Customer Service is a problem! Accused me of walking out of brochures and paint samples that are free to anyone to take. I did not steal the stickers that are not free. I was planning to order tons of paint but no thanks. I'll take my business elsewhere. read more

I really enjoying coming here, everyone is so friendly and very helpful which I appreciate so much. I'm always able to get a great paint match which makes me very happy. I wish paint wasn't so expensive but other than that everything else with the visit went great. They do have a lot of options for brushes and accessories as well. read more

Sherwin-Williams Paint Store - Sherwin Williams - Paint Stores Near Me - Clayton, California

This store is wonderful I came in with requesting a few different specific colors of pants and they were able to get the paint I was looking for. The customer service was outstanding and the wait was not long at all. They were very helpful and friendly and I really felt valued and will definitely be coming back when looking for more paint. read more

I love this store. As a James Hardie siding contractor, Sherwin-Williams is our go-to paint option as that is the factory paint applied to James Hardie cement fiber board. I use the Clayton store often as I live in Clayton. The staff is knowledgable and friendly. Not all Sherwin-Williams stores carry the same paint sheen, so you may want to manage your own expectations. Clayton is a smaller location but thus far they've been able to handle everything we throw their way. Where the really hit the home run is in helping my wife. We are in the process of painting our home. Using my design software we've found colors we like but would like to see the actual paint on the home. The Clayton store has been excellent in helping her with colors and samples. In a world where more is better, with more choices than we can possibly use, the staff and the Clayton store manages to stay on top of things. read more

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I went here after dealing with that insufferable woman at the Lowe's paint counter. I brought in an old can of paint I had purchased there and Mario could not have been more helpful or efficient. I will only get my paint from here from now on. Excellent customer service all the way around. read more

We have been here several times to buy paint for our home interior. They have a decent amount of options as far as colors go, and they can customize colors from other places like Kelly Moore or Home Depot if you prefer to use their paint. Their space is very bright and spacious with a table where you can lay out samples and look at their catalog. As far as the staff, it really depends who's working as far as how helpful they'll be. A couple times we'd be acknowledged as soon as arriving and asked if there's anything they can do to help. And then the last time we were in there, no one spoke to us for the whole 20 minutes we were looking at samples (and we were the only customers in there). We did end up buying quite a bit, and they always help you out to your car with your purchases, but it did feel like we made all the decisions on our own. Luckily, we had a good idea of what we wanted. Their prices can also be pretty high, but I am not sure how that compares to other paint stores. read more

If you don't know exactly what you want, they will always suggest the most expensive item. I've been taken a couple of times.

I've been going here for a few months for paint since I'm painting the inside of my house. I've bought sample cans from this place so many times, including literally just yesterday - my wife goes to buy a sample can today and was turned away because they no longer sell them. Maybe they legitimately don't anymore but either way, never going back to this store. read more

Thanks to Mario I was able to pick out the perfect neutral color for my nursery. Very helpful and patient with all 100+ questions lol. This store is a bit hidden but super nice and clean inside. The service was fast and knowledgeable! I highly recommend. read more

We have been coming here for 5 years. I have previously had very good service. I came in today for a paint/sealant for a retaining wall. The first guy that attempted to help us, did not know what a retaining wall was and said he only had a sealant for exterior walls. Last time I checked, retaining walls were outside. As we were looking at colors, he goes and sits in the office. We made our selection and then a young women helped us. She had no clue what she was talking about and tried to sell us a primer instead. She went in and out of the office talking to the 1st gentleman, we could clearly see him sitting in the office not working on anything, but could not come to the sales floor to help. She then said that the retaining wall paint could not be tinted any colors we had chosen. She said other stores carry what we need in 5 gallons. She quotes us over $500 for the 5 gallon masonry sealant/paint. Considering all paints are 30% off right now, I find this price unbelievable. From the moment we walked in, all the staff seemed untrained, unknowledgeable and rude. I will not be going back to Sherwin Williams! read more

I have been using the store for about a year now. The staff is extremely friendly, and they go out of their way to try to help you pick what's best for the project you have. Also, they have the best materials so I only have to paint one time and not use primer. I highly recommend the quality and the technical expertise of the staff if you have a painting project. read more

Awesome staff so many different selections and colors they are always accommodating and helpful always available to assist me when I'm there picking out and choosing different materials read more

Had to drop off used paint and recycle it. Awesome that they have this service and take recycled paint for free. Drop off anytime, no questions asked! Nice people. read more

Fantastic customer service. Patrick McMahon has been exceptionally helpful. He's just a quality guy. Whether he is here or working in another field, it is clear that his professionalism would be the same. Steve Lund, equally professional and super helpful and very knowledgeable. Great staff. Everything I needed. read more

I own a painting company and this store is by far the best. Mark is awesome and really knows all the products. Great customer service and if I need any help on the job Mark and Steve are always there. I highly recommend if you own a company or just doing your own project come on in! read more

Do not go to this store - went by Friday and had to leave the empty can of paint so they could send it over to their other store for a match on the color and product. I was told it would be ready around 5:30-6:00. It wasn't. In fact, it was in a store on Lone Tree, Antioch and there were no drivers around to bring it back to the Clayton store. They told me they could get it back by Monday!! Or I could drive the worst commute in the world on a Friday evening and get it myself. Really?!! Asked for manager - his contact number was the store phone . . . read more

This is based on my most recent experience with this store but all experiences have been GREAT! In addition to quality products, fantastic displays and easy-to-find everything, the people who work there really understand customer service. I won't go anywhere else now. They have exceeded my expectations in helpfulness, courtesy, going the extra mile and every other aspect of great customer service. I can't say enough about them. One of the day managers, a female, gave me some really helpful hints on picking out colors. The gentlemen who have mixed my samples (and there were more than I ever imagined I would need) were courteous and professional. Today, I went back for 8 more samples (thank goodness this project is amost ready to start) and Lance, who happened to be working today on the holiday (when he probably really wanted to be at the beach with his friends) was all too happy to mix more colors for me. He was courteous and confident and carried the box out to my car without being asked. This is a great store and I highly recommend them. read more