Great quality work. They were able to compete the job in a day and they ordered the fabric quickly…read moreand installed as soon as it came in. Thank you guys

Phenomenal from start to finish. Great communication by Misty. Easy to deal with. Answered all…read morequestions. Bri the installer for my kitchen backsplash was fantastic. Top notch quality work. Great to work with, gave options and advice on layout. Came out fantastic. I can see why they have 5 star reviews.

Carpet Chris did a fantastic job stretching my wrinkled carpets. From the start, his responsiveness…read morewas excellent--he replied quickly and made booking straightforward. His attention to detail is remarkable. He is incredibly meticulous, taking the time to ensure the tension, seams, and tucks are completely flawless. He settles for nothing less than perfection. His pricing is highly competitive and honest, with no hidden fees. Furthermore, his customer service comes with real integrity: he guarantees his work and will return to fix any issue for absolutely no extra cost if the job isn't completely perfect. I highly recommend him for anyone needing carpet stretching.

I found Chris through Yelp and so glad I did. I had carpet that was torn up from the tack strips in…read moretwo rooms due to water saturating the carpet along the perimeter walls. Chris responded promptly and came out to put the carpet back in place; stretching, trimming, smoothing around corners and in the closet, as well as fixing two areas in which we had to cut the carpet to pull it back after the saturation. It looked great afterwards, as if nothing had happened. Overall, a very easy and pleasant experience and we would definitely call him again if in need.

I can't express how grateful I am for Kris. She replied to my email very quickly and was at my…read morehouse within just a couple hours. Professional, caring and overall a great person. I am going through a complete kitchen remodel. I had all the previous ugly 90's tile removed and was ready for floor installation. It had been a month of no floors in my kitchen just unfinished concrete slab. I had purchased the same floor I have throughout my living space "GripStrip plank style vinyl flooring". You know the budget friendly cheap stuff from Home Depot. I thought hey it be easy. Well after some guy basically ripped me off and didn't complete the job I was beyond distraught. STAY AT HOME MOM with a very active 2.5 yr old and a mobile 7 month old I NEEDED floors ASAP. KRIS came to the rescue. She could clearly see how in need I was for floors and wasn't about to let me install them myself (my last resort). This job was small but challenging and I got installer after installer declining the job because "they don't work with that floor". To say the least I was losing hope and then Kris came eased my nerves and GOT THE JOB DONE. Something I'd been trying to get completed for weeks. Kris worked her magic and found two great installers. They were at my house within a couple days and finished install in just a few hours! If your looking for good quality work, a genuine person, honest, professional and veteran! Go with Kris. I know for fact when I'm ready for some great quality floors (real wood) I will be giving her a call. For now I will enjoy my newly installed kitchen floors and have a breath of relief that I can let my toddler run free around my house again. Thank you Kris! You and your company Floor Coverings International were amazing!

Extremely disappointing experience -- installation warranty dispute between previous and current…read morebusiness owners left us with thousands of dollars in damage. We hired this company to install flooring after a house flood. We expected professional workmanship and expected the company to stand behind its installation warranty. We were also attracted to the fact that this company is veteran-owned, as we are a veteran family with a member of our household who served in the military. Less than two years later, the flooring began coming up, curling and chipping. We reported the problem while we were still within the installation warranty period. An independent inspection subsequently determined that the flooring had been installed incorrectly and documented the installation problems. What happened next has been extremely disappointing. The previous owner, Kris Piotrowski, and current owner, Alan Jones, have disputed back and forth over who is responsible for addressing the warranty issue. While they disagree about responsibility, our family has been left with a damaged floor and thousands of dollars in repair costs. The flooring failure itself is concerning. What is even more concerning is how the warranty problem has been handled. Instead of seeing a customer with a documented installation problem and working toward a resolution, we have experienced finger-pointing and a dispute over which owner should be responsible. Alan's proposed resolution has been for us to pay him more money to fix the floors which we rejected as we've already paid thousands to this business and are seeking to have our warranty honored. Both the previous and current owner have different interpretations of the purchase agreement they signed between themselves when the business changed hands -- a transaction that was completely outside of our control and in which we had no involvement. Yet we, the customer who paid for the flooring and reported the installation problem during the warranty period, are the ones left dealing with the consequences of that dispute. This is not the experience we expected when we hired a professional flooring company. Everyone was lovely and accommodating when they wanted us to sign the contract. Unfortunately, our experience changed dramatically once we needed the company to stand behind the work covered by that contract. A business's integrity is not really tested when everything goes right. It is tested when something goes wrong and the customer needs the company to stand behind its work. We would absolutely not recommend this company.

Mike (owner) and his team were professional and fast during the turn around time from quote to…read moreinstall. The installers were also quick to complete the install in four bedrooms in the same day making this carpet install painless. They did an excellent job of hiding any seams and ensuring a good tight stretch so the carpet doesn't bubble up.

Mike is such a nice person to work with as well as highly responsive. Great customer service and I…read morereally appreciate supporting good companies like this. Nice selection of carpeting and solid installation.

Sept 03, 2019 I was referred out to Carpet & Tile Junction…read moreby a couple of my neighbors, and they mentioned it was a family owned business and they had a great experience. My goal was/is to try and keep as much business as I can to locally owned on big purchases. I went out on Saturday and they were closed. Yelp says they are open until 12 on Sat. Turns out that is wrong and their website says closed Sat & Sun. I submitted a change of hours to Yelp. No biggie, I am determined to try and give business to locals. I call Tuesday at 3pm to be sure they are open until 4 pm. The man says they are and I mention I am on my way over. I arrive at about 3:23 pm. I mention I am looking for the best Nylon 6,6 carpet they offer/carry. He points me to the wall and says everything we have for Nylon is on that lighted display. I go over and look at the carpet. I pull one with colors I like but the density and twist don't seem very high. I go back to the counter and say I like this color but this doesn't seem very high in twist or density. We are looking at about a 72 oz, with 6.50 twist and 3,370 density. He says oh that would be over here. He takes me to Dixie, shows me one. I ask what the density, twist and oz are. He pulls the carpet apart and counts. He says it "looks" like about 7 twist. He says they (manufacturer/mill) don't give them the information for density or oz weight for carpet. Without the twist and density there is no proper and good way to make a purchasing decision on the carpet you are looking at. Guessing by the salesman doesn't count... I ask what it would cost to have it installed. The whole time since I walked in the layout I brought has been sitting on the counter with the measurements and schematics of how each room connects. He still disregards it and proceeds to just give me a price of $8.22 sq ft installed. I mention I have removed all carpet, tack board, and prepped all the rooms and ask would it be any less. He says that would save me about $50 off the job. Maybe they were having a bad day, who knows why there wasn't a little more personalized service. Not 1 question was asked on the project or anything for that matter. Sorry, but the lack of customer service and information was very bad in my opinion. I thought HD and Lowes had semi OK service in the carpet department when you could find one. But this experience makes the big box store experience seem like gold star service.

On a scale of 1 to 10, this store is a solid 12! We purchased about 1500 sq.ft. of vinyl plank…read moreflooring and couldn't be more pleased. Tony is extremely knowledgeable and has a great sense of humor, Ken (one of the owners) is a delight to work with, and their installer (Eddie) is a perfectionist who gets the job done quickly with no mess or fussing around. This whole project was fun and painless, at a competitive price, and we highly recommend Carpet & Tile Junction!

I came about vision flooring from a designer in the area I live, bought a house in STV. needed…read morecarpet so my guy quoted a price for the carpet and -provided me with a quote just for carpet. he would order at his,price and ship to Arizona installer. upon meeting with marcus in arizona we spoke about the install and cost of carpet. He gave me a price for,the carpet which was 20.00 less then my designer quoted me. Hmmmm I decided to let Marcus handle the entire transaction, nd I saved some serious money. Thank you Marcus and vision flooring, they also included an upgrade padding for my housewarming present. This company is great

The in-store experience was fine. Our salesperson was helpful…read more That being said, the delivery and installation was absolutely atrocious. The guys who installed our carpets were rude, rushed and used too much carpet glue. Our house absolutely stinks of new carpets to the point where we have headaches, and the guys were no help as far as how long it'll take to dissipate. We even paid for the "non-toxic" carpet and pads, but apparently the glue+pad they delivered was not the actual EPA-approved product we selected in the store. When we spoke to Shane, a manager at the store, he offered virtually no help and told us to remove our poor review. My review will stand because we didn't get the product we paid for and our house absolutely stinks. Not to mention that the guys were in such a rush, the carpet is pulling up in various areas.

Tim went over and above putting my new flooring in. He had many unplanned obstacles that he could…read morehave ignored but made sure he fixed them correctly. Very professional!

Arrived on time and did a great, fast install. Their price is reasonable and their courtesy is…read moresecond to none. Tim took all the timed I needed to find what I wanted -- I highly recommend Canyon Carpet and Flooring.

We had an amazing experience with this company from start to finish! We hired them to install…read morecarpet in two of our kids' bedrooms, and the entire process was seamless. Vicky was absolutely wonderful to work with. She went above and beyond to make us feel welcome, even giving our kids snacks while we looked through carpet samples. She was incredibly professional, knowledgeable, and somehow knew exactly what we were looking for after just a few minutes of talking with us. She helped us choose the perfect carpet, and we couldn't be happier with the result. The installation was scheduled just one week later, and the installers did an excellent job. The new carpet looks absolutely perfect and has looks great in our home. If you're looking for new carpet, I can't recommend this company enough. Their customer service, professionalism, and quality of work exceeded our expectations. We would absolutely use them again!

We were years overdue for new carpet. Finally decided to venture out and seek out a company to…read morereplace it. Started with J and B which was local and close to my house, and knew they had been in business for a long time. They've actually been in business for 47 years! Well, after meeting with Vicki, I didn't go anywhere else. She is a doll! She made everything so easy for us and the carpet was ordered, delivered, and installed within a couple of weeks. It looks incredible! J & B's prices are extremely fair and they have so many different options to choose from. I'm thankful to have met Vicki and to have worked with such a wonderful small, local business. If you're looking for flooring, make this your first stop. You probably won't go anywhere else.

This business is full of kind, professional & honest people. We had our sunroom laid in vinyl…read moreflooring where we dealt with Diane the co-owner who sold us the flooring, then Wiley who took measurements & the floor covering tech who laid the flooring were all professional & didn't try to rip us off. We had such a good experience that we are now proceeding to get our laundry room done.

We picked out a carpet sample (pretty large) and Wiley let us take it home. We were pretty sure we…read morehad the right color until we got it home. Was so glad Wiley had us take it. The carpet we chose is beautiful. We had our bedroom carpet installed on the 2 of Jan. The bedroom is pretty large so it was going to be two installers. David ended up coming alone. He did such a fantastic job. He had it done in one day and an hour or so the following day. Eventually we will have the other two bedrooms done. We will definitely use them again. I highly recommend them.