I love Kohl's! Applying for their credit card program was honestly one of the best decisions--I get so many deals all the time. Their clearance section is amazing too; that plus the coupons and deals - sometimes I walk out without even having to pay anything. The store is always so clean and peaceful, which makes it such a nice place to just walk around. I've bought business clothes, casual outfits, and workout clothes from here, and I've never had to return anything. My everyday purse was purchased here and has been spilled on, dropped several times, and my purse is still going strong looking just as new lol. All all my makeup is from the Sephora inside the store, which is so convenient. I've also had really great experiences with customer service. One time I lost my AirPods, and they were so kind and helpful--offering to help find them and even taking my contact information to follow up. Everyone is just so friendly. Overall, such a great shopping experience every time! read more

Asset protection follows you around. Makes you feel unsafe They make it so easy to see them read more

Perfect place to stop if you want to shop or need a pit stop between San Diego and Julian. If we didn't have a plan for the day we could have spent some quality time browsing and purchasing decent clothing for the autumn season. If you like costume jewelry they had somealready marked with a discount. read more

Avoid Amazon Returns on weekends. Long lines, one person working. Some people seem unprepared...

Well let me say wife and I went to Kohl's looking for tennis shoes. We found some Nike Air which were $110 with this we have a 30% off coupon if we use our calls charge card so we did. We go up to the front register the young lady. I'm sure she's very nice and she hears us all the time. Oh sure. In the fine print you cannot use any of your coupons or Kohl's cash with Nike. Well it says that nowhere on here that I can read because the small print is so small. I try to support brick and mortar but this is another reason why they're making it so difficult! So I missed your calls. Not a good day. Your damn coupons should be used as toilet paper! read more

Kohl's - Kohl's coupon not worth the paper is printed on - Department Stores Near Me - POWAY, California

This Kohl's in Poway is in a really convenient spot--right next to an In-N-Out, which made it perfect for grabbing a bite and then walking it off while browsing. The store itself offers the typical Kohl's experience: clean, well-stocked, and organized. Nothing over-the-top, but that's what I appreciate about it. It's reliable, and I'd definitely come back if I'm in the area again. Bonus points for the easy parking and the food/shopping combo! read more

Our only experience here has been dropping off Amazon Return. Very easy and helpful. Odd location for this type of store. Lots of 50% off items in the front of the store. Plenty of free parking. read more

Kohl's is expensive. Better use all your Kohl's Cash and discounts! I went yesterday to use a $15 of Kohl's Cash and a 40% off coupon. Still ended up paying $12 for a pair of swim trunks. read more

Went to buy two beige men's cotton/poly undershirts. They don't have anything except 100% polyester. Found a women's jacket I liked but not my size. Went to customer service and she had to go on her personal phone to find it. I commented the online price was less than the tagged price. She said "no" immediately correcting me that I was not correct. Then she explained to me the store item was an online return marked at $86 and the new online price was $76, and explained to me the new online price was less. When I asked why she'd told me I was wrong, she asked "do you have a problem with me?" I replied I didn't like being told I was wrong when I had made an observation which was true. read more

I wish they would improve their customer service. the workers here seem miserable. they never have anyone! helping you in the fitting room but yet when you go to try on clothes, a bunch of workers run to the fitting room as if we are stealing. We waited outside of the fitting room for someone to help us for almost 10 minutes and since no one was around, we decided to try on the clothes and once we walking out a bunch of people of of nowhere all of a sudden want to assist just be careful going to these stores and be prepared to prove your innocence lol especially if you are African-American read more

Went to Kohl's to get some shorts the other day it's close the store is nice, well stocked, staff is helpful and friendly. All in all not a bad experience for someone that doesn't like to shop. read more

I never used to shop at Kohl's that much but this year I have shopped here so much more. A big reason I come here is because whenever I need to return my Amazon packages, this location has a convenient Amazon return center. Amazon employees at this site are always courteous and friendly. Now onto the Kohl's store itself. They have a myriad of brands to choose from from Vera Wang, Nike, Lauren Conrad, Champion, etc. The store is well stocked with gadgets, shoes, bras, gift items, shirts, blouses from work attire to casual wear. They carry sizes for all shapes and ages. GREAT VARIETY! :) The reason why I gave this store a four star instead of five is the fitting rooms are kind of hard to find and sometimes it's difficult to find staff available to ask questions if I had any. One of the best things about Kohl's is most times, they give you a coupon to use that gives you like $10 off your next store purchase! I hope this never goes away. I love Kohl's and reminds me of a modern day Mervyn's. Hehe... I just aged myself lol! read more

Kohl's - Great bra styles! - Department Stores Near Me - POWAY, California

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Stopped in here to pick up an online order. I was going to an 80's party and found the perfect MTV checkered t-shirt to wear. When I walked in I headed towards the back of the store where you can pick up online orders. The staff at the counter was super quick and efficient with getting my order and sending me on my way. Everything about it was easy and helped me complete my 80's outfit! read more

Laura in the men's department at Kohls is a real professional sales person. Great suggestive selling, great service. Astonished to get some real personal help these days! What a great addition to your team! She helped us find the perfect item and REALLY WAS GREAT!! read more

Awful Store! The return policy is awful. No wonder Kohls is going under. They don't have a clue what there doing here.

Tamera has the best customer service! Very helpful ! Great attitude and always smiling.

Kohl's just has a way of getting you in the store, 1st with all their coupons & Kohls cash, but now they get ya in here w/ their super easy Amazon return process! As an Amazon Addict, yes, I love coming here for returns. All you do is Select Return/Refund on your Order in your Amazon account (I always use my app), then you select Kohl's drop-off (totally paperless!), then you bring your item to Kohl's to return for refund. Bringing in the original packaging (box,bag) is optional but they prefer it b/c it makes their jobs easier. Walk in the main doors, make a left (follow the signs) then make a right, walk straight back. The Amazon return kiosk is next to the greeting cards & past the Kohl's Customer Service/returns. Once you've returned your item(s), you get a 25% off coupon you get 7 days to use. How awesome is that! Usually lines are pretty short & move quickly. Make sure to pull up your QR code in your email/app so they can scan it in right away. Parking is never a problem, and the process couldn't be better! read more

I went to Kohl's to buy some dresses for myself and a toy and shirts for my son. I had a 40% off coupon. We used to get that percentage off of everything, but now they don't give it to you on stuff on sale or clearance and not on toys. Very disappointed as that was always what brought me in since their stuff is overpriced. I'll be shopping elsewhere from now on. read more

I really enjoy this Kohl's location. The employees are always very friendly. My big annoyance..the Women's Plus section is so small and stocked with the most impractical and ugly clothing. I was just in tonight (12-17-21) and all they had was hoodies, long-sleeve matronly tops (flowers ugh!) sweaters and t-shirts with the National Park Foundation logo on them. Note to your Buyers: please stock cute cotton short and mid sleeve tops in solid colors and fabric colors/styles that you can dress up or down. We live in California (Poway) and don't need an abundance of hoodies and long sleeves. Also, the fabric of the t-shirts with the National Park Foundation (NPF) logo is the most comfortable. For Spring and Summer, plan on having a lot of those in stock without the NPF logo. read more

I'll be honest I don't shop here often. The only reason why I come here is because my mom likes shopping here and always has Kohl's cash to burn that she earns with her kohl's card. I usually come along to buy houseware items or socks to help her meet the spending target to get extra kohl's cash. The style of clothing here is really not me and I can't find anything I thing the women's petite section to fit me. The juniors section is a little too youthful for my age group. I did however find a very emerald ring that I got myself for my birthday. I purchased it online which was scary not seeing it person. But it worked out! It was $300 on sale during the holidays for about $80. Sterling silver. Overall, this is well kept store. It's about the same size as all the other kohl's I've been too. Prices are standard for a department store, it reminds me of JcPenny. read more

I love kohl's, they have the best of everything. If you need shorts, pants, capris, long dresses short dresses. I mean they have something for everyone. Love the designers Vera to Lauren Conrad they always have something plus more. I come here all the time. I sometimes need a short summer dress or a longer dress for functions. Today the store was clean and organized the employees were nice and friendly. Keep up the great job guys. I feel bad for these stores everyone says they are pricy but if you get it on sale which they always have sales then it's a great deal. I hate online shopping now nothing fits right when I order it or it smells really bad and I don't like smelling like moth balls. Keep up the great job guys, I'll keep shopping here. read more

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Please do not judge that shop here. But honestly they probably have the best just everyday t-shirts. These specific shirts to are very difficult for me to find because I am petite. I hate when they are super long on me. The specific brand is Apt 9 and Nine west The nice thing is that there return policy is super easy and that if the price drops online there always more than happy to refund you the difference. Where else can you get it T -shirt it for only $6! I also buy a lot of work clothes here and dresses because there super cheap. Honestly they just have a huge variety so you are bound to find something I will definitely be coming back to purchase more cute summer tops. read more

A great place to shop. They have a wide variety of products from home goods to toys to clothing. You definitely can find it here. They even have candy to sell while you wait in line. They also accept Amazon returns. We had a return and the guy taking the returns was fast, efficient, and super kind. The kohls cash and discounts they give keep you engage and constantly have options for discounts. Price vary from low to high depending on what you are buying. They do offer sales and clearance items as well. The service is always amazing as we did leave buying some merchandise using a coupon for 25% off. The store was a little messy but I'm sure they did their best is a big store like that. read more

This Kohls is a hit or a miss. Every now and then you will find a nice deal on items. This kohls also offers an Amazon drop for returns.

Gotta love Kohl's and their great deals. As a Kohl's credit cardholder I get a lot of coupons and also love the occasional $5 rewards coupons. Sometimes I just go in and buy a chocolate bar or a couple greeting cards when I don't need anything. I've had no problems with returns. Most recently, I ordered two pairs of sport shoes that were only available online - in two sizes - returned one and had no problems at all. This location doesn't usually get too crowded. Good news/bad news? Worried that they might not stay in business. Parking is PLENTIFUL. And like others say, LOTS of good deals in the clearance sections. The lady who has helped me 3 or 4 times at the return desk has always been super pleasant. Solid 4 stars. read more

I like this store! It is always clean and organized and the store customer service is great. THIS REVIEW IS NOT FOR THE STORE!!!!! I feel bad because the cashiers are great and apologetic if an error is made. I feel bad because they have to point people in the direction of customer service for answers to questions about their Khol cards. The customer service is horrible. I went into the store with an available credit of $289. At the register they let me know I was eligible for an increase. My limit was increased to $700. I tried to use My $289 it took it and then told me I didn't have any available credit. The associate called customer service. She was told for me to call customer service, so I did. I was told I would see my available credit back in 24hours. That was 2 days ago. I call customer service this morning and they tell me it's going to take 6 days and sorry for the inconvenience. I ask for a supervisor, and I was hung up on. I call back and the customer service rep kept repeating me the scripted line off the screen and couldn't answer any questions he just kept reading the script. I asked for a supervisor again and I was hung up on. I can't wait to pay off my balance and close this account. We both said it was an inconvenience for an error done on their part. Shame on you Khol's this is stressful for families as they get ready to go back to school. They don't need the added stress of their cards not working properly. The ladies in the store were nice and apologized. It's customer service that needs the work. read more

It's been hit or miss for us at this location. It's one of the larger and more organized Kohl's I've ever visited. There's plenty of parking that they share with In n Out and Staples.The store is well lit and has great a/c. We went a few days ago when there wasn't much advertised discounts. But I wanted to buy my grandma a few things regardless of any discount. There were ok deals and we thought the dressing rooms were decent. There was an online discount of 20% that they wouldn't honor at this location. I guess it's understandable. I didn't have the time to take note of each item we wanted to then go online to buy so oh well. The cashier said we could come back within two weeks (?) or so if there was price adjustment or a new promo. We did earn $10 for a future purchase so that was nice. We returned again today as my grams wanted to shop a bit more. We had an online coupon code which they said they would honor. They also did adjust our previous purchase to reflect our current coupon. Plus, there was a 10% no tax promo today so our discount was excellent. I also bought my first beauty product from Kohl's. I think the sales girl's name was Candice and she was so kind. I loved her recommendations and her germ free way to test the glosses. Kudos to this girl for her awesomeness. Check out was easy thru customer service. This was a great visit (thank you Patricia/Yvonne). My grandma was so happy with her gifts. read more

I swear everything is on sale constantly, I don't know how they keep a float by by golly they do! Kohls is on the moderate end of the chaos spectrum, some areas are organized and others are crazy and confusing. I have some brands that are consistent and I really like to wear like Apartment 9 and dare I say it, Lauren Conrad has some cute stuff. This location is decently staffed and the line moves moderate on a good day. It's worth it to save money and get deals on stuff. read more

You can score some serious deals at Kohl's if you know how to coupon with them. They regularly mail out 15-30% off coupons if you have a Kohl's card. This month, we got a $15 off a $50 purchase. Upon checking their webpage, I found a 15% off total purchase that could be combined with the $15 off coupon. I just showed it to the cashier on my phone, an extremely kind gentleman, and we were on our way. Our $60 total came down to thirty something. Always shop here with coupons. Certain brands are restricted though, so bear that in mind (Nike, Levi's, etc). The store was not too busy but there were some long lines that moved quickly. Parking is never an issue. Located in a quiet shopping area with an In-n-out in the same lot. read more

The Kohl's in Speedway had a recent renovation and is very nice and bright. I love this store. My one and only complaint is the abysmal women's plus size section. If you go to Plainfield store.they have a beautiful variety in that section. This is in my neighborhood and do not want to drive to Plainfield. Also it appears the buyer for Kohl's purchases plus size for grandmas. Give us a nice selection of updated fashion please. The staff at this store are always friendly and helpful. Good on you Kohl's that Amazon return is in back of store as I never return there and leave Kohl's empty handed read more

This Kohls was way more organized and clean than the San Marcos store however shopping here is still frustrating... It was still hard to locate someone to help me find an item and they were holding something for me and had trouble finding it too (luckily they did). Like I said in my San Marcos store review, Overall, if you have the time to look for items, if it's on sale and you have a coupon, and you know you are going to keep the item it is worth shopping here. read more

Really really need a bench or chairs outside the fitting rooms. It really sucks having to use another fitting room to sit and wait for teenage girls to try on clothes, or to just stand for hours, especially when you have toddlers, babies or elderly people shopping with you. I know it sounds petty but honestly, I wont come back to shop here when it's just a hassle. I'll go to Macy's or JCPenney where there are benches. Other than that, good deals on kids clothes, great sales. I like the store but I'll stick to online. read more

Can't believe I never shopped at this location before . Love how spacious the parking lot was and how relaxing it is to shop without a large crowd. The customer service is great as well. They also have a amazon return spot inside the store . Which is vary convenient. read more

I really like this Kohl's. They have a lot of stock, their car pickup service is great, and the staff is really friendly. However, I'm upset with management because they are not enforcing the mask mandate. And for customers, put on the dang mask! Staff that work here have to wear it the entire time that they are working. You can't put it on for the less than one hour that you were wandering the store or the five minutes that you are in the store when dropping off an Amazon return. Show some respect! read more

This Kohls was way more organized and clean than the San Marcos store however still frustrating. Returns and Exchanges at this place can be quite frustrating, if you use any sort of discount such as Kohl's cash or a % off and purchase an item which is defective and try to exchange it, only to find out that there are no more in stock it puts you in a "weird" spot. 1) if you just want to return the item you lose out on your Kohl's cash 2) if you want to exchange it, it has to be for the exact same retail price as the item you originally purchased, this seems easy enough until you look at a lot of the items which have a sort of weird retail price. Then if you have to go to another store to pick up an item that is out of stock at one Kohl's, you may find out that the price is different at the other location. I have found it increasingly difficult to find things at any Kohl's that they keep in stock for more than what seems like a few weeks anymore either. read more

Very convenient drive up option. The clearance section is nice. It's a clean, well kept store. Good customer service. Tucked away in Poway and a little bit of a drive for me but worth it in the end since I keep coming back! I like the coupons and Kohl's cash but keep an eye on expiration dates because you can lose out. read more

I had a lot of help today. Ms. Meliani was extremely kind and helpful, she helped me to find the umbrellas, she helped me to find specific blouses that I was looking for, she helped me to use the order kiosk, answered my questions, and was very attentive and patient. I also was helped by Mohammed, Sarah, and Hannah - everyone at the store was very kind, smiling, and were very happy working there. The store was very clean. Great place to shop! Thank you! read more

This was a tough one to rate, but I think an A-OK just about sums it up. Pros: Large, clean store Huge selection of clothing items including a very nice petite section (I always have a hard time finding decent petite clothes) Regular sales and promotions Store is not crowded They mail a $10 gift card every once in a while Cons: Seems a bit pricey for me (department store prices). One shopping trip and only a few items later, I ended up spending over $100. This is such a typical department store experience and why I almost never shop in department stores anymore. Layout is a bit funky -but that may just have been the size of the store. This place is BIG! Location is kind of eh Why are the things on sale never in my size? Grrr.... I will come back, but only because of the 10$ gift card. I would probably never come here otherwise as it is a little out of our way. Carmel Mountain is much closer to our area of Poway. read more

BUYER BEWARE -- you can not make an online purchase using JUST a KOHL's GIFT CARD, you MUST supply a credit card number, to verify your billing address, even though they won't be sending you a bill, nor charging your credit card. DON'T PURCHASE THEIR GIFT CARD as a gift for someone else, unless you know ahead of time the givee is willing to share their credit card number online, even though it's not being used for a purchase. This is actually for Kohl's on-line/Kohl's corporate. What a silly, silly policy you have in place!! Attempted to order (online) some sandals, with my $50 gift card I received at Christmas from a beloved Aunt. Total purchase (including tax and shipping) came to $49.76, and so I entered my gift card barcode number AND the gift card PIN number into Kohls.com, along with my "ship to" address - - but Kohl's policy dictates I MUST enter a CREDIT CARD number, as they NEED a BILLING address, so says their helpful associate at their 855-564-5705 call center. I said "You don't NEED a BILLING address, as you will not be sending me a BILL in the MAIL, because I'm not paying you on deferred credit, as I am paying you immediately today with my gift card, that you already received money for back in DECEMBER 2019. All you need is a shipping address, which is one-in-the-same anyway, so I suppose you now have my billing address, too." Helpful associate continued "But we need to VERIFY your billing address , and the only way to VERIFY your BILLING address is with your credit card." I replied "Let's say I gave this gift card to my my neighbor kid as a thank you for pet sitting. They are too young to own their own credit card, how will they place this order online?" Shockingly, she said "They can't ... not without a credit card to verify their BILLING address". Thinking the call center associate might be confused - - (but beginning to realize she probably is not, as that is the way the website was behaving, by asking for an additional credit card number even though my gift card covered the amount in full) - - I called my local store, 858-668-2860 and that associate confirmed that they need my credit card ... to VERIFY my BILLING address. This is an outrage, Kohl's--you don't NEED my billing address, you already got the billing address of my Aunt, unless she paid you with cash, which she probably did. #KohlsFail read more

Returning Amazon items, now offered by Kohl's to return items without packaging or labels. What a surprising feature and collaboration between kohl's and amazon. I returned two items, but also shopped around kohl's, lots of sales going on, nicely organized and a great staff helping out. Will return again to shop read more