I wish our experience with Zona Floors had gone smoother from the beginning. We dealt with cracked tiles, delays, communication issues, and at times felt frustrated having to live in a home that was torn apart for repairs after we had already fully moved in and set up all of our furniture following the initial installation. It was a stressful process for our family. However, I do want to give credit where it's due. In the end, they came back, resolved the issues, repaired all of the cracked tiles, and made sure we were taken care of. While the experience started off difficult, I appreciate that they followed through and worked to make things right for us in the end. read more

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Zona Floors just replaced the flooring in my whole house. Tom and Dally first came out to measure and bring samples. Both were great and answered all of my questions. They even allowed me to keep the sample for about a week so I could make sure that was the color that I really liked. Pablo, Jose and the rest of the install crew were awesome as well. They were careful when moving my furniture, and did a great job with the demo and install of the flooring and install of the new baseboards. Communication was excellent from start to finish with both sales and install. I would definitely recommend Zona Floors to anyone looking at a flooring remodel. I love my new floors. read more

Zona Floors renovated a shower in my home. The final product was generally an improvement on what was there before, but there were several issues that stood out. The initial process was odd because I was told that the design of the shower would be done by the company but then, when the work began, I was told that they do not do any design work for clients. The tiling work was concerning because there are large gaps where the tile meets the ceiling. And the wrap up of the project was concerning because there was very noticeable drywall damage left on the ceiling after tiling that the company refused to address. Their own recommended independent glass door installer and the drywall repair person I had to hire were both shocked that they refused to do the repair. I was also surprised that nobody came to inspect the final product at the completion of installation. read more

Zona Floors and Remodels exceeded my expectations with honesty, timeliness, cleanliness, and great recommendations for flooring and paint colors and textures. I wouldn't use anyone else--and I wish I could give them 10 stars. Punctual and Reliable** On time for every appointment. Seriously who does that....they do! Honest, Clear Communication** Upfront guidance without pressure. Impeccable Clean-Up** Space was spotless after each visit. Smart Recommendations** Practical, durable, and budget-conscious. Quality Craftsmanship** Detail-focused and polished results. Highly, highly recommended for any future project. read more

I had a bad experience with Zona Floors. In May 2024, this company installed compressed cardboard as premium laminate flooring. The only care instruction was to avoid using steam. When I use a damp cloth or mop, the coloring rubs off. That made wearing white socks a laundry-day nightmare. I tried to contact the manufacturer. The manufacturer suggested that I file a claim. When I contacted Zona Floors about a claim, they never returned my calls. read more

Tom, Abraham and their crew did an excellent job! Tom came for the initial estimate, was very friendly, respectful and very knowledgeable. Choosing them from that point was a no-brainer. Everyone was very responsive from start to completion. They wanted to start earlier than we could and once they did there was no stopping them! They had the demo and the new floors for the entire home done in 3 days. The crew that did the work was very respectful and professional. We couldn't be happier with the result! I would highly recommend this family business for any flooring needs. Thanks Tom and team! A few pictures before and after. read more

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WOW, is the first word that comes to mind when working with Zona Floors! They did such an outstanding job on our daughter's condo! Not only that, Abraham, the owner, cares so deeply that you are happy and that it comes out the best, he goes the extra mile to ensure that happens. There was a last minute change and a delay in delivery of the flooring, he worked around it, made the change happen, always showed up on time and was so responsive to all texts. Abraham's brother Daniel and daughter Yanely also work there and they are cut from the same cloth and incredible to work with. It was the best experience! It is not easy to find good, honest, responsive, truly caring contractors, which is why I wanted to write this review! Thank you Abraham, Daniel, Daniel (another worker) and Yanely, for the awesome work you did! read more

The team at Zona Floors did an outstanding job redoing my shower. I would highly recommend and have given out their information to a few friends. Thank you again! read more

Zona Floors - Remodeled shower - Flooring Near Me - Tempe, Arizona

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Update: After my review, the owner Tom reached out and met with me in person. He listened carefully, acknowledged the problems, and worked with me to resolve the situation to my satisfaction. He also explained that they are using this as a company‑wide teaching moment so the same mistakes do not happen on future jobs. Because of how the issues were ultimately handled, I'm updating this review to 4 stars. I hired this company through Angi for a marble backsplash installation and was very disappointed with the workmanship and oversight. The tile installer used oversized drywall screws to mount my outlets instead of proper #6‑32 machine screws, stripping the threads in multiple electrical boxes and even cracking some of them (see photos). They also grouted the joint between the countertop and backsplash instead of using the color‑matched silicone caulk I provided, contrary to industry guidelines for movement joints. I repeatedly had to point out these issues and even show NEC references on my phone before they acknowledged the problems. I would have preferred to let this go, but the combination of unsafe electrical practices and resistance to basic standards is troubling. Future customers should be aware and consider using a contractor who follows electrical code and tile best practices. read more

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Expert workmanship, clean worksite, fair price, good communications. Would hire again.

Zona floorings entire team is top notch. Abraham and Tom are great people who went above and beyond every step of the way. They did our full flooring, demo, and bathroom remodel. We can't wait to use them again and recommend them to everyone we know. read more

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Zona floors did an outstanding work for my bathroom remodel.i would highly recommend them for their value, quality and work ethics. They are very reasonable and provide quality work. Very punctual and work as promised. Thank you Tom and Abraham for your quality service and helping with everything that was needed for the remodel. Your suggestions were of tremendous help. read more

Pros: - Fair pricing (Zona had the lowest quote from the 3 companies I talked to) - Installation crew (Antonio and Bernardo) did a good job installing the tile and quickly remediated minor defects identified - Positive experience communicating with Abraham, the installation manager Cons: - My sales rep Jacob promised us an unrealistic completion date, which caused us to have to push out other contractors' start dates that were coming after them. He was completely unresponsive to my texts and calls when I was trying to determine what a realistic completion date would be. Summary: The sales team double-booked their installation crew, ghosted me, and put Abraham and the crew in a tough spot. However, the job was ultimately completed and we are pleased with the end result. I commend Abraham for being responsive and I appreciate the hard work the crew put in to try to finish the work as quickly as they could. read more

Recently had the entire downstairs re-floored. Can't believe how beautiful they are! The installation team was incredible. They took off the baseboards with care, removed the old floor and installed the new one in one day! They are one hard working team, who did an awesome job! read more

I highly highly recommend Zona Floors. I completed a first project with them about 2 years ago. I had recently some minor plumbing issues and called them back again. Abraham was immediately on the job. After 2 years he made my minor inconveniences a major priority..... I thought too long had gone by and they would not honor their workmanship after so long, but I was wrong. I will use Zona flooring on all future projects large or small. Lastly, I had a beautiful floor put down with seamless workmanship. Give them a shot at your business and they won't let you down. By the way, the value was there as well..... read more

I had a great experience with Zona Flooring from start to finish. Pablo and Adonay were the installers, and they did an excellent job with the demo, installation, and full cleanup. They were professional, respectful, and clearly took pride in their work. Communication throughout the process was clear and consistent, and Abraham, the project manager, made sure everything ran smoothly. I am very happy with the results and would absolutely recommend Zona Flooring to anyone looking for quality work and reliable service. Raul Martinez read more

A very positive experience from day one!! Immediate response from management when I had questions. Project finished in a timely manner and what was agreed to. Very fair pricing ! I had kitchen tile flooring and backsplash installed. Rey my installer, was very professional and did a fantastic job. So pleased with the outcome, much better than I expected! Zona Flooring will be my "GO TO" for any future projects! read more

I'd have given Zona 5 stars for the incredible flooring job, and then 10 stars after tonight's disaster. Tom was quick to respond, reasonably priced, and his crew was extremely professional and fast. The floors are stunning. 2 days after they finished, my bathroom floods. I call in a panic just asking for advice, letting them know that a valve broke off. Abraham and Yineli drove over an hour to get here at 9PM to help out with the floors. Or so I thought, they also brought plumbing tools and valves in hand. Abraham changed out 3 corroded valves for me and made sure the water was under control until the plumber could come tomorrow without asking for anything. I wasn't planning on getting a shower today after a hard day's work, and an exhausting and emotional night of thinking my new floors were ruined. Instead, I just took a hot shower and I feel confident that even if there is a small moisture issue, that I have the right team behind me to make sure these floors last. I literally cannot thank you enough, or recommend you enough! read more

Zona Floors - Flooring Near Me - Tempe, Arizona

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Great follow up and customer support! The hardwood wood floors and shower look great. Thanks

Absolutely amazing service and work. Did a beautiful job installing laminate flooring for our new home. Punctual, efficient, professional and completely reasonable with respect to price. When a sudden plumbing issue caused a flood in our new home, Abraham and Yineli were kind enough to come immediately and help and check out the flooring. They even fixed the plumbing issue and refused to take compensation! They are truly a rare find and you could say we're floored by how incredible their service is. Thank you, Abraham and Yineli! read more

I couldn't be happier with my new flooring from Zona Floors. From start to finish, the entire process was seamless. The team was professional, punctual, and incredibly skilled. They paid close attention to detail, ensuring everything was installed perfectly. The transformation is stunning and my home looks brand new again. Zona Floors removed all the old tile and carpet. They even helped me move all my furniture around so they can work around my furniture. The quality of the materials and craftsmanship exceeded my expectations. I highly recommend their services to anyone looking for top-notch flooring installation!" read more

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ZONA FLOORS were RE-DOING my neighbor's flooring that some in-experienced Handyman did! Not only did they do an amazing job, but they had to go in and level the whole place before they could lay the flooring! At the end of the day everything is super neat, no garbage anywhere and they completed the 1100 entire sq. ft. condo in only ONE DAY! Because, I too, have issues with my own flooring lifting and it has only been about 1 year ago that it was installed! It is starting to lift everywhere in almost every room! My contractor is not answering his phone calls! Of course.... So, I asked Abraham if could he look at it! Not only did Abraham look at it, but he had one of his guys fixed one of the main areas of lifting TODAY, but showed me exactly how bad the flooring was put in! If it not aligned properly, it will lift! It really is an art of putting flooring in properly! I swear it was like" Divine intervention" because these guys are the Pros and they are licensed! Do it right the "1st TIME!" ZONA FLOORS Abraham Arellano 480-489-1662 read more

Abraham/Zona floors were amazing! They were quick in solving my flooring issue. They were prompt, courteous and so very professional. They had to tear up old flooring and re-lay new flooring. They were meticulous in ensuring the sub-floor was perfect before laying the new floor. It was a pleasure to work with them. I wouldn't use anyone else! read more

Tom and his crew from Zona Floors did an outstanding job on our LVP and baseboard install for most of our home. They didn't just deliver a product but an experience. Tom and his son came over to give us an estimate and had it over to me the next day. As well as being the most competitive on pricing. It is a very stressful experience to have a complete flooring makeover in your home, but Tom and his crew made it as stress free as possible. Pablo and his install crew moved all the furniture, put it back nicely and appropriately. They were very professional, prompt, and achieved the very quick turn around that I originally was skeptical about. As well as knocking it out of the park on the installation. Top tier job. Abraham the field supervisor was always accessible and on top of it as well. I greatly appreciate Zona Floors for doing what they said they would do, on time, and delivering a fantastic finished product. Not many companies can do that anymore. We will be contacting them to have them knock out some other projects soon. Highly recommend, you will not be disappointed. 5/5 stars! read more

Zona Floors just completed replacing the floors throughout our kitchen and living room, and like so many other reviews here we were completely satisfied. Our travertine needed replacing, and we went with the LVP option to provide more contrast. Daniel was a huge help with color options and recommendations. We dreaded demoing the tile, but the Zona guys covered our kitchen and living room up and were done in a couple days. Cleaning up the entire time. Jose and the boys took over with installation, leveling the bare concrete before installing the LVP and new baseboards. It looks fantastic! Pricing was competitive but the installation was superior. Well done Zona team!! read more

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We recently had Zona floors replace our downstairs flooring with LVL tile. The reviews of their past work prompted us to obtain a quote and we were very impressed with Jacob and his team. They were well below a quote from other flooring companies. I have been in commercial construction my whole life and my wife and I were impressed with the promptness and professionalism. read more

Tom, Abraham, and the crew were a pleasure to work with!! They made sure I was updated on the whole process from tile demo to the final touches. Definitely recommend for anyone looking for quality work! read more

We found Zona floors after our restoration company's subcontracted tile team had failed to show up and listen repeatedly. We are SO GRATEFUL we parted ways with them and came to ZONA FLOORS. Tom was quick to get out and get us a quote. Abraham and the team showed up an hour early, to start the job and they didn't stop until it was finished. They were fast, efficient and friendly, but most importantly they had quality work. We are, a huge step closer to being back home and being displaced for almost 3 months this was our biggest hurdle and because of them we got over that hurdle! They will do our carpet next and will recommend to all who need flooring. read more

Zona Floors - Flooring Near Me - Tempe, Arizona

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I did my due diligence of 3 quotes and decided on Zona Floors. Main reason being that I felt really comfortable with Daniel's discussion with me about what I hoped for and how he could best meet that. Really responsive and thorough on what to expect. Zona Floors did exactly what they said. The installers, Pablo and his team, did FLAWLESS work. There is not a single issue. Arrived at the same time everyday, very communicative and I often wondered how they had so much energy to work on my floors 10+ hours each day! I am so glad that I didn't piece meal together my job and went with Zona floors. They took care of every part of the process. Thr process included components that other companies said I needed to have done separately. Thank you to Daniel and Pablo and his team for removing the tile and putting in my pretty new floors. read more

Just a Note to other shoppers... We went with Express Flooring 1st... No Dept. Knew what the other Dept. Was doing... It was hard to get a hold of people... I read their reviews and Cancelled the order!! Then we went with Empire Flooring.... Everything was Great Until... We agreed on a price.... Salesman took all of our money for the project... Up Front!! Then came back a day later and said it would be another $850.. So of Cousre I Cancelled... Then.... It Took 2 to 3 weeks for them to refund our Money... But they got their Money the same Day!!! This isn't supposed to be stressful when your spending alot of Cash!! A Salesman came out from Az. Discount Flooring... The Guy was Super Rude... Didn't like our Dogs... So... Out the Door he went... After... talking with several other companies.... We looked at Costco and Sams Club... Zona Floors came out when we were 1st shopping.... Lucky for me... They followed up with me... Because I lost their information in the shuffle to find the right Company... Zona Floors was Very Professional... I was Very Empressed from the Salesperson to the installation crew.... Pricing was Very Reasonable and They Did an Absolutely Awesome Job.... Very Impressed.... I hope this Helps anyone Shopping out there.. I wanted to Thank Everyone at Zona Floors for Making this a Stress Free Experience........ read more

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The carpet in my daughter's bedroom had gotten quite worn, so I decided to replace it with LVP flooring. I read reviews of flooring companies online, and picked 3 to come out and give me an estimate. The estimate from Zona was the lowest, so I decided to go with them. Zona was very professional and easy to deal with, from scheduling the estimate to scheduling the installation to taking care of payment. The two installers (Abraham Jr. and Pablo) arrived at the scheduled time and finished in about 4 hours. They did a very good job, and I am very pleased with how the flooring looks. I would definitely recommend this company for your next flooring job! read more

I am repeat customer. I now have new luxury vinyl plank flooring in almost every room of my house (only 2 bedrooms still have carpeting). They are professional, courteous, fast and good communicators. I felt so much relief having Tom on the job! I recently found out they do so much more than floors, they also kitchen and bathroom renovations. I would wholeheartedly recommend this company and will definitely come back to them for future projects! read more

Tom and his crew did a really good job and exceeded my expectations. Tom was very responsive in text and communicative, and answered any questions I had before the install and his quote was one of the lowest I obtained. Jose and his team came early on the day of the install and was very efficient in handling the project. They were done 2 hours ahead of schedule and cleaned up really well. They were all really polite and professional and gave me good advice on floorings that was previously installed by the previous owner. I would be recommending them over and over again to family and friends. Thanks again! read more

The guys at Zona floors are the bomb! Jacob, our salesman, is professional, polite and on top of things he even answered an email after hours. The installation crew lead by Abraham showed up right on time and promptly got to work. The crew was fast , efficient and neat, over all just an excellent job! Thank you for a job well done at a price that was fair. read more

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There were some issues with the floor tiles that have been corrected by Zona Floors. I do reserve the right to update this review as necessary. read more

We just had flooring done by Zona Flooring in Tempe, AZ. I am very pleased with everything that was done. Tom was very attentive from the time he came to my home to give my husband and I an estimate. He was there every time I had a question or two. His crew were very professional and proficient. They were so awesome and finished the job and cleaned up everything that had to be looked after. We could not have been any happier than we are at this moment. We are so glad we found Zona flooring. I wish all businesses were like Tom Inman. He is honest and really cares about his customers. His compassion showed from the beginning and ending of our project. We would recommend Zona to everyone we know. Barry & Theresa Houser read more

Zona Floors just completed our large library room using large 10" x 60" porcelain tile. We supplied all the materials and they cut and installed all the tile. Our installer was Nicolas and he was excellent and followed our pattern requirements and installed some travertine pieces also! Tom gave me a very competitive price to do the installation and the work started and was completed on schedule! We highly recommend Zona floors for anyone needing tile installed and we will definitely contact Zona Floors in the future for any tile work. read more

From the beginning with Tom, my sales person to Abraham, who ran an amazing crew of young men toward the end result of my beautiful new floors which added beauty, functionality, and value to my home.... I can only say thank you very much for making this process economical, as painless as possible and leaving us loving our new flooring. read more

I contacted Zona to replace my carpet and vinyl with plank porcelain tile through my entire home. It's gorgeous! Everyone I worked with was so professional and pleasant. Audrey was fabulous with helping choose the right tile and grout, Bernardo and crew were always on time and did a great job cleaning up. Yanely was extra communicative in making sure I was a satisfied customer. My new floors and baseboards are beautiful, my home is completely transformed. 10/10 recommend this team for your next project! read more

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Zona was easy to work with, quality was excellent for a small tile install project & communication and reliability were also excellent. Thomas and team, two thumbs up--would hire again! And, will recommend to others. read more