1. Canyon Carpet and Flooring

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    Apache Junction, AZ

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    Canyon Carpet and Flooring

    5.0 (2 reviews)
    Closed • 8:00 am - 4:00 pm

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    Carpet & Tile Junction

    Carpet & Tile Junction

    (4 reviews)

    Sept 03, 2019 I was referred out to Carpet & Tile Junction…read moreby a couple of my neighbors, and they mentioned it was a family owned business and they had a great experience. My goal was/is to try and keep as much business as I can to locally owned on big purchases. I went out on Saturday and they were closed. Yelp says they are open until 12 on Sat. Turns out that is wrong and their website says closed Sat & Sun. I submitted a change of hours to Yelp. No biggie, I am determined to try and give business to locals. I call Tuesday at 3pm to be sure they are open until 4 pm. The man says they are and I mention I am on my way over. I arrive at about 3:23 pm. I mention I am looking for the best Nylon 6,6 carpet they offer/carry. He points me to the wall and says everything we have for Nylon is on that lighted display. I go over and look at the carpet. I pull one with colors I like but the density and twist don't seem very high. I go back to the counter and say I like this color but this doesn't seem very high in twist or density. We are looking at about a 72 oz, with 6.50 twist and 3,370 density. He says oh that would be over here. He takes me to Dixie, shows me one. I ask what the density, twist and oz are. He pulls the carpet apart and counts. He says it "looks" like about 7 twist. He says they (manufacturer/mill) don't give them the information for density or oz weight for carpet. Without the twist and density there is no proper and good way to make a purchasing decision on the carpet you are looking at. Guessing by the salesman doesn't count... I ask what it would cost to have it installed. The whole time since I walked in the layout I brought has been sitting on the counter with the measurements and schematics of how each room connects. He still disregards it and proceeds to just give me a price of $8.22 sq ft installed. I mention I have removed all carpet, tack board, and prepped all the rooms and ask would it be any less. He says that would save me about $50 off the job. Maybe they were having a bad day, who knows why there wasn't a little more personalized service. Not 1 question was asked on the project or anything for that matter. Sorry, but the lack of customer service and information was very bad in my opinion. I thought HD and Lowes had semi OK service in the carpet department when you could find one. But this experience makes the big box store experience seem like gold star service.

    On a scale of 1 to 10, this store is a solid 12! We purchased about 1500 sq.ft. of vinyl plank…read moreflooring and couldn't be more pleased. Tony is extremely knowledgeable and has a great sense of humor, Ken (one of the owners) is a delight to work with, and their installer (Eddie) is a perfectionist who gets the job done quickly with no mess or fussing around. This whole project was fun and painless, at a competitive price, and we highly recommend Carpet & Tile Junction!

    Floor Coverings International Mesa - Engineered hardwood

    Floor Coverings International Mesa

    (21 reviews)

    I can't express how grateful I am for Kris. She replied to my email very quickly and was at my…read morehouse within just a couple hours. Professional, caring and overall a great person. I am going through a complete kitchen remodel. I had all the previous ugly 90's tile removed and was ready for floor installation. It had been a month of no floors in my kitchen just unfinished concrete slab. I had purchased the same floor I have throughout my living space "GripStrip plank style vinyl flooring". You know the budget friendly cheap stuff from Home Depot. I thought hey it be easy. Well after some guy basically ripped me off and didn't complete the job I was beyond distraught. STAY AT HOME MOM with a very active 2.5 yr old and a mobile 7 month old I NEEDED floors ASAP. KRIS came to the rescue. She could clearly see how in need I was for floors and wasn't about to let me install them myself (my last resort). This job was small but challenging and I got installer after installer declining the job because "they don't work with that floor". To say the least I was losing hope and then Kris came eased my nerves and GOT THE JOB DONE. Something I'd been trying to get completed for weeks. Kris worked her magic and found two great installers. They were at my house within a couple days and finished install in just a few hours! If your looking for good quality work, a genuine person, honest, professional and veteran! Go with Kris. I know for fact when I'm ready for some great quality floors (real wood) I will be giving her a call. For now I will enjoy my newly installed kitchen floors and have a breath of relief that I can let my toddler run free around my house again. Thank you Kris! You and your company Floor Coverings International were amazing!

    Extremely disappointing experience -- installation warranty dispute between previous and current…read morebusiness owners left us with thousands of dollars in damage. We hired this company to install flooring after a house flood. We expected professional workmanship and expected the company to stand behind its installation warranty. We were also attracted to the fact that this company is veteran-owned, as we are a veteran family with a member of our household who served in the military. Less than two years later, the flooring began coming up, curling and chipping. We reported the problem while we were still within the installation warranty period. An independent inspection subsequently determined that the flooring had been installed incorrectly and documented the installation problems. What happened next has been extremely disappointing. The previous owner, Kris Piotrowski, and current owner, Alan Jones, have disputed back and forth over who is responsible for addressing the warranty issue. While they disagree about responsibility, our family has been left with a damaged floor and thousands of dollars in repair costs. The flooring failure itself is concerning. What is even more concerning is how the warranty problem has been handled. Instead of seeing a customer with a documented installation problem and working toward a resolution, we have experienced finger-pointing and a dispute over which owner should be responsible. Alan's proposed resolution has been for us to pay him more money to fix the floors which we rejected as we've already paid thousands to this business and are seeking to have our warranty honored. Both the previous and current owner have different interpretations of the purchase agreement they signed between themselves when the business changed hands -- a transaction that was completely outside of our control and in which we had no involvement. Yet we, the customer who paid for the flooring and reported the installation problem during the warranty period, are the ones left dealing with the consequences of that dispute. This is not the experience we expected when we hired a professional flooring company. Everyone was lovely and accommodating when they wanted us to sign the contract. Unfortunately, our experience changed dramatically once we needed the company to stand behind the work covered by that contract. A business's integrity is not really tested when everything goes right. It is tested when something goes wrong and the customer needs the company to stand behind its work. We would absolutely not recommend this company.

    Canyon Carpet and Flooring - carpeting - Updated October 2026

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