I have to say how impressed we are with how smooth the entire process was getting our new floors installed. From start to finish, everyone treated my husband and me with so much respect and worked around our complicated schedules, which we really appreciated. Cheryl and Sergio kept us well-informed during the early stages, and once Manny and his crew arrived, they treated our home like it was their own. The level of care, professionalism, and attention to detail really stood out. We are beyond excited to show off our new floors! If you're looking for a company that delivers quality work, great communication, and a smooth overall experience, we would absolutely recommend Floor Daddy. read more

Do not Recommend one bit. The company was very responsive during the initial quote and sales process, and scheduling the install was quick, which gave us confidence going in. Unfortunately, that's where the positives ended. They sent a two-person crew to install carpet in five rooms in one day, and the workmanship reflects that pace. I raised concerns during the install about the transitions and how the carpet was "tucked," but those concerns were not properly addressed. After the crew left, I moved a couch back into place and discovered areas where the carpet had been snagged. It actually made sense in hindsight why they kept asking if I wanted extra carpet pieces. The following day, a QA supervisor, David, showed up unannounced while our home was being painted. I showed him what I could, and he agreed that the work was not up to standard and shouldn't look the way it does. Since then, communication has been extremely disappointing. I was told someone would reach out to get us scheduled for repairs, but as of 3/25, I've received no follow-up. I've called and texted multiple times with no response and still have not been scheduled. At this point, the biggest issue isn't just the poor workmanship, it's the lack of accountability and follow-through. It shouldn't take this much effort to have a job done correctly the first time, or to have issues resolved afterward. read more

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I just don't get it. Floor Daddy gets great reviews on Yelp and Google. But for whatever reason my job just went sideways from bad to worse. I guess it really boils down to the worker that actually shows up. I saw a lot of poor workmanship and shortcuts that floor Daddy had to come back later to fix. And floor daddy had to hire an outside contractor to come repair the damage done to linoleum I was keeping because that one guy pushed furniture back and forth across the floor that was not being torn up. The only floors being replaced were the living room, a small front room, and a small bathroom. It took the guy over a week and a half. The job could have easily be done in 4 days tops with a work crew of two to even three people. Instead with only one guy showing up. Occasionally a second would 1 or 2 of those days. One day he didn't show up till after 2:00 in the afternoon. After all that Floor Daddy had to come back to finish sloppy work. And they had to hire an outside contractor to repair the damage to the linoleum floors that I kept. It was close to a month before I had a completed job. The floors look great now, but with a bitter taste in my mouth about it. I still think they're a good company. They were not happy seeing that workers shortcuts and mistakes. And they did their best to fix those repairs to make sure I was happy. But to be honest when people ask me about my floors I'm not going to recommend them. read more

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Poor customer service and unreliable especially after they have your $$$. IT was a living headache and they haven't completed the job yet. You have to pay upfront before your job is done and they are smooth talkers if you get the drift. read more

I reached out to Floor Daddy after attending a home show, and I'm so glad I did. The representative I spoke with quickly scheduled a home visit to discuss what I was looking for, go over pricing, and assess the scope of work. When Jed arrived, he was friendly, professional, and best of all, he didn't use any high-pressure sales tactics. The quality and price were exactly what I wanted, so I signed the contract. My carpet arrived quickly, and scheduling installation was effortless. Jed provided all the information I needed to prepare and then passed me over me to Javier, who handled the installation process. I was blown away by how easy they made everything. All I had to do was move my electronics and small items. Floor Daddy's team took care of all the heavy lifting, including tables, chairs, couches, beds, and more. This was a godsend, especially since I had the carpet replaced throughout my entire home and I live alone. On installation day, the team arrived on time and were both friendly and professional. I hung out in the backyard just in case they needed anything, but they handled everything seamlessly. They completed all five rooms (and closets) in about six hours, put all my furniture back exactly where it belonged, vacuumed, and left the area spotless. Between the excellent communication, professionalism, warranty, and quality workmanship, you truly won't find a better flooring company anywhere. I have already recommended Floor Daddy to friends and family, and I'll continue to recommend them to anyone looking for new floors. read more

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Amazing product, service, install the process was smooth and informative all the way thru and the team handling my whole home flooring was amazing from our Designer Benny and all the way to the finished product and final walk thru ! read more

Our new non-slip flooring is both safe and beautiful. The experience overall was very good. However, problems occurred when small things were noticed and needing addressing following the main project. It was very difficult at that point to communicate with anyone at FloorDaddy. Messages weren't answered, no-one answered the phone, etc. At the moment, we've been waiting 5 or 6 weeks for a technician to return to our house to replace two damaged planks that we didn't initially notice. When you pay thousands of dollars for luxury flooring, you expect better customer service. read more

I'm sorry but our experience was pretty bad. Floor Daddy was recommended to us by the owner of a local mattess store, so we scheduled an appointment. When I spoke to the lady who scheduled the appointment I told her we wanted nylon or Triesta carpets, and that we don't want polyester. She told me that was 'no problem' and that they have a lot of nylon carpets to choose from. We received multiple reminders about our appointment. The day of our appointment we got a call that we would have to reschedule our appointment, due to illness. It was moved back by 3 hours that day, with a different salesperson. Our sales guy, Rob Personale, arrived at noon and he was great! Friendly and knowledgeable, but when we mentioned we wanted to see nylon carpet he looked really disappointed and said Floor Daddy doesn't carry nylon carpet. So, we wasted several days waiting for Floor Daddy, and waited several hours that day. I would hope that the person scheduling the appointments would know what type of carpets they actually carry. I'd give the salesperson a 5, but I'd give the business a 1 for wasting our time. read more

Wow! Thoroughly impressed! I'm here at Floor Daddy in Tempe viewing all the beautiful flooring choices to choose from. Really liked how the tile was displayed, showing all the different color combinations. Everybody, the entire staff has been incredibly friendly, and easy to speak with. The customer service team is incredible! I would highly recommend contacting Floor Daddy if you need new flooring and installation for your home. read more

Floor Daddy - Myself looking at tile samples, in Floor Daddy's showroom, there is a lot more than what's in this photo. - Flooring Near Me - Tempe, Arizona

Great company, great employees and contractors. My sales rep (Larry-request him he has over 40 years in the flooring business) did a great job in helping me choose the best flooring for my master bedroom, bathroom and walk-in closet. He came on Tuesday and we got contract signed. Installers did an awesome job and came Friday morning and stayed and finished the job working well into the evening. All along the way the company kept in contact and made sure all went well. Now the floors in master bedroom looks great! (Pictures show progress during job and final work when done in same day!) Great prices too! read more

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Had a great experience with our flooring repair individual. He was repairing our kitchen area (bubble happened due to expansion after the initial install) and he did a wonderful job. It's difficult having to correct someone else's work and he did it seamlessly. His name was Martin and I would definitely recommend him and would trust him with any other work I may need done. I can't say enough good things about him. read more

We were promised ductwork cleaning and they just won't do it. I do not recommend Floor Daddy at all. read more

Floor Daddy - New carpeting - Flooring Near Me - Tempe, Arizona

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These guys absolutely rock. I will be recommending them to all of my friends, family, and customers moving forward. They have so many amazing options to transform the look and feel of your home. I feel the price is great and fair, the team communicates well, they're punctual, and just all around great. Kudos to this team- they'll be taking care of my flooring for years to come. They also have a beautiful showroom in Tempe! read more

I recently had new carpet installed by Floor Daddy, and the entire experience from start to finish was fantastic. The carpet looks amazing and completely transformed our staircase and space. A huge shoutout to Mark and his installation crew--they were professional, efficient, and paid close attention to detail. You can tell they take pride in their work, and the install came out flawless. I also want to recognize Javier, Cory, and Tracy, who were all incredibly helpful throughout the process. Communication was clear, questions were answered promptly, and we always felt taken care of. The team worked seamlessly together and made the whole experience stress-free. If you're considering new carpet or flooring, I highly recommend Floor Daddy. Great product, great people, and top-notch service all around. read more

The company is unreliable. There are 1, maybe 2 guys that are ethical. As a whole cannot recommend. Took them 1 month to put floors in a 1050 soft condo. The workers never show up. read more

Floor Daddy - What floor daddy did to my home - Flooring Near Me - Tempe, Arizona

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We had our floors installed by Floor Daddy and we're honestly thrilled with how they turned out. The space feels brighter, cleaner, and totally updated. The installers were professional, friendly, and really paid attention to detail. The whole process was easy from start to finish, with great communication and no surprises. We'd definitely recommend Floor Daddy to anyone wanting quality floors and a smooth experience! read more

I was very happy with the flooring and installation. There was good communication and follow-up and the installation went as planned. read more

Floor Daddy - Flooring Near Me - Tempe, Arizona

Great experience with Floor Daddy! Love my floors, they are beautiful. I have no issues. The installation crew were fast and professional. I recommend Floor Daddy for your flooring needs. read more

They claimed to give me a free air duct cleaning with the carpeting purchase, sent over a man that charged me a fortune for dusting stuff off and a little spray, oh new filters too. That's not air duct cleaning! Then he claimed to give me a free carpet cleaning in a year! No thanks. read more

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We visited their showroom in Tempe at the beginning of March and proceeded to schedule an in home appointment for the middle of March. Jed came out and we explained what we wanted and was so friendly and accomodating. We decided on a combination of laminate and small amount of carpet and we told them when we needed to have the install done and they were able to accomadate without any problem for the dates at the end of April. We spoke to Sergio who I believe handles the customer service part and reconfirmed our order and then we spoke to Cheryl who is the supervisor for the installation team a day or two before and gave us the name of then main installer, Wilson. They were done with all of it except the carpet is done by a different installer, in 2 1/2 days. This included having to do some repair work on the sub floor. Brian and his partner came out today to do the carpet section, which only took about and hour to complete. I have never dealt with such exceptional people from start to finish. I wish we would have used Floor Daddy the last time we had to replace the floor. The friendliness and exceptional quality of the installers is beyond anything we have ever experienced. The sales person Jed was excellent and Sergio and Cheryl were just magnificent!! I highly recommend this company and we were offered a fantastic payment plan. read more

Floor daddy was great to work with they were fast and professional every step of the way! Highly recommend them for your next flooring job. read more

Floor Daddy - New flooring - Flooring Near Me - Tempe, Arizona

I visited Floor Daddy in Tempe and was really impressed from the moment I walked in. They have an outstanding range of flooring styles, and the way everything is set up makes it easy to picture how it would look in your home. The staff went above and beyond -- friendly, knowledgeable, and genuinely interested in helping me find the right option. The entire experience felt smooth and professional. If you're considering new floors or an upgrade, I'd highly suggest checking out Floor Daddy! read more

Floor Daddy - Myself looking at flooring options - Flooring Near Me - Tempe, Arizona

I can not say enough good things about the quality of service and work from Floor Daddy and the Carbajal bros. We had a water leak in our home that required floors replaced throughout. This was a blessing in disguise due to the issues we had from a previous flooring company redoing our floors 4 years earlier. Floor daddy and their team went above and beyond with properly leveling and prepping the floor service with a dual moisture barrier. The crew was as professional as they were fun to work with and they exceeded all expectations for time and quality of work. From the beginning consultation with Jed to the scheduling with Cheryl things were seamless. Thank you for giving us a great experience! read more

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Armando and his installation team were professional, on time, and did an absolutely impeccable tile installation. wet happy with the results. read more

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The entire experience was a shit show run by clowns. Booked an appointment for an estimate. The salesman over promised in all departments. Failed to mention that the baseboard installed would be raw color and if you want it painted that is EXTRA! A slick used car salesman. The day of the install the guys got "lost" in Phoenix and were 2 hours late. Then they worked late to make up for it and made a big mess, left 3 nails on the floor for me to step on, and then failed to tell me they tripped 3 breakers. One of the breakers was to the hot water heater. They again "forgot" to tell me. My recommendation is to find a local business that is interested in the customer not promoting its profits. read more

I thought I would elaborate an my 5-star review to give credit where credit is due. Jed was a very confident salesperson that was easy to work with. He convinced me to replace more of the flooring than I originally intended and I dot regret it. Part of the reason I do not regret it is Javier. He was the one responsible for the demolition and construction of the job. Not only did he make the demo look easy, but he had a good plan on how to approach the job. Him and his assistant moved all of the very heavy items with ease. They completed 1,000 sq. ft. of demo and flooring install in 3 days. On top of that, the company took full responsibility of the disposal of old product. Even after the project was done, the team was super responsive to a request I had to fix a problem that emerged post-install. What a great experience! I'd recommend Floor Daddy to anyone. read more

Very nice and unique compared to most others I looked at - and even the best materials were fairly priced. I'd recommend them to my neighbors, friends read more

We had floor daddy do the flooring in our RV. From the minute we spoke with their salesmen until the last day and completed install, they were awesome. The two installers were polite respectful and knowledgeable. I recommend this company. Especially for an RV. read more

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I never leave reviews, and I feel really sad having to do this, but I want to share my bad experience in hopes that others will do their due diligence. Short version: 1. Financing a little bit of a bait and switch 2. Installer (yes, just one) showed up way earlier than expected 3. Two guys and a truck did the entire job, so we significantly overpaid for labor 4. Overcharged my credit card 5. Walls are a bit gappy, but I'm hopeful as the floor shifts things will tighten up Long version with context: I have had floors done multiple times in the past. Additionally, my father used to manage flooring stores before he retired (as did my FIL), so while I'm not a pro, I know a thing or two because I grew up around it. I did my usual thing and called 3 vendors. Floor Daddy did come in the most expensive (by nearly $3k), but because the sales guy was so great, I felt comfortable overpaying for what I thought would be a premium experience with a premium product. I know some might say that's not wise, but I own a company where premium services do cost more than my competitors. I thought I was truly giving back in the way I would want as a biz owner myself. 1. The financing advertisements on their website are a little bait and switch, so be cautious. I applied for, and was approved, for the 60 months, zero interest offer. I had not let the Floor Daddy sales guy know before he hard-lined about only getting a 24 month option, zero interest. When I explained I had already done my research and was approved, he then called his manager and asked for a 36 month option. He did do the typical sales schtick and said they "never" honor something like that. With that said, I thought the guy was funny and charming in an older gentleman kind of way. I chose to ignore the old school sales tactic (like an idiot). At this point, I had decided that I'd table the idea of using them so I could think on if I wanted to pay outright or finance with the shorter term. Later that evening though, their accounting dept (Athena) called and said I could do 60 months, zero interest. The accounting dept explained that they could make that decision and were unsure why Jed (Sales) and Brian (Ops Mgr) had offered different. She said she'd verify and call me back. She never did, but I called her, and she felt confident she could get it done, but had spoken to Jed (Sales) and said he mentioned they don't offer that unless it's for a larger amount. With that said, I was impressed with their customer service so I decided to proceed when they agreed to extend the offer and do 48 months. Problem solved, meeting in the middle and moving on! 2. They told me the wrong time for install. The guy (not crew) showed up 2.5 hours early. All good though, things happen. Better early than late, but I did have to cancel some meetings to open the house for him because it was vacant. I thought it was odd to only be one guy, but oh well. Moved on with my day. 3. Only one guy ever shows up the first two days. Finding this odd from my previous experiences, I called to inquire. The rep assured me that another individual was on property but had stepped away. When I went back later, there were 2 men. Okay, no biggie. Hopefully they have a crew of at least 4 on install day because it's 1600 sq ft. Once again, moving on with my day. Fast forward to install day, only two guys ever did the job. They worked their asses off and were not employed by Floor Daddy as W2. I so wish I could have just paid them for their services directly. Now, I'm sort of pissed. Floor Daddy significantly overcharged for labor. Honestly, you can buy a premium product and hire the guys who did this job directly for a fraction of the price. 4. I'm ready to move past this house project by now, but then Amex pings me to say my credit report has indicated a card that's been used above the limit. I immediately check it and it is in fact the financing card we used through Floor Daddy (Synchrony, by the way). I have no recourse for this problem just yet. The card still hasn't arrived, so I'm not sure why or how Floor Daddy overcharged the approved amount that covered the entire job. In the meantime, nice little drop in the score. :) 5. Where the floor meets the trim is a little bit more gappy than to be expected, but maybe this will shift with time. More to come on that. So there you have it. Have fun and happy shopping! read more

Every step along the way went well. Sales, project manager, and installers were great! I definitely recommend read more

I was very satisfied w/Floor Daddy. The floors installers were very professional & respectful. I would recommend Floor Daddy to everyone. Great incentives, they help move furniture & clear duct work, thats awesome. read more

I set up an appointment 5 days ago and a couple of hours until our appointment they said they have a scheduling conflict and cant make it. I was getting my whole house done with is 3000 square feet. wasn't a small job. I told them that 1st impressions mean a lot in business and personal life and that i will not be using them anymore. we had to move things around for this appointment. read more

3 weeks and 4 calls to repair warranty work Floors are buckling due to improper installation Managers don't bother to call when they're scheduled crew is to repair warranty floor - never a courtesy call from them! Always going to do it next week! read more

This co. will give a great sales pitch however, delivering on all of their big promises is a completely different thing. LVP installed nearly 6 months ago. I pointed out multiple areas that weren't flat but was ASSURED multiple times the LVP just needed "foot traffic" to "settle" My daughter works for a flooring company in another state. When i sent videos to her she told me that i was being flat out lied to, that they simply didnt have the floor level. 6 months later I had them come back out to fix all of the areas. The supervisor that arrived told me the flooring was not done correctly and not leveled. They then spent the next 2 days ripping up and leveling 75% of the flooring which caused a MASSIVE inconvenience since I had this done initially before we had moved into the house. This could have all been avoided had the job been done correctly TO BEGIN WITH. Of course the GM, Candido has failed to respond to requests for any type of compensation for all of our inconvienience and more of our time dealing with their incompetence. i highy recomend finding anyone other than this company. BUYER BEWARE read more

Great work done in a timely manner with no mess left behind. They worked around our furniture, moving it as they laid the flooring. read more

Floor Daddy - New floor...looks like a new home!! - Flooring Near Me - Tempe, Arizona

Do not use this company to do your floors. Initially they were very good when making the appointment to quote the floors. Then it all went down hill. The flooring and necessary parts were not ordered so there was a delay. Then another delay because the initial ordering of material was not done correctly. What was suppose to take 3 days turned into two weeks. After all the materials finally came they had to fix some issues with the floor because it was not installed correctly. I am now trying to get a hold of the supervisor so we can get a final inspection to address the torn carpet and incorrect transition install but my calls and texts are being ignored. I will be hiring another flooring company to fix the issues since Floordaddy doesn't seem to stand behind their work. read more

The floors turned out beautiful and we are extremely happy with the results. The service was excellent and the staff was great. They were friendly and very knowledgeable. The price could not be beat. read more

Great price as well as amazing installers would highly recommend for any flooring needs. read more

Floor Daddy - Flooring Near Me - Tempe, Arizona

I gave them multiple chances and it was a waste of time over and over. Poor communication, zero follow up, no attention to details. Two different appointments to choose product and they brought nothing, told me to go online. read more

The person who came over and measured our floors lied about the square footage. He was quoted us something almost double the price of what the other places were charging. I would never use them and glad I went with someone else. Total con artist! read more