Jacqueline was incredibly helpful and made the return process quick and easy. She was friendly, professional, and went out of her way to ensure everything was handled smoothly. Really appreciate her excellent service! read more

Jacqueline was rude and had an attitude the entire time we were there. She couldn't even type our information in and had me do it instead. She acted like she was doing us a favor. Highly dissappointed. read more

I've walked into this place three times in the last year looking for nice lamps for my new home. I've been ignored and talked down to all three times. Not sure why I even went back to be honest. Never going back. I just feel judged here. read more

THE WORST SALES STAFF OF 2, when they didn't even need 1 !. Empty Store. No Desire on the two rude Bitches for any help. When asked questions no eye contact and seemed annoyed. I've been a LP CUSTOMER THROUGH OUT 30 YEARS. NOT ANYMORE THANK U BITCHES !! read more

Jacqueline Brewer, thank YOU! We appreciate your professionalism and customer service. We recently purchased a wet rated fan for our outdoor patio, it looked really nice in its intended location. There was a slight problem with its speed and the ability to move the air as we live in a hot climate. We left the Pleasant Hill location not only with a new fan but one that has additional power to cool us down in the hot summers that we anticipate. Thanks again! read more

Had one of the best customer experiences of my life at Lamps Plus PHill...which I didn't expect from a chain quite frankly. Browsing online one evening after close it gave me the option to provide my number and a salesperson would text me the next day. Totally didn't expect to hear back but sure enough...next morning Azher texted me! Ethan ended up helping me place an order over the phone (for delivery to the store) and was super helpful and efficient. When I went into the store to pick them up, I met Jaqueline who was also super helpful in helping me pick out and order a ceiling fan, kitchen pendants and ceiling lights. This is a great store largely b/c of their great staff. The guys even helped me carry heavy stuff to my car. read more

I came in here, looking for a light for my kitchen. The whole time I was in there not one person asked if I needed any help and when I did ask for some help, you can tell nobody really actually wanted to help me. I asked someone to demonstrate something for me and they weren't helpful. So I left read more

Lamps Plus - Me giving the place a thumbs down - Furniture Stores Near Me - Pleasant Hill, California

Amazing customer service on the phone and at the store! Very friendly, helpful and knowledgable. A shout out to Jacqueline! Don't order online, come to the store. read more

Jackie Brewer helped me today. I had an unusual request and Jackie found a solution. Excellent and professional work. Thank you very much. Eileen L Danville read more

I always find the nicest lights here. They helped me find a lamp for a small space that was a tad too dark. The lamp looks beautiful in my space. I usually dislike leds but these are an amber color that go bright and dim. I love my lamp thank you! read more

Lamps Plus - Lamp from lamps plus - Furniture Stores Near Me - Pleasant Hill, California

Jacqueline was Awesome and very professional! She took care of our return and helped us pick out a great replacement! Keep up the good work!

Jackie was great! Best service I have experienced in a long time The only other comment I have is that I wish she would have told me about the rewards program when I selected my goods. I spent about $8,000 and would have liked the rewards credit. Other than that, her service was phenomenal! read more

Weird service from Jacquelyn. Came in looking for something. She was friendly in the beginning. Their inventory was light on what I needed (no pun intended!) As I walked out the door she said with lots of assumptions "don't order online. Come back and buy here. You will want to keep this building open to shop!" First off I wasn't going to buy anything there or online so what a weird thing to say. I surely won't be giving my business. While I understand why she said that, it's something you don't shout to customers as they walk out the door nor say to them in your store. She built no rapport to say such things. Do better Jacquelyn. read more

I needed lamps and mirrors for my home renovation project, and I had the pleasure of working with Jacquelyn to help me put it altogether. She was patient and walked me through all of the decisions that had to be made. She knows her stuff! Thank you again, Jacquelyn, for all of your help. I can't wait to see how it all comes together. read more

We had a great experience with Jacquline Brewer! She was so patient looking up each fan, and was able to answer all my questions. We ended up purchasing 6 fans because she was so great assisting us! read more

Lamp plus has a wide variety of products. I wanted to give an online order for a dining room chandelier and Payam Vahdat helped us to get the correct product with all required materials; he is knowledgeable about the products and dimensions ; you can rely on him for your light fixture needs. Thanks to Payam. read more

Third purchase from Jackie. She is the best. Quick ship and packaged very well. If there's a wait in the showroom, be kind and patient. You will get A+ service. read more

Lamps Plus - Vfs 4 stack crystal ball lamp - Furniture Stores Near Me - Pleasant Hill, California

During a recent remodel, I came to this store A LOT for Purchases, returns, exchanges and EVERY VISIT the staff was friendly, sweet, very helpful, resourceful - such a pleasant experience. And a great selection as well! read more

Was having a difficult time finding the perfect chandelier for my foyer, but thanks for Payam was able to find something I love and that works perfectly for our space. Lamp Plus Pleasant Hill has a lot of great lighting options! read more

Lamps Plus - Foyer chandelier - Furniture Stores Near Me - Pleasant Hill, California

Excellent service and inventory. Azher was very knowledgeable and friendly. I would recommend if you are looking for lighting and/or a ceiling fan. read more

I found outside wall lights I liked online and filled out an interest form. They contacted me this morning and Payam Vahdat helped me order the 5 lights I needed and was so helpful. read more

I have just returned from buying a ceiling fan from Lamps Plus in Pleasant Hill. Jacqueline, who helped me, was great. She made the experience easy and quick. Plus, the fan was on sale! T read more

I've bought a few furniture items here over the years, and so far, the quality has been great - better than items I got at other nearby stores that just sell furniture. When they have a sale, the prices are excellent. I just got two very comfortable dining chairs for $180, and they helped me get a discount on 4 more online. They also agreed to keep the chairs for me for a few days, till a friend could help me take them home. I appreciate the service they provided. read more

Amazing place. From the moment I walked in to when I left I had a great experience here. Walking in, Natacha Lewis greeted us at the door and I asked "Hi there, do you have any lamps here?" and she said "Oh, no, I don't think you'll find any here." xD A perfect reply to my bad joke. She's super kind and knowledgeable, helping us with everything we needed. We walked around for a few minutes and was able to find the perfect lamp for our home. Natacha helped us at the front desk getting us the right light bulbs as well, and we left very happy. Why go anywhere else when this place has what you need with great service! Thanks Natacha and the terrific team at Lamps Plus! read more

We have been looking at light fixtures and pendent lights for quite a while. At Lamps Plus, Payam Vahdat met us and helped us with the selection of lights that matched our house, and patiently and cordially walked us through various designs and options. Payam is quite knowledgeable about spaces and dimensions. And now these look great in our new house, thanks to him. read more

I purchased a beautiful chandelier from associate Payam Vahdat at Lamps Plus here in Pleasant Hill. I have bought several other table lamps from this store. The new fixture was installed perfectly from the top of my 16 foot ceiling. It is magnificent. The crystal from the chandelier makes an incredible design around the room. I am so grateful for this new addition to my home. read more

Lamps Plus - New chandelier purchased at the Pleasant Hill store. - Furniture Stores Near Me - Pleasant Hill, California

I had a wonderful time purchasing two lamps and a console table from a great Sales Associate at Lamps Plus buy the name of Jacqueline Brewer, she was knowledgeable, efficient, and a whole lot of fun, highly recommended working with her! Gilda read more

Jacqueline was extremely helpful in guiding me to the perfect fixtures for my front porch. Lamps Plus has a vast assortment of lighting to meet any needs. I look forward to working with Jacqueline & Lamps Plus on my next project! read more

Lamps Plus - Front porch lighting - Furniture Stores Near Me - Pleasant Hill, California

I always go to Lamps Plus for lighting options, and Payam Vahdat at the Pleasant Hill store was very patient in helping me choose the right lights. He explained the features of different options, found compatible products, and offered his expert opinions. Our beautiful outdoor wall lights have received many compliments. Thanks, Payam! read more

Payan is an excellent designer. His selections are great, he is patient and as a result you will be very satisfied using him As he has great taste and understands your needs. read more

There was one person working in the store and he didn't even take time to acknowledge my presence. After waiting for an extended period of time with no assistance or acknowledgment i left. Not recommended. No customer service. read more

We lost our home in the LNU Fire 4 years ago. We are finally almost done with our rebuild. We went to this location to go look at ceiling fans for our new home. We were there for hours, we picked out $5000 worth of ceiling fans for both the interior and exterior of our new home. we asked the sales lady if we would get some sort of bulk discount. She took us aside and said if we came back the next day when there were no customers who could hear our conversation, she would make us a deal. We went back the next day, and she still charged us full retail for everything. She was very deceitful, but we are so overwhelmed with rebuilding our home, we did not want to start over somewhere else. So we ended up purchasing all of the ceiling fans. We still need to purchase all of our bathroom vanity lights, and dining room chandelier, and kitchen pendants, but we will not be purchasing anything more from lamps plus. If I could give them a zero star for deceitfulness I would. read more

Payam Vahdat helped my husband I to find the perfect light fixture to go over a table. He was so knowleagable. We will have him help us with lights. Roberta A read more

I already made my review to their Website but I highly recommend the place. Lots of selections & on Sale. First time, I went this month & bought 2 , one for my Dining room & walk-in closet. Shipping was fast & nothing were damaged. Very happy & highly recommended. read more

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The sales associate Jasmine was incredibly resistant to offer assistance and she had a negative energy the moment she was asked for information. Customer service as a result was terrible! Will not return! read more

I am one happy customer that just placed an order at Lamps Plus in Pleasant Hill Ca. The saleswoman, Jacqueline Brewer, greeted me immediately when I entered the store, and listened attentively to what my needs were in purchasing stand up lamps for my daughter in graduate school. She spent time showing me various LED bulbs in the lamps that I was interested in and helped me choose a table lamp that coordinated with the others. What impressed me the most, however, was her calm and friendly demeanor and her desire to help me pick the perfect solution for my daughter. She also made check out a breeze and triple checked to make sure everything was ordered correctly. I appreciated Jacqueline's expertise and sincerity and would most definitely recommend her for anyone who wants top notch service when considering lighting. Thank you again Jacqueline! read more

Love this place. Good management and staff. Everyone's helpful and they listen to you for the best solution. They also offer 1 hour free In- Home Design consultation. read more

We have used this particular Lamps Plus for all our lighting and fan needs. Thankfully Payam has helped us every time we've walked in the doors. He's super friendly, helpful, and knowledgable. Their selection is great and they offer shipping directly to our house which is really convenient. Hopefully we're all done updating our house, but if/when the time comes for new lights/fans, we will go back and see Payam once again. read more

We needed new lamps for our home. We weren't sure what we want. Lamp"s Plus, Design Consultant, Payam, was the BEST! He patiently listened to our needs, showed us some attractive lamps, and then gave us space to decide. Our ordered lamps, were shipped quickly to us...again excellent service! read more

Lamps Plus had excellent, best selection of outside lights for our remodel, and great prices. Payam Vahdat was very helpful, and took care of us after the sale as well, I think they are the obvious go to for exterior and interior lights read more