So after wasting time at 2 big box stores, I did some research and decided to support a small business. After googling and web site shopping I called Carpets of Arizona. Miranda answered and was so friendly and pleasant. I drove in and was happily surprised with how easy it was. I took the samples home and scheduled to have the stairs measured. Their price was BETTER than the big box stores - their guarantee was MUCH BETTER than the big box stores and they were remarkable! Don't shop anywhere else- save yourself time and just come in. Miranda and her staff are truly professional! read more

Excellent Company and Staff! We just completed a three part remodel that included Karndean lay down tile in our kitchen, dining and family room and two bathrooms, new carpet in two bedrooms, and new baseboards throughout. We had a great experience with them once before and they did it again with more complexity. Michael and Adam helped us from beginning to end Their installer was fantastic, very meticulous and prepped all floors properly. The owner Jerry stopped by and showed us how to better utilize our slider curtain The group was patient and informative. A very fine company and office staff too. read more

Jesse did a great job of helping us navigate the adventure purchasing carpet! The guys came out and installed in a timely manner! So nice to have a great carpet under our feet now! read more

We paid quite a bit for mid grade carpet for our entire home. Installation was frustrating because one of the installers kept asking for cash to do specific things and then proceeded to pocket it. The carpet was installed incorrectly on the stairs and a lot of the carpet seams are bulging up and are very noticeable. We have had people from Carpets of Arizona out 3 times now for the issue, and many more phone calls and still no resolution. Incorrect installation is their own fault and something they should be fixing ASAP. The carpet has been in for 6 months now and it's still not fixed!! I will never use them again because of their poor service and lack of communication read more

Adam Daniels is awesome and such a nice guy. Must see before getting any flooring work done. his prices clobbered the competition. Just had vinyl flooring installed at my rental that looks like wood flooring and it turned out awesome. His crew is friendly, fast and accurate. Came back to house a couple days later to add a second layer of caulking since I had flooring placed under the floor trim. Looks amazing can't tell it's not wood. Best part if a tenant wrecks a piece I just replace that 3 foot section. Adam is my go to guy from now on for any flooring work I need done read more

Recently had our house carpeted by carpets of Arizona. Michael came to our house to do the quote for us and was helpful throughout the process. Everyone we dealt with from office staff to installers were professional, friendly and did a great job. read more

Our experience with Carpets of Arizona was stellar! Being new to the area and just moving into our house we had a million things to do. Cheryl and Adam worked with our timeline to complete the large job in record time. Our floors are gorgeous. We received thoughtful and professional consultation in the showroom and at our in-home appointment. We also received transparent pricing. The demo and expert installation all completed on time and to our satisfaction - no mess. Cheryl checked back multiple times to ensure post installation satisfaction and extend the relationship. Very satisfied and would recommend highly. read more

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Superior experience! Josh was exceptionally thoughtful in explaining the options of carpet they offered and helped pick out a great color to match the rest of my home. The custom order came in quick and installation went smoothly/looks fantastic. I would recommend them to anyone. read more

I live in Casa Grande and TRIED to buy carpet tiles here, but our good old carpet store has gone out of business so I tried dealing with others who I REALLY don't think could have cared less. I HAPPENED to find Carpets of Arizona online and called them. I was referred to Corey and it became a match made in heaven. I told Corey what I needed and he took care of EVERYTHING. The carpet tiles arrived in less than two weeks. During this awful time of COVID my husband and I don't go anywhere we don't have to and Corey even delivered the carpet to us on his way home. That's small town business in a big city. I am sharing this wonderful news with my friends. Thank you SOOOO much, Corey read more

If you're looking for a flooring company that actually cares about you, look no further. Carpets of AZ is more concerned about you and your home than making a quick sale. They will do what it takes to get the job done right. Thank you Carpets of Arizona for just doing business right! read more

Juan the installer was very friendly and worked efficiently installing the carpet for the bedroom. Clean good work! Tyler explained everything very well and was also very friendly. They handle scheduling very well and are upfront about everything. I would recommend them for your flooring needs. read more

We had a carpet disaster and needed a fast fix. Tyler at the Chandler location helped us find a replacement and reserve an installation time to meet our needs. Their crew ended up being able to come even a day sooner and replace the carpet in our one "problem" room. Our installer (sorry I forgot his name, maybe Renaldo?) was professional, friendly, fast and did a great job. The room looks so much better and we're not stressed now! read more

We recently had new carpeting installed by Carpets of Arizona, and Shane (owner) and Miranda (sales person) both worked very hard to make sure we were happy with the carpet. They went way above and beyond for us! The first installation didn't look right, because the carpeting showed every single footprint way too clearly for us. Miranda came right out and saw what we were seeing and found out it was a manufacturer's defect. After a second try, a different line of carpeting again was showing footprints (but not as much), and by working with Miranda and Shane, they allowed us to go for a third try to get a carpet that met our intended look. And the installers were kind and hard working, easy to work with, excellent at what they do, and easy to schedule. My bottom line for writing this review is that you don't often find a business owner who is willing to satisfy their customer so completely. Shane was a friendly and courteous professional every step of the way and followed through right to the end to insure our satisfaction. read more

We loved Carpets of Arizona! The process was easy, the guarantee is awesome and the service was great. We will eventually be doing more rooms and will be contacting Carpets of Arizona for all of them based on the great service and beautiful carpet we had installed! read more

Carpets of Arizona and Josh Nagler were the absolute best! We looked for recommendations through Go Gilbert. We are very pleased with the integrity and quality and teamwork from this company. read more

Great communication and customer service. The job was completed very timely and was done with quality and professionalism. Elizabeth was helpful in our selection making process, and the installers did a great job. The price was competitive. We are pleased with the service and product we received. Thank you, Carpets of Arizona. read more

I had a great experience with Carpet of Arizona! Josh N. helped me pick our carpet, came to measure, got it scheduled, and followed up with me to make sure I was satisfied. He was very helpful and answered all of my questions. The installers did a great job, and I am overall very happy with my purchase. read more

We're very happy we went with Carpets of Arizona. After researching the chains like Express Flooring, Empire, Home Depot etc. I found that many reviews talked about high pressure sales pitches and horrible installs. As a general rule, we like to use local businesses whenever possible anyway, so we decidied to have Carpets of Arizona come out and give us a quote. Miranda came to our house and was very nice and didn't give us a hard sales pitch. Long story short, we decided to purchase new flooring. The install was perfect! They went the extra mile to make sure it was done right before they left and gave us a lifetime warranty on the work. read more

We had a great experience working with Carpets of Arizona. We visited their store after a few recommendations from friends and we couldn't be more impressed. Miranda was awesome and helped us find exactly what we were looking for and even let us take a sample home since she knew we were also redoing our tile and wanted to make sure it matched. For the install they were on time, finished earlier than we expected and did a great job. We went with the Shaw pet stain resistant carpet and love how soft it feels on our feet. We will definitely use them in the future if needed. read more

This is the best place to go for your flooring needs. The staff is very friendly, and Jacob and Shane were super helpful. Go check them out! They even do free estimates read more

We are so impressed with the staff, they are extremely knowledgeable and friendly. We loved every minute of our experience in the showroom. We are extremely happy with services and products. We will definitely be going back. read more

Can't recommend enough. I needed carpet on short notice and had a number of specifications. They were out within 24 hours with some amazing products, all made in the USA. Super friendly and helpful. No hard sell. They were able to have the carpet installed within my time window. Installers were also helpful and professional. Carpet is excellent quality and price. So pleased with this company!. read more

This company installed flooring at my church twice. The products used were good quality, the installers did a great looking job, and the customer service was top notch (thanks Elizabeth). I would hire them again and recommend them to my friends. Also, they have a very nice show room you can go to and see the the products in person. read more

Today we had the most luxurious Mohawk carpet installed in our daughter's room. The selections were plentiful and well organized in the showroom. The decision making process went very smoothly. The salespeople were no-pressure and informative. They gave us a steep discount. We basically paid wholesale for top line Mohawk carpet. I noticed they also featured laminates and other non fabric flooring and we will go back to look at those for another room. The installation took less than 2 hours. It was performed efficiently and professionally by Jesús. He cleaned and prepped the floor, installed a deluxe pad and the carpet. Then he vacuumed it and hauled off our old carpet at no charge. The best money we have ever spent on a bedroom! I will use this company again and request Jesús also to install. Geraldine and the other salespeople did an excellent job ordering my carpet, communicating and coordinating the entire process. It was painless. :) Eleanor read more

Demo of the old floor and install of our new luxury vinyl went smooth. We are now enjoying low maintenance, beautiful flooring that will last a long time. read more

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They responded quickly to our request for a quote. They showed up on time, did an excellent job, and their rate was fair. I wouldn't hesitate to recommend them to friends and family! read more

Thank you, Carpets of Arizona! Our 12 foot by 17 foot area rug looks great and fits perfectly in our living room. Your excellent service and knowledgeable staff made the whole experience terrific. We'll be back the next time we need carpet. read more

I just had Carpets of Arizona put down the carpet in my house and I don't usually write reviews but these guys were fantastic to work with. I met a man named Karl who knew a lot about carpets and saved me from making a bad decision and really saved me some money and the carpets look absolutely beautiful. You never know if your getting a good deal with most household things such as contractors, plumbers and I was nervous about getting my carpets redone. I had taken a couple bids and this company was way cheaper than some of the other bids and they couldn't have been nicer when we started. I knew at the end of the day I got a great deal and dealt with quality people, I highly recommend them! read more

Outstanding work and I am thrilled! We just had our new carpets installed today and the whole experience was outstanding. I would recommend them to anyone. The price was very reasonable and the service was wonderful! The showroom was wonderful because they have a play area for children while you are looking at flooring and they allow you to take samples home and follow up with a home visit. The installers were on time, clean, dressed well and were very courteous. I was blown away with excitement that their supervisor personally visited our home just to make sure that things were going well and to see if we had any questions! This company is top notch and we will be using them in the future! read more

I am a General Contractor and in order to provide my clients with the best possible service and product, I need the best subcontractors I can find. Carpets of Arizona is a great company to work with. Good variety of product. Very knowledgeable. Very helpful. Very price competitive. Oh, BTW, much more than just a carpet company. They carry all types of flooring products from carpets to wood to stone etc. etc. My primary contacts are Karl and Shane. Both are veterans. Both go out of their way to help me succeed. read more

Jerry came out and gave me a quote for my pet damaged carpet. It only took 10 minutes and he was able to bring out a father and son team the next day. They finished the job in less than 2 hours! I would definitely recommend COA! Thank you! read more

Needed one room of carpet done that was previously destroyed by my dog... messaged a lot of places. Jerry wrote me back immediately and gave me a FANTASTIC deal. He was so nice in making sure I was taken care of. This morning when I went to pick it up it was just a bit too short for my room but they gave me another option at a great deal as well. Everyone was friendly and helpful in getting me taken care of even though I wasn't making a huge financial purchase! I will definitely be calling them when it's time to upgrade my house. Top notch from beginning to end. read more

Everyone was so great to work with! Josh Nagler, my sales guy was fantastic, he helped with recommendations, helped with picking out colors and he worked hard to get me the best deal. Geraldine, the install scheduler helped me when I needed to reschedule and got me back on the calendar much sooner than I thought would happen! The install team, Lucy, Fidel and Manny were amazing! They helped me pack up a few things I missed, they asked permission to play music (which is always a yes in my house), they kept me informed about what they were doing and everyday they went over everything they'd done before they left and they answered all my questions and explained in depth what they were doing every step of the way. On the last day I mentioned to Fidel how impressed I was with the seams, because I couldn't see them even when I actively looked for them and he said "when you like what you do you work hard to do good a good job and I really love my job." I highly recommend Carpets of Arizona!! read more

Carpets of Arizona was a great team to work with. I was provided enough options to work with at their showroom and my sales person really took the time to make sure I got what I wanted and worked with me on budget. My chosen flooring was available fast and installed with ease and professionalism. As I have said before, if they worked at any other household improvement I would hire them for anything of that nature. A real pleasant experience. Thank you Carpets of Arizona! read more

We had great service form Cheryl at Carpets of AZ. We were in the process of selling our home, it had been on the market for 3 weeks and no bites. We put new carpet in and it sold within a week. I didn't have to pay for anything till after the house was sold and through escrow, and I didn't have to worry about this effecting my credit. This is very convenient when buying a different home. Everyone was wonderful to work with, loved our experience. read more

Carpets of Arizona did a great job! Michael and Adam managed the installation. They were very detailed and professional. The job was completed on time. I was out of town when the installation was done and when I returned, I had a couple questions and they came out within the hour and took care of my concerns. Also, Michael in flooring sales was very helpful and responsible for the measurements. I would highly recommend Carpets of Arizona for all your flooring needs!! read more

After visiting the showroom, Cheryl came to our home with a variety samples so we could see them in our rooms with our light. They were able to install all new carpet throughout our home before the holidays. Thanks for everything! read more

I went to Carpets of Arizona to purchase new carpet and talked to Cheryl. She is such a sweetheart! After measuring my home-she met my timeline(I had a birthday party to host very soon) she ordered the carpet and it was installed the next week! The installers were wonderful also-they even took up some tile in my bedroom so the carpet would lay better-other companies were going to charge extra for this. And they stayed late until the job was finished and perfect! And they left my home so clean afterwards! And Adam-the operations manager came out twice to make sure everything was going great(and he is very nice to talk to and was funny too!) I have recommended Carpets of Arizona to several friends and to my Nextdoor and Facebook apps. As a bonus-this company is family-owned and I feel you get better service than if you go to one of the bigger stores that don"t specialize in carpets and tile. Thanks Carpets of Arizona! read more

Elizabeth Texada of carpets of Arizona spent quality time with us reviewing flooring options and prices. We are ecstatic with the results. Our flooring is beautiful, the follow up and extra care from Elizabeth outstanding.i highly recommend Elizabeth and Carpets of Arizona to all my friends and associates. Annabel and John Hall read more

I wanted new carpeting for my stairs and second story. So I went to the two big box stores where I frequently shop for various household items. At one I was given absolutely horrible service. They took days to come out and then I had to place multiple calls to them to find out the results of their measuring and date they could come to install. The other store had better service but I didn't like the carpet they offered. I discovered Carpets of Arizona while searching online and read their posts of satisfied customers. So I decided to check them out. I called and reached Miranda who explained to me how their company is family owned and run and carries a great selection of high quality carpet. She came out the very next day bringing samples of what I wanted in a carpet. She was efficient, friendly and very helpful. Their quote was even $1000 cheaper than another bid! Within the week my carpet was installed!!! The installation was quick and thorough and very well done. The team moved my furniture and carefully handled all my breakables. The carpet looks beautiful and I am completely satisfied. Thank you, Carpets of Arizona. I highly recommend checking out this company if you are in the market for new carpeting. read more