The folks…read morethere are helpful. The problem is nearly everything is locked to the wall with those really annoying little red blocks on the ends of the pegs. So, you can't actually look at anything, you have to call someone just to do that. This is a huge pet peeve and just irritates customers. I guess the problem is retail theft. This is not the solution. Find some other way. Invest in the store instead of just milking it with $29.99 wrenches. I probably won't shop there anymore because of this.

    Photos
    Walnut Creek Ace Hardware - Windshield wipers

    Windshield wipers

    Walnut Creek Ace Hardware - Halloween decor

    Halloween decor

    Walnut Creek Ace Hardware - House numbers and signs

    See all

    House numbers and signs

    Outdoor Supply Hardware

    Outdoor Supply Hardware

    3.6(29 reviews)
    7.1 mi

    I came to OSH as it was a rainy News Years Day 2023 and in Concord Ca. I totally forgot all of our…read morerainy weather equipment hours away and since we were going to be in and out side of the rain I needed a rain poncho along with an umbrella. I got two rain ponchos one for me and one for the dude. Since he was injured I wanted to make sure it would be a really good one as I don't want him to slip and fall. Anywho, I arrived around the start of the morning when they opened and there was a decent amount of people inside. The workers were nice , very young and appeared to be goofing off mostly to the music that was playing...I don't blame them xD the music was I interesting couldn't help but to smile. Happy to see employees enjoying the job! It's refreshing. I did need assistance finding a few items as I am doing a patio remodeling job and got a few items for that as well. The garden center is LIFE it was pouring raining so I didn't have the time to check it out in-depth but I wanted to but next time. The store was clean, organized and had everything I needed. Overall, I would return ! Wish we had one in my hometown ! The rain coats did it's job and I currently still use it on rainy days when I'm at work! You never know what you may here definitely some hidden treasures :D

    I get so lost on hone repairs but their staff explained everything so well that even I replaced my…read morefaucet

    Photos
    Outdoor Supply Hardware
    Outdoor Supply Hardware - Fall plants

    Fall plants

    Outdoor Supply Hardware

    See all

    Walnut Creek Ace Hardware - hardware - Updated May 2026

    Loading...
    Loading...
    Loading...