the new owner Steve is a real life ahole!!!! I've been…read morecoming to this place for over 12 years and have always been treated like family. Manny the owners father, was a great man and understood how to do business. i will no longer use this place for parts. ill just go to rockauto.com and order the same exact parts for a way cheaper price. yeahhhh I recently found out that Steve got rid of the riverside warehouse and claims the warehouse is in la, lmao!!!!!! JOKE no thank you STEVE!!!!!!!! Bring Manny and Alex back

I tried to support this small business by purchasing front rotors, but I ended up getting scammed…read more The parts I received were not the right parts for my car. Essentially Steve, tried to sell me something much cheaper parts after promising the parts I ordered were available. When I tried to return them, the store refused to give me a refund even after I agreed on 35% restocking fee. This is not how you treat customers, especially those trying to support local businesses. I will never shop here again and will make sure to warn others about their shady practices. STAY AWAY!!!

I walked into parts authority needing specifications and help for a vehicle and the employee named…read moreTony I believe I want to give a shout out to Tony he's awesome he had great customer service a very honest and and it wasn't trying to get over on me told me the truth about thing and which I needed and help me not just with fast steadiness with with great customer service the guy needs a race thank you

For parts yes, just watch you purchase void... my husband went in to buy a battery, the sales car…read morecharge his card then voided it. Because my husband decided to use a different car. We that void never happened almost $200 was charged & not refunded. I went in to speak to them in person to straighten things out & get my refund... The manager at the time ( German) was rude when I explained to him what happened & I needed the refund... he asked for the voided receipt, & I showed him that it did get pulled from my account. Even showed him a letter from my bank that it was deducted from my account. After 20mins of him looking through their books, called corporate... he came back rude & said it doesn't show in his system. Asked for my # & said corporate will call me. Also asked to take a copy of the receipt... well I didn't wait for that call. I just let my bank handle it at this time. Manager was rude as hell (German) to me like as if I stole from him. I told him yo go back & check his cameras. There he'll find his thief.

love everyone here! the staff is hardworking, friendly, and honest. They got a huge range of…read moreinventory and I will be coming back many more times

Thomas the manager is a dishonest person avoid coming here i came to return a front suspension…read moreupper lower control etc i didnt wnd up using i knew it was a 30% restocking fee as it states in the contract. But this thomas days its a final sale because in the contract says all body parts is he been serious since when is the suspension consider a body part this guy is a joke will never be coming back avoid this place i should have listened to the reviews even his guy in the front desk said its a 30% restocking fee just wait for my boss to give the refund what a thief Thomas

Customer service was really bad. I gave them a call asked the simple question and the lady just…read morehung up on me with no answer. Very disrespectful. Bad customer service.

Have gone two times and both times they helped me find what I needed. I have a 1969 and finding…read moreparts sometimes is fustrating. Autozone and o Riley are to lazy to help but here they go out of there way to help out. 5 stars for me

Had a flat tire on this rainy Christmas Eve morning. Pulled off the freeway and was grateful to…read morefind Plaza II Automotive! Alex and Fabian were awesome! They were kind and courteous, fixed the tire quickly and sent me on my way! I will definitely be giving them my business in the future!

Plaza II automotive is a reliable, customer oriented and affordable vehicle repair service center…read more I have known Fabian for the last 10 years or more and have never been disappointed. The staff is great and easy to work with. I recommend this place. Especially Fabian. Services rendered to my vehicles have been AC repair, Alternator change, Transmission and Oil change for my Mercedes Benz, GMC Envoy, and Nissan Q30.

The associates are helpful at this business and as far as I know you won't usually find an auto…read moreparts store smack in the middle of residential areas. Check them out for your auto parts needs including refurbished batteries.

is it possible to leave a negative star? was left on hold for nearly 10 mins and when I called back…read moreand told the employee he ignored me reminding him and wouldn't apologize. THEY WILL NEVER EVER EVER EVER receive my money and business. If this is indicative of how they run their business then why give them sometimg valuable or precious to work on?

Everyone here is SUPER nice, helpful, and all around cool and knowledgeable. THANK you for my first…read morebut wont be the last experience . That Yellow Car Tho ! Cheers Guys Thank you !

Good supplies great people. They're very knowledgeable and are willing to try to figure things out…read morefor you if you need a little help.

This location is always quite busy which means they must be doing something right! I've seen a…read morecouple of newer faces and they have all been pretty helpful. The main person I hope to see is Darron (hopefully I spelled your name correctly). He is always very helpful, knowledgeable, and friendly which is all I ask for in a sales associate. Only good things to say about him. Go and see for yourself!

The older employee there is not friendly and and not helpful had to go to another auto place! Never…read moreagain!

Bad customer service guy with glasses really lazy didn't want to assist any further don't come here…read moreO'reily's helped right away . Go to O'Reilly Auto Parts - 5523 Van Buren Blvd, Riverside, CA 92503, United States

I have a Duralast 3 Gold battery. With a 3 year free replacement per stated on the receipt…read more Have a code that says low voltage battery needs to be replaced because it's not holding voltage. They deny to replace the battery, even if I remove it. While I still have the receipt in hand. The manager here is a scum.

Extremely poor experience! Wouldn't return an item we used for five seconds even though it had no…read morescratches, was clean, and completely looked brand new. Bald guy at the front desk was a complete a hole, laughing the whole time not wanting to return it. We were however, able to return it immediately after at a different location nearby. This location has workers with low IQ beware.

Luis is a cool cat. I purchased a wiper for my back windshield. It was reasonable and he even…read moreinstalled it for me. Rock on O'Reilly Auto parts! G