I love it here. I've been coming here for probably like 10 years now and it's my go to whenever I'm…read morein need of an eye exam or new glasses. When I had an issue in the past with my current glasses prescription, they were quick in finding out what was wrong and figuring out a solution. My doctor here is Dr. Penn Tran and he's always helpful and caring. I wouldn't want to go anywhere else for my exams or glasses. They have a wide selection to choose from as well as good brands or budget options. I splurged on myself last time and I'll definitely be keeping these glasses for a while. I always make my appointment months in advance as well, I recommend making an appointment as they can get busy. Staff is always nice and the office always looks in pristine condition. A review was long overdue :)

DO NOT BUY YOUR GLASSES HERE!…read more The staff is great, and the optometrist is amazing. I would come to get my prescription here, but this was the first time I ordered glasses through them. Their manufacturer is one of the worst I've ever seen. Two weeks after the order, the glasses arrived with the wrong prescription which they thankfully caught. They had to reorder lenses, which a month and a half later from the initial order only one set arrived! Glasses are not cheap, and they are necessities. I only have one of my glasses and the other I am still waiting on. The staff was apologetic and upgraded my lenses for me for the hassle, but this is beyond frustrating. Get your prescription here, but buy your glasses somewhere else!

Best annual eye exam I've had in a while, and the employees are super friendly and nice I love this…read moreplace!

I had a great experience at Visionaire. The staff was friendly and welcoming, and the doctor was…read morevery patient and thorough during the exam.

The customer service at this location is excellent. My glasses arrived in a few days and the…read moreprescription was perfect. Highly recommend this store.

I would not recommend this place for glasses the quality of the lenses are cheap, I had my…read moreprescription done twice and both of them didn't come out good. My Sunglasses were made twice the first time they were nice and dark but prescription was off and the second time the lenses were light and didn't even look like Sunglasses. Horrible quality!

I had purchased new glasses recently from my optometrist in Pomona and accidentally damaged them…read morebut thankfully there was a LensCrafters near by my home and Paul fixed my glasses free of charge in less than 10 minutes. I highly recommend LensCrafters. Great customer service!

Highly recommend this location. Staff is friendly and attentive. We received our daughters glasses…read morepromptly.

Quaint location off the beaten path. Had exactly what I needed and filled up on the gas as well…read more Not a fan of the food court outside, it congests the entry and exit, but it eliminates the extra traffic on the inside...so there's that.

WHAT's GOING ON COSTCO?!…read more I love Costco for many reasons... however, no matter how much love I have, I cannot ever really give them a 5-Star. My first and foremost reason, when it comes to their business model of shopping, it is well documented and known by Costco employees that the stores PURPOSEFULLY most items around. Even their very popular ones! That makes it difficult to run in, find an item or two, pay, and run out when you need to. That is a total garbage model and time waster for smaller busier families. Not everybody has the luxury of shopping with Mrs. Daisy and make a visit to Costco a wonderful family outing and be forced to explore shop, and encounter new products while looking common popular items. Secondly, on my last two trips here, the store was either out one or more of my favorite staple Costco items OR no one knows where they are at. The employees frankly come off spooked when asked where an item is. That's how bad it is. In my most recent visit, I was told by an employee that Costco no longer does premade pizzas anymore! Haha! Lame! I'll admit that I really only keep my membership to benefit from their gas prices.

I love this group as it is the only place I could find frameless light weight glasses. I have…read moregotten several pairs as well as several pairs of reading glasses. Today I took my favorite reading glasses in to see if they could repair the nose piece or reproduce the exact prescription. I was greeted by friendly people at the front desk who looked at my glasses and with a smile said we can fix this in a flash. They did and bonus, didn't charge me because I was a returning customer. I was willing to pay whatever and I am so appreciative that my favorite glasses are as good as new.

This establishment must be doing exceptionally well, as they clearly aren't in need of new…read morecustomers. I called to verify my insurance today at 3:48 PM as this business was listed as an in-network provider on my benefits page. Unfortunately, the receptionist was dismissive and unprofessional. Rather than offering to verify my coverage or asking for a Member ID, she repeatedly insisted she had never heard of my carrier and told me I didn't appear in the patient portal. If this is how they treat potential clients, I'll be taking my business to a practice that values basic customer service.

I brought my son for his first check up & Dr explained everything well so friendly & glasses came…read morefast thank you

Been coming here for a couple years now they always take care of me and the wait is always so fast…read moreand convenient

I have been going to this optometry for over 10 years recently the way they treat the patients has…read morereally gone down hill. In the past 2 months I have called 3 times to check for appts and check my eligibility, 3 times I was put on hold for over 10 minutes then was given some excuse about why they couldn't schedule or check . This last time the staff member asked me for all of my information as if she was going to check for benefits and placed me on hold for 10 minutes. After 10 minutes she picked up and asked me all of my information again and then proceeded to tell me I have to call back because she's busy. Why not just tell me that the first time she answered? Also their frames are outdated i feel like they never get new frames in. The fact that they are right around the corner from my house kept me coming here but after this last interaction I will not be coming back here.

Staff communication is terrible. Arrived at the appointment only to be told that my mother could…read morenot be seen because she is a Spanish speaker and the appointment was booked with no interpreter. The staff member who booked the appointment over the phone knew that she was a Spanish speaker and knew that I could translate for her. White receptionist emphasized that it has to be a professional translator according to IEHP. While I appreciate that interpreters are being provided, in no way did they (receptionist) take ownership of their (the businesses) mistake. The receptionist was dismissive and lacked empathy for wasting our time. Don't waste your time going here. I booked the appointment here because I support local businesses, but honestly just go elsewhere where customer service is actually valued and receptionists and staff are trained to be consistent and compassionate in their communication.

I needed a pair of Toms sunglasses repaired. It was missing the screw on one side. It only cost $20…read moreand was done in 10 minutes. I would highly recommend this business.

This is a great location with exceptional service. I started a new driving job today and I broke…read morethe wire (a figure 8 wire apparently) that retains the polycarbonate lens in place on the Oakley frames. This location is by appointment only so I called and spoke with (I believe) Mariano who told me to come on down but he did caution me that most metal frames are repairable while plastic ones are not (my Oakley frames are plastic). My heart kind of sank at this point as my new job that requires daily driving started in a little over three hours. When I arrived and showed him the glasses, I told him about the predicament I was in and he said he would do his best. There was hope for my glasses as the plastic was not damaged or broken, only the wiring was snapped (and largely missing). Mariano did not have the replacement wiring in store but he managed to use wiring from an in-office sample frame to effect the repair. He did not have to do that but he did and it only took 5 minutes and I was on my way and I got to work on time. Thanks man, greatly appreciated.

Very bad experience with this place. They gave me the wrong prescription. I called them as soon as…read moreI got home. Jimmy, I think his name is the person who helped me, told me that I would have to wait three weeks and that I still had the problem and that I would call them. I went back. I left my glasses with them supposedly to fix the paid a lot of money for my glasses They never called me back . Two month past went back. They didn't Fix the problem with my glasses. They made me pay for another doctor check up. Gave a new prescription, they wanted me to pay for other glasses. I don't recommend this place. I'd rather go somewhere else and pay money to another doctor than pay this guys. Not satisfied never going back.

They're very nice & didn't make me feel out of place. I would recommend them if you're looking for…read moreglasses.