We love Ben Moore paint and use it for all projects. The customer service is great, and their…read morecolors are available at our local Ace making obtaining their paint super easy. They offer quality products in a range of options and prices.

Horrible Horrible Service!!! I went in a couple of weeks ago and bought 15 gallons of the top of…read moreline exterior paint. Everything went pretty well although the personality department was very lacking. Not even a greeting when I walked in. Then yesterday I went to have some trim colors custom matched. It was the same two guys and the larger one explained that I had to wait 24 hours. I get a lot of paint made and I have never had to wait!! Anyway, I chose to wait the 24 hours. So this morning I called in to see if it was ready because it was before the 24 hours!! He said it was ready. When I got there there was this other guy who immediately became a jerk!!! All I did was ask for my paint!!! He then preceded to tell me that they weren't able to make the 1 gallon of yellow. I asked why didn't they call me? I could have made other arrangements. He had no answer. Then I asked for the other 4 gallons of paint and I would go somewhere else to make the yellow. He got so pissy!! He was outright rude!! He started shouting about how he would just "eat the paint" and assumed I didn't want it!! I left something out!! I had to wait additional time to get the other two gallons made. If they would have told me this in the beginning I would have gone somewhere else. They deserve to "eat The paint" the jerk cursed me out in Spanish. I could not believe what I was experiencing. Right now I'm at Lowe's getting all 5 gallons made. The paint took as long to make as it did to tight this review. Rudest experience of my life!! The guy that caused me out should be fired. Total Jerk!!!

Came in to buy bright neon paint to paint my dogs room (my dog is colorblind by the way) so the…read morebright colors make him see a rittle bit better especially during the night time. This girl named Nikita helped me out, i showed her a color I wanted to paint match and she nailed it perfectly. I was blown away by the color match so I decided to bring her food from Casper's hadog shack near by as a thank you & also went to grab a bubble milk tea at milk tea lab. I think when I am ready to paint my guinea pigs play pen, I'll call her number on the business card she gave me. 11/10 experience!! Going to come back with 2 hadogs and chili pries

This past weekend we painted the exterior of our house! 2 weeks ago we purchased 5 gallons and did…read moreone side of our house. We decided to finish this weekend and there was a promotion so we returned for another 10 gallons. The paint here isn't cheap by any means but boy it's good paint! It covers really well! It is well worth it! Now for the loss of a star. When I went back to get the paint to finish I did what I believe to be the intelligent thing to do and had him look at my account so I could double check I was purchasing the exact same everything. It was the other half of my house, after all, I need it to be the same. He did. But as I was leaving and he was putting paint in the truck, this kid said to me "sometimes you just have to make a decision". WTF! I am guessing this guy has never spent his own money on painting his house. 1500$ in paint and this guy thinks I should 'wing it'? I left it alone at the moment because I had nothing kind to say. My receipt says his name was Angel. We will continue to buy Sherman Williams paint, and I will continue to expect them to check my past purchases. There is another location not far away.

I am a project manager for a fairly large painting company. I have to say that Adrian and his crew…read moreare some of the most reliable and helpful paint retail staff I have come across. When I call in an order for pick up next morning I never have to worry if it is going to be ready. If I have questions about product they usually have the answer or will find the answer and let me know by the end of the day. Contractor or home owner if you are looking for great customer service coupled with knowledgeable advice this is the store you want to go to.

From the owner: Your local commercial Sherwin-Williams Paint Store in Concord, CA, serves professional contractors,…read morefacility teams, and business customers supporting fast-paced urban projects. Connect with our commercial team for specialized guidance, coating system recommendations, and support tailored to institutional, industrial, and large-scale work. As a reliable paint store near you, we provide industrial coatings, equipment, color resources, and jobsite solutions designed for demanding environments and long-term performance. A Spanish-speaking representative is available to assist customers.

Service excellent. A young lady assisted me in picking paint colors. She did a…read more Knowledge, kind and I was very satisfied and grateful for her assistance. Many thanks. Eileen

Multiple times a day their delivery driver in the Sherwin Williams truck, parks in the handicapped…read moreparking space. I happen to be disabled and I have to park across the parking lot every day when I go to the sandwich place Nextdoor for lunch. This is a complete disregard for disabled people that need the parking space. I cannot believe that this is acceptable to this company. They are aware of this taking place since the parking space is right in front of the glass front door to the paint store...

I have been using the store for about a year now. The staff is extremely friendly, and they go out…read moreof their way to try to help you pick what's best for the project you have. Also, they have the best materials so I only have to paint one time and not use primer. I highly recommend the quality and the technical expertise of the staff if you have a painting project.

Customer Service is a problem! Accused me of walking out of brochures and paint samples that are…read morefree to anyone to take. I did not steal the stickers that are not free. I was planning to order tons of paint but no thanks. I'll take my business elsewhere.

Best lumber yard in Bay Area. I love working with local…read morebusinesses. I've been working with them for 27 years. Andy in doors and windows is awesome and Russ inside sales is a great dude! Always quick and gets us the information needed to make decisions for our home as well as our projects.

I had a wonderful experience at Ashby Lumber. I came in for closet doors, and Jim jumped right in,…read moresnagged me and got started. He was knowledgeable, helpful and a joy to work with. The transaction went so smooth I decided to order hallway closet doors as well. The price was great, the customer service was excellent and the facility is clean, well maintained and easily accessible. I will definitely be back for my next project! Jim- thanks so much for all your help.

I had the most amazing service from Ernesto at the Professional Paint Center/Benjamin Moore. He…read morecould not have been nicer and given better advice for priming and painting for a DYI. I was painting over a red wall, which I thought would take several coats of primer to cover, but Ernesto tinted the primer the shade I chose and I was able to get coverage in one coat of primer and one coat of paint. I will never shop anywhere else thanks to Ernesto! Great service.

it's always a good experience At Benjamin Moore on Main in Walnut Creek. I've been shopping at this…read morelocation for 20 years. They are knowledgeable, helpful and a pleasant group to do business with. Today Steven helped me and as always I left hooked up to do my paint project. I am a homeowner and every time I walk in I feel as if I am just as important to them as the paint contractors that are there every day. Thank you Steven and the entire team at BM Walnut Creek!

Great Customer Service! Shout Out to VANESSA for taking the…read moretime to help me with paint colors for my house.. she's very patient, knowledgeable and professional! Everyone here greets you with a smile and a "Hello, I'll be right with you", when they are busy which I very much appreciate! Thanks again! Great team work!

The staff is fantastic and always has helped me get any job done! Thanks Angel for allowing me to…read morefind any paint and get it same day ready to go! Definitely recommend coming to the Sherwin-Williams in Brentwood!

Irwin was very helpful and gave us a lot of advice on paint selection, cost and value. He helped us…read morenarrow down which neutral shade of colors we wanted for our home and the paint turned out perfectly! I couldn't be happier! Thank you so much for your expertise! We had a great experience.

Some people hear the name Sherwin Williams and automatically think high prices…read more Not true, while the competitions prices have kept going up Sherwin Williams has managed to hold the line on paint prices And this is on a very high quality paint. No matter where you go there are times that the computer match isn't perfect, I have taken paint samples here and the guys have managed to do it by eye, add a little of this and a little of that, end up with a perfect match I still go to Lowe's or Home Depot for rollers, brushes etc. (prices on that stuff is a little higher here) Great selection of quality items, Knowledgeable staff, very easy to deal with

I spend a good amount of time at my Home Depot (Martinez)…read more My husband talked me into coming to the Concord location to purchase my tomatoes and other veggies for my garden. I must say, the garden selection here blows mine away! So much more! It's big and busy and impersonal. The parking lot is big but cramped. I appreciate my little cozy HD. I will come here again if necessary, the garden section is pretty impressive.

Went in today to purchase 2 odd light bulbs. I (as well as several others) were in the light bulb…read moresection. I tracked down 2 associates who said they would contact someone to help us, no bueno. I then called the store and spoke to someone who paged the electrical department overhead. Still nothing after 1 hr. I gave up and proceeded to check out when a very nice man named John asked if I needed help. He took the time not only to do research on the lightbulb in question but also said that I had found the right one and plugged my lamp in to make sure it worked. Jeez! I will never go to HD again (unless I can find Mr John). Why didn't I just go to my local ACE Hardware instead of wasting so much time...