The quality of lumber here is noticeably better than at other places. In my opinion it is absolutely worth the slightly higher price tag. As was paying the small delivery fee. Which was waived in the end due to the amount of the purchase! We had a fence blow down and are replacing it. We ordered online after signing up to get a 10% discount. It doesn't come off at first. Make sure you get yourself that 10%! Ordering was very easy as was the website. Scheduling was a breeze. I texted back and forth with Angelique, very helpful she was! Delivery was flawless. Highly recommend! read more

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This daughter of a carpenter loves a hardware store and lumber yards. This place does not disappoint! An amazing selection of wood/lumber, fittings and other hardware. Everyone was so nice, patient and helpful. Highly, highly recommend read more

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Today I had a negative experience with Ashby lumber because of their failure to communicate. It seems their is a preference by their office staff to not communicate if a online or payment link transactions fails. Very disappointed. Fortunately Tuitt White is conveniently located near my project. read more

Great place to shop for lumber, tools for construction, the sales people is fenomenal.... I highly recommend it. read more

They are great and knowledgeable. They also have a great selection on building materials. read more

Helpful and patient. Quality lumber. Recommended. That's about it. Forced to keep adding characters, so doing exactly that.

Angelique is the best. Promptly responds to all communications whether phone or email. She ran into some delivery snags from their supplier and notified me immediately and kept me posted on further developements. The order ended up being delivered in 2 stages (two days). It was all acurate and just what was ordered. If you need help her ext is 322. read more

Just wanted to share my awesome experience with Ashby Lumber lately! I've been building a pretty sweet backyard oasis - a Trex deck and two redwood pergolas - and Ashby's been a lifesaver. I've used them before and always loved their stuff. This time, I started by getting a Trex quote online. Lilia Hosmer, their sales specialist, got back to me super fast with a fantastic price! I had a few questions, and she answered them quickly and clearly. Then, things kinda snowballed! I decided to add a pergola over my hot tub patio (concrete, naturally!), and then *another* one over a Trex deck attached to my home office. Each time, Lilia emailed back with a price within an hour - seriously amazing response time. Between all the changes and a small return of some extra redwood, I ended up with six invoices, but the whole process was so smooth. It's so rare these days to find someone like Lilia - actually talking to a real person who's helpful and courteous is a breath of fresh air! She's been fantastic throughout the whole project. If it were possible to give Lilia a 10 star rating I would definitely do it. read more

The wait time to get material are ridiculous. Bad enough you have to wait some time to place your order but then you have to sit in your vehicle for up to 15 minutes until somebody comes to help you. They don't have enough staffing to support the business. Need to get a new manager.! read more

I have been getting my lumber from Ashby for many years. Working with Reina Craven has been amazing. Her attention to detail, prompt service, and help with orders is outstanding. It is great to email my requests and have the quote back over for review quickly. The other sales reps (Brad, Russ, Angelique, etc) do a great job as well. The lumberyard and store is very well organized and easy to navigate. The guys in the yard and warehouse. are quick and helpful. Thanks Ashby! Look forward to many more years working together! read more

Their wood quality is good, I'll give them that. But this company really does the bait and switch often. Our contractor ordered some redwood wood siding for our house remodel and paid for the order. Then come pick up time, turns out they didn't have it in stock. Our contractor then talked to Roberto who was the salesperson. Roberto apparently told our contractor that the wood siding would be available Friday of last week. Okay, not a huge deal. Our contractor ended up visiting the store Friday and yet again was told that it wasn't in stock. The website itself says it's in stock. But their actual inventory doesn't have it. So why the hell is the number there? Apparently our contractor was told it was a "computer issue." So our contractor got his money returned back to him. When our contractor asked how long it would be for an actual shipment, he was told 2 months. Are you kidding? Our project is now halted for 2 months because this company couldn't get their computer situation sorted out. That or they're selling wood they don't have for the money and hoping people don't notice. My dad now had to call Ashby himself in which now we're waiting on another salesperson named Bill to let him know sometime this week whether it's in stock? I'm hoping Bill keeps to his word but I'm pretty annoyed by this entire situation. read more

I've, been doing business with Ashby for a few years now. Ever since the first day they've treated me as family. They are fast, and friendly. They always work with me to fill my needs, and go out of their way to make sure I am satisfied. I only do business with this lumber yard now. Even the receptionist is amazing when she sees my number she greets me by name and asks how my day is. The entire staff is amazing. I usually speak with Bill or Angelique and have had the best experiences working with them. read more

I am a general contractor with a small construction business. Ashby has been my go-to lumber yard for several years and I never find the need to check their pricing with other lumber companies, since I know that Ashby's sales staff always has my best interest in mind. The sales rep that handles all of my business is Chris Boleman. He has time and time again bent over backwards to ensure that I get the materials I need in a timely way and at a very competitive price. There have been a few instances where materials were delivered that had quality issues. Chris, without hesitation, worked to get the issues resolved ASAP with very little hassle on my part. read more

I'm in the middle of a fairly large remodel. Ashby Lumber has been great resource to work with. I've found Jeff Bloxham to be very knowledgeable and I trust his advice. They deliver on schedule and the products are great quality. They've made this project much easier. read more

I have had the pleasure of working with Jeff Bloxham on the doors and windows for our new home. He is extremely knowledgeable of these complicated products and understands what it takes to get the job done. He is there from beginning to end, including setting up the deliveries and taking care of any details that come up. I would highly recommend Ashby for your doors and windows. read more

I've shopped at Ashby Lumber in Concord several times over the last few years for materials to spruce up our property like fence wood, interior doors, pergola materials, baseboards, sliding glass doors and a beautiful craftsman front door. For every purchase, I've worked with Manuel (Manny) Saucedo. He's been an incredible help every time. For a DIY novice like me, it's not easy to figure out things like door sizes and other carpentry mathematics. Manny always helps me think through the math and understand all the options of each purchase. Ashby prices beat every one else in the area, and the quality has been great. read more

Ashby Lumber - Craftsman style front door and sidelights from Ashby Lumber. - Hardware Stores Near Me - Concord, California

I've had the pleasure of having Daniel Martinez deliver materials to my work sites from Ashby Lumber in Concord about five times, and he has never disappointed. Daniel is always timely, ensuring that my projects stay on schedule, and his friendly demeanor makes every delivery a positive experience. What truly sets Daniel apart is his commitment to going above and beyond to ensure I am satisfied with his services. He pays attention to the details and consistently exceeds expectations. I highly recommend Ashby Lumber, especially for the outstanding service that Daniel provides. You can count on him to make your delivery experience smooth and efficient every time! read more

Im a regular at Ashby and have had nothing but exceptional service every time I walk in that door. I look forward to coming to Ashby and will drive the extra miles if Im at a job site a long distance away. From the front desk, Russ, Berto, Reina, Micheal, Bill, Angelique to the yard guys especially Angel. They are absolutely amazing individuals who truly love what they do. I appreciate each and everyone of them for making my experience at Ashby enjoyable. Thank you all! I would especially like to give a shot out to Jeff Bluxome in windows and Doors. Jeff came out to a job site of mine and helped me through measuring 30 plus windows. He not only spent over an hour with me but also taught me a ton. He's knowledgeable, Professional and has exceptional customer service skills. Jeff is a true Pro at what he does. Thank you Jeff. read more

I love getting all my materials from Ashby Lumber in Concord. Their customer service is amazing and they always have everything I need. I usually deal with the Reina and Michael and they're both awesome to work with on a daily/weekly basis. I like how they load my truck up and get me on my way. Walt Urías Premier Fence Company read more

I needed some wood for a home repair, and we picked it out in the concord yard José Zamalloa was really nice to help us out and load it up for us. Excellent service. read more

This review is especially for Roberto Torres in the lumber department. I had a complicated order and being a somewhat handy female but not as educated in this subject, Roberto made it super easy for me. He was so patience and detailed, took his time and answered all my questions multiple times to make sure we had no mistakes. My project came out so beautiful a big part of it to Roberto and Ashby Lumber for the prep work which made it easier and cheaper for my contractor, saving me money. Thank you, Sonia Avila read more

Customer service from Chris B in contractor services is exemplary! He's always friendly and goes above and beyond to make sure we get what we need! read more

Great, very professional. We had to order all new interior doors. Jim Vincent was really professional and very helpful. If you need to order doors, I would highly recommend. read more

We are so incredibly happy that we came to Ashby lumber after a bad experience at Foster lumber in Vallejo. We built a deck in our backyard last month, and the wood we ordered from Foster was incredibly dried out and not anywhere near the quality we expected (our bad for placing the $2,000 order for lumber without seeing the wood for ourselves first). We live in Benicia, so we went to Foster lumber because it was closer. Lesson learned: from here on out we will make the trip to Ashby lumber in Concord. Because the lumber from Foster was so dry and ugly, we decided to try this company, Ashby lumber for the steps and the railing. We were SO happy with the wood that we received. Our only complaint is that we used any of the wood from Foster to make our deck in the first place. We can see the difference in quality between the deck and the stairs and railing. You can really tell which wood came from where in the blink of an eye-- the crappy wood from Foster and the beautiful wood from Ashby. We will use this lumberyard for all of our future wood projects. Highly recommend read more

Ashby Lumber - You can see the difference in the wood quality: deck- Foster lumber and stairs- Ashby lumber - Hardware Stores Near Me - Concord, California

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I work for a Window/Door installation company in Pleasanton and I was referred to Jeff Bloxham @ Ashby thru a colleague/friend. That was about 3 years ago now, and I can honestly say that I have not worked with anyone that has more industry knowledge than Jeff. Ashby has an elite business professional on their hands, and he is such a fantastic brand ambassador. His communication is superb, he works at a very high level, and he's been very patient as we have worked thru several difficult projects together. When I have questions about a particular manufacturer, his knowledge on all the products Ashby carries has been stellar. Ashby has been a fabulous partner to Cal Coast Window & Door, and we HIGHLY recommend them(and Jeff) to anyone looking at good, quality window & door products with an excellent service department. Also, shout out to Steve Lopez in the lumberyard... always quick to respond to my requests. Thank you Steve! read more

Wanted you to see our finished shade structure from my earlier post. John M was our sales rep and the product was perfect for our project!

I don't typically write reviews, but my experience with Ashby Lumber was worth a few words. Working with Angelique, and her team has been a great experience. Angelique has always been extremely helpful with my projects. I will certainly recommend the business to others. thank you Angelique. read more

Angelique took excellent care of me.  I am general contractor needed many items. She patiently help me even during her lunch time. She delayed her lunch once to accommodate me when she didn't have to.  She was quick, polite, & proficient at her job.   I'll defiantly tell anyone who asks about lumber needs about Angelique over at Ashby Lumber  That's what great customer service.... Thank you read more

I recently placed an order for TimberTech for my deck project. They were very easy to deal with and the product was delivered in 2 days even though they had to order it. Their delivery driver delivered it quietly and put it in the perfect spot for the project. I dealt with Angelique on the phone regarding that product and another product and found her to be very hopeful. I also like the quality of the products that they carry and will definitely use them regularly in the future, goodbye Home Depot! read more

- competitive pricing for redwood fence - minus one star for being closed sundays - nice customer service read more

Great customer service. Good sales team that support each other. This is my second time ordering material for delivery and it was even better than the first. Late Wednesday evening I emailed a material list for them to quote and I asked that it be delivered on Friday. By Thursday afternoon I didn't get a response so I called at 3pm. The sales rep I had emailed my list to wasn't in that day, so he wasn't able to quote me. The sales rep who answered the phone immediately took it on herself. Within an hour I got a quote and by noon on Friday my material was delivered. Great service, prices and quality material... what else can you ask for? read more

Amazing store. Keeps me from driving to Berkley. Always friendly. They have everything construction related.

Their sales staff don't really know wood that well. As someone who was hoping to buy some wood to make a table, I trusted their expertise which apparently they don't have. They sold me a piece of wood that was somewhat stained, though they told me that it was wet and that the stain would go away. We also found the the wood in the stained area smelled like vomit which we assumed would also go away. I screwed in the legs to the table assuming that the stain and the smell would go away, they never did. I called Ashby Lumber hoping that they would exchange the tainted wood for a good piece but they declined because of some BS policy that once it's drilled or altered, it cannot be exchanged EVEN THOUGH they sold me shit wood. I googled "vomit smell and birch" and found that birch can get a bacteria that causes a rank vomit smell THAT CANNOT be mitigated. So fair warning: if you don't know wood, I would avoid Ashby Lumber because they will sell you their garbage stock and not honor a return. read more

Jair really provided fantastic customer service and gave me some great insight into my project. Wow thank you!

Needed just a few 2x4s to fix a board. The only issue was the vehicle we had to get them wasn't conducive for hauling lumber at full length sticks. We needed them cut down to size for our project and they had no problem cutting them down to size for us. Very attentive and helpful staff with a great inventory. This is the way it used to be before the big box stores came in and took the personal touch away. There's a reason this is the place pros come to!! read more

We ordered a replacement sliding screen door. We were very pleased with the person taking our order. The door came on time with no damage to the door. Pickup was easy. Very pleased with our door. It fit perfectly. read more

I had an absolutely amazing experience with Ashby. First of all online ordering system is intuitive, easy to use, clearly connected to the actual inventory and allowed me to order exactly what I needed. Secondly, delivery was scheduled within 4 hours. Third, customer service far exceeded my expectations - several pieces ended up damaged, and Ashby replaced them with no questions asked, and with immediacy that left me feeling the store actually cared about making me whole. I am shifting all my lumber shopping to Ashby from here on out. read more

Wow! What great client service. Michael James helped my contractor today and he was very knowledgable, timely, friendly and professional. Very impressed. Thank you Michael James! read more

Came here to buy wood for a deck. The people here were a little brisk, but ultimately very knowledgeable. They gave me quotes, worked with me on changes, followed-up well and ultimately made delivery only about 45 minutes late. Overall, solid experience. Summer, who is a newer employee, was especially great to work with. read more

Ashby Lumber had the last two white Cellotex Building Boards anywhere in the Bay Area, and with the help of Brandon DeGree, I was able to get them for an important art project. Brandon's colleague, Brian Rocha, gave me a great deal as a senior artist, and Javiar Franco cut them to the exact sizes I needed. I'm using them as storyboards for an annual photo, 2 books, and a film. Thank you Ashby Lumber and thank you, Brandon & Co. read more

Ashby Lumber - Brandon sealing the deal on the day I picked up the last white Cellotex building boards anywhere in the Bay Area. What a guy! - Hardware Stores Near Me - Concord, California