Normally very short-staffed, causing long waits in the line if you're in a rush. Their rewards if you check online are not accurate and if you change your phone number you lose all of your points. The 24-hour pharmacy is convenient because they're 24 hours, but if you are a pain patient stay far far far away. They have their own policies but do not follow doctor's or Insurance orders. They have a hard time communicating and it takes over 24 hours for them to get a straight answer. When filing in a complaint you must first message them only to receive a message back asking you to call a variety of numbers. Giving it a one-star because location is hard to reach. It may be on the corner but it's hard to get in and out of that corner at El Camino Real. read more

I drove to this pharmacy because its the only pharmacy in the County that my insurance company contracts with. Its horrible. They not only point out that you are the one at fault because you should have told the out of state branch you were on vacation (who knew ?), but that your original placed prescription was re-shelved after needing to ask for a partial prescription at the out of state pharmacy. They gal behind the counter could have cared less. It was just have a seat. They can't say your name I guess due to HIPPA laws, but to call out "you" your prescription is ready and we all look at each other.... really - LOL I hate arguing with people and it just doesn't matter anyways. The days of " the customer is always right" are long gone. Customer service was a "1" and I won't be going back. read more

I'm not sure what the deal was with the other reviews, but I just had a wonderful customer experience. I'm in town for the weekend and left my meds at home. She coordinated getting me replacement and a discount since my insurance wouldn't cover out of cycle. Drive they was quick! Would definitely be back. read more

Rudest pharmacist I've ever encountered in my 44 years of life! Understaffed, extremely long line just to drop off prescription. Then because Rx was written by an ER Dr. In another county, the pharmacist questioned me why we didn't fill it in the county where it was prescribed! First of all, it's not your business why! Secondly, I did not think I had to and I chose not to because my son's father died 2 days before and I had to drive 8 hours to pick up my son who was in crisis and didn't want to stay out of town because I didn't have the hotel money to do so and just wanted to get home as soon as possible! But what gave Walgreens pharmacist the right to even ask that! THEN she acts annoyed with us and starts tapping her fingers on the counter while we filled out our address! Walgreens your new pharmacist is a horrible person! She unnecessarily put a local family and long time client under duress during our time of crisis. She needs to be fired. We had the exact opposite treatment at CVS across the street! They were so wonderful and helpful. I will be transferring all of mine, my son's, and my husbands prescriptions to CVS immediately! Bye Walgreens! Good riddance! read more

This pharmacy staff at Walgreens is clearly lacking bigtime. I wasted hours and hours of my time trying to get a certain refrigerated medication that they assured me they had. I even asked them to please double check the refrigerator. I then called the doctors office and arranged to get the Rx moved from prior pharmacy to Walgreens. After spending all day on this project, I finally went to pick it up. Spent an hour in line. Guess what, they don't have it. Nope. "Sorry" they say. Really? All this wasted time, all this wasted effort? Even the pharmacist had assured me they were saving it for me in the fridge. Nothing they said was accurate or true. A complete waste of a frustrating day for nothing. Walgreens used to have a good reputation but obviously they aren't doing well enough now to hire intelligent, careful staff. read more

Worst Pharmacy experience ever for both myself and my wife. Rarely do they have Rx ready after call in's. Or say wait 5 minutes which turns into 30. Never have enough staff in Rx. They don't call customer back on insurance issue or call dr. Oh well. read more

Now that CA State employees have been changed over from CVS to Walgreens for RX's, I suggest the store hire employees to deal with this fiasco. It took me 25 minutes in line to drop off my prescription. Today, three days later, I received an automated call advising a RX was ready for pickup. Now is it for me or my spouse? No name addressed...gezz. So, I call the Atascadero 7/24hr pharmacy for clarification and the recording states between 1:30-2:30pm on Sat & Sun the pharmacy is closed. Employees were too few before the changeover with long lines and no cashiers available. I am not hopeful this will improve. read more

The pharmacy tech REBECCA was very helpful and pleasant if all of your employees were like her your business would double. And the pharmacist was very helpful also it made for a pleasant experience read more

I only come this far to pick up my medication. Sometimes I get pharmacists or techs with attitude on the drive-thru speaker. One time I got a very inexperienced technician and she was asking me these questions aloud. I get the "what is your address?" or "what is your birthday?" But asking me over the loudspeaker "and can you verify what medications you are picking up today?" Well, there are a couple cars behind me. I do not feel like shouting out what I'm taking. It is not anybody's business knowing what my medication history is. It was a very unprofessional question to ask. And when I told her so (politely) she got offended and gave me strange looks until I finally left. Was very uncomfortable at the least. So now I get my medication from the new Rite Aid in San Luis Obispo and have never been happier. It was nice that Walgreen's was 24hrs but....I'll just have to get my medication in a more timely manner. read more

Ew ew ew! This is the first and LAST time I'll EVER stop into this Walgreens. I need a passport photo, so I walk straight to the photo counter and wait a couple minutes while I hear a woman paging over the loud speaker for "assistance in photo".... Another 10 minutes goes by and numerous pages for assistance from what sounds like the same woman... eventually she comes up to try to help me. When I tell her I need a passport photo she apologizes and pages for assistance again... After a total of about 20 minutes, maybe more, I hear a man from behind me say "okay lady what do you need?" -like seriously, verbatim.... So I tell him I need a passport photo. So he attempts to take my picture...like 3 times... he waits a full minute before pushing the button each time and I can't keep my eyes open that long! So my photo looks like I'm high as a kite... but at this point I could not care less. All I want is to get away from this idiot and get the hell out of this place! So, I sit and wait for the photo to print and he says, while showing me the photo. "Okay lady, here it is. You sure?" Jesus CHRIST! Enough with the "lady", I'm not an Irish Setter! Ew ew ew It's the guy with the glasses at the photo counter. I took note of his name, but won't put it on blast here.... HE BLOWS! read more

Worst pharmacy I have ever been to, if I could give them no stars I would, I just tried called to see if my medication was at there store, after waiting on hold over 30 minutes a lady answers just to put me on hold again very rudely with out even letting me speak, after being on hold the lady tells answers I ask her if my proscription was there, she says yes so I ask if she could send it to rite ade because I'm already there she says the pharmacy has to call her, issue is myself and the pharmacy had been trying to call them the last hour with no reply, really think there staff needs to re evaluate there profession If they can't be even handle to be medical professionals in there field, I feel really disrespected by and disappointed in Walgreens customer service, it really says a lot about a company when Walmart is more professional read more

The pharmacy staff here are not very friendly. Especially if you take advantage of the 24 hour pharmacy option... they will eye ball you like you're a drug addict or robber. It's very uncomfortable. There are often seedy looking people waiting around outside at night and lurking in the aisles. I do like the fact that it has a drive thru option. read more

Pharmacy Review: The majority of the pharmacy employees are downright rude. Sometimes the pharmacy is understaffed and other times (most times) there are plenty of employees but they are SO slow. Literally EVERY time I either walk in or use the drive-thru pharmacy, it takes an average of 15 minutes from the time I get there to the time I leave with my prescription. It's frickin' ridiculous. Unfortunately, I feel I have to use them because they're the only 24 hour pharmacy in town. Walgreen's corporate realky needs to do something about this pharmacy. And what's ironic is that the general store employees are always nice and always quick. read more

used to be the best pharmacy, gone way way down hill. hours are much shorter and the device sucks and the people are rude. I was the only person at any window and there where three people inside. still had to wait ten minutes. I'm changing pharmacys today. read more

Incompetent. Took one month to get my sons asthma rescue inhaler refilled...one month!!! My Dr approved it the day they sent the request over and it took the pharmacy literally one month to fill...was miraculously refilled once my Dr physically called them to ask what the hell was going on. This instance was just the final straw...as we were with walgreens for several years and consistently had issues getting prescriptions refilled. Their m.o. is to tell the customer they have not received anything from your Doctor...that's not true. Took me years to realize they are just incompetent...simply incompetent. Rite Aid here we come. read more

This is hands down the worst pharmacy I've ever been to. They NEVER have it together or have prescriptions ready even if you call in advance! ! Worse customer service and they will NOT work with you even if it's their fault. read more

Do not use this pharmacy. The customer service here is the worst I've encountered. Been in customer service for 16 years and it's rare that someone can get me heated in an interaction. Without fail that happens every time I go to this Walgreens. They offer no information to you. Blank stares and assumptions that you know what you're doing, what insurance info you have and why. Condescending anytime they get the slightest hint you might need assistance. We got home from this experience and switched pharmacies. read more

Lindsey in the pharmacy always goes above and beyond!!! Thank you for caring, unlike so many who don't!!!

I just had to update my review to 1 star because I was in here earlier today trying to buy beer with my mom and they wouldn't sell it to us. I've been in here numerous times buying beer since I turned 21 and now they just don't want to sell it to us.. Oh and we heard the lady who denied us the alcohol talking shit about us when we went back in a few minutes later. Very rude staff. They actually never even have beer in stock that often so if you're looking for a good a place that actually carries alcohol maybe try a local grocery store or El Camino Liquor. read more

The WORST pharmacy ever. Trying to get a hold of someone in the pharmacy by phone is taxing in its self. My rx was called at 5:30 and was still NOT READY at 9:30!! A common medication that could not be filled in 4 hours!! One that I needed after surgery. This is not the first time...shows lack of care and apathy for patient care. read more

Horrible service from the photo center. Placed an order online that was supposedly ready for pickup after 5AM today. Got a call at 11am (SIX HOURS after my order should have already been completed), telling me that they couldn't do the canvas prints I had ordered. Placed a new order to have the prints put on wood instead. Just picked them up and what a horrible job they did! It's embarrassing and I cannot gift these to my dad for his birthday. The photos were not aligned evenly on the wooden backgrounds, literally part of the photo is hanging off the bottom of the wood. So pissed I paid $70+ for a project a kindergartener could have done better. STAY AWAY read more

Can you say "over priced"? I don't do any shopping here except for late night ice cream and prescriptions. I'm about ready to switch to CVS though which I despise because I used to work at two CVS locations as a tech and ended up hating my job (llooonnggggg story). My husband has been treated poorly in the pharmacy multiple times when he goes in at night. Not happy with the customer service in the pharmacy. Front of store is fine though. read more

Trust me, find a different pharmacy. Too many issues to list. Your prescriptions will never be ready when they say and your wait time to find this out is minimum 30 minutes. read more

Went to visit the pharmacy, Nicole helped me. They were fast,friendly and very helpful. Will definitely continue to come visit this pharmacy. read more

This is the worst drugsrore ever. I waited 6 hours for my 1 medication. There was no communication what so ever. It finally got to the point where i said i would pay cash. The whole point my insurance was being ran under my name and not my husband whose the primary and his name is on the insurance card. They wanted me to pay 120 dollars for my 1 medication. Then they dont take discount cards at all on my medication. They girl didnt care what so ever or feel bad for trying to charge so much. I will never return and once it was ready i stood at the counter for 20 min before they even said a word to me. Worst customer service ive ever had!!!! read more

Avoid at all costs if you can!! Their pharmacy is the worst!! We have had countless complaints just adding up from not having our medicine done in time to calling nonstop about our medicine and then it still not being ready to rude workers who treat you like crap and like you don't matter! I just went to their drive thru, had to use the call button because no one had bothered to look to see if anyone was there and then took their sweet time to stop their conversation to pick up the phone to say "we'll be right with you" without even looking at me to just go back their conversation and completely ignore me... this place is the worst!!! read more

Pharmacy staff are very fast and friendly. Cashiers and sales floors are always clean. Very great staff. Clean restrooms.

They don't judge me when I come in with no makeup and I sweats to buy stuff. It's not "classy" which I like cause I can just buy my girlie necessities and go without feeling like I just did a walk of shame. read more

Worst pharmacy I've ever visited. They called and told me my prescription was ready in the middle of the day. I drove an hour south from my military post and they told me they didn't have my medication and could not get it until four days later. They failed to tell me on the phone that they could not fill the prescription and wasted 2 hours of my day and gas driving to pick up something that wasn't there. Unbelievable! One star is being generous. read more

I planned a trip with my daughters to Hawaii. The airline website listed the Walgreen's in Atascadero as an approved COVID testing site. We arranged our testing at that location 68 hours prior to the flight, paying $270.00 for three tests. Hawaii requires the test be taken 72 hours before the date of travel. It also requires test results be uploaded to the state website prior to departure. We had not received the testing results upon our arrival at the airport and could not board the plane, as we would not be able to get to our final destination. We have now learned that Walgreens does not provide test results within 72 hours of the flight. The results typically take between 5 to 7 days. If we had known this, we would have made alternate plans for testing. This has cost us a lost vacation and nearly $1,500.00 in cancellation costs. Walgreens should be removed from the list of approved testing locations. read more

Worst pharmacy ever! Understaffed. Under qualified. The wait time on a prescription is HOURS. They don't stock up enough on prescriptions and when you finally get it filled, it takes about 30 minutes to an hour just to get to the register. Terrible! read more

I called here because I forgot my prescription at home in LA. The pharmacy was very friendly and extremely helpful in advising me on getting a refill transferred to another location even though they did not have what I needed in stock. read more

They need more help in the drive through .. And if you have a gluten issue, they do not accommodate you ... Binders in pills and if you ask them if they carry a type of medication , they wont answer you...instead I was told to driving all over the central coast . Not very accommodating to special needs.. I really hope they change.. Its nice to have a pharmacy open late . read more

Let me start by saying pharmacies in general suck. Ever since the big guys drove out all the mom and pop places, we are just a number to the pharmacy. They know they have us by the short hairs, so they take their sweet ass time. Since I started working in Atascadero, I have gone to Walgreen's because it's something we don't have in Paso, and I was curious. Basically the one thing this store has going against it is it's in Atascadero. It's not uncommon to see transients loitering around the parking lot. However, the service has always been good. I got my flu shot here with no problem and no charge because they knew how to coordinate my insurance benefits. They also have a cosmetics counter and an actual dedicated cosmetics clerk. She recommended an awesome skin care serum treatment that I love AND they have Burt's Bees. CVS carries it, but it's never stocked and they never have my color. So, if I've confused you completely with my review, yes I do recommend Walgreen's. Consider them the best of the worst. read more

called to get a prescription refilled and was left on hold for 30 min, which is a long time but I understand that they have been short staffed so I let it go. when I finally got a hold of someone she immediately said "not to be rude or anything but you could've done this with the online app." then proceeded to put me on another hold and told me it wouldn't be same day pickup which is fine. a day goes by and I go to pick it up, when I get there they tell me that they gave my prescription to the wrong person (which is a HIPPA violation). they did this by not verifying my address or DOB and just giving my prescription to someone with a similar name. I was then informed that I would be contacted by the head of Walgreens and given my rx that someone had RETURNED. the package was restapled and the barcode was crossed out when it was given to me. not to mention I haven't gotten contacted by the head of Walgreens about the situation and it's been around 2 weeks....switching pharmacies so this doesn't happen again :( read more

I have had great customer service and nothing but positive experiences with the pharmacy staff, especially the pharmacy manager Adam

Great help on the floor, nice people. Easy parking. Good sales. I go there often, always consistent.

So i went to buy condoms here and they said there the best in stock! While me and the miss's were getting it on it riped causing fluid to reach her!............................ now we have Timothy thanks alot i really appreciate it! read more

The worst pharmacy in town. They literally have 6 people looking for a lost. Drop off window is closed! Just diagnosed with pneumonia and I have to wait in line to drop it off. Wait for them to fill it and then get back in line to pick it up! read more

Not the best pharmacy in town for sure. Customer service is terrible! The pharmacy technicians are always super rude, and they NEVER answer the phone. When we went to pick up meds tonight, the pharmacist acted as if we were a huge inconvenience and made several audible sighs and was very unfriendly towards us. The only reason I am still a customer is that they are the only pharmacy open 24 hours. They frequently are out of stock of certain medications. read more