Sam delivered phenomenal customer service up at the checkout. Knowledgeable about their offerings, made sure we as members got our deal, and was very friendly. Great ambassador for the store and the brand. Thank you! read more

It's similar to all other locations. For me specifically it's all about the food that they have in the shop where you can find things from all over the world which is nice because it's a one stop shop. I haven't really purchased anything else here but they have furniture, homegoods, cookware, and home decor! read more

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Feel like a treasure or scavenger hunt whenever I enter a world market. In a good way of course. I'm always enjoying finding something in the store. And for a store with so many items, I appreciate how clean and organize it is. Even on a weekend. I like going through their wine section and usually buying something from there. Sometimes they have international snacks that I also like trying. I do love seeing their seasonal items especially for Christmas. Oh and the staff are always so friendly and helpful everytime I've been at this location. An all star in my book. read more

Great service today at World Market. What started as a very frustrating experience ... cancelled order, lost reward ... turned out very well. Corrine, the store manager, was very accommodating and pleasant. Eppie who first assisted me was very patient. Good customer service makes shopping a more enjoyable experience. Love World Market merchandise ... I will continue to shop here! read more

Great international selection offering a wide variety of options across multiple categories, including Food, collectibles, and home goods. Check it out and support the local store read more

It was clean and tidy. The staff were kind and respectful. Didn't have any problems or concerns while in the store. Picked up a few items, definitely found items I didn't even know about and got them as well. read more

World Market - Cadbury candy and brownie mix, tea, sriracha sauce and sriracha mayo, chili sauce and chili crisp, smoked salmon. - Furniture Stores Near Me - Concord, California

It's been years since I've been inside a World Market but I was instantly reminded of how much I love it! The inside was very clean and bright. It wasn't packed but it was full of people. Every shelf was stocked and there were so many things to see. The cashier was so kind and friendly. I found a bunch of snacks and flavors for the house and a gift for a friend. Will definitely have to come back. read more

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This is literally one of my favorite stores. It's one of my top 3 one stop shop stores that I can get anything for my house. From the kitchen to the bathroom all even those extras you didn't know you needed. Frugal prices but with rich bougie quality!!!! read more

Great food and unique items that are the best for gifts and expatriates of Eurasia countries. Sadly prices have doubled. Don't bother with signing up for their "Rewards" program. You will get nothing but miserly gifts for purchasing that you don't need or want, no coupons for in store purchases, points are ridiculous useless. Of all "rewards" programs I'd say World Market Cost Plus is the most useless thing on your phone. They do sell your data to third parties but you get nothing from it. Other than that it's a good store. read more

I had such a great experience at the Concord World Market that I had to write a review. Shout-out to Ebbie (manager), Eric, and a lovely young woman (whose name I didn't catch) for making my visit feel special! Ebbie is hands-down one of the best managers I've ever encountered--fun, knowledgeable, and just super cool. It looked like he was training Eric while also helping me sign up for World Market texts to get 15% off (yay!). I loved that Ebbie made sure Eric got the credit for signing me up--it was such a thoughtful move and showed what a great leader he is. I bought a faux bamboo tree floor model (which I love!), and both Ebbie and Eric wrapped it up beautifully and helped me load it into my car. It had been a tough day, but these two genuinely brought me joy. They made me laugh, answered all my questions, and made me feel taken care of. World Market, keep doing what you're doing--your team is amazing. Concord location, you're the real MVP. read more

World Market - Faux bamboo tree - Furniture Stores Near Me - Concord, California

Huge thank you to Jocelyn!! By far the best customer service I've experienced and truly appreciated you taking the time to help me find a solution to an item that was out of stock in-store. You're the best! read more

Wine and Food? Count me in. Great place for holiday shopping and finding that unusual gift for that special someone. Having a Chistmas holiday feast at your house? I recommend setting aside some budget for your holiday tree decorations or maybe if you don't want to spend on a tree - get something to jazz up your dinner table. So much here to jazz up your table in terms of decorations and even wine bottles that are designed to be very pleasant to the eyes. Upgrade your whole table too - they sell furniture. Too cozy with the inlaws last year? I'm sure you can find a table here that fits everybody better. A little puppy dog cookie jar. An English Tea selection novelty collectible tin with Queen Elizabeth on the front. Maybe add a greeting card that has a lab wearing a Christmas hat... who wouldn't want to get these things around the holidays? Holiday cookies are still fully stocked - I remember a couple years ago that wasn't the case so late in the game. Come here to shop for that person who has it all - and don't forget to treat yourself while your at it. read more

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When it comes to World Market locations, this one stands head and shoulders above the rest. From the moment you step inside, you're greeted with a level of customer service that sets the gold standard. The staff here goes above and beyond to ensure you have a pleasant shopping experience, making you feel like a valued guest. But it's not just the service that makes this location shine; it's the overall atmosphere that truly elevates the visit. The moment you walk through the doors, you're enveloped in a fantastic ambiance. The store's layout and decor create an inviting space that's a joy to explore. It's not just a store; it's an experience. Now, let's talk about their inventory - it's nothing short of outstanding. World Market is known for offering a diverse range of products from around the globe, and this location is no exception. Whether you're in search of unique home decor, international food items, or one-of-a-kind gifts, you'll find it here. The selection is so extensive that it's almost like embarking on a mini world tour right in the store. And, of course, convenience matters. The fact that they have a great parking lot makes the shopping experience that much more hassle-free. You don't have to worry about finding a spot or walking long distances to get to the store. In conclusion, this World Market location sets the bar high for what a retail experience should be. It combines exceptional customer service, an inviting atmosphere, a diverse inventory, and convenient parking to create a shopping destination that's truly exceptional. Whether you're a frequent visitor or it's your first time, you're in for a delightful experience that will keep you coming back. Due to the outstanding experience I have at this location it's the one World Market I do all my shopping at, that says a lot!! read more

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Great selections and even better staff. Lots of seasonal items to choose from! Def worth checking out.

Talk about around the world! Many have closed MANY bases in Emeryville and old Alameda past Oakland I've been going since AZ in the late 90's. It's A Trip! Around the global chocolate teas coffees syrups foods snacks furniture and The Holidays WOAH, Germany Austria Finland Sweden Canada Mexico Japan China south America, just all over home goods cards and candles. It's good break from reality. Pricing items still need help. But staff are usually great help and wines around too, hard to find and even a cold case. Just a great gift giving but ESPECIALLY For the Gift Baskets! read more

They always have interesting things for gifts and ceramic dinnerware pieces. It is fun cruising the website or going into the local store. Just picked up to pasta bowls for special dinners with friends. read more

The dude and I came here on 11/13/21 as we needed to walk off all the Boba we just ate before the drive home. The dude thought it would be a nice princess outing here to find festive items. I didn't know what to expect here at all! Upon entering we weren't greeted by any staff as they were pretty busy! Walking in it's like CHRISTMAS just hit you in the face and you don't know what to do! So much festive items like where to start. I could easily spend a FEW hours here easily just going through EVERYTHING. They have everything from decor, food, toys, candles, crafts and even furniture!! It was very well organized and clean so I am excited for this store. There were so many things I wanted but I'm the type of person "Do I NEED it? Or WANT it?" And usually go with needs more than wants to reduce impulsive buys. But trust me it was hard. They even have kitchen items and decor too! Anything you imagine is here! They even have therapy (mental health) items which was cool. I think I was tempted to buy it but wanted to do research first. We ended up getting something to needed for burning our sage - a dish of which was uber cheap. We finished checking out the store and easily was there about 1.5 hours and walked away with one item! At check out staff encouraged us to sign up for their rewards program which it took awhile due to me just clicking buttons aimlessly xD so I have to be more patient ! Overall, love the store and even found out they have one in our local area. Definitely recommend everything is affordable and fabulous here! Come in and see what treasures you will find :) read more

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One of my favorite stores to find anything from international foods, gifts, or even alcohol. This location had a huge selection of foods, drinks, furniture, and holiday items available. Products: Well stocked shelves with almost anything you can want from different parts of the world, from german chocolates, french pastries, Japanese sodas/mochi, or Italian pastas and desserts. This location also has a large selection of coffee and tea and alcohol beverages to choose from as well. Lots of furniture and rugs also. Service: Friendly and helpful. Overall: An excellent and customer focused store with international items and products that many traditional stores do not carry. read more

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Well it's the busiest time of the year. And this place was loaded from floor to ceiling with anything anyone could want or need for the Holidays. I had never shopped there before but believe me I will go back again and again. read more

I came to this store today looking to buy something with my friend and one of the employees were being very rude while following us. I do not recommend coming here as it has very rude staff. read more

So this is the first time visiting this location and I only went in because my wife went in. So just walking around the store and came across a pizza oven ! It was great addition to out backyard. A beautiful blue wood burning pizza oven with a stand. The staff was so helpful and even gave me a coupon to help save us some money. They even brought it out to the car to load it. Great service World Market! read more

World Market - Wood fired pizza oven. - Furniture Stores Near Me - Concord, California

I think there is something literally wrong with the employees in that location and their customer service. I have been there quite a few times to pick up some items, and every time I wait by the online orders desk, I am greeted with a disdain and reserve by the personnel. No hello, no questions about help and if I am being helped. I have not been willing to post anything about latest encounter with the staff, but I think the last visit there was too much for me. I had a great displeasure to be served by Roya, if I am not mistaken. She was not in the mood to approach me for a few minutes, even though she had noticed me waiting and there was nobody else in line. When she finally came up to me, she made sure I felt her pain for working there. With a guilty and sorrow face, Roya asked me if I am picking up. She did not bother checking my order's number before she went to the warehouse to pick it up. Then she is back and asks for my order number and then she heads back to the warehouse. She wheeled my item to the front as if it was the heaviest load carried ever in that store and a with bitter tone Roya ordered me to show my DL. Then with a same tone she had to approach another employee, a male this time, and she interrupted him serving another customer. She asked him to take my product outside and load it onto my truck.....All well, except for that clients can easily notice BAD ATTITUDE! read more

Exceptional service. The store was busy, but so many cool and unique things to buy. I was helped by Saundra. She was friendly, knowledgeable and felt genuine in her customer service. She made my shopping experience wonderful. read more

My mom and I haven't been to World Market since they were located in the Willow's Center years ago. It was a pleasant experience. The store was clean and there was an abundance of variety in the food section. What highlighted our trip, was the staff member who helped us at the front. Her name's May. She graciously took the time to explain the benefits of the membership, and gave me some good insight on what to expect with their monthly deals. I was impressed, as it was pretty close to the store closing time. Thank you May for making a great first impression for us at this location - We'll surely be back! read more

Great selection here! Lots of fun things to explore and great prices too! The people that were working at the store or also very open to questions and took time out of their duties. Help me find what I was looking for. read more

A variety of so many things! I especially love all the food items from around the world! Great wine and beer selections. Filled to the brim with cute reasonable priced gift items read more

World Market - Furniture Stores Near Me - Concord, California

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Stephanie was so great! I purchased an expensive coffee table on-line but was not liking the color of the wood. When I was in the store earlier I liked the floor model and wanted to exchange mine for that one. I called Cost Plus to see about a return. The first woman I talked to said this wasn't possible and when I asked to talk to a manager (Stephanie) I would have to come in. Now - that's a $7 bridge toll to speak to someone? Hmmm. She finally got someone on the phone and that was Stephanie. Stephanie was MORE than happy to help me, in fact she went above and beyond. Found me a table that was much better. The young man who helped me to my car was also super nice and very helpful. Thanks Stephanie! Our front room looks amazing and I couldn't be happier. read more

World Market - Furniture Stores Near Me - Concord, California

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I generally love Cost Plus. Their stores are filled with treasures and foods from around the world. But this experience was horrible. Bad enough for me to never return to this store. So back on 7/30, my fiance and I stopped by to look at their rug selection. We have 2 kittens that love to destroy and we cant invest in anything long term. This was when an attendant stopped by and helped us get more info on the two rugs we were interested in. She let us know that they had two of the miramar persian rugs in boxes in the back. So I asked if I could get the 10% curb side pickup discount. She said I could, but I'd have to come back tomorrow to pick it up just because they were closing in 30 minutes. I said no problem and we left the store. That night we ordered the rug online and it was ready the next day. We called to tell them we were at curb side and about 5 minutes later a young person carried this huge 7x9 rug ( all crumpled up) to our truck. Needless to say, I was angry. I just dropped a couple hundred bucks and you bring this rug to me like this?( picture attached). So I go in the store and the Assistant Manager proceeds to tell me that the rug sold to me is new. So I pull out my phone and show him a picture of the rug hanging on his floor the night before. Theb he goes to the back and comes back 15 minutes later, just to tell me that his associate doesnt as much as he does and that she provided me with the wrong information. Long story short, the rug is the one on the floor and that a new one will take 5 weeks to arrive. Basically he offered me 10% off for selling me a floor model. Which I accepted after confirming that I can still return the rug, if I am unhappy with it. (He tells me I have 30 days to return, the receipt says 60 days on the back). Fast forward to today, when I tried to return the rug in store. It wasnt so much that they gave me a hard time returning my item. But Hanzo ( which I would assume is the Manager) spent nearly 10 minutes telling me that the crumpled up rug delivered to my car, which was displayed on the floor and was touched by everyone during a pandemic is not a floor model. This guy was rude, lacked basic customer service skills, and clearly doesnt know the old adage- the customer is always right. Needless to say, I will limit my visits to Cost Plus and drive to other physical stores for necessary future purchases. read more

World Market - The rug hanging in store (in the rug section) for anyone to cough on, sneeze on or touch. - Furniture Stores Near Me - Concord, California

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Bought some expensive sauce--when we returned home, we discovered the vacuum seal was broken and the sauce was spoiled. No problem, this happens sometimes. Went to return it the next day and they wouldn't accept the return! I can't shop at a store that won't stand behind the quality of their merchandise. read more

I did a drive up order for this store so that it was the review is for. The lady who answered the phone was nice, got my information quickly and brought out my order really fast. They have order pick up parking but they also allow you to pull directly in front of the store to pick up your items, so convenient and fast. read more

Uncomfortable shopping experience! From the minute I walked in, I was "followed" around every dept by the male employee that was there today on 3/19 at 10:45 am. I could not make a move without him "facing" items next to me on the shelf, asking if I needed help...trust me, I was a retail manager and know "all the tricks in the book". Never once have I done anything inappropriately. I used to work for CP back in the day in San Mateo... and shopped in Redwood City when I lived out there. My experience today was horrendous! IF, I ever shop your store again, it will be online. I was waiting for Yard house to open up and killing time while waiting for my car to be completed at the nearby dealership. Never have stolen and never will, i get it... retail sucks... but your customer service sucked worse! Retail and retail management got me through college...and the successful person I am today. Respect your job and customers... if you aren't happy, move on! I may have been the youngest retired person in the store shopping at that time, so was I threat in my sweatpants and puffy vest, no make up and taking care of my errands? ....online will replace you soon, so start looking for wherehouse jobs that will replace you workers with crappy attitudes. read more

Decided to try curbside pick up at Concord Veranda location and had an offer of 15 percent off for using curbside pick up. An associate called me who was very pleasant to let me know items were unavailable and I chose to just not have them on the order. I received an updated receipt and noticed that the 15 percent offer was not added to this new receipt. So I called the store and another associate picked up and I proceeded to let her know that the updated receipt did not have the offer. She said there was nothing that can be done. I explained that the store had to update my order and the change in items was not my fault... before I could finish the associate snapped back "I DIDN'T SAY IT WAS TOUR FAULT".... then I proceeded to finish my sentence saying I was just going to ask if there was anything you could do but let's just cancel the entire order. She quickly said okay give me the order number and gave me another person name and I said that that wasn't me. Then she found the order and and said ok bye! Then I quickly asked for her name .. I really thought that she was going to pretend not to hear me but gave me a name. This was not the best customer experience if a store is trying to promote their curbside pick up option. read more

Thank you, World Market, for being open for curbside pick up during 2020 and 2021! Your holiday items made my pandemic sheltered holiday season(s) much more festive : ) So many things in stock, from food to beverages to decor, it was all available at sale prices. International goods, plus limited items, are a great reason to browse the aisles. Order and in-store pick up is a breeze and associates are busy and helpful! read more

The store Manager and the staff were extremely helpful and friendly! Even on a busy Saturday. We had a great experience. read more

In need of something new and stylish for home? Need some wine or beer from across the globe? Well, you can usually find some of that international flavor here! I mean, how could you not love World Market! It's a place where you can find something different, imported, fancy, unusual, or simply unique. They don't have everything, but they've got enough to make your guest say "Hey, where'd you get that?" Anyways, here's why I don't mind this location: ~ You can always find large or small foreign rugs of top quality. As well as furniture too. ~ Posters, artwork, and art decor for your table or wall. ~ Strange and popular imported candies and chocolates. ~ Huge selection of beer and wines. Some I've never even heard of. ~ Various honey, jellies, and Nutella. Vegemite for $8.99 and marmite for $5.99. ~ Love their savory coffee selection too. I usually get a big bag of the Italian Roast or the Sumatra Blend. Both bold with a deep smelling robust aroma. ~ Useful cooking utensils and baking tools you might not find at Target, or anywhere. ~ And furniture for the kitchen and living room. I actually bought a floor model kitchen table made of good strong quality wood from Thailand. Loved that I bought the matching bench and chairs. And a long bench cushions! I really like this location as it's not too busy, usually clean, and the staff is helpful. I forgot the furniture manager lady's name, but she really helped me find what I needed. Tips: ~ Look for their weekly discounts online or via email if you sign up to as a member. ~ Use the coffee grinders and get yourself a bag of coffee. read more

To the manager that worked Sunday afternoon: You lack basic customer service skills and respect. Pathetic & No class. If your duty is to manage the store and help customers with their issues, at least fake it til you make it. If you want to be disrespected & stared down, come here. Worst Customer Service. I wouldn't recommend Concord. read more

I really enjoy going to Costplus in Concord because of the variety of chocolates, beer, wines and other unique snacks and cooking ingredients from almost around the world that they offer. I certainly like those British and European made chocolates. The store is usually clean, organized and always smells good. Lastly very well decorated too. Customer service. Not bad but not good either. Some sees you, but others sees you but pretend they dont. Definitely needs improvement. Lastly, as much as i like their furniture styles, they are pricey. But, when there are on sale, that's when i start browsing. Overall, i must say, they do have good sale periods. So, Costplus, keep it up. read more

I am now officially a fan of Cost Plus... And to think this market was just in my backyard all these years?! I'm a complete junkie for handmade, local goods and artisan finds, and Cost Plus World Market is the convenient chain heaven for that. From stationary to bath supplies to furniture to foods, drinks and tableware... It is SO easy to wander in here aimlessly and end up spending hours looking at all their neat little gizmos, cute handmade goods and dozens of interesting food finds. I initially came in here looking to buy a coffee maker for my brother as a gift, but I was taken aback by everything else they offered. I snagged some alcohol-filled chocolates; a neat journal for my friend; a crafty drink tumbler. So easy for a girl like me to get so freakin' distracted by everything this place offers. (Do I need this? Would I need that? Would my mom want something like this? That looks pretty cool!) The holiday line was SO long, but it whizzed by fast considering the whole team seems to be pretty efficient at it. The lady who rang me up was SO pleasant and friendly--especially considering how busy it was the day I came in. She had an interesting name and said she was from Algeria--awesome! I could hear her French-like dialect. (Ca va?) I ended up getting free membership to get some awesome deals next time I may want to drop by. Solid local spot with the friendliest staff--a crafty girl's heaven! read more

Plus - the store is very clean. Like, remarkably clean. It's big too, so lots of inventory. Minus - we had an online order. Pulled up to the pick-up parking area and called. Took a few minutes of ringing to get to someone, who was not speaking into the phone (they had pulled the phone off the hook and set it down so it would stop ringing). I tried to get their attention to no avail. When the line cut, I called back and went through 10 minutes of ringing, then someone picking up only to be told to hold...again and again and again. So I went inside, which is exactly what the curbside pickup is designed to avoid because of COVID. I stood in line while on hold, and watched as my hold phone call as picked up every 3-5 minutes when the ringer started making a noise you can't ignore, then told to hold and the receiver was hung back up. Finally someone not working the front asked if they could help and got me my order. It's important to note I was the only person in the parking for in-store pickup...that doesn't mean there weren't others, but they were not parked in the designated area. Here is the frustration this store needs to handle - it was evident there was no workflow to have employees in designated staffing areas. There needs to be a group for the cash wrap, and a group for pick-up. And that staffing needs to be handle their designation. It was madness in the store and it was evident every employee was overwhelmed...as evidenced by being put back on hold seven or eight times over a half hour total. It doesn't have to be this way. This is a significant management issue but it affects the store and means it's much less likely I will come back. read more

Show Me The Sales! If you don't like this place, come a little closer so I can give a light slap!! I have been going to this place for years and have always loved it. I actually remember my mother going here when I was younger always getting something cool. Since I have been shopping here I always find something I can use, whether it's a bottle of prosecco, a cute scarf, some snacks, or a gift for somebody, I always leave happy and I'm OK with spending my money. Now when the holidays come around, this is definitely the place to go. read more