Service excellent. A young lady assisted me in picking paint colors. She did a Knowledge, kind and I was very satisfied and grateful for her assistance. Many thanks. Eileen read more

Multiple times a day their delivery driver in the Sherwin Williams truck, parks in the handicapped parking space. I happen to be disabled and I have to park across the parking lot every day when I go to the sandwich place Nextdoor for lunch. This is a complete disregard for disabled people that need the parking space. I cannot believe that this is acceptable to this company. They are aware of this taking place since the parking space is right in front of the glass front door to the paint store... read more

Sherwin-Williams Paint Store - Sherwin Williams truck parked in the handicapped parking space. This happens multiple times daily. - Paint Stores Near Me - Concord, California

Horrible service. Twice they messed up the paint I ordered. First time I stated I did not want matte, and was provided matte. Second time I said I want semi gloss to avoid any kind of matte look and the woman says she asks me if I was sure I wanted semi gloss because they only had 2 gallons in stock and had 3 gallons of satin in stock. I did not hear her correctly and assumed she was asking if it's okay to get 3 gallons of semi gloss because we had originally bought 5 gallons. Regrettably I didn't check right there and then but I specifically told her let's go with semi gloss and should have caught the misunderstanding. Disgusting service. Go to Home Depot instead read more

Don't waste your time here. They never have any paints in stock, and never call you back if you place order . Do yourselves a favor and shut this store down. read more

I dont work with Sherwin Williams much and beginning to think I've made a mistake the service here is outstanding I been dealing with a Pita customer and havent been able to find someone who can match stains accurately or consistently. I was told to reach out to kevin by another paint contractor i know. I didnt have eeven enough time to eat my lunch by the time match was done I was previously told it would be atleast till Tuesday or Wednesday for that match. My customer is happy with the updated color. I will likely open an account here read more

Sherwin-Williams Paint Store - Minwax Stain - Paint Stores Near Me - Concord, California

These guy are awesome! They always have an answer and always have what i need. Their products are sooo much easier to work with than there competitors because of the quality! I stopped in this past Friday with piece of art from a project I needed to complete before next weekend on a whim because i was next door. They gave me a few options and they were great selections.. so to the two gentlemen that helped me, I thought i would share with you, your solutions and products.... see added pictures.... read more

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I just want to say that the two men that work here never wear a mask . It's hypocritical how they have the six feet distance signs everywhere in the store , like 15 signs plus the wear a mask sign but this two guys the work here never use the mask read more

I needed some special supplies for an urgent project this last week.  Other places did not have them so I went to this Sherwin-Williams store (this was my first time to go there).  Even though the store did not allow walk-ins due to the Coronavirus restrictions, Kevin worked with me to quickly get the needed supplies, was very knowledgeable and professional, and gave me additional information that was extremely helpful.  I definitely plan to go there again.  Much thanks! read more

We were sent to this store by the Pleasant Hill store as they could not sell us any paint due to come type of software issue with scanning the paint. We arrived at this store on Sunday at 5:10 pm and the store was closed! We needed to purchase paint for an upcoming project and had a coupon to use which expired on March 31st. Closing a store early when the posted closed time is 6:00 pm is not a good way to attract or keep customers! read more

I went to this place on Sunday Memorial weekend to get some paint for the exterior walls. I had also brought with me the original can of old paint with the code on the lid. Kevin, the guy who works there told me it would take about 2 hours for him to match the color that I need. I told him it's fine and left my number with him to call me when it's ready. After 2 1/2 hours went by I called the store and Kevin told me that he can't match the color because my exterior walls is 10 years old and it won't look good with the new paint. I asked him to get me 1 quart instead of one gallon, I only need to do some touched up and please please call me when it's ready. And he said that he would. At 3:30pm still haven't heard from Kevin. I decided to drive there and they were closed at 3:50pm even the sign says they closed at 4. What even worse is they are closed on Monday. For God's sake at least you can hand me back my old can of paint so I could go to Lowe's. I hired 2 people to do the work and they were sitting around waiting for the paint. Now I have to hire them again next week. Kevin, you don't know me but why would you wasted my whole afternoon which I could have spent that time with my grandchildren? Something that I can never get back. Kevin you are a horrible person with no principle. I truly feel bad for you. Good luck in life read more

Sherwin-Williams Paint Store - The original can that Kevin took. - Paint Stores Near Me - Concord, California

Got all I needed with great curbside service. Kevin was a great help. Very knowledgeable and willing to answer all questions and concerns. 5 Stars read more

I went into this store today and was impressed by the excellent customer service. I had a number of questions that the staff was able to answer and make suggestions as to what I would need in order to complete my project. I'll definitely be back in the future! read more

I was sent here from another Sherwin Williams location to work with Kevin to help me match stain on a new piece of wood to an old stained wood trim in my living room. He worked on several iterations across a few product lines to really get the best possible match. Excellent work and incredible customer service. 15/10 would go back. If I could give more than 5 stars I would read more

I went into another Sherwin-Williams a few days ago and received very little help. I decided to to try this store and luckily Jennifer was amazing and helped me out a lot! I am new to painting but felt very educated once I left this store. I ended up leaving with a few sample sizes of paint and I will be back to purchase more paint with Jennifer! read more

Martina and David are the best! They are both knowledgeable, helpful, and professional. They helped me pick out my colors and recommend Emerald paint which went on flawlessly and looks beautiful in my kitchen. Overall great service. I would definitely recommend this paint store to my friends and family. read more

We just had the very best experience at this new location! David and Randy are incredible in their service, as well as their product knowledge. They are so helpful and friendly. My two kids were challenged in containing their energy but they were so wonderful in working with us even distracted! Thanks so much guys we will see you again soon! read more

We used to buy our supplies from this Concord store and hundreds of gallons of paint from their San Leandro store. But as it turns out--we matter nothing to this company. They could care less about people who spend &80,000+ a year at their store when they have other clients who spend in the millions. We are valued very low as a priority by this company because they simply do not care about us as a customer. They have very poor customer service. When they screw up, they don't try to make it right. Instead,their attitude from management down is that if you went somewhere else with your business, they could care less, after all--they are billionaires so why should they care! They act like they don't need our money, so we left. They are very aware that they are one of two companies in the area that sells specific commercial products so they know it's hard to impossible to leave and go somewhere else. Well-- as it turns out--Kelly Moore now has a far superior product. But I'm sure they won't even notice we are gone. read more