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    Legend Flooring

    4.6 (34 reviews)
    Closed 9:00 am - 4:00 pm
    Updated 1 month ago

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    Services - Legend Flooring

    Carpet installation

    Legend Flooring Photos

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    Reviews With Photos

    Zach D.

    Mike and the Team at Legend were absolutely top notch! Until we made the down deposit. They cancelled within 24 hours of the job starting due to their contractor not being able to make it as scheduled. They then found another subcontractor that they had never worked with to start the job the following week. The "other contractor" was just two kids which I'm guessing were pulled off from another job. This job took place at the end of 2021 and to this day we are still dealing with warranty issues, which Mike and Doug refuse to fix correctly and continue to band aid. Their team backed their trailer through my neighbors yard, loaded with tile and broke her sprinkler head. Mikes answer "not his problem". The kids would pour their residual mud out on my rocked walkway to the backyard, which would harden into a large slab, taking our stone with it. My problem though, silly me. They absolutely annihilated our baseboards during removal of the carpet and installation of the tile. After a few rounds of back and forth with Mike, he agreed to have a painter come out and touch them up for 15 minutes, which, and I quote, "came at considerable cost to them". I still had to clean the mud off the walls and appliances though. We paid hundreds if not thousands extra for "dustless" tile removal, and for the toilet to be removed/reinstalled along with the washer and dryer. After the tile was removed, our kitchen was absolutely covered in a thick layer of dust. Mike told me "it's a construction zone, that happens" and was told they would not be cleaning it. The two kids reinstalled the toilet, incorrectly. The wax seal leaked and the toilet wasn't installed straight nor bolted down tight enough. We paid roughly ~$300 to have an actual plumber come out and fix it, after already paying Legend. Again, two kids, not a plumber or competent employee. Washer and dryer? Left in the garage. Called Mike and he said he would send them back out. One guy shows up and there was no dolly or blankets. The guy dragged the appliances across brand new tile and dinged up the washers door against the door frame. I forget the term, but the tile has some sort of "super sharp, super straight" edges that allow for smaller than normal grout lines, but since the tiles were laid at various heights, you can literally cut your foot walking around barefoot. After time though, you learn where not to step. Since the install, grout has continued to fall out in pieces. The last repair involved a guy who just filled the gaps and didn't prep the area at all. To our bewilderment, the grout continues to fall out. The majority of my disappointment falls on the fact that we have been thrown into the "you win some, you lose some" group. I composed a long email with all of the issues we experienced and sent it along with the final payment. Mike replied with a "Thanks for the feedback". The owner of Legend, Doug, never reached out. Neither of them has ever bothered to come see the final product. I'm sure Legend flooring usually does great work and we are the exception, but they don't stand behind their contractors and that's a big risk to take as a customer. Wish we would have taken the cheaper quote from Home Depot.

    Soon to be Home Bar.

    Mike and everyone at Legend Flooring were extremely helpful. I knew what I wanted and they made it happen!! They have the best customer service and great communication throughout the process. They picked Robert and Sons Tile Inc to come and install our Floor and they did an amazing job!! Thank you again for helping us achieve the goals!!

    Amanda B.

    We have been waiting for a few years to replace our tile and I wish I would have done this sooner!! Wendy and Doug were great and very pleasant. We had tile and base boards installed and needed our bedroom carpets tacked down. Each team (demo, baseboards and tile) was great - they worked hard. It was great to find a one stop shop and they had a great store front. My only complaint was I wish communication of the arrival times of workers was a bit more clear.. but I am definitely not taking a star off for that! We would absolutely use them again!

    Wood grain tile
    Siobhan P.

    Our floors were just completed and they look awesome. Thanks to Doug and Wendy for the great experience. Three weeks from first payment to scheduling to completion. We did a whole house transformation shy of our master bedroom and master bath. We love our wood grain tile, our decorative tile and our carpet. We sort of wish we had changed our our master carpet but since we lived in our master bedroom while this all happened, in the future. Oh we had tile throughout our house a 12x12 white tile with brown lines marbles through it circa 2002. So imagine the surprise on how well the filter removal worked, it was worth the smaller extra cost per square foot. We have found a bit of dust in cabinets but compared to what it could have been we are so happy. Use them you won't be disappointed and thanks for all the referrals on all our other projects.

    Ruth H.

    Doug and Wendy were awesome to work with as we had tile installed for the first time in our house! They were cheaper than 3 other business we had requested quotes from, and they explained the whole process to my husband and I thoroughly. They knew how quickly we wanted the tile installed and when an opening date sooner than the one we had scheduled opened, Wendy called me late in the evening to let me know they had a closer date. The workers were amazing, hardworking, and diligent. I was working from home and my kids were doing their distance learning and I could hardly hear them as they worked...mind you they had to move toilets, a refrigerator, and an oven!! We are beyond satisfied with the work and the overall customer service they provided. Doug was available to answer any questions I had during the process and even to offer advice about the work that was to be finished by the carpet company (to reattach the carpet to the tile). Thank you Legend Flooring, the new look in our house is finally complete!!

    Before
    Tammy K.

    We recently had Legend Flooring replace the tile in our home. From start to finish the experience has been great! The owner, Doug, came over and gave us a quote right there and then. No waiting. He was very honest and professional. A week later we put down the deposit and the install was scheduled not long after. The group of guys that came to remove our old tile were very professional and clean. They made sure to cover our cabinets and other things that couldn't be moved to minimize the dust from the demolition. The tile installers were equally as wonderful to work with. They were so polite and respectful of our home. My husband works from home and the guys were never loud or disruptive and you would hardly know they were there. They explained things to us throughout the project and stayed on track with the timeline we were given. The end product turned out phenomenal! These guys took their time and did a fantastic job. The tile cuts and precision is far better than I've ever seen. We couldn't be more pleased with our entire experience. We would highly recommend Legend Flooring. We will use them for all of our future projects and will be recommending them to all our friends. Amazing company and customer service.

    This is the new tile throughout the house

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    8 months ago

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    Wendy L.

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    10 months ago

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    2 months ago

    Flooring came out great. Did 2 rooms with Legend. Install was great, price was expensive but I guess that's the going rate

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    6 months ago

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    3 years ago

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    2 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    Wendy L.

    Thank you Gina H for the great review!!

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    3 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    Ask the Community - Legend Flooring

    Hello. Do you do installs if I have already purchased the tile please?

    Sorry, we do not.

    Don’t See Your Question? Ask Away!

    Review Highlights - Legend Flooring

    If anyone needs carpeting or other types of flooring, go see Doug and Wendy as you won't be sorry.

    Mentioned in 15 reviews

    Read more highlights

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    Legend Flooring - carpetinstallation - Updated May 2026

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