John was a very nice and humorous person to talk to, he helped me and my wife with our phones and…read morefixed our problems with our phones. 10/10 customer service with John

1 STAR -- TERRIBLE EXPERIENCE WITH T-MOBILE. THINK TWICE BEFORE SIGNING UP…read more I have been a T-Mobile customer, and my experience has become extremely disappointing. At this point, I feel like T-Mobile cares more about getting customers signed up than actually taking care of them afterward. PROMOTION THAT NEVER MATERIALIZED When I signed up for T-Mobile Home Internet, I was told I would receive a $300 gift card. I signed up based on that promotion, but the gift card never came. When I contacted customer service, instead of actually solving the problem, I was transferred from one representative to another and sent around in circles for nearly an hour. After wasting all that time, the call ended up being disconnected without my issue being resolved. That is NOT customer service. If you're going to advertise a $300 promotion, you should honor it and be able to explain clearly what happened when a customer doesn't receive it. THE "LOW PRICE" DOESN'T STAY LOW I was told the 55+ plan was $45, but then the price quickly went up to $55, and now I'm paying around $66 after only a few months. So what exactly is the point of advertising an attractive $45 price if customers are going to see the bill increase so quickly? $45 JUST TO ACTIVATE A PHONE?! When I purchased a new phone at a T-Mobile store, I was charged a $45 activation/service fee just to activate my new phone. T-Mobile is already making money from the phone and monthly service, yet customers are hit with another $45 fee for something that should be a simple part of the purchase process. HOME INTERNET HAS GOTTEN TERRIBLE The Home Internet connection has also been a huge disappointment. The service is slow, laggy, and unreliable, and the quality has gone downhill significantly. A home internet service that constantly struggles with basic connectivity is simply not worth paying for. OVERALL: VERY DISAPPOINTED Between the missing $300 promotion, endless customer-service transfers, unexplained price increases, $45 activation fee, and unreliable Home Internet, I have had more frustration than I ever expected from T-Mobile. My biggest complaint is not just the money -- it's the feeling that customers are promised one thing when they sign up and then left to fight for answers afterward. Think twice before signing up. Read every promotion carefully, watch your monthly bill, and don't assume that what you're promised at signup will be easy to get afterward. After this experience, I would NOT recommend T-Mobile to friends or family.

I came here twice to get my phone fixed. The prices are reasonable and the service is fast. They…read moreusually tell you it will take about 1-3 hrs , but they often finish sooner and give you a call when it's done. There is only one guy working, but he's very efficient. They accept both cash and card, but there is a transaction fee for card payments.

I dropped my phone in water, and it was stuck on a reboot loop. They fixed my phone within 3 days…read moreand it works perfectly fine now! Would recommend them for water-damaged phones or cracked phone screens!

I had used a laptop for trade in credit, I asked for a return and for the laptop back and I can…read moretell her was lying that he sold it. I called a few days before and mentioned the return so when I called today I feel he just didn't want to give it back I don't recommend this store.

This store should not deserve any STAR I wish I could give…read morethem a minus star RIP OFF store The only thing that real for buying the used unlocked iPhone from this store is apple mainborad but the other things else is lemon. I bought an iPhone for my mom. My bad is I haven't opened and checked it before I give it to her. The phone has so many problem. First of all, speaker is broken. Second, the phone has no service Look like I was stupid to buy this phone for $450 and I got a broken iPhone While the other from marketplace was $280 and it is from apple store. I'm done and never ever again. I'm not going to think about to repair my phone from this store. Your phone will not fix and they might take a real parts from your phone and substitute with the fake one. Good luck if you think about to do a business with a rip off place I wish this place should run out off the business soon!

He changed location which is awesome because it is closer to me and it's a lot more convenient…read more It's been years since I came back because something happens to my phone during the vacay. By the next day, he already can help my phone!!

Fantastic work done by him, really friendly and helpful. The repair was also quick and easy .read more

Never disappoints! I…read moremanaged to destroy my phone screen again, so of course, I decided to stop by and get it fixed. As usual, the entire process took less than 10 minutes, and they even offer a couch for customers to sit and wait. I especially love how their price remains the exact same as it has been the past couple of years. Every other place that I've called tried charging me double, which is just plain stupid. The place is still in the Bolsa Mini Mall plaza, but they've relocated to the space next to September and near the staircase. The shop is a bit smaller, but its impressive customer service and quality remain unbeatable. The husband and wife team are incredibly sweet and welcoming. Highly recommend!

Great cheap service, kind people. Forever going here for all phone repairs, and they also tailor…read moreclothes.

This place has great service. They installed a screen protector on a tiny screen on a tiny device…read moreof mine that was not a phone and said it was free. I made sure to buy a strap and tip! Excellent screen protector installation.

My family and I have been going to Mobile Maxx for our cell phone needs, since they have first…read moreopened, I want to say for 3-4 years now. They are located on the lower level of the Asian Garden Mall also known to the local Vietnamese as Phuoc Loc Tho. They have accessories for Apple products as well as Samsung products. They have a huge selection of cases, cords, and screen protectors. They're even able to make custom cases with logos and photos. I've yet to have one made myself, but I've seen their work and it's pretty darn rad. My dad has and IPhone X, which is an older model and cases for it are not the easiest to find anymore because of age. Mobile Maxx makes it super easy to find cases, cords, and accessories for past models. The reason I frequent there is I'm clumsy, and not always the most careful so often times you can bet that I have a scratched or cracked screen protector. They have a screen protector plan that is $30 for the initial payment and they will replace any cracked or scratched screen for just $1 FOR THE LIFETIME OF THE PHONE (awesome right?). They also install the screen for you, within minutes. They will create a profile for you and take down your phone's serial number and match it when you return, no cheaters allowed! To replace your screen, you will either have to have your receipt, plan card, or a picture of both in your notes (which they thoughtfully create for you), so there should never be any issues to prove your purchase! Mobile Maxx is a small business, local to me, and they provide exceptional service, which equates to me being a LONG time customer. See ya, probably in a month or 2 Mobile Maxx!

Great phone repaired service. I got my charging port and screen fix at a good price. Highly…read more recommended the place. They are open 7 days a week but you should call before coming to the place.

Love this place! Been going to upgrade/fix my phone for about 4 years now. He's so nice & Sweet!read more

Fixed my iPhone 6 screen for the low.. you know I cant give you the plug and tell you the prices…read more Call and ask yourself how much it would cost! It's cheap though.

Best price around OC, fast and reliable staff. 60 bucks for original whole lcd screen for iphone 8read more

Seeing their ads on Facebook about Thanksgiving discount for phone repair, I brought my phone there…read moreto replace the screen. My phone is a iPhone X, and the repair cost for this model is not cheap. I met Trung at the store. He is the sales manager and technician. He applied the discount for Thanksgiving. I couldn't believe that he only charged me $80 for an OLED screen. He said he had a cheaper option for $60 if I went for the LCD sceeen but as soon as he demonstated the differences between 2 screens, I decided to go with the oLed screen. Trung also gave me a free screen protector. Highly recommdend Trung and his dedicated job.