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    Pacifica Industrial

    4.0 (4 reviews)
    Open 7:00 am - 7:00 pm

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    Lowe's Home Improvement

    Lowe's Home Improvement

    3.0
    (191 reviews)
    1.5 mi
    $$

    Lorri gave great customer service when I came in to shop for a washer and dryer. Her phone call…read morefollowing up a few days later is what made me come back to purchase. I love good customer service. Delivery showed up as scheduled. I received texts to keep me updated on the delivery timing and the driver called when he was 15 minutes out. I appreciated being updated so I wasn't sitting around wondering and waiting for four hours. Great experience all around.

    Really bad experience at Lowe's. Purchased a harbor breeze fan with a lifetime warranty on the…read moremotor. The motor burned out in just over one year of owning the fan. I did not retain the receipt. But harbor breeze is only sold at Lowe's it's, an exclusive brand. I did everything in my power to get the fan replaced. Called Lowe's customer service tried to get an RA number, spoke to a supervisor. Took the fan to Lowe's and spent almost 2 hours at the store speaking to five different associates including a supervisor. Ended up walking away with nothing. Very upset with Lowe's. I am a avid customer and purchase many items on a regular basis. I am a property manager with several properties that I own and manage. I buy items at Lowe's and home Depot regularly. After this type of customer service, I will no longer purchase things at Lowe's. Lifetime warranty on an exclusive item, requires proof of purchase from Lowe's. That makes absolutely no sense!

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    Ice maker
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    Moxie grabber tool from household items section
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    Best Buy

    Best Buy

    2.3
    (312 reviews)
    3.9 mi
    $$

    I stopped by the Geek Squad at the Best Buy in Riverside because I wanted to have my computer…read morecleaned out. I thought it might need maintenance, but Justin took the time to inspect it and let me know it was actually in great shape. All it needed was a quick physical cleaning to blow out the dust. Instead of trying to sell me something I didn't need, Justin cleaned it up for free and had me back on my way in about 10 minutes. That kind of honesty and customer service is hard to find these days. Justin, thank you for your professionalism, integrity, and kindness. You've definitely earned my trust, and I'll be coming back to this Geek Squad for any future computer needs. Highly recommend!

    this location is a JOKE!!!!! and the superior josh is a rude inconsiderate jerk who should be…read morefired!!!! i bought a tv from them and spent over $2,000 and decided i needed a bigger one. i went to try and return it and he refused to return it to me because it was missing a part that i never received to begin with!! he claims that he can't return an "incomplete" item yet they literally SELL incomplete items on their website. he proceeds to tell me that i can contact samsung to see if they can send me the missing part as if they aren't the ones who sold me the tv with the part missing to begin with... i'm pretty sure he's racist and that's probably why i received the kind of service i did today. i will be taking this up with corporate an reporting him along with this store location. UPDATE: i went to a different best buy location and i was able to return my tv for a FULL REFUND. they didn't give me any issues with the return an didn't ask about the missing part whatsoever! they saw that the tv was in brand new condition and returned it. that goes to show that this location is clearly just problematic and they hire rude people who have no customer service skills at all. AVOID GOING TO THIS LOCATION! save yourself the trouble and just visit a different store all together.

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    Aisle
    Aisle
    When u buy laptops/tvs online they add "webroot" to ur order-there's no way to opt out-when u return ur item - they charge u $29.99 for it
    When u buy laptops/tvs online they add "webroot" to ur order-there's no way to opt out-when u return ur item - they charge u $29.99 for it
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    Pacifica Industrial - appliances - Updated August 2026

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