Came to have the front glass replaced on my iPhone. I was greeted immediately greeted coming in the…read moredoor. The technician quickly looked up a couple of options s one being an Apple Original part which was more expensive and out of stock. Opted for the non original glass. She took the phone to the back and gave me a 30 minute estimated completion. She came back out in less than 30, handed me tha phone and it was good as new and very responsive. Best part was the repair and the part itself was $100 less than Apple

This is my go-to for cell phone repair. Their prices are fair, the work is done quickly and their…read morecustomer service is always pleasant. I trust them explicitly.

Roy's iPhone Repair was an absolute lifesaver. I needed help the same day for the repair of a 13pro…read moremax back glass @$125 and he didn't hesitate to fit me in. Not only that, he went out of his way to have my phone ready by the next day. He had everything on hand, so there was no delay waiting on parts or rescheduling for another day. The whole process was smooth, efficient, and stress-free. On top of that, his pricing was very reasonable, especially considering the urgency. Beyond the service itself, he's just a genuinely nice person to deal with. Professional, accommodating, and easy to communicate with. I wouldn't think twice about coming back, and I'll definitely be recommending him to others.

Roy is the best in the area i might say. I have an iPhone 12 Pro Max and one of the cameras was…read morebroken to the point where when I would open up the camera it would make a long beep noise until I left the camera app. He fixed it in 30 minutes. And it didn't cost more than 150$ He did have to order the parts which did take a day and a half but that was no problem.

I had such a great experience. I work next-door and I see people go in and out of this store all…read moreday long. My son broke his front screen, and I brought it in there and my son's phone was done and finished beautifully in less than one hour, they are very professional honest and fair with their pricing. If you want a job well done I highly recommend to come here for all your phone and cracked screen needs.

I'm a repeat customer of Cracked Screens. I am always pleased with the repair and efficiency…read more Amazing customer service! -Annette

Danny was very kind and professional I had a crack in my screen and he fixed it in 10 minutes. I…read morerecommend coming here for your phone repairs!

DO NOT GO! YOU WILL REGRET IT! Spend the extra $40 and take your phone to Apple, etc. $235 and…read morescreen lags, dims, flashes uncontrollably. Refuse to refund or repair. I pray to any and all gods these con artists get shut down.

Grade A amazing service. This business has so much knowledge. With a wide range of technical…read moresupport. From phones, computers, and beyond. This is my trusted to go company from now on. Quality, knowledge and trusted for any technical needs. Come support local business

This review is long overdue but I wanted to share my experience. I usually get repairs done at the…read moremall but I had really messed up my phone this time and wanted to fix my phone close to home. After seeing the reviews I decided to come in and I am so happy I did. Gabriel took care of my phone. He was very thorough, reliable, and knowledgeable. And very patient with me. Thank you so much! So grateful for helping me with my phone!!!

Best price around OC, fast and reliable staff. 60 bucks for original whole lcd screen for iphone 8read more

Seeing their ads on Facebook about Thanksgiving discount for phone repair, I brought my phone there…read moreto replace the screen. My phone is a iPhone X, and the repair cost for this model is not cheap. I met Trung at the store. He is the sales manager and technician. He applied the discount for Thanksgiving. I couldn't believe that he only charged me $80 for an OLED screen. He said he had a cheaper option for $60 if I went for the LCD sceeen but as soon as he demonstated the differences between 2 screens, I decided to go with the oLed screen. Trung also gave me a free screen protector. Highly recommdend Trung and his dedicated job.

These guys are the best!! They have fixed 2 of my phones. They don't overcharge and fix your…read moreelectronics fast and efficiently. Don't go anywhere else, I've done my research..They have the most inventory and charge the fairest prices in MO Val.

My daughter dropped her phone in the shower and I needed a quick fix. Went to the mall immediately…read morewas helped and phone was ready in 30 minutes. He even put the screen protector on for me.

Service was fast and convenient didn't take longer than 20 minutes, Singh was very nice to help me…read morereplace my phone screen they gave me the cheapest price and the fastest service! 10/10

Boyfriend came in to change his iPhone screen from a small crack, came out with a broken phone that…read moreonly turns on and off. The owner doesn't want to take any responsibility or fix his mistakes. He did change the screen again for us (after making us drive him to another location since he doesn't have any working technicians) but we still have to pay for his technicians initial mistake. Very very bad business, we paid about $300 going back and forth just to come out with a broke phone. DONT COME HERE trust me very unprofessional

They Fixed the port issues. Fast service and clean pricing. They have good hours too.read more

BUYERS BEWARE ! this place is a rip off. March 30 2026 I stop in this store to get my Iphone 13…read morepromax repaired. after 4 yrs I thought I had finally broken my screen. I stopped here because the Apple place bye my business was not open. I spoke to the guy at the counter. he gave me two quotes one for $169 to repair my screen one for $229 In thought both quote were way to high. Then he started pitching me . on how great there parts were and what a great warranty the screens for $169 were. I was running low on time so I asked the guy how long it would take to get done. He stated between 45min- 1 hour. I reluctantly agreed. The repair guy came back in 5 min. & I thought WOW that was fast. paid the bill and left the store . I had forgotten there was a glass screen protector on it! this is key. This is the first time I had ever had to replace a screen on this phone in 4 years. Fast forward to April 2 2026 literally 2 days later. I stopped for fuel. As I claimed out I dropped my phone. The whole screen shattered. I was stunned I just paid $184.86 with tax to have it fixed and was told this was tempered glass and so strong and all this stuff. So I went back to the I phone repair place close to my business. I showed them what happened. The guys says to me That's not to bad to have a phone for 4 years and just now having to replace the original screen. I said what?! he said this is the original screen. So then I told him I just had it replaced two days ago. The tech says this phone screen was not replaced. I thought it was really strange that it only took them 5-7 minutes to replace the screen when I was quoted 45min - 1 hr. .I turns out that In did have a glass screen protector on it from years ago. These guys took my phone pulled of the screen protector and handed me my phone back . then Charged me $184.86 for the repair. These guys are Crooks! plain and simple. I will be disputing this on my Credit Card. Then I will probably take them to court. This is Bull Shit , My old self would have walked in the door and start kicking the shit out of People, but I'm all grown up now and I guess we have to fight people in a different way. But doing people dirty like this . Is just wrong and they will get what's just for them. I hope they read this I am going to put this every where. They have no business being in business . There are more of these one star reviews on Google too

I went to the store tonight not exactly hopeful I'd leave with the phone I wanted. I expected to…read moreget approved for something entry level. Javier helped me, and not because of anything he did or didn't do. Issues popped up. To me it didn't look like I was going to get the phone. But he told me to stay positive, i tried but after 45 minutes and it getting close to closing time I was sure it was doomed. But, he ended up being right, and after over an hour, and with maybe 10 minutes to spare before the store closed. He was a man of his word and I left with a shiny new iPhone 14 Pro. I know he was doing his job, but I've been to many stores where the customer service was lacking to nonexistent. I really thought I was going to end up leaving with some whatever $99 Android phone. But he made it happen. If you go there ask for Javier, he pretty much made a miracle happen tonight lol. And his customer service was good that close to closing after he had been working all day. My only knock has nothing to do with him, IMHO the store should consider stocking the 1TB iPhone 14 Pros. Even if it's just 1, I would have picked that over the 512GB, but they don't have that one. 5 stars to Javier, and he didn't try to upsell me to a higher plan or tell me I needed a bunch of accessories. I'll definitely be going back next month to buy some accessories from him.

Signing up for Verizon has been one of the worst experiences of my life. I know this is going to…read moresound like an exaggeration because it's so insane, but I swear this is how atrocious my experience has been. I signed up with Danny, who was extremely personable. I thought he was great. Until I walked out the door and realized this wasn't even a legit Verizon store! It's an authorized retailer. All of the reviews talking about being scammed definitely concerned me, but I was hopeful I got a good guy and was not going to experience the issues others had. HOLY was I wrong! First of, I did not sign a single thing when I signed up. Another rep at a different Verizon store told me that was highly unusual and not protocol, no kidding. I was told my plan would include more GB of data than it did. I was told I would be paying less than I was charged. I have been overcharged numerous times for various things. I have had to spend hours on the phone every single week to get these constant issues resolved. It's been exhausting and extremely mentally draining. I had to return the phone I got from Verizon because it was malfunctioning. I returned it within 30 days, but the device agreement was not properly removed from my account, so I was still being charged for the device every month. I had go back into the store to get them to properly from the device from my account, and spend hours more on the phone with customer support to get a credit for the bogus device charges. My service with Verizon has been sub-par, to say the least. I thought I was gonna get the best of the best with Verizon, but the same issues persist. I've tried every carrier in the area and they all suck out here, Verizon is no different. I ended up leaving Verizon recently and switched to MetroPCS. Amazing customer service with them so far, and it's much cheaper. And there isn't gonna be any funny stuff going on with my bill since it's prepaid. I HIGHLY discourage anyone from signing up with Verizon, at all, anywhere. But especially this store. They will absolutely lie to your face, and you will end up having to spend hours of your time trying to resolve issues with Verizon customer support because of the mistakes they make. Billing issues cannot be resolved in ANY Verizon store fyi, how ridiculous is that? And their customer support WILL hang up on you. There's a reason by Verizon has lost over 50k customers in the second quarter of this year. They are not what they used to be. Stay away.