Cancel

    Search

    Verizon

    3.4 (167 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 3 weeks ago

    Get a quote

    You can now request information from this business directly from Yelp

    Services - Verizon

    Internet service providers

    Verizon Photos

    You might also consider

    Recommended Reviews - Verizon

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Expired business license
    Deborah M.

    I would give ZERO stars if possible! I responded to owners request to contact him to assist me in making things right. I telephoned him and left message. My call was NEVER returned! Stay away from this business They are DISHONEST!

    My daughter at the store while I am getting help
    Kimberly G.

    I love coming into this Verizon store they always help me and make me feel comfortable. JULIAN is amazing he set me up with my new phone and it was simple and hassle free. He was reliable and wasn't pushy how other sells people are. He wanted to help me make the most sound purchase for me and I thank you Julian. I would def come back for my daughter new phone in the near future.

    Screenshot of receipt: no mention of needed boxes for defective accessories.

    See all

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 3
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Heather O.
    394
    22
    37

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alex Y.
    92
    87
    42

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Matt C.
    125
    2
    1

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Andrew E.
    121
    10
    0

    9 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Customer Service Support

    Customer Service Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Thanks David for all the help! People are rude I don't know how they manage to keep their patience. Amazing service !

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 3 of 5

    Ask the Community - Verizon

    Review Highlights - Verizon

    All my question were answered and David went beyond expectations to make sure all my concerns were answered .

    Mentioned in 34 reviews

    Read more highlights

    You might also consider

    Spectrum

    Spectrum

    (277 reviews)

    Just added new cel phone and had to go back there few more times just to start new phone…read more I wish I can find other providers but unfortunately have no choice where I live I didn't receive any messages I thought it was set by them but it wasn't so I had to call and fix to make it receive messages after over month!!! I Don't like Spectrum their WiFi Service is always shuts of and stops with some reasons too many times I definitely will chage to others if I ever had other choices they are the worst I ever had

    Horrible. ! Wanted to add two additional lines to my service and was told I had to have my phones…read moreshipped and signed for unfortunately no one would be home to sign for them . I was told they could not override it and I would have no other option but to have them shipped ! Mind you the phones were available at that store ! I'm so mad and honestly am driving to another carrier as I type this ! Any other carrier would love to receive my business with 3 lines. The kicker was they had a corporate visit with higher ups there and they still couldn't do anything. I would like to mention my account is current , active and I have been a customer for over three years. This is beyond crazy ! This is definitely a sign to go somewhere else where they have better customer service. The fact they would lose a customer is wild just because they could not override the system. Remember there is always someone above the next person, all this tells me is they were lazy and had no problem losing a customer.

    Cityside Fiber - Cityside Fiber Internet is now available in Dana Point. Enjoy  Gig-speeds, no buffering, & WiFi that can cover your entire home & backyard!

    Cityside Fiber

    (116 reviews)

    Cityside Fiber turned a very negative experience into a 5/5 positive one…read more The Director of Customer Relations reached out to me (Strider) personally and offered several options to resolve the issue. I accepted one of them, and I also want to say that I genuinely apologized for my part in how things escalated. Just one business day later, Jon-Michael from Technical Support contacted me and scheduled a new installation date. Mike (hands down their best technician) came out, quickly diagnosed the problem, and set up a new system that has been working flawlessly ever since. I can't say enough good things about Mike's expertise and professionalism. Logan also helped get the system configured and running smoothly from the virtual support side. I am now more than happy with Cityside Fiber -- both as an internet provider and as a company overall. If you're having any issues with Cityside Fiber, my strong advice is to escalate to one of the people mentioned here. Strider, Jon-Michael, Mike, and Logan are all true professionals who will do the right thing for you.

    The installation went well. However, their concierge service is the worst. They never call back…read more You get placed on hold for a long time and then their automated service asks that you leave your number. Good luck in getting a call back when you do. The actual fiber service is fine and fast when it is working. It just keeps dropping regularly and of course at bad times like Teams calls or when watching the game. Perhaps because they are a new service in the area. I miss Cox, especially when I have to reach out to Cityside's customer service or "concierge." They are pretty bad. Again, the fiber service is ok but their concierge is horrible. They never answer and never call back.

    Verizon - mobilephones - Updated May 2026

    Loading...
    Loading...
    Loading...