They did a great job. Timing was a little later than expected but they were efficient and wrapped…read moreit up quickly.

John could not have been friendlier, more knowledgeable, and more professional. I recommend his…read morecompany without any reservation.

Cade went above and beyond for me to make my rug perfect and it was a difficult job!! I'm very…read morepleased with the level of service and commitment to customer satisfaction!

Tenant moved out, so I saw good reviews on Cade and had them clean the carpet. I was busy flipping…read morethe place so I didn't notice that they did NOT vacuum prior to using their circular cleaning machine. After they left, this bugged me for days, so I emailed them and asked them why they didn't vacuum first; their reply was not satisfying for me as the dirt was deep and tenant had hair after over a year in my place: "The only Time we vacuum beforehand is if there's a lot of visible debris in the carpet." Hi Cade, I gave you another star for calling me and updating your policy to let your customers know that you don't vacuum if you feel it doesn't need it, but it's nice to know that customers will be aware of this in the future.

Thank you Garrett for doing such a great job on our tile. You are the epitome of outstanding…read morequality assurance for your customers. Much appreciated! Lori

We had Service Technician, Paul from Arizona Tile and Stone clean and seal our floor tile earlier…read moretoday. it included cleaning the floor tile in the main shower too. We were very impressed with his attention to detail, efficiency and customer service. The cost was reasonable considering the service needed.

If anyone is in need of getting their tile or upholstery cleaned, I couldn't be happier with the…read moreresults from East Valley Floor Care! Jeff did an amazing job cleaning my tile and grout. I have two dogs that constantly track in mud and dirt, so my floors had definitely seen better days. To make matters worse, when my tile was originally installed, grout had overflowed onto many of the tiles, leaving a dull haze that I thought would never come off. Jeff was able to remove it, and I was honestly shocked at the difference. My floors look brand new! Who would have thought I'd be this excited about clean floors? Jeff was professional, knowledgeable, and took great pride in his work. If you're looking for someone who truly knows tile and grout cleaning, I highly recommend East Valley Floor Care. Thank you for bringing my floors back to life!

I called East Valley Floor to clean the carpets at my rental. The carpet didn't look bad but the…read moresmell of dog urine was sting so I knew it needed a good cleaning. Jeff came out Saturday and I left to let him do his job. Jeff called me a few minutes later and informed me that the carpet was soaked in urine in so many places that cleaning would make it worse. I appreciate his honestly and will use him in the future. I felt bad that he came early on a Saturday and ended up not cleaning or billing me.

Doug not only did the best job cleaning white tile with white grout, he was so easy to communicate…read morewith, very responsive, and had a great price. I will use him every time going forward.

We had an excellent experience with Doug. He did a great job on a really tough job with stains and…read morenearly black grout, and went above and beyond, helping with other tasks. I highly recommend A Spotless House and will have him on speed dial whenever we need him.

Highly recommended for all of your tile and grout needs!…read more The owner Josh came by our house to evaluate and give us an estimate for our granite counters and shower. It definitely needed some help from all the hard water damage over the past 2 years. He was very punctual and even specially ordered this paste to fill a gap by our shower wall. Adrian and both his assistants did an amazing job refining the granite and re-grouting. When the job was completed, it looked so clean, shiny and smooth! Adrian is extremely thorough and even told me where to get the best cleaner to maintain these surfaces long-term. They really went above and beyond what I had expected. We will definitely use them again for all our future tile and grout needs!

We have a one and half year old house with a lot of tile. Needed the grout seal and tile cleaned…read more The grout had never been sealed due to it being a new build and warranty saying don't seal for the first year. The Grout was Driving the wife nuts I called and texted pics to Josh at Desert Tile and Grout Care. Best call I ever made. Josh came out put an estimate together which after calling other companies was very fair. After talking to my wife and I to schedule a day, we found out not surprisingly they were book out a few weeks . Josh found out the wife had family flying in to visit with us for a few weeks. Josh went over his schedule and somehow found a Friday they could do it prior to the family visiting. The workers came out laid down a few grout color Samples. My wife picked the one she wanted and they went to work. The job got done in one day And came out perfect Thanks to all of you! Ken and Julie Carson Laveen AZ (Happy Wife Happy Life)

We had our ugly soaking tub and cube shower converted to a large two head shower. Kris was the…read moreconsummate professional, he came in and repaired the things he needed to and tiled the enclosure. An unbelievably excellent job! An unfailingly kind and hard working guy. You will get quality work out of custom edge and Kris!

Kris at Custom Edge is always our first call for tile and flooring! We had Kris do our flooring in…read moreour old house and when we moved to our new house in Queen Creek he was our first call. He was able to make our vision come to life, wanting vertical stacked texture subway tile. Would recommend!

We purchased our floor independent of Floor One at Floor & Decor (F&D) on Highland Ave. in Phoenix…read more I will review that excellent experience in a separate review. Our project involved the replacement of the wall to wall carpet in two bedrooms in our condo. We installed luxury vinyl laminate planks (Nucore Techtanium) over a very high quality sound deafening underlayment (Sentinel Protect Plus) on top of our concrete subfloor. The Floor One salesperson, Nick Nocero, came to our home to measure and provide his professional opinion of the two luxury vinyl laminate flooring products we were deciding between. We found Nick to be patient, informative and very attentive to our needs by the installation team. Floor One offers a pickup & delivery service which we chose for the additional cost. Enrique, the gentleman who does the pickup and delivery, an employee of Floor One is wonderful. Our installation was to begin on Monday. Unfortunately, the Valley was having a major monsoon. F&D shrink wrapped the pallet of our flooring in plastic and Enrique delivered it in a closed box truck. However, given the inclimate weather, Enrique coordinated with our installer Cesar, to deliver once the rain stopped, late morning. Enrique and his son are polite and professional and extremely accommodating. We were expecting an installer and his team (at least one helper) but Cesar did the entire project himself. There are not enough positive words to describe Cesar. Cesar has been working with Floor One and its owner for over 11 years. He is focused, friendly, professional, accommodating, and honest. It was important for our primary bedroom to be completed in one day so we could sleep in it each night. Cesar moved all the primary bedroom furniture, removed the carpet and padding, the carpet tack strips and our baseboard molding. Cesar's honesty and integrity were highlighted when he informed us that no concrete leveling of our floor or grinding was needed, despite "Floor Prep" at an additional $500 included in our original quote. Cesar laid the underlayment, flooring and replaced our baseboards in one day. He returned our large furniture so we could sleep in the room each of the nights during the project. The great news continued when Cesar confirmed that the second bedroom subfloor had also been previously leveled. We were happily surprised but knew that when we did the carpeting 8 years ago that the installation company was also thorough and spent the time to do proper preparation. We're waiting to receive the updated final "change order" (invoice) with the $500 credit. We also anticipate additional $credit as Cesar also honestly shared he laid less square footage than the original estimate. We got to keep a box of flooring, a good amount of underlayment and still return 4 full boxes of flooring for a full refund from F&D. Thanks to the fabulous coordination by the office staff including Carly, Isabella, Ben/Ops Mgr., any hiccups of the project were overcome including the challenges of the weather, having Cesar dedicated to our project from its beginning to completion, Enrique's flexibility with the initial delivery and then unexpected pickup of the extra materials. Our floor is complete. We enthusiastically recommend Cesar and Floor One. Another rarity of Floor One is the high level of satisfaction the Owner, Victor Romero wants for his customers. We had the pleasure of chatting with him upon the completion of the project to discuss our insight about the project. Considering new flooring? We highly recommend hiring Floor One and requesting Cesar to do the installation. --------

After having a disappointing experience with another contractor--whom we ultimately had to fire--we…read moreturned to Floor One to complete our project. They removed a load-bearing wall, installed a structural beam, enclosed a doorway, and replaced the flooring throughout our entire home. Abel Alvarez and his crew were phenomenal. They took great care during demolition and cleanup, and their attention to detail with the beam installation and drywall repair was outstanding. Since our previous contractor had already purchased the flooring, Caesar and Jesus handled the installation. They did an excellent job, and the finished floors look fantastic. We also asked our Project Manager, Jason Rodriguez, if we could receive the baseboards before installation so we could paint them, and he happily accommodated our request. The project was estimated to take four weeks, and the team actually finished one day ahead of schedule. What impressed me most was their communication. Throughout the project, we always knew what work was scheduled, when the crew would be onsite, and if there were any changes. That level of professionalism made the entire experience stress-free. I couldn't be happier with the final result. Thank you to the entire Floor One team for turning a difficult situation into a wonderful experience. I highly recommend them to anyone looking for quality workmanship, professionalism, and excellent customer service!