I love TJ Maxx but have noticed this location is quite a mess. Everything is in the correct department, but the department itself looks like a mess. Also i had to return a blow dryer brush because it literally spun my hair and got so badly tangled, i had to cut my hair to remove the blower brush from my head. I had the receipt, packaging and box and i was returning it. There was a few hairs on it so tangled and stuck, and the blond woman/ supervisor was a complete sour meat resting b face and said "well we can't sell it with the hair on it". Never in a million years would i think they would try to resell it after i had to cut it off my head, and i told them as soon as i approached the cash wrap. God help you if the blond is working the register area. The rest of the cashiers have always been kind. read more

I've always liked shopping at TJ Maxx however this location has gone downhill the past couple of years to be honest. And what I mean, going downhill, I mean the selection of items and it's become a bit u organized to a point where I feel as if it's not even worth it to walk-in TBH. I live nearby so I know for sure how it was last year and a couple of years ago and this is no exaggeration. I don't blame the employees and I'm not really blaming anyone however, leadership should probably do a better job during their team meetings. You do still get a good value on most of the items even with inflation. However, if I had to choose, I would probably shop at the other two local stores nearby that are similar to TJ Maxx since they typically carry better items, more organized etc. The staff usually is pretty helpful here though. just don't come during peak hours. You'll be in line for forever. The best thing about coming to this area, though the parking. I never have any issues. read more

This is a very clean and well organized TJ Maxx. Bright and shiny store and easy to find items. Selection is vast and great quality items. Well priced compared to MSRP on the manufacturer tags. The employees are warm and friendly. read more

Pretty awkward and uncomfortable moment walking around the store and practically being followed by management.. I'd like to think I was being paranoid but..they definitely stayed within a few feet of me during my visit here I came in to browse for a new top but ended up falling in love with a few candles instead I'm not sure if it's a racial issue or what at this location The cashier that rang me up was very friendly And helpful I was happy to get both of my candles for a little Over $20 There weren't many deals today but I know they usually have good deals on items I usually like TJ max but I'm not sure if I'll return to this one read more

TJ Maxx - Candle - Department Stores Near Me - San Diego, California

Nice selection here. Employees are fine. The store is well managed I'm glad I'm close to this one.

Smallest selection of men's clothing I've ever seen in a store. The store is clean and very large so it's pretty pathetic they have only a few selections of men's clothing read more

What can I say, I'm a ho for homegoods. I went in to get a new hair curler after mine broke, and I came out with not 1 but 2 heated hair instruments, not 1 but 2 pairs of shoes, a duffle bag, and a home decor item lmao. It's better just to not go in because you'll want to buy everything!! But at least most everything is at really great prices. read more

TJ Maxx - Department Stores Near Me - San Diego, California

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If i could give 0 stars i would but Larisa S. Its so fucking rude. I asked her to check simething for me on the go- back bins (i have done this before) and she didnt wanted to do it. This has never been a problem but for her somehow it was and they werent even bussy. read more

For some reason I always get my hopes up for this place but I can never find what I want. And when I do, it's wildly expensive. But the things that I don't need are moderate prices and sorta bland. There are sections for babies, shoes, girls, junior, active, dresses, men, boys, intimates, home goods, clearance, bedding, bath, dining and more. I guess it's an okay store. And if you're looking to stage a house or decorate a room based off of a photo you saw on Pinterest then you'll be happy with this place. Generally think you could find some cooler stuff at Ross down the street. At least the bathrooms are well maintained. And the people working the store smiles and says hello. read more

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Bad customer service. I would give them 0 star if I could. At first my family were looking for the luggage, and we had a few laid out to decide on. While we were looking at some other potential suitcases, an employee (a guy) who came and put all of the luggage we were about to get back to the shelf which was so rude and disrespectful. And then when we check out at the cashier the lady works there gave me my change and did not hands me the money. She threw it on the table with a weird face (not a kind and professional face uou make when working with customers). Never going there again. Felt like my family and I were getting mistreated because of our race, and after seeing another similar review on here, it confirms our suspicions read more

TJMAXX Rancho Carmel Dr., San Diego, California store was very fun to shop. I went shopping here on my Birthday with my friend & all the gifts are very low price. I open a new Credit Card & I get 10% off and more saving in the future when I shop again, they have everything from A to Z merchandises. Thank you for being here for us read more

I think the reviews speak for themselves. Every 3-4 months or so, I come here to stock up on things I need for the amazing prices. Obviously it makes sense that someone who doesn't really come in that often doesn't need a credit card. Well, you guessed where this is going. This Indian cashier lady really couldn't take no for an answer (didn't catch her name, but it may or may not be the one everyone's talking about). In the grand scheme of things, it all boils down to management punishing their cashiers for not reaching a Tj Maxx card quota. It's obvious, why else would a cashier beg me more than 3 times? That, I get, and truly empathize being a former sales person. But it's really interesting management didn't train this person to keep their cool after several no's from me lol. Maybe it's a cultural difference, maybe not. The attitude shift was not necessary at all. She went from complimenting my body to fit in small clothes to eye rolls, big sighs, and gave me the 1-word treatment when my debit card was used. Womp womp. Guess I just have to go on a day shes not working. read more

Manager is not customer friendly. Worst customer service ever. If I wasn't Asian she would've been nicer

I've been coming here for years. But after covid, I got in the habit of not trying things on, so naturally I return 95% of items. All of the employees are great except the grumpy woman manager with the curly hair. Their tags are always incorrect or mislabeled on the garments. When i've tried to return, I've had them tell me that it's not the correct tag. It's so embarrassing feeling like you've done something wrong. No thank you, won't be coming back. read more

I had a really bad customer service experience today and I want to share with everybody So when I was buying registered with my Wife and my kids I found a key and picked it up And asked for register, if they know who is key The lady registered told me should be for someone just walk out and I was trying to handle it to the customer but unfortunately there was a Lady jump in and later when I ask, what was her name they said her name is AZAM So she jumped in and the way she was acting and the attitude she showed me like I am trying to steal something in front of my wife and my kids, which I think that's the rudest and very unprofessional action I hope someone from this team can guide this lady and train him some Customer Service And second time when A called to find her name and what was the reason of that attitude she was telling me that's my policy instead of apologizing Shame, shame, shame read more

This TJ Maxx is a mess.. I bought a nice linen dress that was marked down and sold to me as a SINGLE item, I went home and tried it on but it was see through. I went back to exchange it for the blue version of the dress on the same clearance rack, but when I checked the tag it said "2 pc linen $49.99" it was just the dress so I figured the tag was wrong. I went to ask for an exchange and the woman at the counter told me no unless I want the random jacket they pulled out of nowhere. She then proceeded to refund and take my original dress. They were so rude, it's not my fault that your staff tagged the clothing wrong.. beware of the tags! read more

I came in with my 4 month old infant two weeks ago. The cashier said that my daughter "needs to eat more". While I don't think this comment was made with truly malicious intent, I find it very inappropriate to say that about anyone's infant, especially a stranger's, and ESPECIALLY a customer's. Not trying to spread a sob story but my baby and I had issues with feeding for the first 2 months of her life. It was horrible. She's now a perfectly healthy weight for her age, thank god. But this one-off moment felt like a knife in my mom heart lol. No hard feelings, just putting it out there since I feel like the company and other customers should know these are the comments being made towards paying customers and their infants at checkout lol read more

The clothing section from this place is always so slacking. I have always find better pieces and varieties at tj max Mission Valley or Escondido. Wishing that they would update their inventory read more

Everything was good until we went to check out. We got a women named Peetri. She offered us the credit card but when we said no she kept bothering us about it. We were trying to be polite but she would take no for answer and wouldn't drop the subject. She was trying to for me and my friend to sign up even though we had said no multiple times. At one point she brought over a friend who was working another cashier to talk about how weren't signing up for it. Overall was a very uncomfortable experience read more

I had the worst customer service experience of my life with "manager" Michael Lynch at the TJ Maxx in Carmel Mountain Ranch. I bought a pair of boots for $35 on December 12th. I wore them literally TWICE before the soles on both shoes fell apart completely, leaving my toes completely exposed and the soles flapping with every step. I have always had good experiences with TJ Maxx in the past, so my fiancé and I were certain the employees were reasonable and would be as shocked and appalled at the product defect as we were and readily issue us a refund. I am not one to ever rock the boat, but I agreed this was a clear cut case so I stepped out of my comfort zone and agreed it made sense to get a refund on these boots. We were out of town for a handful of days, so we returned to the TJ Maxx as soon as we got back--exactly one week from the day I purchased the boots (Dec 18th). I brought the disintegrating boots in the original TJ Maxx bag with the receipt (clearly showing the date of purchase (Dec 12th) and the store location (Rancho Carmel Dr. Rd.) and the purple size 8 sticker still in tact. The cashier we initially spoke to was appropriately shocked and understanding. She called the manager over to help us, which is where everything turned into a dumpster fire plummeting downhill. I started to tell him that the boots fell apart after just two wears, but before I could even finish my sentence, manager Michael Lynch, abruptly exclaimed "Absolutely NOT. We will not take these back. They've obviously been worn". I told him "yes, that's what I'm saying- I wore them just twice and they completely fell apart." He just said "No, absolutely not." He didn't even look at the receipt. Before we could say anything more, he started spouting one outlandish lie after another (peppered with stern "NO"s): "You didn't buy these at TJ Maxx" (I have the receipt. They're literally still in stock- I can go grab a pair and show you). "You didn't buy them at this location" (the receipt clearly states I did-- even the cashier pointed to the receipt and tried to tell him we obviously had, but she was too scared of him to interject loudly enough for him to hear). "You did not buy these a week ago" (again, just look at the date on the receipt, they're obviously defective) "There's no way we're taking them back. This is more than just defective, these are destroyed. (exactly- that's what I'm saying. That's why I'm here) "Absolutely not! We are not taking these back. This isn't even how we coat our shoes" (are you saying you failed to coat them properly?) etc. My fiancé told him he was going to write a review and he said "That's fine. Write all the reviews you want. I don't give a shit. There is no way I'm hell I'm taking these back. These are beyond damaged". (EXACTLY- I absolutely agree they are unacceptable and useless. I wouldn't be here if they weren't) He didn't once look at the receipt or treat either of us with an iota of humanity or respect. He had made up his mind that we were criminals and he was not going to accommodate us before he even walked up with all his go-to, accusatory, baseless lies ready to throw at us. From the very first moment, his M.O. was to gaslight me and pretend that I had bought the shoes from somewhere else and had worn them for years or thrown them in a blender. He refused to glance at the receipt because that would discredit his lies and wouldn't align with his strategy. It's one thing to say "I'm sorry, unfortunately we are unable to issue a return", but words can't describe how rude and callous he was and the dehumanizing way he spoke to me. I am embarrassed to admit I literally left in tears from the way I was treated. (I'm genuinely concerned he's going to read this and get off at the satisfaction of knowing he made a young lady cry). After reading other reviews, it seems many others have had terrible interactions with this boorish man forbidding anyone from making perfectly reasonable returns. He doesn't belong anywhere near customers and my heart cries for anyone he manages. I can not believe the owners have let his crude attitude toward customers go on for so long. I have always liked TJ Maxx, but I cannot in good conscience shop there knowing they sell defective products they won't back up and allow this man to treat customers like they're lying when trying to make perfectly justified returns. Michael Lynch, you made it very clear you don't give a shit, but I hope one day you realize the effect your behavior has on people and on the company that unwisely still employs you for some reason. read more

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Not sure what the weird reviews are about. Clean store. Depending on the day, you can stumble upon great finds. On my free self love days, I wander around this store for hours. Great times! Only complaint is the cashiers have no sense of urgency when there is a long line. read more

I just had to drop a quick review because this is the cleanest TJ Maxx I have ever been in! It is so clean I was constantly saying "Wow!" to my wife. A clean store made me have such an enjoyable shopping experience that I felt good as I walked through the store. The aisles are wide. Every section was well organized and the list goes on. Great job to the TJ Maxx team for having such a clean store! read more

TJ Maxx - Department Stores Near Me - San Diego, California

I rec'd a runaround at this store. Not happy. I had to return an item which was bought at Home Goods (jewelry box). Home Goods told me no problem return to either TJ Max or Marshalls since they are the same company. The website for Home Goods stated you could do this. I was told by the cashier to go over to Marshalls across the street. I was told they use to do returns a couple of years ago but not anymore. I recommended they update their website. Went to Marshalls and they also refused to do the same thing and told me to go to Home Goods. Also the service was very slow. Oh hum, this is an FYI for anyone trying to return items to any of their parent stores. read more

Nothing out of the ordinary, but it is a nice TJ Maxx. Most employees here are helpful and polite. I've never had any issues with returns or exchanges, maybe they updated their system? It's in a nice area with lots of restaurants and other shops as well so overall it's a good store. read more

They have several women employees here (Preeti to name one) and a lady with curly hair and glasses probably in her 50s who is the "manager" or a "supervisor" who are so unpleasant to check out with and return stuff with. Every time I come here and am standing at check out I pray to god I won't have to deal with either of them. They're so rude. Preeti a woman with longish black hair can be especially nasty if you need to return something -- last time she grabbed my receipts out of my hands and my phone, she's so hostile. She does lacks any customer service skills and is beyond horrible to customers. She and the other lady are very accusatory god forbid you have to return anything to this store they'll make you feel like a common criminal. I miss the managers Sue and I believe the manager Mike was his name were great and hired really great staff that are very few and far in between that are left from when they oversaw the store. The current manager Laurie I believe? Please hire more friendly and charismatic people not these rude and hostile ladies. Shout out to the young guy at the register don't know his name and two other employees Barbara (usually in jewelry) and Lily at the registers they are your best employees. There is one other lady she works in jewelry, (she reminds me of Salma Hayak very pretty) is so sweet!! Store is ok with selection in the evening but it's very depressing and disorganized. Best time to come here is in the morning middle of the week. read more

Derek was so awesome!! Very friendly and helpful and went over and beyond with my 3 daughters. Asking them about school & answering all their questions! Thank you so much for a positive experience in the store. We will definitely be back :) read more

Been here a few times and actually like their selection of clothing for men. My wife loves their selection on items for the home. Parking is easier than the Escondido location and the store itself is larger, which means more space to get down the isles. The associates are super friendly and the place always appears to be organized. I'll be back for sure as my wife is on a rampage in updating the decor in our home... I can't be mad at her though as she isn't breaking the bank here at TJ Maxx. She has become a true Maxxinista. Thanks TJ Maxx for offering great clothes for me and value priced items for my home. See ya in a few days. read more

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Thank you to the young filipino gentlemen who helped find my boyfriend's sunglasses he lost in the store. We will keep ok coming back.

I came here initially to just window shop but that never happens at any TJ Maxx I go to. As I entered, there were a lot of stuff on clearance. I managed to find a Stila cushioned eye liner, socks, my daughter found cheap bath bombs, strawberry macaroons, and last but not least a pair of $10.00 Guess tennis shoes. All these items were on clearance and costs me a total of $30 and some change. Not bad. A little damage but not too much. The aisles were organized and clean. I didn't find much high end makeup here but I still managed to find some good deals on stuff. Not too bad. TJ Maxx is one of my favorite stores as well as Marshall's which are sister stores. Plenty of parking up front. I would come back but early in the morning when they are open. read more

TJ Maxx - Clearance - Department Stores Near Me - San Diego, California

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It is what you would expect from most of the chain. Nothing out of the ordinary. I would try the Marshalls across the street, which seems better in conparison read more

BEST TJ MAXX EVER!!! Clean & Organized Store + Friendly & Helpful Employees = One Very Happy Customer! I'm 1/2 Fashionista & 1/2 Frugalista ~ TJ MAXX is a great store for me! I found a gorgeous cherry red CK Hooded & Rainproof Trench! Red & Black are my favorite colors, and this coat is perfect for me, only TJ MAXX would have a CK Trench for $48!!! Yay!!! I love summer, but bring on fall & winter baby, because I am ready :) read more

TJ Maxx - Gorgeous Cherry Red CK Hooded & Rainproof Trench XS $48!!! - Department Stores Near Me - San Diego, California

If I could, I would give no stars. Worse customer service ever!!!! HORRIBLE ATTITUDE AND NO CARE AT ALL!!!!!!!!!!! I wanted to return something and I didn't have a receipt or sticker on the item. I took sticker off as wanted to use it. The recipet was misplaced . So they said we can't do anything. I said how about looking up my purchase using my tj Max credit card? They said no. All they said was no. Not once did they offer another way or even apologize for not being able to help me. Not once!!!!!!!! Talked to two managers who didn't even introduce themselves or care at all. They should not be managers! They don't know anything at all. I will never never shop at this location again! Customer service is below a 0. Don't shop here!!!!!!!!!!!!!!! read more

The lady at the register was ringing me up and I noticed she tried to sneak a second scan on one of my items. I asked her why she scanned the item twice and she told me that she didn't believe it was the price that was listed and tried to claim I had switched the tags on the item. I told her I found the item with that listed price in the clearance section and there were similar items listed at the same price. I even told her she can look through the cameras and check because it was insulting she would make those accusations. She proceeded to make an excuse that the barcodes didn't match when they both rang up as children's toy and when the manager came, the cashier denied her actions and the manager was no help as she also tried to claim that the tags were switched. No apologies were made. There's no issue paying for the price of the toy but it was the accusations that the tags were switched that was infuriating. read more

They finally come up with a system for looking up receipts although returns are still a bit of a hassle but good on them for trying

Like other reviewers pointed out, this is TJ Maxx is recently open and its extremely clean and organized. I preferred to go to TJ Maxx vs Ross or Marshalls. The stores always feel bright, well kept and not very cluttered. Its is really a one stop shop for all your needs, from clothes to shoes, from shampoo to pillows. TJ always carries designer and brand name fashion. read more

Sooo, I'm late to the party. This was my first time going to this store and I must admit; the prices are unreal. Awesome luggage for practically nothing. A large amount of clothing items and a great selection of cellphone stuff. I'm already hooked and want to go back and shop RIGHT NOW!! A+ read more

Finally we got a fenonemal TJ Maxx in Carmel Mountain! Much more aseptic than the vital, jovial and always crowded branch in Escondido, I still like the way they organize the items, mainly those huge purses by colors (and sometimes even by brand). In purses section you can get great deals from Sac company and also some times I scored several Kiplings (that brand is very trendy and kind of pricey in Europe, it seems not so well known here). About shoes, what to say...I got sexy sandals from Michael Kors for less than $30. Huge collection of scarves in myriad of colors. Perfume side...you can't beat getting brand names for 3 time less than in the duty free of your favorite airport. Of course, the con is that you don't always get the fragrance you are looking for. TJ Maxx is a fantastic store totally recommendable. Her sister Marshalls is another of my favorites. read more

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Here is A Clothing Store that has pretty much everything from toys Shoes Hats Wallets and all sorts of things at a fairly decent price . They even carry Sports Apparel and luggage for your traveling needs . The store is located next to a Best Buy in Carmel Mountain San Diego and this is one of the newer TJ Maxx . Overall this is a one stop shop for all your clothing needs . read more

TJ Maxx - Toys inside TJ Maxx Yeh !! - Department Stores Near Me - San Diego, California

Great TJ Maxx location! Huge, tons of stuff, easy parking out front. You never know what you will find, always stop by when I am in the area! read more

I used to love shopping here since you can usually find some good products at a good price. Lately though, the store has been filled with broken products, messy and unsized clothing racks, and difficult employees. I just got home from shopping and realized the cashier Bozena never gave me my receipt. She had been distracted talking to her coworker (blonde weirdly aggressive woman) about some frame they had behind the counter. Like I get sometimes you need to ask each other work questions, but wait until you're done ringing up customers! As soon as she handed me my bag she immediately turned around and started talking to two of her coworkers about her frame. Clearly it was much more important than giving me my receipt. I called the store to try to get my receipt mailed to me and the lady who answered the phone refused. I had to ask several times to speak to a manger because she kept repeating that no, she couldn't mail the receipt. I finally got the manager Letitia who hardly said a sentence longer than five words and certainly never even apologized for her employee's mistake. She clearly did not want to be on the phone with me. When I was giving her my address she kept pausing and asking me to repeat. It turns out she was on headset and didn't have the common sense to step away from headset while on the phone. She was so difficult. Honestly, I'll be surprised if that receipt ever gets mailed to me. read more