We love Ben Moore paint and use it for all projects. The customer service is great, and their…read morecolors are available at our local Ace making obtaining their paint super easy. They offer quality products in a range of options and prices.

Horrible Horrible Service!!! I went in a couple of weeks ago and bought 15 gallons of the top of…read moreline exterior paint. Everything went pretty well although the personality department was very lacking. Not even a greeting when I walked in. Then yesterday I went to have some trim colors custom matched. It was the same two guys and the larger one explained that I had to wait 24 hours. I get a lot of paint made and I have never had to wait!! Anyway, I chose to wait the 24 hours. So this morning I called in to see if it was ready because it was before the 24 hours!! He said it was ready. When I got there there was this other guy who immediately became a jerk!!! All I did was ask for my paint!!! He then preceded to tell me that they weren't able to make the 1 gallon of yellow. I asked why didn't they call me? I could have made other arrangements. He had no answer. Then I asked for the other 4 gallons of paint and I would go somewhere else to make the yellow. He got so pissy!! He was outright rude!! He started shouting about how he would just "eat the paint" and assumed I didn't want it!! I left something out!! I had to wait additional time to get the other two gallons made. If they would have told me this in the beginning I would have gone somewhere else. They deserve to "eat The paint" the jerk cursed me out in Spanish. I could not believe what I was experiencing. Right now I'm at Lowe's getting all 5 gallons made. The paint took as long to make as it did to tight this review. Rudest experience of my life!! The guy that caused me out should be fired. Total Jerk!!!

Came in to buy bright neon paint to paint my dogs room (my dog is colorblind by the way) so the…read morebright colors make him see a rittle bit better especially during the night time. This girl named Nikita helped me out, i showed her a color I wanted to paint match and she nailed it perfectly. I was blown away by the color match so I decided to bring her food from Casper's hadog shack near by as a thank you & also went to grab a bubble milk tea at milk tea lab. I think when I am ready to paint my guinea pigs play pen, I'll call her number on the business card she gave me. 11/10 experience!! Going to come back with 2 hadogs and chili pries

This past weekend we painted the exterior of our house! 2 weeks ago we purchased 5 gallons and did…read moreone side of our house. We decided to finish this weekend and there was a promotion so we returned for another 10 gallons. The paint here isn't cheap by any means but boy it's good paint! It covers really well! It is well worth it! Now for the loss of a star. When I went back to get the paint to finish I did what I believe to be the intelligent thing to do and had him look at my account so I could double check I was purchasing the exact same everything. It was the other half of my house, after all, I need it to be the same. He did. But as I was leaving and he was putting paint in the truck, this kid said to me "sometimes you just have to make a decision". WTF! I am guessing this guy has never spent his own money on painting his house. 1500$ in paint and this guy thinks I should 'wing it'? I left it alone at the moment because I had nothing kind to say. My receipt says his name was Angel. We will continue to buy Sherman Williams paint, and I will continue to expect them to check my past purchases. There is another location not far away.

I had the most amazing service from Ernesto at the Professional Paint Center/Benjamin Moore. He…read morecould not have been nicer and given better advice for priming and painting for a DYI. I was painting over a red wall, which I thought would take several coats of primer to cover, but Ernesto tinted the primer the shade I chose and I was able to get coverage in one coat of primer and one coat of paint. I will never shop anywhere else thanks to Ernesto! Great service.

I came here a few years ago and remembered getting lots of help that time which is why I came back…read more Today I walked in the store, stood around for about 10 minutes waiting. I will say they looked busy but there was only one other customer when I walked in and no one even acknowledged me. Then when more customers came in they started serving those men who came in after me, I can only assume that women are invisible. So after saying something and still kept waiting, I left.

Got all of our questions answered with amazing customer service! Got us to skip Home Depot and will…read morebe going back to pick up more supplies for when we paint our house in the spring. It's rare to find amazing guest service like this these days. They were all very patient and thorough and went the extra mile to make sure we had what we needed and all things were addressed. This was at the Pleasant Hill store! Thank you so much to Ernesto, Lex, & Steve! You all were fantastic!

I haven't written a review in years, but the customer service in this store is incredible, and I…read morewanted to share. We spoke with Dave and he was extremely knowledgeable and helpful. He recommended their Everest line of paint, which is zero VOC, since we want to limit VOC exposure in our home with young kids. Dave gave great product recommendations and even shared some helpful painting tips. I can't recommend this store highly enough!

Service excellent. A young lady assisted me in picking paint colors. She did a…read more Knowledge, kind and I was very satisfied and grateful for her assistance. Many thanks. Eileen

Multiple times a day their delivery driver in the Sherwin Williams truck, parks in the handicapped…read moreparking space. I happen to be disabled and I have to park across the parking lot every day when I go to the sandwich place Nextdoor for lunch. This is a complete disregard for disabled people that need the parking space. I cannot believe that this is acceptable to this company. They are aware of this taking place since the parking space is right in front of the glass front door to the paint store...

Thank you to Monica for helping me solve my issue with my whiteboard after it had fallen off my…read morewall multiple times from just double sided tape. She made this solution of using brackets herself and even demonstrated how to do it in the store. I'm not a handy man once so ever, but when I got home it was extremely easy to do.

Just had two items and wanted to add a 26" bike inner tube. The inner tubes were LOCKED ($15 item)…read more I walked up to the cashier at register #1 and ask to have a bike inner tube unlocked. She told me someone would meet me there. I waited 10 minutes and nobody came. While waiting I saw multiple people walk in and get assistance. My purchase was only $50, I'm sure they don't care about lost business BUT it will be a long time before I return to an ACE location ANYWHERE! They have turned into Home Depot, plenty of people working but nobody taking care of business!

I am a project manager for a fairly large painting company. I have to say that Adrian and his crew…read moreare some of the most reliable and helpful paint retail staff I have come across. When I call in an order for pick up next morning I never have to worry if it is going to be ready. If I have questions about product they usually have the answer or will find the answer and let me know by the end of the day. Contractor or home owner if you are looking for great customer service coupled with knowledgeable advice this is the store you want to go to.

From the owner: Your local commercial Sherwin-Williams Paint Store in Concord, CA, serves professional contractors,…read morefacility teams, and business customers supporting fast-paced urban projects. Connect with our commercial team for specialized guidance, coating system recommendations, and support tailored to institutional, industrial, and large-scale work. As a reliable paint store near you, we provide industrial coatings, equipment, color resources, and jobsite solutions designed for demanding environments and long-term performance. A Spanish-speaking representative is available to assist customers.

I love this store. We live right down the street so it's super convenient for all of our house…read moreneeds. The entire staff is super nice and honestly incredibly knowledgeable. I've done so many house projects confidently because of the staff members that work here. I've replaced extremely old cabinets, fixed my irrigation system, learned how to remove a medicine cabinet and repair the hole. I needed specific help with rain gutters, large painting projects. Gardening advice! So many projects and I am always given all the tools I need to complete the project perfectly. Down to the finest details. It's super impressive! And if one staff member can't help me they always direct me to someone who can. The store is always nicely stocked and clean. Prices seem fair. Thank you all so much!

It's not a bad store. They have good inventory and it's fairly easy to find stuff. The folks…read morethere are helpful. The problem is nearly everything is locked to the wall with those really annoying little red blocks on the ends of the pegs. So, you can't actually look at anything, you have to call someone just to do that. This is a huge pet peeve and just irritates customers. I guess the problem is retail theft. This is not the solution. Find some other way. Invest in the store instead of just milking it with $29.99 wrenches. I probably won't shop there anymore because of this.

First time DIYers and we needed a good stain for our deck. He walked us through our options what…read moretype of look we were looking for and why some brands were different. Really glad I didn't go to Home Depot just to buy a stain. The quality shows and we'll be back to stain our fence.

The Covid-19 business hours are 6:30 - 4:30, Mon - Fri. Go get your painting supplies! Ask for…read moreBremer. What a great guy!!

Best lumber yard in Bay Area. I love working with local…read morebusinesses. I've been working with them for 27 years. Andy in doors and windows is awesome and Russ inside sales is a great dude! Always quick and gets us the information needed to make decisions for our home as well as our projects.

The quality of lumber here is noticeably better than at other places. In my opinion it is…read moreabsolutely worth the slightly higher price tag. As was paying the small delivery fee. Which was waived in the end due to the amount of the purchase! We had a fence blow down and are replacing it. We ordered online after signing up to get a 10% discount. It doesn't come off at first. Make sure you get yourself that 10%! Ordering was very easy as was the website. Scheduling was a breeze. I texted back and forth with Angelique, very helpful she was! Delivery was flawless. Highly recommend!