I drove from far away, their hours for Sunday say it's 10am-6pm and got here at 2:56pm they were closed! I had called before I started driving and the calls wouldn't go through. read more

Howard's Appliances & Mattresses - Appliances Near Me - Riverside, California

Absolutely terrible experience. Our salesman was Jesse and he sold us a dryer and let us know that it would be on backorder and get to us before Thanksgiving. Thanksgiving comes and goes and still nothing from them so we finally called to speak with Jesse. He had no news for us and then when he finally got an update on when we would get our dryer he told us that we were not guaranteed to actually get our dryer a month later. this would be three months going on with no dryer. He was very rude and I felt very taken advantage of. We found the same dryer that same night in stock and bought it within 20 minutes for a cheaper price. It was absolutely terrible customer service and would not go here or recommend Howard's. How do you sell somebody a dryer without guaranteeing that they get the dryer? How do you sell somebody something without actually ensuring that they get that? read more

This is a 0 rating but unfortunately, we have to leave one star. I truly wish yelp would fix this part of their app for businesses like this particular HOWARD's TV and appliance in Riverside. We have been shopping and researching refrigerators for quite some time so we knew what we wanted to look at. Upon entering the store, we were not even greeted there were three men in there working, one gentleman sitting by the front door at a desk helping customers, and the other one was walking around, helping another customer with refrigerators and the third just sitting at a desk! At this point, we must've been in the store for roughly 15 ish minutes and still was not asked if we needed any help or told somebody would be with us shortly. It was as if this one customer that was being helped was the only one that mattered. as if we were invisible. At this point, my husband asked the guy sitting at the desk for help. He came over and kindly said he would have to get the other gentleman that was helping the other lady. What a joke this place is. Zero customer service skills. The sales person with the knowledge of refrigerators could have said something to us, rather than just act like the other customer was the only one that mattered in the entire store. Unfortunate as we were ready to purchase, currently on the way to the corona store, for some much needed customer service read more

I called to see if they carried the brand I wanted and Dennis was very nice. When I arrived Jesse greeted me. He didn't listen to what I wanted and was very pushy. When I told him I needed to call and discuss a different brand with my husband he not only hovered, but continually interrupted my conversation. I ended up leaving and found another local business that had what I wanted in stock. read more

When you desire co-ordination of product or design (say for an expensive upgrade of your kitchen), this store can help you, and provide service to the products for the next 10 to fifteen years. read more

Speed Queen isn't a 1960's drug band. But if it were, I bet their music was groovy. This day in age, Speed Queen is a brand I hear about over and over again. Fifteen years ago when we were in the market for a washer and dryer it was Speed Queen we were encouraged to buy. Five years ago when the washer in our back house was on its last leg, the repair tech suggested Speed Queen. Two months ago my Maytag washer started showing signs of failure another repair tech spoke highly of SQ. And when the coin operated washer at one of our Riverside properties died, the repairman there also recommended SQ. Now that I think about it, the washer and dryer combo I grew up with was, you guessed it: Speed Queen. As a child I remember putting those machines to the test, we were always doing laundry and I don't ever recall them needing repair. Before I was a homeowner I did laundry at a local laundromat and it too was equipped with Speed Queen. I see a pattern. Built so you can do laundry for 25 years, it says so in their marketing materials. We replaced the Riverside washer with Speed Queen. We're tossing around replacing our South Bay homes with Speed Queen. I'm wishing I could find a Speed King to grant my wishes because these machines are priced just shy of a King's ransom... Pizza King won't suffice. I'm no laundry princess but I'm guessing the Queen is going to make her appearance here very soon. I'll eat cake just before laundry day. No crowns in the cycle please. Can you dig it? read more

Howard's Appliances & Mattresses - Was Taylor's and is now Howard's. - Appliances Near Me - Riverside, California

Had a great experience working with Dennis. He took his time and got my wife the right fridge for our house. We are very grateful for his help and support. read more

We bought a new microwave similar to what we had. It was quite reasonable. Installation was done two days later and the old microwave was removed. We're very happy with Howard's and will no doubt buy from them again. read more

How refreshing it was to speak to Dennis at Howard's. I am used to a level of barely competent at Lowe's or Best Buy, but Dennis has been the most knowledgeable appliance rep I've ever dealt with. His communication was top notch. He even caught a major mistake in my judgment that I would have followed through with if he was not there. He worked with me on the price and was able to match the lowest price out there. They have a perfect show room and are not at all pushy ... This is my new one stop shop for appliances. read more

We came to Howards after another supplier let us down. I just wanted to take the time to thank Howards, specifically Andrea, for her helpfulness and quick response to my price and availability questions. When the specific model we were looking for wasn't available she helped locate a comparable one that was in stock and could be delivered next day! As a residential house flipper this level of service is so important to us! I'd also would like to mention the Howards delivery man, Thay is top notch and represents the company very professionally. He went above and beyond to deliver the product and communicate with us even when our contractor wasn't there to receive it. It's so nice and refreshing to get that old school great customer service! It goes a long way in my book and we appreciate it very much and plan to do more business with Howards in the future! read more

I have been here twice, and I have to say I love how the customer service is so helpful at the apartment of parts. I have saved so much much money by getting the part here for my LG clothes dryer and fixing it myself. This place is a great LOCAL STORE to get parts instead of waiting when ordering online. read more

Howard's Appliances & Mattresses - Dryer drum roller - Appliances Near Me - Riverside, California

Dennis at the Howard's in Riverside was tremendously knowledgeable and made the experience for a new washer and dryer for my wife and I easy. Would recommend to family and friends. read more

Dennis helped us decide on a range and refrigerator. He took into account the features we wanted and the current discounts available and guided us towards the best appliances at the best price. I felt that he went above and beyond for our family and I would buy from him again. read more

Our 17 year. Old refrigerator finally decided to quit working. Thankfully we visited this location first. With a good selection of floor models, we were able to get one delivered the next day. We greatly appreciated the knowledge and helpful insight that Paul Karandos had. THANKS AGAIN, Lila and Jose read more

SCAM WARNING! I ordered an LG dryer online from this place for my grandmother and on the next day I get a call from manager Armando Padilla saying that the dryer I ordered is out of stock and that he would replace it with a higher priced Samsung model, but would match the price. We agreed and the delivery date was set. Then the next day he calls again, and says that the price for the Samsung did not include the hose, the electricals, and all the accessories so I'd have to pay an additional $100. Classic bait and switch. Beware these guys are douchebags. read more

Our washer broke so we were looking to replace with a stacked set, Paul greeted us right away and let us know what was on sale and what we're the best deals. We were able to purchase and get delivery same day, it was great! read more

We recently purchased a SpeedQueen Washer and Dryer from Vincent Lonero at your Howard's Store in Glendale, CA. He was extremely, helpful, knowledgeable and patient. Vincent did everything humanly possible to make sure we were completely happy and satisfied. It is very obvious he enjoys his position and he certainly performs his duties with the utmost professionalism. We highly recommend him to anyone who is ready to make a purchase. You will be extremely happy. We feel Vincent would be a great Manager. Vincent is a true asset to Howard's. Joy & Judy read more

Honestly have hate dealing with this company after them causing issues with installation. Took two weeks to get a hose replaced and they had to do it twice over because they brought me a broken hose when they came to replace it. On top of that, there's a hole in my wall for my pipes, the cover was installed improperly so it just sits there dangling. Find a better company to do business with, one that ensures they do it right and don't send people who will half a** the job not once, not twice, but three times! read more

First time I've been here since the change from Taylor's to Howards. I have to say I was treated just as good as I did back in the day . Came in for a part left with a stove . Jesse Diaz treated me great . I will definitely keep coming back. read more

My dryer went out and we needed a replacement fast. Our first thought was to drive to the local big box stores but found Howard's through a quick online search. Timing was great and we were able to take advantage of an amazing Labor Day sale. Ended up buying a washer & dryer for the price we were looking to spend on just the dryer. They delivered and setup both appliances the next day. Paul was super helpful and easy to work with. Customer Service was great! We were in and out of the store in under an hour. We'll be back for a stove soon. read more

The time I walked into the business I was recognized and assisted by Jesse Deas. He was very patient and gave me room to look for what I needed. I selected a model researched it and paid for it. The financing is really good 100% interest free for one year, that was a good deal and then my item was delivered to me the following business day. The delivery person were efficient and kind. read more

Howard's Appliances & Mattresses - I purchased a washer - Appliances Near Me - Riverside, California

I needed a rangetop and a downdraft unit for my island during a kitchen remodel. The sales representative, Dennis Taub, was outstanding. He was helpful in every aspect of the transaction. Whenever I had a question, he would return my call timely, and was very responsive and knowledgeable. Dennis handled the coordination of the installation, which went off without a hitch. Max and Doug were the installers. My contractor said that they were probably the best installers he has ever dealt with. They did a great job. I have bought a lot of appliances and had them installed in my life, but this was by far the easiest and most efficient experience I have ever had. If you are in the market for Appliances, do not hesitate to contact Dennis Taub at Howard's in Riverside on Magnolia. Bill Bratton read more

Dennis helped me with a purchase of a new Fridgidaire electric stove. He took good care of me from beginning to end with a follow up call to make sure my install went well. He knows his stuff and is very friendly and professional. I'll definitely look him up in the future for an appliance purchase. read more

My wife and I recently purchased a washer and dryer from this Howard's Location and were blown away. The process was painless and all of the team members we worked with (Dawn, Sophia and Estefany) went above and beyond throughout the buying process to answer my questions and to ensure everything what right with my order. I highly recommend Howards and will be coming back next time I need to make a major appliance purchase. read more

I went in today, walked around for 25 minutes. Not one sales person helped. Walked out very disappointed. I would frequent there when it was Taylor's appliance. Won't buy anything from this business, customer service is horrible! read more

We just purchased our Thermador appliances from Howard's and I 100% recommend Paul Karandos who assisted us with this purchase. We had shopped around from Pacific Sales to Howard's and hands down we had the best experience going straight to Paul compared to any other place. Paul made this purchase as flawless as you can imagine, additionally his attention to understand our needs and working with our budget was exceptional. Thank you Paul for your prompt assistance over the phone and in person - we will be your returning customer for all our appliance needs! read more

Our friendly Local Midway Home Solutions store was sold to Howard's with the promise that all warranties would be covered or refunded, as our Midway contract stated, by Howard's. Now that I've contacted Howard's to refund my unused warranty purchased from Midway, they refuse to honor the refund. Worst customer service ever. It's too bad they ruined our honorable Midway store that had excellent customer service. I will NEVER buy anything from Howard's. read more

Taylors appliance is now Howard's Appliances. Dennis Taub was with Taylors for over 25years. He is still there and is an outstanding employee. I've had the pleasure of working with Dennis for a long time. He's always been very helpful, knowledgeable and friendly. Howard's is lucky to have him. He's the reason that I shop at Howard's. If you are in need of appliances or parts I highly recommend Howard's. Be sure and ask for Dennis Taub. You won't be disappointed!! read more

Ralph Fernandez, I just wanted to thank you for calling me and providing the information needed to get my refrigerator serviced. You were so kind, patient, informative and didn't transfer me. I really appreciate that, thank you so much kind sir. read more

Howard's use to be Taylor's Appliance. I could go in and get what I needed , and have it installed the next day. Now as Howard's not as easy. Had it not been for Dennis, I might have gone elsewhere. Dennis was very helpful and worked with us. So I ended up buying at Howard's. read more

Had a great experience at Howards Paul had helped us and he was great in recommending the best washer that was ideal for us and happy what we ended getting and he wasn't forceful on and was patient with us. read more

Back again with praise for Howard's (formerly Taylor's). This time for their installation team Doug & Max. These guys were professional, knowledgeable, and kind. Our order was a bit tricky as we needed to order a part from another vendor before installing our cooktop and wall oven. The team came out twice and went above and beyond to help us with the install. I can't express my gratitude enough for their excellent service and great attitudes. We will definitely be shopping here again! read more

I recently moved to Riverside and desperately needed a refrigerator. I went to Howard's on Magnolia and Dennis helped me get a refrigerator with next day delivery. Dennis is knowledgeable and patient and also helped me pick out a stove, dishwasher, microwave, washer, and dryer. It was great working with Dennis and getting all the appliances I needed from one store. Since I purchased quite a few appliances, I had a few delivery dates and each delivery team was amazing. The delivery teams were efficient, on time and respectful of my property. I had issues with the dishwasher and Dennis and everyone I worked with at Howard's made sure the issue was resolved quickly. I highly recommend Howard's to anyone looking to buy appliances. Howard's has a great selection and amazing customer service. read more

After poor customer service and long waits at Lowe's, we came to Howard's where Paul was a true life saver. My wife called prior to departing to see if the dishwasher we researched was available. Desperate with days before Thanksgiving, Paul was able to secure the desired dishwasher and ensured it would be delivered one day prior to thanksgiving...This saved the day and made Paul our hero, and us long time customers of Howard's! Thank you!! read more

It amazes me how attentive the staff is when you want to purchase something. It's a different story if you have a problem. Not even a call to see if they could somehow be of assistance. I wouldn't recommend shopping here unless you don't care about customer service, which has somehow gone south. read more

This review is for Taylor's Appliances, now owned by Howards. I say this because if you call Howards, they will not direct you to the Riverside store, but to Corona. Nevertheless, if you were a fan of Taylor's (as I was, since 1989), take heart. The staff of Taylor's is still there. Dennis was able to access the dimensions of the freezer I had bought (and that died in the heat wave in a hot closet) and to guide me to the best replacement, including specific dimensions. I was able to find the best choice for me thanks to Dennis. He said it would be delivered the next day. Here's where the kudos to Howards comes in. The freezer I ordered was in Pico Rivera. They sent me a text that evening, advising of a window of 1-4 pm the next day. At 1:05, I received an automated call that they would arrive in 10 minutes. They did, and they completed a difficult installation in 10 minutes. So, win-win: the staff at Taylor's -- the delivery of Howards. read more

Bought a Bosch refrigerator on 9/27 and it was delivered on 9/29. We used the 18 months 0% financing deal. The buying process was quick and easy, as was the delivery. Our salesman was not pushy and he was willing to answer any questions. Another salesman also helped us while we were waiting. Will definitely be buying our future appliances at this Howard's location. read more

Excellent service and if you have questions or need help (no questions is a dumb one) JR is the person to see. He is comforting and reassuring on finance and purchases. Thank you JR. read more

Good customer service, good choices of ovens that I needed and delivery when estimated. A positive experience.

Jessie was very helpful in finding the style of refrigerator and the color we needed.