Great battery ,for the price ! Highly recommended to come and check it out. Here in the city of…read morecorona, California.

1 STAR -- I HIGHLY DO NOT RECOMMEND…read more My first interaction with this business was exceptional. Unfortunately, just TWO DAYS later, the nightmare began. I purchased a reconditioned battery for $75. I understood that a reconditioned battery probably wouldn't last a year, and I accepted that risk. I just expected it to last longer than TWO DAYS. I was simply trying to get by until my next paycheck, but instead, I learned a $75 lesson. When I returned with the battery and explained to the same clerk who sold it to me that it would not hold a charge, I was told that in order to use the warranty, they would first have to charge the battery--which would take ALL DAY--then test it, and only if they determined it was defective could they replace it. That information should have been clearly explained BEFORE I made the purchase. Had I been told upfront that using the "warranty" meant leaving the battery there all day to be charged and tested before they would even consider replacing it, I would have spent the extra money and purchased a NEW battery instead. This is where I believe this business is failing its customers. Simply telling someone, "You have a 3/6-month warranty," is NOT the same as explaining what that warranty actually entails. There was nothing clearly explained on my receipt either. After reading some of the other negative reviews, I can understand why customers are frustrated. Transparency at the time of purchase could prevent a lot of these issues. A battery lasting TWO DAYS is unacceptable, reconditioned or not. And a warranty isn't very reassuring when the process for actually using it isn't explained until AFTER there's a problem. $75 lesson learned. I HIGHLY DO NOT RECOMMEND.

I got the four batteries home and when I was unpacking them, I realized that there were nuts…read moreinstalled on the posts on one of the batteries and the plastic cap that normally covers the positive post was gone. The battery was also a little dirty. I installed them all in the golf cart and the one battery that had the nuts on the post registered 12.4v while all the others registered 12.8v. I decided I would do at least two charges to see if this would even out and it did not. I noticed that the golf cart was lagging in power after about 10 minutes, which is not normal for new batteries. Each time I charged the cart the battery in question was .4v or more lower then the other three batteries in the pack. I took it back and Angel said the battery was fine and they normally don't take batteries back when they test fine and he would have to talk to Jeremy(?) about this. He gave me a new battery that had the plastic cap on the positive post. He also said that they install nuts on the posts. The other three batteries I have didn't have nuts on them and I walked over to the batteries in the storage areas and I didn't see nuts on those batteries either. I installed this exchanged battery in the golf cart with the other 3 batteries and now all the batteries charge to12.8v and the cart runs for Long durations, and the entire pack of batteries holds the correct charge. I should've been more aware and inspected the batteries closer when I picked them up. All the symptoms I saw pointed towards a defective battery or used battery. I ended up with a new battery, but it did cost me my personal time to exchange the battery and also remove the old one from the golf cart and then install another one. I guess all in all it was about three hours of my personal time and $25 in tolls. I'm adding this experience to my bucket of wisdom.

I was having a hard time finding a battery for my Mobil scooter and I came across this awesome shop…read moreon line! First time here and I was so happy to be able to purchase 2 pack batteries for the Mobil chair scooter at an amazing price! I highly recommend this place. Angel helped me out and has the best customer service! He goes the extra mile to take care of his new walk ins! Thank you Angel for providing excellent customer service!

I cannot count the number of Odyssey batteries I've bought from WCB over the last 23 years. These…read moreseem to be the highest quality I have been able to find for all my units including cars, trucks and especially for generators. The batteries aren't super happy with being stored at damaging low voltage, but last fantastically if properly cared for. WCB is super helpful in what you need to do to be a responsible high-end battery owner. For one, you need at least an 8 amp charger to care for an Odyssey Extreme Series battery. My latest purchase was a little tiny PC1200 to replace the one that fits in my 1949 Dodge truck. The original battery lasted only 10 years! It was finally killed by a 1 year neglect due to Covid 19. I think this is a pretty good testimony and I'm happy to pay whatever it takes to restore that kind of reliability. I have never had a problem with a short life of an Odyssey battery. I have had them die due to neglect, but if fully charged, they will be OK for a year. If Odyssey has one that fits my needs, I will only buy their Odyssey Extreme Series batteries and definitely prefer WCB. I have never had a problem with WCB. I appreciate their pricing. They're the best! Very highly recommended to consumers that need a highest reliability battery and outstanding customer service.

Called then on the phone, asked if them if they had the battery and how much it was. They gave me…read morethe price, it was a fair price so I drove 48 miles to pick up the battery. When I got to the shop to pick up the battery the price went up $50.00. NOT COOL I, paid the price... I would recommend finding a shop that is honest and trustworthy about the pricing.

Outstanding customer service from the entire crew!…read more I want to give a huge shoutout to the entire team at O'Reilly Auto Parts - Norco, CA (Hamner Ave. & First St.), for a job well done. From the moment I walked in, everyone was friendly, helpful, professional, and genuinely cared about making sure I was taken care of. The store was clean, organized, and well-maintained, but what really stood out was the customer service. Every member of the team was willing to help, answer questions, and go the extra mile without making me feel rushed or like just another customer. It's refreshing to experience a team that takes pride in what they do and treats people with genuine kindness and respect. The whole crew deserves recognition for creating such a welcoming and positive customer experience. Thank you, O'Reilly Norco team, for the excellent service! You have a great team, and it shows.

Day 1 - they couldn't figure out how to take off old windshield wipers, I returned the news ones…read morebecause I figured I'd just go to the dealership to get them replaced. Realized that I could probably figure it out myself so I looked up a video and was able to take off the old windshield wipers. Day 2 - I called a head of time so that they can have the new ones ready for me to pick up. When I got there they still hadn't gotten them and they couldn't fined them.

I really hate giving one star reviews, but literally three times that I've been at this location…read more They're giving me the wrong part or told me that I was fine to come by and pick up a part because it was being saved. And when I got there They had no history of me, even calling. This last occurrence , I called early in the morning, gave a Vin number gave a perfect description of my truck. I was told that the part was in stock. I was told over the phone that the part would be put on hold for me. Gave my cell phone number when I got there later on that evening again they had no history of me calling no apart was on order or in stock. Had to to repeat myself a number of times to the guy at the counter. Not sure if he's hard of hearing or just doesn't pay attention. Long story short. Finally got my part. Took it home and it didn't match the original OEM. So now I'm having to go back to the store and get a refund. And now calling the dealer and spend a few hundred dollars more going through them. And unfortunately they don't have it, so having to get it through their manufacture, which is gonna be another week. What upsets me The most is that my truck. Has Been out of commission for two weeks.now just Sitting . Just waiting to be fixed. All this could've been preventative. The part they sold me the first time. at O'Reillys actually fit.

I came in just to recycle used oil and ended up waiting almost 35 minutes to be helped, even though…read morethere were two employees behind the counter. One employee eventually acknowledged me and said it wouldn't be a problem, just asked for a couple minutes to finish with another customer. I said no problem at all. About 30 minutes later, once he was finally done, instead of coming back to help me, he went to the opposite register and started chatting and laughing with another employee and a customer. I stood there waiting until I finally had to walk over and ask if he was going to help me. His response was, "Oh yeah, I totally forgot about you." That is extremely unprofessional to who ever has the slick back hair.! Especially for such a simple service. I understand being busy, but completely forgetting a customer and socializing instead is not acceptable. Very disappointing experience!!

To all my drivers looking for a battery - I stopped in and met Mike & his team today. They were…read morevery knowledgeable, took the time to explain my situation, and even ran a diagnostic test on my battery life. Fortunately, I still have enough charge for now, but I'll definitely be keeping an eye on it. I didn't even know they had a store they definitely need to do more advertising in the community so folks know they're here when the time comes. Excellent service Tell them Team Smiley sent you

I just had my battery tested and found out it would no longer start my 69 Chevy! They had the…read morebattery I needed and the salesman was from Chicago. The service was great and carried outside and put in my tailgate. This place is so much more than a battery shop. I have decided to make this store my go to battery and light shop...

July 2020, I am a new client for Jonney Lighting and contracted them to rebuild my 1990 Land…read moreCurser engine and Trans, lift kit and all new shocks and exhaust system. The team at Jonney Lighting did an increable job and went above and beyond what was required and did an assume job. I have never wrote a review on yelp in the past, but felt Jonney and his team certain desire a note. Job Well Done!! Thank you for your honestly and great work Mark

The nicest crew there and I completely trust Jonny lightning with my 2012 Lexus 350 es. Thanks…read moreguys for the great and fast service. I appreciate and I highly recommend them.

I bought 5 USBatties in November of 2017. They are 18 months old and two of the 5 batteries the…read morecells crapped out. I was told there is only a 12 month warranty but I certainly expected to get more than 18 months of use of two which I am sure the three other were strained in the process. That is not right. 12 months is a third of the arrant of a car battery that is put through more stress. I take very good care of my batteries and should have gotten more life than 18 months on two and stressed the others.

Daniel, one of the cashiers, said he could help me put in a car battery if I came there and bought…read moreit. When I got there and bought it, he said he couldn't help because there were too many people in the store. Then said he would come help if it slowed down. After I smashed my finger and got the battery in myself, I went back to exchange the core for cash and there was nobody in the store and he was somewhere in the back. Thanks for your help! Not to mention, they were more expensive than having AAA put in a battery and AAA supplied a better battery. Last time I go to O'Reillys! Don't trust Daniel. Two smashed thumbs down.

I came in to test the battery & get two parts. Yesenia ( the manager) assisted me. She was very…read morehelpful & gave me some recommendations. THANK YOU Yesenia!!!