I was porting in from Verizon to join my boyfriend's account. The good thing is that I was able to…read morelog in online and check the bill and other settings with my line. They even serviced us past the closing time, which was really considerate. We were given a third line that we ended up never using, and I never did get my reimbursement, so I paid nearly $500 to pay off my iPhone 13. I ended up switching to AT&T, and upgrading to the 15 Pro Max, so we went to a different T-Mobile location to figure out how to switch over yet again. I had connectivity issues with my Apple account, such as iMessage disconnecting, and not receiving calls on all devices. So, I would suggest not porting the same number across providers.

I had to go into this T-Mobile store in Anaheim on State College a well known store that I've been…read morecoming to for years off and on. Anyways I had problems with and existing phone that all of a sudden shut off completely and would not recharge. I came into this store and get my serviced switched out from the old phone to new one. Employee JOSE M. was so accommodating and helpful in order to get my TikTok account up in running even in my current or primary phone that I had problems logging in the first place. Everything was successful with Jose's help. I was able to get my new phone up and running along with my TikTok account being set up properly. Jose was Amazing and quite the Professional. 10 Stars in my book. Thanks Jose & T-Mobile. Someone call Corporate for this young man..

Did a great job fixing the front and back of my phone screen, as well as replacing batteryread more

Brilliant Service!…read more Unfortunately today, I had dropped my iPhone on the ground today resulting in me having to look for a repair shop to fix my phone's screen. From the very moment I had walked in, El Amir examined my iPhone and I told the gentleman what was wrong with the screen. Immediately, he got to work and in less than fifteen minutes he fixed it and it was all ready to use. Not only did he do a marvelous job at replacing my screen in less than fifteen-ten minutes, but he gave my iPhone a complimentary screen-protector and flawlessly applied it. A well deserved, Five Stars!

I came in Sunday, March 18, 2026 to upgrade my iPhone to a 17 pro max and the employees, Elia and…read moreArianna, were so helpful! They helped me find the best fit for me and even when they didn't have the color I wanted, they kindly called around and found a place for me to pick one up at. Thank you for your help girls!

I went in to create a new phone line and bundle my Internet. I was helped by Jessica. She was very…read moreknowledgeable about the AT&T process & answered all of my questions. I did not feel like she was pushing me to get the fanciest plan on with the best phone but was considering what my needs for the device were. I am very happy with my service so far. I was able to get 20% off my Internet bill in addition to an Apple Watch for $2/month to my line! Just in time to give out as a Christmas gift! Thank you Jessica for all your help.

This is an AWESOME METRO FRANCHISE store. Located on the north-west corner of S. Anaheim Blvd and…read moreBall Road, next to Waba Grill. Walmart is across the street on the same corner. The core people here are Bo, the owner, and Joel, the habla espanol technical whiz. The other staff are good too - they are all good. They operate in the utmost good faith and give really great service to resolve your phone or account issues. I first came here about a year ago after growing frustration over 10 years with the regular T-Mobile. Metro operate separately to T-Mobile, have their own customer service, and are much better in my experience. If you are weary of T-Mobile, or other phone carriers, I highly recommend trying Metro and trying this Metro store. You still get the T-Mobile Tuesday deals. Metro also have the $30 low income phone bill monthly subsidy while T-Mobile does not.

Super nice at this location! They're cool! Helped me put on my screen protector since I had a line…read more Bilingual employees too! I recommend!

I came specifically to make a review on "Jessica" one of the phones sales person, she was…read moreabsolutely AMAZING! We went in just asking what our options were to switch to a new line and phone ended up leaving and gave us her information for when we made up our minds. WELL we came back an hour later and she tended to us RIGHT AWAY, switched my # to them and set up my phone FAST and is a very great person to converse with while waiting for the process! Great personality and even better sells person! Thank you Jessica! I'm beyond satisfied with my service and new phone! She even helped me receive a discount being a college student!

Bad services !!!! they don't get customer service trained…read morewell . They give you the wrong information, AT&T train your people other wise you service will crash.

Smartfix came to my house in about 15 minutes and fixed my phone. My screen would turn on, but it…read morewould not register any inputs. Price was fair, and he explained every step to me. Phone is working again. Thank you.

Got back to me quickly and explained all the questions i had before I even asked them…read more Got back to me quickly and explained all the questions i had before I even asked them.

Worst repair shop in the area. They are unreliable and definitely your phone will come back more…read morebroken. We came for a simple front screen glass repair. They persuaded us to buy the original glass verses the universal glass. They said buying the universal would cause more problems, but reality, it's just less money in their pockets. We agreed to purchase the original part, long behold, it was "defected." First, the volume buttons didn't work. We came back two days later, they fixed the button, but when we restarted our phone, the overall screen didn't work. We came back a second time within a few days, they couldn't figure out what was wrong. They refuse to give us a refund, but kept saying we'll fix it. Eventually it was fixed, but a few days later, the screen cracked again with no impact. I'm not sure if they're using cheap materials or whatnot, but I feel this place is a scam. Come at your own risk.

My daughter's cellphone needed a new battery and screen because the battery broke. Took her phone…read morein to fix in October of 2024. My daughter's phone broke again, in February, the battery expanded causing the screen to shatter. The warranty after they fix it sucks, it's only 3 month warranty. I should have asked prior to fixing, how warranty they give. Now my teenage daughter is again without a phone and her savings are gone because she used them to fix her phone.

Yo! Thank you so much to Johnny in the front. He fixed my phone with the super quickness and gave…read moreit back almost looking brand new. Definitely coming back if my phone gets jacked again!

Amazing Service! per usual I've been a repeat customer for over 5yrs ... Jay Always goes above and…read morebeyond to To satisfy his customer‼ Thanks Again!

Great place , & amazing prices ! Definitely come check it out if you're in OC . They always take…read moregood care of you.

Thank you so much Rosie for taking the time to check out my iPhone 14! I'm very happy we were able…read moreto make business and I would come back forsure in the future ! Very quick and efficient and if anyone's ever in need I would highly recommend over any ECOATM MACHINE! Receipt and my cash in hand in minutes and DEFINITELY SAFER THAN MEETING STRANGERS in random places, SAFETY FIRST