I contacted the company for a quote to install new carpet in my home. My initial conversation with…read morethe sales representative, Trevor, was pleasant, and he scheduled an appointment to come to my property, take measurements, and leave samples for a quote. Unfortunately, he never showed up for the scheduled appointment and did not call, email, or otherwise communicate that he wouldn't be coming. The following day, I called the store to explain that we had been no-call/no-showed. The receptionist simply responded, "That's weird, let us call you back," but no one ever followed up. I made one more attempt to reach the company, and again received no response. While I understand that scheduling issues can happen, the complete lack of communication and follow-through was disappointing. I was ready to move forward with a purchase, but the poor customer service and failure to honor appointments made it impossible to trust the company with the project.

This flooring company did an outstanding job with our upstairs carpet and stairs. Kris Dunn was our…read moresalesperson. She helped with selecting our carpet and watched out for our job 100% of the time. Our stairs look beautiful. We definitely recommend this company, because of their competitive pricing and workmanship.

After having a disappointing experience with another contractor--whom we ultimately had to fire--we…read moreturned to Floor One to complete our project. They removed a load-bearing wall, installed a structural beam, enclosed a doorway, and replaced the flooring throughout our entire home. Abel Alvarez and his crew were phenomenal. They took great care during demolition and cleanup, and their attention to detail with the beam installation and drywall repair was outstanding. Since our previous contractor had already purchased the flooring, Caesar and Jesus handled the installation. They did an excellent job, and the finished floors look fantastic. We also asked our Project Manager, Jason Rodriguez, if we could receive the baseboards before installation so we could paint them, and he happily accommodated our request. The project was estimated to take four weeks, and the team actually finished one day ahead of schedule. What impressed me most was their communication. Throughout the project, we always knew what work was scheduled, when the crew would be onsite, and if there were any changes. That level of professionalism made the entire experience stress-free. I couldn't be happier with the final result. Thank you to the entire Floor One team for turning a difficult situation into a wonderful experience. I highly recommend them to anyone looking for quality workmanship, professionalism, and excellent customer service!

I really wanted to update my review with a positive response, unfortunately that's not going to…read morehappen. Victor the owner finally credited me $1215 2 days ago for the charge that they processed to paint my baseboards. The only part of my baseboard that they painted was the caulking of the nail holes and the caulking of the corners. See how great they did..... They had to come back twice and still don't have it right. Victor advised me on February 23 that he ordered more product to finish fixing the rest of my floors and has since been MIA. My floors are still not fixed, I still don't have the flooring ordered to fix my floors and here I am. What's next???? DO NOT HIRE THIS COMPANY.

The owner Antonio is great. Very nice and he was the one who showed up for the estimate. I always…read morelike supporting local. I switched the carpet on my stairs to a low pile. They finished the job in 3 hours. Gentleman who came to install was also very nice. He brought his son to help who was around 12, is my guess. Support local.

Great experience. Very reasonable price on LVP for my 3 story condo. They got the job done quick…read moreand did not leave a mess. Looks fantastic now in place of the old dirty carpet.

We had Becks provide us a quote to demo and re-tile 1200 sq ft of tile and they did a fantastic…read morejob. We got four quotes and Becks came in with the best price and Dave, who took his time to walk our home discuss what we wanted in detail was clearly very experienced. The demo was done quickly and without any major dust or issues as we went with the dustless removal. That team was in and out and very profession. No mess either. The tile crew came in the next day and they were clearly very experienced and cared about doing a great job start to finish. Guy and Mike were fantastic though the entire process constantly chatting with us as they went. We had a few small things that needed to be done and Guy and Mike were all over it. The end result was amazing and could not be happier. Becks has a very fair price , great quality work and no hidden surprise. We will use them again on our bathroom remodel and highly recommend.

Beck's was so easy to work with, priced well and their work is spot-on amazing. It was better…read moreservice and install than I ever expected. I needed to extend exiting tile installed 4 years ago by a different company to other parts of my home (master bedroom, walk-in closet and office). I had additional tile for them to use. They matched it up perfectly, executed as promised and left the place 100% clean. The entire process was so easy: I measured the room and sent pictures. I got a bid with-in hours and they schedule my install. They showed up on time, were very courteous and talked through any issues they encountered. I liked them so much I had them come back out the next week and install more tile. This is a company you keep in your contact list and refer.

Good customer service. Very fair pricing and estimate. Although ours was a fairly small project -…read morethey treated us like we were the most important client to work with. Showed up on time and on the day they promised - finished in less than 8 hours. Excellent installation of our vinyl laminate by their crew.

A2Z estimated a 6 day install and demo on my tile in kitchen, hallway, laundry and bathrooms. They…read morestarted on December 3 and were not done until January 10. Often one worker was alone and progress was very slow.They charged $1,400 more than their estimate. The dust was terrible and I paid a cleaning crew $700 to clean A2Zs mess. Somehow 3 broken tiles were installed. After a no show the broken tiles were fixed. Do not accept a "dust controlled" bid. A "dust free" bid uses special equipment. I bought an expensive tile and it looks good.

Kelsey was our flooring rep! What an amazing experience throughout the whole process. Quick and…read moreeasy. We love our carpet! Will definitely be our place for all of our new floor upgrades. Price was on point as well. Told them my budget and they accommodated us without jeopardizing the quality.

If I could give more than 5 stars I would. My expectations were met and then some. When you are…read morespending the kind of money you spend to tile About 2k sq ft you pray you hired the right company. We took a chance cause we wanted to go local and support a local business. Again, I am so glad we did. The wood style tile flooring we picked matched up. They laid it perfectly and I honestly have zero complaints. They went above and beyond to make us happy and comfortable with our investment. Thanks again guys. I highly recommend them and will be using them for projects down the road.

These guys are top notch and 100% the real deal. Very giving and a blessing to have in the…read morecommunity! I asked for extra carpet for my senior dog and they went above and beyond to help me out! Just from that I know for a fact that they would stand behind their work this company is legit and I personally would definitely recommend!! A+++++

Just know for starters, I prefer writing 5 star reviews!!…read more I went there yesterday as I am a investor whom buys and sells houses. I Just know, I love writing 5 star reviews a lot more.. I called around looking for a retailer whom stocks carpet. I got a hold of Pat sweet helpful sounding lady whom was nice on the phone, sounded like they might have what I was looking for in stock which was music to my ear's ! I was hopefully optimistic as I am almost done with a complete remodel house and they could deliver by this friday . However as he was quoting prices they were considerably higher than a store I just left. I gave make model color etc and they were going to try to match it on a order but preferred selling what they had which was in stock ( but 1100 more than a deal I had in writing. Art introduced Eddy and they went back and forth and wrote up a proposal and I said i will let them know but 1100 is kind of hard to swallow though I loved there piece and time frame. Then a few hours later while at lunch Eddy calls asking where I am at and if I wanted to move forward . I said gee whiz man I want to but its a lot more money for being able to install friday... .. I said " I will call you when I am done with lunch" as I need to eat on it"! We both chuckled and I ate lunch then called back and offered a counter off. To take 11 boxes of tile same vendor of which they do business with and come down a few hundred and I am ready to go. I know borrring so far :):) Eddy tells me to call Art which I did and his demeanor went from fun " "wheeling a dealing guy I met " to very serious tone" I'm not sure I will do the deal ( I remind him ...we are talking about 300 different on a 5k plus deal and he is getting min 120 ft at a 1.00 a ft tile that all tile shops sell at 2.5 a ft says ok I will do it where can I meet him and ask am I close by? I said no I am working on a house but I am ready to go right now. He says great come over with CASH and we can move forward. I said I have my credit card out , I am ready to give you a deposit to which he said this deal is dying fast ITS A CAH DEAL ! I said perplexed you don't take cards ? He said its Cash I offered to pay a hundred extra to offset his fee's and essentially he rudely ended the call but said as he hung up, he only discussed CASH at his store. I went to my car and found the my copy of the proposal THEY WROTE AND COPIED ME on and it said 395.14 tax on the paper! I immediately called eddy before calling Art back and Eddy said Art said to him remember we talked about Cash ? He said he thought it might of been what Art said when I was there ( I said, it never happened, Art was trying to convince Eddy)...I said to Eddy "you guys gave me the proposal and it say's tax right on it . I asked Eddy if he could show him what he wrote and in NO way did anyone ever mention CASH. I said he maybe hiding his taxes but I pay mine and if I do a cash deal it looks like I am making a lot more on the house when I sell it ( I need to expense it ! Then a few hours later Eddy calls me and said Art said to give him a CASHIERS check or cash to give to the installer when he shows up friday and he will move forward! otherwise deals off! I was insulted and baffled, ... Despite the amazing reviews if you look at the BAD ones . Art is a jerk . Eddy is a people person and I cannot help but believe Arts genus was figuring out how to keep a guy like Eddy. Left to Art he wouldn't be in business! Definitely wouldn't have the positive reviews...and I am still somewhat perplexed at the reviews they do have. But look at the negative ones, you will see ART named . , My head is still spinning on what appeared to be a fun deal that I was looking forward to doing. Fell apart because of GREED ! a few dollars on a credit card and or TAX ! Became very disappointing and insulting in the end. With the ridiculous terms!

As someone who lives alone with my dog, Braedon, having a home project like this can feel a little…read moreoverwhelming. From the very beginning, everyone at Floor Daddy made me feel comfortable and taken care of. Carlos did an amazing job with my new laminate and carpet. His craftsmanship, attention to detail, and professionalism were outstanding. He treated my home with respect, kept everything clean, and the finished product is absolutely beautiful. Every time I walk through my home, I smile because it feels brand new. I also want to give a special thank you to Cheryl. She was incredibly kind, patient, and compassionate throughout the process. She always took the time to answer my questions, kept me informed, and made me feel like I truly mattered as a customer. That level of care meant so much to me. I couldn't be happier with my experience, and I would wholeheartedly recommend Floor Daddy to anyone looking for new flooring. Thank you to Carlos, Cheryl, and the entire team for making this such a positive experience. Braedon and I are both loving our beautiful new home!

Very impressed with several of the people we dealt with and each of them receives a 5 star rating…read morefrom us: Alyssa, Carlos, Sergio, and Daniel. We absolutely love our blue carpet!! The 4 Star overall was the original install person who is no longer affiliated with them, and Floor Daddy graciously sent Carlos to fix the issues!! Carlos is a perfectionist and had we been blessed with him from the start we know we wouldn't have experienced any issues with the install!! Alyssa handled getting Carlos to us, for which we are very grateful!! The 5 year interest free loan they offered made it possible for us to replace the worn carpet. We are truly grateful!! Pattijo and Wade