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    Vision Flooring

    4.6 (85 reviews)
    Closed 9:00 am - 5:00 pm

    Request quote & availability

    Response time

    10 minutes

    Response rate

    20%

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    Services - Vision Flooring

    Carpet binding

    Carpet installation

    Carpet removal

    4 More Services

    Carpet restoration

    Floor installation

    Tile installation or replacement

    Tile removal

    Vision Flooring Photos

    Recommended Reviews - Vision Flooring

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    Reviews With Photos

    Improper carpet installation at doorway. Carpet should transition under the door, so this was cut a full 1" short.
    Kyle H.

    So I went full Karen here. I feel like COAZ didn't do the job right to begin with. See pictures - carpet is cut to the inside of the doorway. Finally get COAZ out to fix it. They added more carpet and then tacked it down where I wanted it. What would they have done if I didn't keep pieces of the old carpet? Dunno. Then to make the transition at the doorway they used a tack strip across the doorway. According to the Carpet Rugs Institute 105 standards it explicitly states to not use tack straps across the doorway. I argued with them and they said this is how they do it and have done it for years. Sure. But just because that is how you've done it forever doesn't mean it is right. They used to use Abestos too. And we all know how that turned out. They pushed carpet into place and then knocked the tacks down with a hammer so the spikes didn't stick up. Then they stomped on the strip (no boots, just socks) to make sure my family wouldn't get stuck by any nails. I appreciate it but it still irks me that this is not aligned to the rules.

    New carpeting on the staircase. - A staircase with five steps, all covered in dark gray carpet, leads up to a door at the top. The staircase is bordered by white walls on both sides, with a baseboard trim. The bottom of the stairs shows a wooden floor with a grayish tone. The door at the top appears to be a typical interior door with a doormat in front of it.

    Called Vision Flooring to redo the carpeting on my stairs. They sent out a woman to pick the best color for the carpeting. She was so nice and pleasant. Very knowledgeable! They did a fantastic job. Everything looks great and is a good quality.

    Living room - after - Living room with a beige upholstered sofa, two striped armchairs, and a dark wooden side table. The wall behind the sofa displays a gallery of framed photos and artwork, including a wreath and large letter decorations. A grandfather clock is positioned in the corner, and a piano with a plant and framed picture is on the right. The room has a carpeted floor and a window with dark curtains on the left.
    Trevor D.

    Working with Jesse to get our selection or carpet figured out and measuring the entire house was no small feat! We met with him a number of times long before our installation date was even scheduled. He was patient, helpful and never pushy. Really appreciated the coordination from him and Jennifer. Were the rubber meets road (or carpet meets the sub-flooring!) is with the installation. There was an unavoidable personnel issue that delayed the start of our installation by a couple hours but Jennifer was very communicative and apologetic (even though she couldn't control an employee having a seizure). The crew showed up and immediately went to work. Joseph was our installer and was very effective with his crew - he clearly was experienced and was able to direct his team around. They too were responsive and respectful. They carefully moved all our furniture around and were open to my guidance on the more delicate items or even how we wanted the rooms put back together. On the final day of installation (a Friday night), they stayed until almost 9 pm to get the job done. They cleaned up everything in the house, did a final walk through with us and did not leave anything behind. The installation did cause a small issue on the flashing on the stairs but Carpets of Arizona has been more than helpful getting that repaired at no charge. For reference, our home is 4300+ sq ft and we replaced carpet in 10 rooms/spaces, stairs, hallway and all the closets (except master). The installation took 3 days. The carpet quality is top notch and everyone at the company communicates well. We are very happy with the work and would highly recommend them to friends and family!

    a set of stairs in a home
    Zak K.

    I can't recommend this place enough! Jesse made us feel welcome and valued from the very first hello. He went out of his way to present us with options available and things to consider. The installers arrived on time, finished the job on time, and did excellent work. Jesse followed up as promised and ensured everything was to our satisfaction. Carpets of Arizona will be our exclusive go-to place for all our future flooring needs.

    a kitchen and living room
    Bryan M.

    Vision Flooring is a top notch operation! Working with Tyler on flooring for our custom build has been such a pleasant experience. Their service and quality are second to none. These guys are true professionals and I would highly recommend them for your next project.

    Flooring before. No amount of shampooing could clean it. Tile was cracked. Baseboards mismatched. - A small dog with brown and white fur is sitting on a beige carpet in a living room. The room features a wall-mounted TV, a black entertainment console, and a brown sofa. There is a tiled section near the fireplace with a white brick surround. The background includes a small black shelf with decorative items and a wall with framed artwork. The dog is positioned near the edge of the carpet, looking to the side.
    Erin M.

    I'm currently pregnant and nesting has hit me in full force. The two major things I wanted to tackle before our first baby gets here - carpets and new windows. I ordered new windows back in December and was told it would take 12 weeks for them to arrive, so I set out to find a flooring company to work with. Carpets of Arizona was the only company I spoke with who offered to work with the window company schedule (we turned one window into a slider and the window company said to wait on flooring install in that room, just in case they had to cut into the floor. They didn't want to damage the new carpet). Carpets of Arizona was willing to install my flooring in two stages so that I didn't have to wait until windows were fully installed to enjoy my new flooring. I described what I was hoping for, style wise, to Monica over the phone. When she arrived at my house to give me a quote, she brought samples that were EXACTLY what I wanted. It is so overwhelming to look at thousands of samples. I appreciate that she was able to bring 3 I liked so I could quickly and confidently make a decision. Geraldine was patient and so helpful during the scheduling process. When there was a delay and window installation was pushed out further, she quickly rescheduled my flooring installation over the phone. Finally, the contractors they hired for my job (Juan and his team) were always on time, polite, and did beautiful work. I am so, so thrilled with my new floors. The upgrade was worth every penny. I wouldn't hesitate to call Carpets of Arizona again if we need anything in the future!

    No shade variation at all in this section of the floor. Only used two plank styles. The #1's are the exact same plank and the #2's are exact - The image shows a section of wood-look flooring composed of multiple planks in varying shades of brown and gray. The planks are labeled with white numbers 1 and 2, indicating different styles or colors of flooring planks. The layout appears to be a sample or display, highlighting the variation in plank styles and tones for potential flooring options.
    Jeff P.

    We recently hired Carpets of Arizona to install carpeting and wood plank flooring. To provide fair and balanced feedback they did a nice job with the carpet installation but would strongly caution anyone looking to hire them for wood plank flooring installation. We chose a wood plank floor style that has a high shade variation which means the planks vary from light to dark. It was very important to me that the installers took extra care when installing the floor to ensure the planks were space in a way to ensure the various plank tones were mixed across the floor as the flooring manufacturer intended for the right look. Monica, the sales rep assured me that she would put their best installers on the job. On the day of the installation, I mentioned to Jim, the installer, that I'd like to make sure the light, medium and dark tones were mixed across the floor to achieve the intended look of this flooring style. Jim's response was "Yeah, I'm not going to do that! It will take too long and I don't get paid by the hour." He assured me that if he just pulls the planks from the box and installs they will be mixed (this is not recommended by the manufacturer). Needless to say I was shocked by his response but trusted they knew what they were doing. When the floor was finished my worst fears came true. About half of the floor (the portion Jim was working on) is not varied at all. In fact, there are only 2 different plank styles (out of 10) that appear in a large area of my floor. It looks horrible. I brought this to the attention of both Monica (sales) and Geraldine (Ops) without any resolution for a two month period of time. Upon the completion of the final step of adding the transition strip (happened nearly two months after floor was installed) Monica charged my credit card with the balance due without my authorization or approval. I had to call the credit card company to dispute the charge as we had not yet resolved the installation issues. Be wary of offering your credit card as I've read other reviews and this appears to be a recurring problem. After speaking with Miranda (Manager) I did receive a refund of approximately 10% of the total job as their resolution but it does not resolve the fact that I need to look at a floor everyday that is less than desirable. PHOTOS: In the attached photos you will see a photo with numbers (1 and 2). I labeled the wood planks that are identical to each other to show that nearly half of the floor only uses 2 of the approximately 10 different plank styles. The other photo shows the other half of the floor that was installed much better by the second installer (Manuel). Manuel took more care to install the portion he was working on correctly. Manuel also had a higher customer care factor over and above the management and leadership team at Carpets of Arizona. The photos look like they are two different floors. UGH!! I would not hire them again.

    The image shows a bedroom with purple textured walls and a plush mauve carpet covering the floor. In the foreground, there is a gray tufted ottoman with button details. To the left, part of a decorative metal bed frame is visible. An open door at the back reveals a closet with a wooden shelf. The room has white baseboards and electrical outlets on the walls.
    kathy j.

    Elizabeth was great getting me the carpet I wanted and Jesus did great with the install. Love my carpet its so soft

    Carpet that came up in one corner. - The photograph depicts a corner of a room with beige, plush carpet flooring. The walls are painted white with a textured finish, and a white baseboard runs along the bottom edge where the walls meet the carpet. The image captures the intersection of the two walls and the floor, with no additional objects or furniture visible.

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    1 year ago

    Jesus did a great job stretching the carpet and making it look much better. He's definitely a pro it didn't take him long at all.

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    3 years ago

    Great customer service!!!! Don't go elsewhere! Fast, friendly, professional and reasonably priced.

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    Robert O.

    We love hearing about experiences like this - thank you, Ryan!

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    Page 1 of 3

    Ask the Community - Vision Flooring

    Review Highlights - Vision Flooring

    I read reviews online and the salesperson Josh was highly recommended online in a few places.

    Mentioned in 8 reviews

    Read more highlights

    Beck's Floor Installations - Magnolia bend natural Driftwood tile

    Beck's Floor Installations

    (122 reviews)

    We had Becks provide us a quote to demo and re-tile 1200 sq ft of tile and they did a fantastic…read morejob. We got four quotes and Becks came in with the best price and Dave, who took his time to walk our home discuss what we wanted in detail was clearly very experienced. The demo was done quickly and without any major dust or issues as we went with the dustless removal. That team was in and out and very profession. No mess either. The tile crew came in the next day and they were clearly very experienced and cared about doing a great job start to finish. Guy and Mike were fantastic though the entire process constantly chatting with us as they went. We had a few small things that needed to be done and Guy and Mike were all over it. The end result was amazing and could not be happier. Becks has a very fair price , great quality work and no hidden surprise. We will use them again on our bathroom remodel and highly recommend.

    We just had a great experience with Becks Flooring and wanted to share a quick shout-out for the…read morework they did. Misty and her team re-did our walk in shower and bathroom floor. Working with the owner, Misty Beck, was honestly the best part of the process. She's been in the industry a long time and it shows--she has deep knowledge and great long-standing contacts for the different parts of the job. She was incredibly patient with all my questions and gave me some really solid educational advice rather than just trying to push a sale. The crew was also top-notch. Javier handled the demo and cleanup, and I was seriously impressed that he got it all done without damaging any of the baseboards. Herberto is a master with tile; he laid large-format marble across a whole wall with perfectly consistent grout lines. The tile was also laid exactly level- making up for our uneven walls- which even the Shower Glass installers were impressed with. He also tackled a complex diamond pattern on the floor in a really tight space using large porcelain tiles, and the precision was spot on. We honestly, don't know how he did it. On top of the quality, the pricing and quotes were very fair--especially considering the level of craftsmanship you're getting. If you want a team that actually cares about the details and knows what they're doing, Misty and her crew are the ones to call. We'll be in contact for our next project!

    The Floor Store - Flooring

    The Floor Store

    (68 reviews)

    We wanted to have all of our flooring replaced in our 2700 square feet. The Floor Store was the…read morethird business we received a quote from. The pricing was fair, we loved that it's a local family business and they were very good at guiding us through the process of choosing our flooring, which can be an intimidating process. There are loads of choices in their showroom! We were so happy with our results and the customer service that Chris gave us, we recently recommended our real estate clients to use The Floor Store, too, and they're in the process of replacing all their flooring. I highly recommend this business and I will continue to refer our family, friends and real estate clients!

    Working with The Floor Store during our house remodel was the best choice we made! They helped us…read morewith our flooring through out the entire house and our countertops and we couldn't be happier! Let me start with Chris - he is beyond amazing! From start to finish he was incredible to work with and truly wanted to make sure that we were happy with every decision we were making. He was always willing to instantly help with questions or provide new options or ideas. Without his help, I know our house would not have turned out as amazing as it did! He was on top of our project the entire time (which had many moving pieces) and also made sure we met all our deadlines in place - which were very very tight. He truly provided the best customer service and highest quality of work you will find! Thank you Chris for being so wonderful! Theresa did an amazing job with all the scheduling and communication! She always ensured that I was aware of the schedule and any details. I truly appreciated that she made it easy on me throughout every installation we had scheduled! Rodrigo and his team installed our hardwood floors and also did an amazing job. They were so professional, respectful and the quality of their work is unmatched. The floors are truly spectacular and exceeded my expectations! Jaime installed our counter tops - which we chose to do waterfall edges. He matched the veins perfectly, which was a major concern of mine going into the process. His quality of work is also wonderful and he truly cares about all the details. Pedro completed our herringbone tile project and it speaks for itself. It is beautiful. But again - I have to thank Chris for this as he helped with the idea! Overall, you will not regret working with The Floor Store! They are all so professional, respectful, easy to work with and most importantly they care! They want you to love your house projects and ensure the highest quality of work! Thank you again to all of them - we will without a doubt be a returning customer in the future!

    Floor Depot

    Floor Depot

    (21 reviews)

    We have used Travis with Floor Depot for over 12 years now. They have excellent prices, and…read moresuperior customer service! He is our "go-to"'guy for any flooring needs! I highly recommend them!

    In short, I recommend you see Travis first and then shop others after you have spoken to him…read more In detail, after visiting a more than half dozen show rooms, from all ends of the price and quality spectrum, I stopped by the floor depot almost by accident. Upon entering the store I realized that the inventory would not include what I was looking for but Travis politely engaged me and I learned a great deal from him. Importantly, following his recommendations, I found the the right tile for us at another showroom. I got a quote from them and returned to see Travis. He secured that same exact tile at a huge discount from the number I was quoted by the manufacturers actual retail showroom. He saved me thousands. He also helped me secure small amounts of backsplash and mosaic tiles. They were a bit of a hassle and had to be very tiny to no margins for him but he graciously secured them for me after a number of glitches ( not related to him). He is well connected, experienced and responsive and I recommend you see him at the beginning of your search. He will not try to sell you on his own inventory unless there is a great match for you. He will send you on your way better educated and like me, you may return to have him secure what you have found elsewhere. I highly recommend him and his team. Mark

    Flooring America of Chandler - Taking my best shot, winner, winner, chicken dinner!

    Flooring America of Chandler

    (51 reviews)

    Watch out for these scammers. Floor might look nice for a short time. They got me. All my floor is…read morelifting and every time I walk through my house I'm reminded of what a mistake I made. Gave them a chance to make it right through some fake warranty which would end up costing us thousands and an insane inconvenience. Lots of nice talk during the sale which lead to finger pointing after the fact. Choose a a company with integrity. News flash not these guys. I'm not the litigious type so enjoy my money, but know you guys are dirtbags. Walking through my house sounds like you're in an 80s rice crispies commercial. Absolute scum bags.

    We had flooring installed by Flooring America of Chandler (Paradigm Performer Collection) with a…read morestated lifetime warranty. The flooring has since developed widespread buckling, seam separation, and corner lifting throughout the home. An in-person inspection was conducted in November 2025, and an independent flooring professional identified installation and product-related issues. A formal warranty claim was submitted on January 17, 2026, but we have not received a written response or the inspection report used to deny the claim. The current business states they are not responsible due to a change in ownership, however they continue to operate under the same name and location, which has created confusion for us as customers trying to resolve this issue. We are still hoping for a fair resolution under the warranty. -- Scott Taisey

    Vision Flooring - flooring - Updated May 2026

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