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    Big 5 Sporting Goods

    3.0 (15 reviews)

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    Ask the Community - Big 5 Sporting Goods

    Review Highlights - Big 5 Sporting Goods

    Everyone in the store was so kind and helpful, I really appreciate them requiring masks and taking safety seriously, for customers and for the staff.

    Mentioned in 2 reviews

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    Big 5 Sporting Goods

    Big 5 Sporting Goods

    3.2(14 reviews)
    18.4 mi
    $$

    I am on crutches, and i went in to Big 5 to look for a new swimsuit. I asked the woman at the…read morecounter if she knew anything about the suit sizes. She came over, took the suit that i had adn was looking at (there were several identical suits on the wall where i was, but she chose to take the one i had in my hands). I took another suit and continued trying to parse out the sizes). She never did bring any new info; i had to just try them on, which is why i went in, so that was okay, but no, not helpful. I guess i was thinking that -working there- she might know. Or have a size chart to guide me. She was going to Google it, but i know how to Google, too - how is that 'help'? She got quite bristly, and i finally said 'maybe i'm just b!tchy today to try and break the icy interaction, and i tried to avoid her - she brought no help and it felt like she -what?- didn't think i could read because i was on crutches?? idk, but it struck me as not only unhelpful, but a condescending to just take things from me that i was looking over myself. The selection was great, and i found a suit that fit. I also picked up fins to play with at the pool, as they were sturdy and just the right size while being reasonably priced. I almost didn't; i'm retired and don't need to hurry. I almost left a few times interacting with her. The dressing room had marvelous handrails in handy places. Everything was clean. I went to another floor representative to ask about the fins, as the woman i was talking to didn't seem familiar at all with sports equipment. She may have been new, but in that case, maybe her owning that learning curve might ease interactions. But there was no owning any of her pushy 'help', to which she was bringing no knowledge or inside information, nor did she ask anyone else if they knew more about suit sizing. I hope she gets more conscientious of her walk-in customers; brick and mortar stores need good help, not just place holders.

    Big 5 Sporting Goods offers a wide variety of merchandise for enjoying the outdoors, accessories…read morefor individual and team sports, as well as a limited selection of active lifestyle apparel. The store has a good selection of athletic and hiking shoes/boots at very good prices. Be sure to check the online weekly sale ad or the paper ad circular for many special discounts on a wide variety of sale products. Upon entering the store, one is greeted and directed to the item area they are looking for. Customers shop on their own, however it's usually easy to find a sales associate if one needs assistance. The employees are generally knowledgeable regarding the wide variety of merchandise they carry. This store is much smaller than their previous Madonna location. This has lowered the variety and quantity of products they offer in-stock. There is ample parking as the store is located in the Marigold Shopping Center, just off Broad St. & Tank Farm Rd.

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    Big 5 Sporting Goods

    Big 5 Sporting Goods

    2.3(16 reviews)
    41.5 mi
    $$

    With a wide selection of sporting goods, big five is the store to come to if you are an in the Town…read morecenter! There is another sporting goods store , which is further and down in Betteravia. I found the item that I was looking for a locked box in the size that I wanted and the weight that I wanted. it is a nice experience when stores carry items regularly. Pricing was reasonable for the item that I was purchasing and finding the item locally help me to get the item in the day that I needed it instead of going online and having to wait for two days. The cashier for was polite and explained to me clearly the return policy from the store in case that I needed it, which I didn't. Overall, I felt comfortable in my visit to ask questions, so I will say 5/5 customer service

    A few months ago my husband and I went into Big 5 looking to purchase a kids trampoline with safety…read morenet for our 2 year old. The one that we wanted wasnt on the shelf so we asked the only employee in the entire store apparently if we could get some help, he informed us that he has 3 other customers before us and he'd be with us when he could. We very patiently and willingly waited because we wanted the item but also because we both work in customer service and know how stressful it is to be undserstaffed. After waiting about 30 mins he came over and said they didnt have any in the store that we need to go to their website and order it OURSELVES and that we have to pay shipping and handling. Wow After going on my phone to their website trying to order it, it told me I wasn't able to order that item online I have to purchase it at a store lol We informed the associate of this and he told us just go up to the register and theyll do it. After waiting in for another 20 mins the cashier said she could order it from their pismo store but it would take 3 weeks very frustrated at this point I just said fine they took our information and said they'd call us. IT HAS NOW BEEN 3 MONTHS AND NO CALL THIS! THIS SHIT RIGHT HERE IS WHY PEOPLE SHOP ON AMAZON AND THESE PLACES GO OUT OF BUSINESS. NOW YOU CAN STOP WONDERING. I went on Amazon and got 1 for half the price delivered to my house in 1 day. Prettt pathetic Big 5 bye

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    Big 5 Sporting Goods - sportgoods - Updated May 2026

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