Friendly staff that is always available to help. Inside the store there's a watch repair shop, that…read moreI have yet to try. Great place to find stocking stuffers and unique gifts for littles and adults. They also carry the most delicious pies! Pros: -Friendly staff -Parking lot -little nicknacks -pies Cons: -none

Good ole Ace hardware is always there for ya. It really is…read morethe most helpful place! Everybody that works there is welcoming and friendly. We fill our propane here every time. Over the years I have been able to count on them. This visit was to replace our trailer key that got melted last week camping. It was well, it was melted but still worked but barely. I had been to HD earlier in the day for other things and attempted to have them copy it. They couldn't. I thought well I bet Ace can.. and I was right! David spent some time on it for sure, he even tried different methods. I am happy to report I just checked the keys and they ALL 3 work! Ace is the place!

I really enjoy shopping at this store - all the associates are friendly, helpful and freely offer…read moreadvice. The layout is organized and it's easy to find what you're looking for, but if you can't find something it seems an associate is always nearby to help. The cashiers are quick and efficient, and a new one shows up quickly when the line gets long so there's never a long wait. You can also order ahead and do "curbside" pickup. There is a separate building dedicated to grilling supplies and accessories. They have a large and wide selection of pellets, briquettes, wood chips and a mind-bending wall of seasonings. There is a good garden section in back with a modest selection of quality plants that you can trust.

The store is a neighborhood treasure. First, the staff is amazing. They are knowledgeable, friendly…read moreand always willing help with any questions.

We had such a great experience today at Orinda hardware. Manuel was a true superstar and helped us…read morefind everything we needed and even let my son help with mixing the paint cans. It is wonderful to shop local and Orinda hardware makes it special and meaningful.

Sadly my recent experience trying to return something I bought just two days prior with a receipt…read morewas such an unpleasant one that I will not be returning. The manager insinuated that I was lying about what an employee had told me about the return policy, and made a point to tell me that he would accept my return "this one time, but never again." This was a matter of two items amounting to $20. This is a way to lose customers.

Thank you to Monica for helping me solve my issue with my whiteboard after it had fallen off my…read morewall multiple times from just double sided tape. She made this solution of using brackets herself and even demonstrated how to do it in the store. I'm not a handy man once so ever, but when I got home it was extremely easy to do.

Just had two items and wanted to add a 26" bike inner tube. The inner tubes were LOCKED ($15 item)…read more I walked up to the cashier at register #1 and ask to have a bike inner tube unlocked. She told me someone would meet me there. I waited 10 minutes and nobody came. While waiting I saw multiple people walk in and get assistance. My purchase was only $50, I'm sure they don't care about lost business BUT it will be a long time before I return to an ACE location ANYWHERE! They have turned into Home Depot, plenty of people working but nobody taking care of business!

I came to this store last night at 2 minutes before closing time (8 pm) and Ron was locking up. He…read moreasked if I know exactly what I needed and I showed him the screw from my tail light and he was very kind enough to help me out. He walked to the back and patiently looked through to what came close to mine. He knew which ones to get prior to reaching the drawers. I ran to the front and got rung up. Best .39 cents plus tax I've spent. I didn't realize this store closes at 8 pm. I appreciate his kindness and willingness to help me despite closing time. The crew together with Ron all stayed a few minutes behind for me (well past closing time) and I really appreciated that as I'm sure they all just wanted to get out of there and go home. I really needed that too, my tail light was loose and I had just seen it was missing not too long before I drove over to Ace Hardware. Thank you so much Ron for helping me out.

I love this Ace! Everyone is so friendly and helpful....glad to have my neighborhood hardware store…read moreback in business!

What can I say, ace is the place. They have a lot of merchandise for home repairs, gardening and…read moremore. I have been here a few times for things and the service is good. They also can duplicate keys and I came in for that recently. Decent store for your hardware needs.

I love having this Ace nearby, very handy…read more Just one thing that bothered me today, the young gentleman cashier, (tall, short beard, glasses). I couldn't tell if he was blatantly trying to be rude, or if it's a personality defect. But please, don't be unprofessional (and try to act like you're on set of Stranger Things) when greeting customers and saying goodbye, at check-out. It's off-putting. I will avoid your lane the next time I'm there.

Very helpful! I have been in a few times lately as we just moved to the area. Was able to quickly…read morefind what I needed each time. Great customer service!

I came to Pedrotti to pick up a random item to help out my dad, I did ask for assistance because I…read moredidn't find what I needed, the gentleman , Jose at the paint desk was very helpful and nice, he walked me to the correct section of the store. The check out was fast, friendly and Juan is a hoot, friendly, enthusiastic and engaging. The price of the item was comparable to other stores and actually in stock, so that's an added value as well as the location is super close saving me time and fuel.

I love this store. We live right down the street so it's super convenient for all of our house…read moreneeds. The entire staff is super nice and honestly incredibly knowledgeable. I've done so many house projects confidently because of the staff members that work here. I've replaced extremely old cabinets, fixed my irrigation system, learned how to remove a medicine cabinet and repair the hole. I needed specific help with rain gutters, large painting projects. Gardening advice! So many projects and I am always given all the tools I need to complete the project perfectly. Down to the finest details. It's super impressive! And if one staff member can't help me they always direct me to someone who can. The store is always nicely stocked and clean. Prices seem fair. Thank you all so much!

It's not a bad store. They have good inventory and it's fairly easy to find stuff. The folks…read morethere are helpful. The problem is nearly everything is locked to the wall with those really annoying little red blocks on the ends of the pegs. So, you can't actually look at anything, you have to call someone just to do that. This is a huge pet peeve and just irritates customers. I guess the problem is retail theft. This is not the solution. Find some other way. Invest in the store instead of just milking it with $29.99 wrenches. I probably won't shop there anymore because of this.

Alamo Ace Hardware continues to provide exceptional service and advice. Bruce, has been able to…read moreassist me with materials needed for a variety of plumbing projects. Thank you for providing excellent and friendly service.

Celebrating Alamo Ace Hardware: from a long time customer…read more The magic of Alamo Ace Hardware starts with its remarkable longtime general manager, Keith Gilbert--part ringmaster, part retail genius--who's been running the show since the days of Yardbird. Thanks to Keith, this isn't just a hardware store...it's an experience. Walk through the doors during any holiday season and you're immediately greeted with festive, colorful, over-the-top displays that put a smile on your face. Then the real adventure begins--where else can you find Grandma-worthy homemade pies, Pokémon cards, a seriously swoon-worthy kitchen section, and every nut, bolt, and tool imaginable all under one roof? Alamo Ace has that rare, old-school, family-run feel--where people actually know what they're talking about and are genuinely happy to help you. It's the kind of place where you come in for a lightbulb and leave wondering how you lived without one of their Apple pies. Huge shout-out to the all-star team: Sharon in Electrical, Michael, Marty, Brennon, and Bill in Paint; Norm and Sue in Customer Service; Dennis, Al, and Bruce in Fasteners; Dianne and Kelly in Kitchen; Valerie in Garden; and Annie, Laurie, Joan, and Sharon at Checkout. And to anyone I missed--thank you. You all make this place what it is, a real neighborhood treasure! We are beyond lucky to have this gem in our neighborhood.

Great store because the people are great and knowledgeable. Many times, they've helped with ideas…read moreto help me complete DiY projects. A much superior shopping experience compared to the hardware store across the street

I needed a paint sample matched and asked Susan to match it. She made my paint and It wasn't even…read moreclose. I brought it back for her to fix and she had attitude and told me this is the last time I'm going to try and fix the paint. She added some color and again it wasn't even close. I threw the paint away. I took my sample to OSH and they matched it perfectly. Don't recommend ACE!