The young lady in the garden center was knowledgeable and helped me while in a time crunch for more than 20 minutes on a hot and humid day. I had forgotten her name at first, but then when I spoke to a neighbor of mine, we figured out that the lady that helped me was "Amber from the mckinley HD" which is how they reference her. She lead me into buying some boogum-villia's (that's prob misspelled, idk) and they are a new favorite of mine. Then as I was loading up my car, I saw her helping an elderly person loading up their plants and garden soil bags. This Home Depot is well maintained all the way around. read more

Came in to buy a couple of fans. Went to the Pro Customer Service area and was greated by Mari she was very helpful. She called Saudi (hopefully I spelled his name correctly if not please for give me)to help me. He said that they had to get it down for the upper shelf and had to get a forklift. These two associates were very helpful and I want them to be noticed. They made my visit very pleasurable. Considering they had to get the product down with a fork lift it was very quick. I will definitely be back to this location even though there is another location closer to my house. read more

The Home Depot - Front entrance - Nurseries & Gardening Near Me - Corona, California

Mary Walton provided outstanding customer service! She walked me through the warranty and installation details, answered all my questions, and made sure i chose the right refrigerator. She was professional, patient, and knowledgeable from start to finish. She was able to get me a huge discount. Thanks to Mary and the team at Home Depot. read more

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When I'm not feeling the cost paying top dollar for direct help of experts or professionals. I just watch a few videos on YouTube and head over to Home Depot and do it myself. They have a great selection of what I'm looking for. super hard to find somebody that usually works there, but I managed to find what I need. To go home and take the task on hand.DYI and save some money. read more

Good experience today. I needed to get Wasp nest removal and the staff recommended me a good one Hot Shot brand that will spray up to 26 feet. The past ones I bought really didn't work so I'm hoping this time it will work. The staff also said for me to keep the receipt and I can exchange if this one doesn't work. read more

I had a great experience at Home Depot! One of the employees, his name was Vivek, and he was extremely helpful and took the time to answer all of my questions and help me find exactly what I needed. They were friendly, patient, and made the whole experience so much easier. I really appreciated the great customer service and would definitely come back! read more

The service I experienced today was exceptional! I was looking for a saw for my husband to cut a huge limb off of our tree. The gentleman, Paras (I believe that's his name that I noticed on his work apron) he directed me to an amazing sale for Memorial Day for an electrical saw! Will definitely come back to this location! read more

So I rent yesterday the truck for 4 hours and I paid it 165$ and I ask the guy who helped me what if I was late he said they will charge you extra time you use I said perfect I signed up and when I dropped the truck the white lady was there she said you late an hour you will be charged all day rent I said no body explained to me she became so rude and saying I don't know nothing and she checked the notes and the guy wrote I am was on the phone while I am signing witch is a lie and I talked to the manger later she said I will call you back and she didn't unfortunately they charged me 200 for 4 hours never again read more

3 stars because I always love the little ladies working at this Corona store and love sharing my projects with them. I frequent this store between 3-4 times a week because I always got some bright idea for a new project. BUT tonight was a totally different experience. I was assisted at self checkout by an associate I've never seen before, named Margo. I had a debit card in my hand waiting for her to finish scanned my items and she turned around and snatched my debit card out of my hand and proceeded to scan it on the pin pad. I have never ever experienced anything like that before. No one has the right to snatch someone's personal property out of their hand without asking. It's absolutely insane. I will no longer be shopping here as long as you have this ratchet cashier working here. There are cameras all over self checkout and I really hope management would take the time to look back at this footage and take necessary action. read more

Wyatt, the assistant manager was amazing. There was a few employees there that tried to help but weren't successful, but Wyatt went out of his way to make sure he completed to answer all detailed questions I had plus fixed my problem. Thank you, Wyatt for being an amazing. asset to the Home Depot team! I hope you get recognized for all your. read more

I am writing this review to report an extremely disturbing and humiliating incident that happened to my husband the day before Thanksgiving--an experience that no customer should ever have to face. My husband went into Home Depot with a pipe in his pocket, purchased a new pipe, and left with his receipt in hand. He then drove next door to Dollar Tree on McKinley. Moments later, things escalated in a shocking and terrifying way. The Home Depot store detective falsely accused my husband of theft and told police he had stolen the item. Because of that false claim, police confronted my husband inside Dollar Tree, yelling from the door, "Get your hands up, you are arrested!" in front of employees, customers, and families. He was completely blindsided and humiliated. Even after showing proof of purchase, the detective still took his receipt and the item he had just bought. Police then put him in a van, took photos of his tattoos, and treated him as if he were a criminal--all because of a false report made by the Home Depot detective. This happened despite the fact that my husband is a homeowner in Corona and a former Home Depot manager from the Inglewood location. To be treated this way by a company he once served is disrespectful, traumatizing, and completely unacceptable. No customer deserves to be profiled, accused without evidence, or publicly humiliated. Home Depot must take responsibility for the actions of their loss prevention team and ensure that this never happens to anyone else. There was no apologies. They only said I guess it was a misunderstanding. read more

I rented a tool and it stopped wit after I had to refuel. This was less than one hour into the rental. I called the store many times asking for help to troubleshoot it. It never worked after that. Employee was annoyed about me calling them and started to be rude. I went back to the store and they changed me for the full rental. The filter was very dirty and that caused the gas equipment to not function. The manger on duty, Karen, hung up the call when I called to discuss the issue. Wasted my money, wasted a day and the pay for my helper. All wasted Save yourself the headache.. go to another place. read more

The rental department; standing there for a good 20 mins. No help and when he came out rude AF, when asked for help and what he suggestions as professional in HD. clueless, lazy and rude . Wonder if he's there just to get his hours. If a customers has questions and don't know would he be more considerate to help. HD hires these A$&&@@ and do nothing as surveillance is running all day. read more

What happen to Kat at the customer service? What happened to the customer service at this store. I am a frequent shopper of this establishment and was not very happy with my recent trip that I made it seems like Home Depot is hiring nothing but children these days no help in the aisles nothing where it needs to be and no help to find. Then I walk up to the customer care desk and ask someone if Kat was available. And they said she no longer works at this Home Depot, how sad I hope she is doing well, and she sure was missed on our trip to Home Depot! You need more people working for you like her! read more

The shelves weren't stocked with items they had on pallets. The associates were not quick to assist. Once I got someone to assist it took 20 minutes. I had to check or it would have taken longer. One of the workers called me a slave and I was so mad, and even though she said she said she was joking, there's nothing funny about it read more

The workers were suspicious of me when I was looking at screws. I went here to look for M4 0.7 30mm screws I was minding my own business for about an hour looking for the screws I needed, then they had one of their employees stalk me and constantly stare at me I felt like they were breathing over shoulder they must've come to an assumption even though I was just looking for screws. Then after I go to self checkout another employees stands right next to me and proceeds to watch me scan every screw as if I was planning to skip one or something. These Home Depot employees need to get their priorities straight over here worried about me browsing 1 dollar screws like it's coming out their of paycheck! read more

The corona paint dept... If you're looking for a test of patience or a masterclass in being ignored, very rude, congratulations--you've found your spot at Corona HD. I entered the paint department optimistically, thinking I might get some help matching colors or, heaven forbid, asking a question. Silly me. The woman associate who looked genuinely inconvenienced by my existence. Negotiating for their help felt like trying to broker world peace--minus the progress. Each question I asked was met with a shrug, a vague mumble, or a blank stare worthy of an Oscar. I guess "close enough" is the new standard of excellence. If you enjoy being ignored, confused, and walking out more stressed than you came in, this is the HD paint department for you. read more

Mary was very rude. I don't know what happened, her service started off great but she just became very sour & it made me incredibly uncomfortable. If you didn't want to help me, you could've just denied the service instead of being rude and ruining my day . I went to the front & Karen was able to got through with my purchase easy peasy . So thank you Karen read more

I rented a cargo van yesterday, went from Corona to Downey and back 30miles each way, went back and forth twice. Since I finished early, I decided to tank up and bring the van back since my car was parked in the Home Depot lot. When I got to this location, they said that I could leave the van and return tomorrow with the key. Which I did. So when I came in the next morning, the clerk for rentals checks the gas and comes back and says that the tank is half full. In total shock I ask him to show me and it was. So in a cocky tone says, " I am just saying what I'm seeing" ... and so I say I fill the tank of this van, so I am not going to pay $20 for each gallon of gas that you charge for a half filled tank. But I was livid. So 60$ after, I ask to speak to a manager and the manager just tries to be cordial. I am a complaint resolution officer for customer complaints and I read people very well. This man did not care or even understand what I was so upset about. He then proceeds to act like it was an A-ha moment and then says " Oh you mean you think they stole the gas from your rental!" Seriously??? I have been talking for 5 minutes and he was none reactive until I was so upset and just started tearing up. So at this point I just lost it and it was only then that he says they will review the cameras on lot. Clearly nothing was going to be done, so I said, its useless speaking to him because for one, he never gave his name nor did he ask mine. So this was HOME DEPOT's way of de escalating the situation. Bottom line - rental equipment customers - BEWARE! I left that place paying for a van for $150 and $100 for gas with only a fourth of it that was used from the haul. Who even does this??? And just because I am a woman, the place dominantly with men just act like I was making things up. I am still expecting HOME DEPOT's manager at McKinley to call or email me. I would give a NO STAR but it wouldn't post if I don't give a star. read more

Albert and Daisy are the BEST when it comes to customer service! Friendly and so helpful; they assisted me with my shopping needs, even though they were in the middle of some kind of project. They took 15min to help me copy keys and find all the things I needed. All great service with great smiles. THANK YOU Albert and Daisy. You guys are super appreciated. read more

Kat in returns was very helpful and went above and beyond to help me with my return and purchase a firepit.

I received a nice Kohler showerhead for Christmas. Before installing, I went to Home Depot just to make sure I had the right tools and to get any helpful tips. Ray is amazing! I won't bore you with all the details but I will confess, I encountered a challenge and went back to the store. I asked if Ray was available however was saddened to hear he was not there. Another representative helped me which I am truly appreciative for however I was happy to see Ray as I was getting ready to checkout (I think he may have returned from break). I brought him up to speed with the status of my "uninstalled showerhead" lol and he patiently listened to my story and re-directed me to more appropriate, cost effective options which I appreciate. I got home and followed his advice and I was able to install my new showerhead in less than 15 min! If you need anything, ask for Ray, he is very knowledgeable and will take time to listen and empower you to get the job done!!! read more

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This is the worst customer service I have ever received at a Home Depot! This is the Home Depot at McKinley Crossroads II located at 490 N McKinley St, Corona, CA 92879. The back story: We have Kitchenaid products. We purchased our microwave in 2017 and have had it repaired one time. We started having issues with it again in May 2025 so rather than have it repaired again, I chose to replace like for like and ordered a new one from Home Depot on May 30, 2025 as it was not available instore. By the time it was delivered on June 12th our original microwave was miraculously working again and I apparently should have cancelled or refused the delivery. However, I was sure it was temporary so accepted the delivery. The original was still working as of July 26th so I decided to return the new one which was still unopened. Started with Debbie at returns. I explained that I purchased this microwave, which was unopened, after my identical one stopped working correctly and I wanted to replace like for like. Further explained that by the time the online order was delivered, my original one started working correctly again and that was why I needed to return it. She huffed and puffed and got someone on the phone and then told me with her snarky attitude that they would take it back but with a 15% restocking charge which amounted to $115. I explained that I had to order it online because it was not available in the store and as such, I would like to have the restocking charge waived. She rolled her eyes, called Karen the store manager and told us to wait, which we did for about 10 minutes. When Karen showed up she clearly had no intention of waving the restocking fee and in fact took great pains to flip through their policies to point out that returns for appliances had to be within 48 hours. So, I said, just to be clear, you are willing to take it back and you have the ability to waive the restocking fee, you are just unwilling to do that and she said yes. So, we left with the microwave. We had intended to purchase a $30 item once the return was complete and my husband also advised her that he often has his guys purchase things from the Home Depot, he owns an Electrical Contracting company, and spends upwards of $10K per year in addition to our personal purchases which are at least $3K + and that we will not be utilizing HD in future. We also told them to keep the $30 item as we will get it elsewhere. Seems very short sighted over $115. Karen, came across as a real "Karen"! read more

Picked up my Christmas tree from this location, and the guy that helped me was so helpful with great customer service. I am hoping I have his name correctly, but Fara was amazing and super friendly! read more

This review is about James and Manny in customer services. We went a couple weeks ago and visited the garden center and as we tried to pay with a couple of HD gift cards my husband received as bday gifts, we found out one card was already used. The card even had the receipt and we left both cards intact so the cashier could open them herself. We aren't from Corona but since my husband was there earlier in the week for a job, he really liked this garden center selection. Anyways, thanks to James searching and finding out more detail about how the card was used by the fraudsters, he found a solution! Manny ended up ringing us up as we still needed to pay for our plants and he was very kind and efficient. Thank you both!! read more

I went to Home Depot in search of renting a carpet cleaner to clean my carpets before my party. The people behind the rental counter were extremely helpful and explained each carpet cleaner that they had a which one would work best for my project. They also let me know that they only had one brand of liquid cleaner in the rental area, but I could go to another aisle in the store and pick another one if I wish. I went over to the other aisle and grabbed a ZEP product and I couldn't of been happier. The carpets came out great and I actually used all of the cleaner that I bought. They do a higher deposit for the rental on your credit card, which I totally understand, and then return it when you return the rental. I had to purchase my other items at the cashier outside of the rental area and the self check out was closed, so it took a lot longer than usual. There were only three check out lanes open and a ton of people checking out. I wish they either opened the self check out or had more cashiers. read more

Wow!!!!!! Hope you don't need assistance anywhere in the store. Can't find any employee to assist and when I do I am still waiting for 30 minutes. Ridiculous! Lowe's here I come! read more

So I don't really know a lot about tools I had an office job my whole life. I knew what I needed so I went to Home Depot. Walking around aimlessly with no one there to help me. Right when I walked in a woman by the name of Nahla asked if she could help me. I guess I'm looking for a hacksaw. This woman is not from this country and I don't know that she knew what a hacksaw was but she pulled it right up and told me exactly what I needed. I went to find it and I need some more help again no one to be found so I went back to Nahla. I asked for a table vice and again she hadn't got a clue as to what that was. But she pulled it up and told me exactly where it was. And lastly I needed some PVC elbows. Once again not quite sure what that was but she pulled it up on her phone and told me exactly where it was. This was the best higher you ever made Home Depo. She doesn't really have a full grip of the English language or our terms but it didn't matter she gave me service above and beyond everybody else in that store that day. I know me if I didn't know what someone was talking about I would've crumbled under pressure. But not Nahla!! The five stars are for her and whoever hired her. Thank you very much Nahla and keep up the good work read more

The staff are very helpful but the customer service manager was a little disappointing. There was a promotion online for a power sander for $25 off that for some reason or another, didn't match the price in store despite having the same Sku number. I went to customer service and politely explained our situation. The lady at the register was ready to give us the online price but needed her manager's approval. Instead of giving us the price that Home Depot is advertising online, which he easily could have, he tries to haggle with us. My wife was furious but I just politely told them no thanks I'll purchase it online. The guy could've easily saved us the hassle from ordering it online and could've made a sale for his store, but ironically, customer service was not high on his priority. We wanted to start our project today but now we have to wait a week for our sander to arrive. read more

Came here to get plumbing equipment and a toilet, I asked for help and got all the information I needed. The staff was super friendly. As I was checking out another staff member asked if I wanted to apply for credit card there and I would get $75 bucks off my first purchase. I applied and got the discount for that same purchase. Easy peezy, lemon squeezy read more

My experience was bad from the very beginning. My refrigerator came with scratches on it twice. I was supposed to be on an interest free plan for six months and they did not do that !!! So now I have to pay it off so I do t pay any interest. They are such a sham. Do not buy appliances from there. They can have this credit Card. Never again!!!! read more

Came here again for the third time in 3 months. They never have what I need. Usually I will just order from Amazon as I stand there in the store looking at a messy , empty shelf. Hello, covid is over! Each time I come I bring a propane cylinder only to be told "we are out" Cmon, there is no shortage of propane. REPLACE YOUR STORE MANAGER! He/she is not doing a good job. Shelves are empty and messy, no one really seems happy and there is never propane on the weekends. Today was my last visit to this crap hole. I start driving a little further to Lowe's tomorrow. Thanks for nothing! read more

Today June 6 th we not in to return some item that didn't work out and we were asked to come over to side counter And was assisted by Ms. Francis she was very helpful and accommodating good job Francis thank you for helping us . read more

To whom it may concern... Zero 's me n my wife went to get some bags of soil and im on a wheelchair so as soon as we finish paying i asked the employee working the self checkout section (Desarie) if it was possible to get someone to help us load the bags of soil into our vehicle because they were really heavy she says yes an employee is on the way so we're outside waiting on the loading sone for lik10 minutes and no one comes so my wife goes back inside to let her know that we were still waiting for help she (desarie)say the same thing that the employee was on his way another 10 minutes go by and no one came I literally had to ask a customer that was walking out if he could help us and he did. read more

Used to be my go to HD, never again. Do you ever do inventory and restock anything at this point, is everything being stolen?

Joel and Tina Marie were both incredibly friendly and BEYOND PATIENT!!!! I had no idea where to go and what exactly I was looking for, all I could do to help in giving information was offer an extremely horrible description and they were able to help me find a larger alternative to my problem and again we're so patient as I was extremely unknowledgable. Thank you again for the excellent examples of customer service read more

Very grateful for all of Parus' above and beyond help during some recent remodel projects I had to do. A huge THANK YOU! God bless you always Parus! read more

To have this long a line on a monday evening shows poor management in my opinion. Everyone complaining in line

I've shopped Home Depot for years! I had previously been really disappointed with the lack of knowledge in different departments. Today that all changed. I don't know what you guys did, but I was impressed! Everyone I asked a question knew what they were talking about. I want to specifically thank Nikki in the paint department. She helped me with a sprayer, paint, stripping gel and more. She knew all about the products and where everything was. I will definitely keep shopping here! read more

This morning I was picking up lumber. I attempted to ask for help from a female (didn't catch her name) who was very short and rude in her interaction with me. Rebecca, who has checked me out many times jumped in to help. She is very professional and helpful, always pleasant and genuinely happy to help her customers. Home Depot is lucky to have Rebecca working for them. As a customer who spends a good deal of money in Home Depot, and frequents this store regularly, I appreciate the customer service received from Rebecca. read more