I'm typically not a Walmart shopper, but I came here specifically because I heard about the Hello Kitty Valentine collection of plushies, gift sets, and other HK goodies. Since I was there already, I walked through the store and found other HK treasures. I walked away with more than I had planned to purchase, including a pair of HK shoes, lounge pants, and t-shirts. I had never realized that Walmart carried so much HK merchandise! I'll have to come back and see what other good stuff I can find! I like how this Walmart location is a Supercenter, so it carries fresh produce. Not a bad place for grocery shopping... read more

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This is definitely a supercenter. Poway has one of the larger Walmart locations in San Diego and you can usually find what you need here. Inventory can move pretty quickly, especially on the grocery side. They do their best to keep things stocked, but sometimes they can't keep up due to the sheer volume of sales. With that said, they move a lot of people through, but it rarely feels overly crowded. I come here for the same reason many others do. They often have the lowest prices around. The store is kept neat and clean, and the employees are very helpful when approached. Check out can be hit or miss. Sometimes you have to wait in a line and other times you can walk right up. The wait is sometimes caused by closed stations. They are good about always having an employee in the self checkout area to help if needed. read more

I just got back from an extended forty day trip and this morning I tried to place an order for delivery on their website. First I wanted cucumbers --- no cucumbers of any type available. Then I tried American cheese --- out of stock except for American cheese food. Then I tried eggs --- out of stock. Next I tried orange juice --- out of stock. Then I tried butter --- out of stock. These are not unusual items. They are staples. Apparently these items will be available in 3+ days. What's going on? I called headquarters and they told me that people were stocking up for the Christmas season (unlikely on Dec. 5) and then something about snow (I live in sunny San Diego). read more

Did you know that Wal Mart bakery offers this beautiful flower bouquet made out of a dozen cupcake for under $20??? This has gone viral a few times. They offer a variety of items. You can pick butter cream or whipped icing. Chocolate, vanilla or assortment for the cake. Choice of color frosting. You create the order on line then punch in your zip code to see which location for pick up. After you place your order, I would recommend to call and check because one of the previous location canceled our order. Some locations require you to phone in your order. read more

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Walmart Bakery = 10/10 They customized a heart shaped engagement cake for me - vanilla with vanilla buttercream and beautiful lettering. Whole cake was $25 - insane deal and so delicious. read more

Walmart Supercenter - customized heart shaped cake - vanilla with vanilla buttercream - piping on top & bottom edges - Department Stores Near Me - Poway, California

Waiting almost 30 minutes for pick up order that has you mark "I'm on the way". What's the point of doing that if I'll be sitting outside for that long? Get more staff to do pick up orders. read more

This is a nice Walmart, but what is up with the obsessive amount of American flags everywhere? A little weird.... I came for Hotwheels and they were literally EMPTY in almost everything; what the heck? Please restock your Hotwheels more often! I did find one cool wheelchair Hotwheels for my collection. And why no LGBT Pride stuff??? read more

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Walmart Internal Feedback - Spark Driver Experience Date of Experience: 12/01/2025 Department: Online Pickup / Spark Orders Associate Recognized: "Danny" Feedback: I am a Walmart Spark Driver and wanted to recognize an associate named Danny for his outstanding communication and professionalism during a very high-volume day on 12/01/2025. There was an unusually large number of Spark orders, resulting in extended wait times. Despite the pressure, Danny consistently checked in with me, reassured me that my order had not been forgotten, and kept me updated as the team worked through the backlog. His calm and respectful communication helped reduce a great deal of stress during a very challenging time. While waiting, I also observed multiple Spark drivers approaching him--some frustrated or impatient--and he treated each person with patience and professionalism. He immediately radioed in to check their order status just as he did for me. It was clear that he was doing everything he could to keep the process organized and moving. Operational Concern: In recent weeks, there has been a strong increase in Spark order volume, but not enough designated parking spaces to accommodate the number of drivers. This creates congestion and additional pressure for both Spark drivers and associates. I have also noticed that employees in this department seem overwhelmed to the point that multiple people have been calling out, which puts even more strain on the remaining team members. Suggestions for Improvement: To support your associates and improve efficiency, I strongly recommend the following: 1. Expand the number of numbered parking spaces designated for Pickup and Spark orders. 2. Hire additional staff for the Pickup/Spark Orders department to help manage the growing workload and reduce stress on the current team. Both changes would greatly improve workflow, reduce wait times, and support the associates who are working extremely hard under increasing demand. Final Note: Danny provided exceptional service under pressure and deserves recognition for his communication, professionalism, and dedication. read more

This is just a review for the bakery/deli sections - don't pass on these for catering! We ordered slider sandwich trays for a baby shower and they came with so much meat and cheese - we received loads of compliments from our guests. We did order 2 trays of cheese-only sandwiches and received only one (got an extra tray of meat sandwiches instead) but it worked out. I would recommend double-checking your order before you leave. Their bakery has a great selection of custom cupcakes with a variety of different frosting colors and sprinkles so you can something that matches your event. Very reasonably priced! The bakery worker was very friendly when she assisted us with our order. read more

Walmart Supercenter - Cupcakes from Walmart bakery - Department Stores Near Me - Poway, California

Unacceptable Wait for Curbside Pickup - Over 1 Hour and 20 Minutes! I had one of the worst experiences ever at the Poway Walmart Supercenter on Saturday, October 25, 2025. I arrived at 6:10 PM for my online curbside pickup and checked in through the Walmart app right away. What happened next was absolutely unacceptable -- my order didn't arrive until 7:30 PM, after waiting 1 hour and 20 minutes in my car. The entire curbside parking area was completely full, and everyone around me was waiting just as long. Some people couldn't take it anymore -- after waiting endlessly, a few drivers gave up and drove away without ever receiving their orders. One woman was extremely upset and even confronted an employee, but nothing changed -- everyone else just kept waiting helplessly. There seemed to be only about three employees handling the entire pickup area, and they were moving painfully slow. They would roll out a cart with just one or two small orders, drop them off, and then slowly walk back inside with empty carts -- no urgency whatsoever. It made absolutely no sense why they didn't bring multiple orders per trip, especially when 20 or more cars were waiting. When my order finally arrived, the young male employee didn't apologize or acknowledge the huge delay at all -- he just handed over the bags and left. To make it worse, the car next to me (which arrived about 10 minutes after I did) got their order before mine. Clearly, there's no proper system to track who checked in first or manage the queue fairly. If this is what Walmart calls a "convenient" curbside pickup service, it completely defeats the purpose. It would have been faster to go inside, pick up my own items, and check out. At this point, Walmart should either reintroduce in-store pickup counters or temporarily suspend curbside service until they can fix this broken process. After wasting an hour and twenty minutes of my Saturday evening, I honestly feel that Walmart owes every waiting customer a gift card equal to at least the local minimum wage for the lost time. This level of service is beyond disappointing -- it's simply unacceptable. read more

Always BUSY!! Do NOT order via pickup, takes ages to get your order. There's no system in place. Understaffed and overworked in the heat. Inside, you cannot get anything from the cases because it takes awhile for anyone to unlock the cases. They always move stuff around so I can never find anything. read more

Better than any other store. Prices, customer service etc. I wish other stores would be like this. Lot of improvements recently.

Everything! They unload all old and expired as well as dented cans on the customer who orders groceries on line. Then asking us to bring things like expired milk and eggs and dented cans and soggy vegetables back to the store for refund. ( dented can so severe they cannot be opened with a can opener). Obviously I ordered on line so I don't have to go to the store. Also when ordering goods on line like clothing they use as much packing materials as they can. Baby clothing Doesn't need packing materials because it is not breakable. Today I received an on line order of baby clothes, about 10 items that got packed in a box the size of a small refrigerator and paper stuffing for miles. This could have been sent in a large envelope. What the heck is wrong with this place. Check out my photos. Wasteful! read more

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I have a feminine voice and short hair. I was waiting for my partner in the women's restroom. A worker came in and asked what I was doing in the bathroom. I said waiting for a friend. She asked if im a boy. I said no. She asked if im sure. Yes im sure. She asked about four more times and I told her I would be happy to step out of the bathroom if it'd make her feel better. She mumbled something and then radioed another worker to come over to the situation. I stood outside the bathroom and she followed me there and told me to wait. I asked what she needed from me and she checked my ID to verify my sex at birth. My partner came out of the bathroom after that and asked what in the world she's doing and the worker started getting all apologetic. We talked to the manager afterwards and she was horrified and apologized profusely. Anyways, don't use the girls bathroom if you have short hair read more

Do Not Purchase a Bike Here! I guess the adage 'you get what you pay for' and 'buyer beware' are applicable. I came in for the convenience of getting my 6 year old her first bike without the hassle of a massive investment if she didn't get into cycling. I had her pick it out and watched her excitement grow exponentially. We wheeled it to the front, purchased and left without any hassle besides having to struggle to get the bike into the back of my car. When I got home and attempted to fill up the front and bike tires with air, the front had no issue but the back did not. It would be so much easier if you have the option to get the bike in a box and install yourself. After disassembling the bike to get to the inner tube, I discovered two classic holes from a poor installation. After having replaced or patched a number of tubes over the years, I've had this happen where you pinch the tube in between the rim and the tire (snakebite). This bike should not have made it to the floor as it was. I dragged my child back to the store (after the glimmer and hope in her eyes has all but disappeared) and waited patiently in line to explain the situation (watching people return items that have clearly been used) and hopefully be credited for at least one of the new tubes (one for immediate use and a spare) I would have to purchase. After speaking with two individuals, I had to explain the situation to a third and was told that there was nothing they could do unless I brought the bike back so their bike mechanic could replace the tube. To which I should have replied, 'If your bike mechanic can't install it correctly the first time, how can I trust this person to install it correctly if I bring it back." The replacement tube is $5 but the two hours wasted and flippant attitude of the manager who didn't even offer an apology for the hassle was completely unacceptable. I definitely will not be returning to this store. read more

Walmart Supercenter - Holes in the inner tube of the $140 kids bike where the tube is caught in between the tire and the rim upon inflating. - Department Stores Near Me - Poway, California

I see a number of reviews from patrons unhappy with the Poway WalMart, but that has not been my experience. This is a huge super center, with products of all types available, from garden items to sports to household goods to clothing to food. Whenever I am searching for some hard-to-find item, it's my go to place. And since I am there anyhow, I stock up on some foodstuff, and the money I save helps defray my gas costs to get there. I find the staff to be friendly and helpful, and they seem to understand that they have service jobs. Returns are handled smoothly, though there are sometimes lines with difficult customers who slow things down. I have only had one trial with their curbside pickup arrangement. It wasn't instantaneous, but I felt that they were adequately staffed and eager to do their jobs. There might be times which are worse than others for this service, but I think it is still better than waiting for and paying for shipping. read more

This store is a mess...I tried curbside for the first time today, slow as molasses...1 person to do the job is not enough, nor fair to that person. To make matters worse, the phone listed on EVERY sign, forwards you to voicemail! Disappointing. Yet again. read more

Complete BS for pickup. Sat in the sun for 45 minutes while watching all the Spark drivers got their orders. This location does not care about in person Customers read more

This is the most poorly run Walmart I have ever been to. There is no workers and all the lines are full. They never have any registers open and can't accept card payments either. read more

All those start goes for Alba. She is the best worker at Walmart in Poway. She always has a smile on her face and great costumer service. Good Job Alba.. read more

Walmart Supercenter - Department Stores Near Me - Poway, California

It has been years since I have come to this location so this is the first time I have been here since pre-Covid. I scheduled an order pickup so I could swing by and grab some groceries between the airport and home. They had the order ready perfectly on time, were super fast bringing it out, which was great after such a long flight and longer day, and we were on our way in seconds. I like that the order pickup area is big and spacious, definitely no trying to squeeze into tight spaces here just to get some bread. My produce looked great, so I was happy with all the products they picked out. I was a tiny hair annoyed/amused that - Since California charges for bags - you pay for each bag they pack for you, unless you are bringing your own. Normally I have my own, but not my car and I have luggage in my trunk, so I requested their bags. And several of the bags had one item in them. I probably could have used half of the bags that they used and nothing would have been squished or overpacked. Like one bag had 10 cans of heavy canned goods, but one bag would have just a pack of razors, while a third would have a bottle of sunblock. They reeeeeeally could have consolidated and packed it a little better. I'll definitely schedule another order pickup soon though. read more

I don't come to Walmart often, but when I do come to this spot I am always pleased with the options available here. This Walmart is large and has tons of different sections. And all the workers are very nice and able to point you in the right direction, since it is easy to get lost. And you can't say anything about the pricing since the value is always there. Of ally my experiences, I have had nothing but a great time while shopping here! read more

Best store in poway. Easy to walk to. Friendly and clean. Big place. Good grocery delivery service.

They delivered $200+ food and video game to wrong address back in March and keep promising a refund and after9 phone calls they have done nothing but make promises they have yet to keep. Do not shop online here read more

Worst Walmart ever. The people who work here and not helpful, but you have to remind yourself that they are probably paid minimum wage and have no incentive to provide great customer service. I had trouble at the propane tank machine outside and requested help and help never came. Horrible, but it's Walmart, so hey. ‍ read more

The curbside pick up is atrocious!!!! waiting forever and I was told by one of the employees they ignore the phones on purpose! The team leads hold on to them and keep moving them so they don't have to listen to it ring. Also why is it 2025 and people still don't know meat and eggs are a contaminant? They need to be bagged in a separate bag! read more

Creepy coming to pickup in curbside with all the men hanging out in the parking lot. I dont understand why they are allowed to loiter in the parking lot but everytime I come here there are at least 8 men parked in curbside parking some 3 to a car some sitting in the dirt smoking. They arent there for groceries its a hangout but its creepy. These men watch people drive by looking for parking while they play cards and smoke occupying the curbside spaces. read more

On 10/17/25, I needed to purchase several sundries in the enclosed area for razors, nail files, and shampoo. All of the items were locked up on different isles. I interacted with 4 different employees who continued to shuffle me off before I could access all the locked cabinets to get the items I needed. One employee just finished locking a cabinet and told me he could not unlock it then walked away. I understand why things need to be locked up, but Walmart needs to train and adequately staff the area so that customers can get all the items from all the isles from all the locked cabinets at one time. read more

Very surprised at all the negative reviews. Maybe some are legitimate, but we have shopped at the Poway store for years and the very few issues I've encountered have been promptly resolved. Customer service, cashiers, retu rn policies, rx services have always been beyond satisfactory. When you find it necessary to keep within your budget, it's hard to find a better place than Walmart to shop. We are very pleased as well, with Walmart+. For those experiences we all encounter at some point, whether you're elderly, a new Mom, or just not feeling well enough to go shopping it's a very economical solution and they deliver pharmaceutical orders. The ordering process and delivery are especially easy. And...we have not found, so far, any issues with products that we order for delivery to be of poor quality. read more

I usually don't use Walmart as I prefer Target for my home goods. I asked a client about a pair of casual pants he was wearing (where did you get those) that looked nice and comfortable...he said believe it or not I got them at Walmart. So I went here looking and found them...I bought four pair and absolutely love them. So lightweight and comfortable with a great price tag. While inside I was looking at the store and was impressed at this location so I will start using them from time to time and se if they can convert me. I was impressed with the service at the fitting room...the person did a good job of making sure you carried in and out the same number of items and made sure you didn't leave anything behind. I appreciate that so when you do go in it's nice and clean. I hate a messy dressing room. So great job. read more

Walmart Supercenter - These are the comfortable pants. Thumbs up. - Department Stores Near Me - Poway, California

Walmart delivery service is always reliable, order is correct and quickly arrives which I really appreciate! I will definitely continue to use this service. read more

On Octtober 4th 2024 I recieved a delvery of $511.00 worth of groceries that I did not order. I caught the instacart delivery gal before she left and made her take all 59 items off our front porch and put them back in her car. . She was on the phone out in my driveway for quite a while with her managers . She told us not to worry and that we would be fully refunded. Weii we were not. I tried calling the Poway store with the order number to find out if the groceries were in fact returned? The assistant manager ( Jesus) told me i needed to call my bank. I said "what does this have to do with my bank"? "This is between the store,the shopper,and the customer". He accused me of speaking to loudly to him and hung up on me! I found Jesus to be very rude and condescending. We will no longer be doing business with Poway Walmart! read more

I was treated in a disgusting manner by a Walmart Associate. She din't care of whatever I was saying and ignored me and rush me to paid and told me to get moving. I was like trash on her lawn. I want to talk to the Manager about this person it's a horrible one. read more

Walmart Supercenter - Department Stores Near Me - Poway, California

I'm 67 years old, on a fixed income and basically do my shopping on the 2nd of the month. When I arrived home, after shopping at this WalMart, I realized I didn't have all of my items. I called and spoke with Steve and Michelle and explained my situation. Neither one has gotten back to me so I called again on the 3rd. Again, explained my situation and was placed on hold. For 34 minutes! Finally, someone picked up and acted like they couldn't hear me. Hello, Hello? Hang up. I call back again and no one picks up. I have made 9 phone calls in a 24 hour period. If they think I'm going to get tired and let it go, they are dead wrong. I will not accept this treatment from a store where I have always been a loyal shopper. Customer service needs lessons in professionalism, courtesy and compassion. All this for 3 items. Really sad. read more

Honestly if I could give half I Star I would. I just did a spark delivery return that usually doesn't take too long. Picked up the return from the customers house, which consisted of four pants. And then I waited in my spot for the workers to pick up the return and complete it, which usually doesn't take too long, they usually come out within 5-10 minutes. Well, thirty minutes passes and I still haven't had anyone come out to do my return. So I called them to let them know and the guy sounded like he was done with this shit and said that they would bring someone out to pick it up. Another 30 MINUTES passes and STILL no one shows up. Mind you, the return was supposed to be completed an hour ago, and there were people that arrived after I got there that LEFT before I did. So I tried taking it to the back to see if they can do it there, but they said they couldn't and that I had to find another spot to wait. I was really getting pissed off, but I still went to the spot and waited. Another 30 minutes pass and STILL NO ONE SHOWS UP. I was fed up with this so I went inside and tried to see if I could do the return there. They then directed me to another person, which then directed me to the manager I guess? And then he directed me to another lady in the back that did the return, but she was feisty and very rude, saying "I went out there to pick up your return." Um, no you didn't?" I didn't see ANY of the employees there so I could tell that was bullshit. The return FINALLY gets completed but as the final nail to the coffin, she rudely said that you had to stay in the parking spots otherwise they can't do it next time. But honestly there won't be a next time because I just can't see myself coming back here which is a shame because I grew up with this Walmart and had zero issues like this. I've never had such revolting, horrific customer service and that alone is enough to tell you to avoid it like the plague read more

If I could do zero stars I would. Shitty Walmart and the dumb manger is rude asf. She gives full attitude and doesn't want to help anyone. She is fat and short so of course she doesn't want to look around for anyone. She just stood there and I asked her to see if they had something in stock she just looked at me and said I can't do that. This Walmart doesn't even have anything in stock. They don't have anything ever and every helper is hella rude Don't go here! read more

I was the store's Ace Stockman/Cartpusher from June 2021 to June 2023 and every night I'd always get all the shopping carts back inside the store including helping customers with stuff whenever I'm inside or outside the building. Management was supportive as well. The best coach I've worked with at the front end during my time is Amber. She is kind and also funny. I heard she had left the store but hope to see her very soon. read more

For the first time, I placed an online order from Walmart.com. I ordered wide-mouth canning jars and chose to pick them up (with other items) at my local Walmart. Unfortunately, I received regular-mouth jars. The next day I called to report the error and way ahead. I was placed on hold indefinitely. Called again and was told that the only solution is for me to return the incorrect item for a refund. Improve: Walmart process the return, exchange for the correct item and ship to my house. This would have happened if I ordered shipping. Now I'm inconvenienced by having to go to Walmart to return incorrect item they packed. Beware of their shipping policy. It is not good. Amazon would have processed a return. I plan to re-order and receive the correct item delivered to my house within 2-days. Walmart shipping policy fails compared to Amazon! read more

This review's for the home delivery service only. My patience is running thin with this business, and it's starting to feel scammish. Walmart+ subscriber. Home delivery order 1: express home delivery order (3 hours or less. The order was never delivered, even though the app is said it was. The driver wouldn't respond to my chats either. I called the store --- it unfortunately took three imbeciles and two callbacks before I got to someone (shift leader) who had some common sense. She told me the express home delivery orders are handled by third-party drivers and it's not uncommon that this problem occurs. Great. If a business is providing a premium service, yet doesn't address the issue, how is that negligence? I eventually had to call the main customer service line (Philippines call center) to get things sorted it out -- the agent there gave me refund. Home delivery order 2: I ordered 10 items -- they arrived in 5 bags. Five. (One bag had four items). Come the F on! Everything could have fit easily in two bags. It's environmentally wasteful and I got CHARGED for all. This isn't the first time this has happened. I've filed a complaint with the CA Dept of Consumer Affairs, and the EPA. I wonder how many others this grift is happening to also -- could be grounds for Class Action. read more

Store is always stocked well when I shop. Aisles are clean and roomy. There is always a great selection of women athletic apparel is always great. One of the nicer employees is the tall, African-American gentleman who works self checkout at the grocery side of the store. He is always super courteous and kind. Lots of arts and crafts items as well. My issue today is that I am returning 3 items before Christmas and the Customer Service Desk is PACKED! There are only 2 of 4 registers open. The CS Manager is not helping on returns and sort of being pulled everywhere to help with keying in the approvals. See the long line of 8 customers in my pics. read more

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