The customer service in sales and delivery is impeccable! My wife had them running all around the store looking at different dishwashers. They were very understanding and helpful. We bought a GE dishwasher. It was delivered on the day we needed. The delivery person was very nice and helpful. I would recommend Riverside Appliances to anyone. Great prices and fantastic service is hard to find these days. You will find it here. read more

The days of family style sales and service are disappearing, but these guys were great. Understood my needs and gave me a selection at a good value. I paid extra for delivery and removal, so it went smooth. Out with the old in with the new and explained the refrigerator features. I will be going back. read more

like stepping back in time when great prices and great customer service was the norm very happy i found you guys

Very happy with our appliances. They were delivered the next day and the helpful installers repaired a clog in the dishwasher drain at no extra cost. read more

I've bought several appliances here always great deal on great appliances a washer dryer 2 refrigerators

Bought my new GE refrigerator last Saturday with the help of Mike. He was very patient answering any questions I had. Today, Tuesday, Brian & Adam delivered my new refrigerator. Both were very professional & friendly. I totally recommend going here for your appliances instead of the big box stores. read more

10/10 recommend; We were in need of a new refrigerator as ours gave out & all our food went bad . They have really affordable deals on brand new appliances . We were able to buy one same day & next day they delivered . Mike the salesman was super polite & patient with helping us make a decision . Brian & another man delivered & fully installed the refrigerator. Everyone we met from beginning to end was nice . Definitely referring friends & family . read more

Reliable appliance bought a washer and dryer used 2 years ago still going strong. Went Back for a refrigerator is looks brand new air works great. I highly recommend read more

Riverside Appliance - Appliances Near Me - Riverside, California

Did research online to find the best value for my new refrigerator and Mike had the best deal. Staff delivers and installs for minimal amount. Old unit hauled for the best price. Little did I know they also have the best customer service around. My first unit, new and in the box, didn't work. I called the warranty and they gave me a 3/15 appointment, which is 9 days out. By chance I called Mike and explained. He sent his guys out the same day to check installation and ended up replacing the fridge with a new one they brought on the truck. Adam and his partner, didn't catch his name, were professional and handled the product with care. I recommend Riverside Appliance to everyone!!!!' Nice to see that quality of customer service. Thanks guys!!! read more

Life goes on during pandemics, refrigerators stop working and boy was I relieved that Riverside Appliance was prepared to help me and very expediently of that. We looked at the refrigerators they had, they had what we needed within our budget and delivery and set up a reasonable as well. They delivered it the next day, and the gentlemen who delivered the refrigerator and took the old one were very courteous and professional. Mike the salesman was courteous, no pressure, and delivered on promises. What else can you ask for? read more

We are natives of Riverside, CA. We have been buying appliances from Clarence and Mike since we could afford to buy new. Our first purchase was "scratch and dent" refrigerator. It fit perfectly in our cabinet so you couldn't see the dent. Great price reduction. These guys are total pros. I'm not certain how they have all the answers to our questions. They're better than Google! The display floor showroom is worth a visit. Lots of popular brand choices. Priced super reasonable. I can always trust quality, service at a fair price. read more

My mother went here and purchased a stove on Dec.30,2017. Was supposed to be delivered on Jan.4 2018 but they called the day before and said the delivery person was sick and would be delivered on Jan5 once again they call and say the stove is out of stock and on back order. It would be 2-3 weeks. On Jan 26 she called the store they then told her it would be delivered on Jan 30 but no stove. So here we are today Jan 31 my mom goes into the store to get her money back but instead they talk her into get the floor model that is stainlees steel instead if the white she paid for and she paid and extra 30.00 and it was just delivered. Not good busuness. Taking advantage of old people. read more

Riverside Appliance - Appliances Near Me - Riverside, California

Great customer service....bought a new dishwasher...they delivered and installed next day...also thanks for finding my sunglasses I lost in your store!! read more

My husband and I bought a few appliances here because they were less expensive than Taylor's appliances, but you get what you pay for. Our "brand new" dryer we paid cash for didn't work once we hooked it up. For almost 3 weeks we were waiting for someone to come repair it. we finally had to take it back ourselves and exchange for a new one. They have the worst customer service and I will never buy from them again. I would NOT recommend this company! It's worth paying a little more to have better service, and to have the sales person actually care about their customers and have some knowledge of what they are selling. read more

I love this place!!! The people are so helpful. We were in a bind and needed a refrigerator ASAP and they were so accommodating. We literally bought it and it was delivered that same morning. Incredible service!!! A++ read more

OUTSTANDING....don't want to make a long story but I bought a GE refrigerator in Sep 2018, Mike (owner) explained everything I needed to know about the fridge including free delivery as well as rebates associated with it, stated that they would take my old fridge at no additional cost and before the purchase he showed me the prices for the same appliance at sears, lowes, jcpenny and Home depot.. This price was the best!! Brian delivered and installed it.. Amazing service, extremely friendly, polite and knowledgeable... Last week I also purchased a GE Clothes dryer without hesitation, Wyatt and Adam delivered, installed and removed my old dryer... Customer service was just as great.. I highly recommend riverside appliance to anyone who is ready for new appliances. No need to shop around. 2 THUMBS UP!! read more

I realize it's Saturday afternoon and that I wasn't likely to actually get a refrigerator TODAY, however, it's not a good sign (nor is it good customer service) to walk into a place, find what you're looking for and at the price you want just to have the salesman say that there are no deliveries for today (which I expected), and that they are CLOSED on Sundays and Mondays, and their delivery days after that (Tuesday and Wednesday) are BOOKED! Hard to support local businesses with this kind of inflexibility. read more

Highly recommend RA, I had a big job and they completed it professionally and timely. As well as a few emergencies on our rental properties. I am VERY happy with everything. Would definitely recommend. read more

I purchased a brand new GE Washer and Dryer from this store for 2,000 $. 2 weeks later the washer went crazy and I called them and they Did Not stand behind their product! I was sent to GE for warranty and I'm still, over a month waiting for them to re-build the drum in this new washer. Riverside Appliance agreed to lend me a washer while I get this one fixed, well that never happened!! I have a handicap child at home so my washer is supper important to me. Now I have to pay someone to stay at my house while I go wash!! Crazy. So, with the power of the pen. I will let everyone in my association, my church, my senior center, and every one I run into know to never never support this local business!!!! Never go to Riverside Appliance on Magnolia. read more

Terribel place dont go !!!!!! Well where do I start I bought a brand new washer dryer Wednesday Jan 10th 2018. They said it would delivered Friday Jan 12th 2018. 2 hours before delivery the lady Betty calls me and says the washer and dryer don't work. I bought a brand new washer and dryer broken that was on the floor for display. Meaning that appliance should have been off the floor like th manager said. As a manager he should have made sure of that. Worst service I've ever had. They wanted to give me bc ck my money on my card and it would take up o 48 hours or more. I'm beyond pissed off . Save yourself the trouble and avoid this spot. We were depending on this appliance and waited 2 days. They could have told us before not 2 hours before delivery. Yup that's what I get for going there 0 stars if I could !!!! read more

Local business that gets the job done, (when others patronize and insult you because they really DON"T actually have appliances for sale at the stores.) I needed a dishwasher. Went to the big box guys - "Um, no we don't stock any of these for cash and carry sales - these are just to display what we can order - we have to order them in - Be here in 7-10 days" The whole thing was patronizing - thinking that I was asking for the impossible, in wanting to have an item in stock to buy. Went to Riverside Appliances - found what I wanted - "Do you have it?" - "Yep! We have 3 here now" Went down, paid for my item and they loaded it on my truck and I have it running right now. If I had not gone to Riverside Appliance - I'd still be waiting for delivery - and would still be waiting next week. Big Box stores are a waste of time for appliances - go to people that know what they are doing and deal in appliances - FOR REAL. read more

DON'T BUY HERE! They lie about the quality of their products and the quality of their customer service!! I spent over $2,000 here on a few things one being a gas GE dryer.. Brian our salesman was making a point about how good GE customer service is and that's why they use them. THEY SUCK! The dryer was handled and installed properly and when we turned it on it seemed to work for a few minutes but then stopped blowing hot and quickly filled the our house with gas. We called Brian and he tried to say that we must have used the wrong type of dolly and therefore damaged it ourselves. But the warranty covers it. One week later the GE service company called and said they tech was sick and rescheduled for one more week. 2 weeks later her shows up and said it's a faulty sensor and not caused buy us. And not even possible because there is a full metal plate underneath protecting everything inside. Tech says another week til the part arrives. So we call Brian back the the store and ask if they can swap us a new dryer instead of waiting another week he says yes but the will charge us $85 for delivery or he said me and my wife can disconnect and load up the broken one and drive back to their store to get it swapped out. I don't understand why in paying more money because they sold me a malfunctioning product and could have easily replaced it for us but insist I must pay a fee in order to get my dryer that works or just wait a 3rd week for the broken one he sold me gets fixed. Please nobody else make the mistake of shopping here!!!! Horrible customer service! read more

Riverside Appliance - Brian said we must have pushed a drum out of alignment so any malfunction is due to us not them. Proof that's bullshit! - Appliances Near Me - Riverside, California

Thank you Riverside Appliance for treating me like an old friend. Great product knowledge, no pressure and excellent prices. Could not be happier with the service I received. I will be back here for all of my appliances needs , for both my home and my rentals. read more

HORRIBLE HORRIBLE HORRIBLE!!!! DO NOT BUY FROM THESE PEOPLE!!! Wish I could give ZERO stars. These people are HORRIBLE!!!! My aunt recently bought a microwave and oven at this store and was happy to be supporting a local business. They came out, measured , and ordered what they thought was an appropriate size to fit in her cabinet space. When the microwave and oven arrived they sent Leonard to install. Upon the completion of installation she questioned how poorly the installation looked. He added in multiple pieces of wood with what looks like caulking or plaster smeared on it and left it for a completed look on cabinetry between the microwave and oven. He told her she needed to get someone else out to come and fix it!!!!! Ummm no! You are the installer and you need to finish what you started! After he left my aunt decided to call the owner. She called the owner, Mike, and asked him to come out and look at the poor job. He claimed he would contact her when he had an opportunity. Three days passed and she still heard nothing from him. She once again called and asked when he would be coming by. He told her it was a busy time of the year and he was too busy to come out and see what had been done. He said he discussed this matter with his installer and this was the "best" they could do! Well , if that's the best you can do I would never want you doing anything for me again! See pictures. With an attitude , he offered to give her the money back for the appliances but left her to deal with the installer if she wanted the installation money back. Here she is left with no appliances, extra wood added in with caulking smeared horribly all over it, and the edges of her cabinets ruined. She is also out $215.00 for "installation". She is VERY disappointed with her experience with them and will NEVER shop there again! $215 dollars later she has NOTHING to show for it, AND this is what she is left with to fix. AGAIN SEE PICTURES! read more

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Friendly and knowledgeable staff help the decision making process easy. Along with great prices and same day delivery, quality appliances are found throughout their floor. Super happy with my washer and dryer delivery. Quick and easy. read more

Just wanted to Thank these guys for there service. They did not have the part I needed in stock but they were the only place that I called (I tried every store in my area) that actually referred me to a part supplier that had the part in stock. The salesperson was extremely helpful and extremely knowledgeable and I will be using these guys from now on for anything else I need. He also informed me that they have a huge selection of used components in the back of their warehouse and that's something that I really will find useful in the future. it's amazing to find somebody nowadays that actually wants to help somebody not just sell them something. Thanks again read more

The customer service at this location is amazing. I didn't catch the guys name but he was just great. I will go here again for appliance purchases! read more

Our first time going to an appliance place looking for a used fridge for our garage. Very knowledgeable staff, GREAT customer service and extremely reasonable prices! Highly recommended!! read more

We bought and had them install a built in gas oven. Great pricing, great installation. This outfit knows what is doing in and out in an hour. Neat clean and careful of surroundings. read more

Easy breezy. Order the refrigerator over the phone with Evan. He showed me what the exact style would look like and answered all my questions. (I had never heard of a Danby refrigerator evidently they are an American made company and smaller refrigerators are their niche. read more

Great experience! The sales people are more knowledgeable than Home Depot or Lowe's! I got exactly what I needed for my home! They beat their prices also for same makes and models. Also picked up a sofa and chair that were American made. Highly recommended if you need appliances or furniture! read more

The purchase part went very well as I expected as I was referred by a good and trusted friend. The installation crew did a wonderful job, in fact if I was reviewing them only I would give them 5 stars. There was a griddle promised with the stove but none came with the install crew. They called Mike (Salesman and owner) and then asked me to call him. Once I called Mike I was no longer the customer about to buy ($)something from him but a problem that he did not want to deal with. Mike was very unprofessional and not a wise businessman. If I was only reviewing Mike I would give him no stars. Now I have to find a business that can sell me the rest of the appliances that I need, Refrigerator, Dish Washer, Washer and Dryer. read more

I found GE slate appliances and called everywhere to see who had them in stock. I spoke with Mike from Riverside Appliance and he was able to get all items I wanted and delivered in a timely fashion. The guys who installed were terrific, handled my appliances like they were installing in their own home, and were very easy to communicate with!!!! I ordered the wrong refrigerator, and Mike was on the ball to get a new one that would fit. I highly recommend this company for appliances. read more

I recently purchased new kitchen and laundry appliances to go into my new home. Mike at Riverside Appliance was far more knowledgeable and helpful than any salespeople I had encountered at other stores, and they have great deals on open box and floor model appliances that saved me thousands. In addition, they have the hard-to find Speed Queen washers and dryers that have good warranties and are extremely reliable. Overall great experience and good follow up with Mike, he is always there if you have any questions. read more