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3.4 (44 reviews)
Open 10:00 am - 8:00 pm

Services - T-Mobile

Telecommunications

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The waiting room. Have fun!

The worst. Entered the store and was not greeted at all. Looked for the sign in tablet kiosk thing but did not see one. Waited a long time, then one of the workers started to take peoples names down for the wait list, but she took the name down for someone who just walked through the door , did not check to see who was already waiting before that customer walked in. So then we had to wait longer, as the guy who walked in is being helped. You know these cell phone places already take a long time ... So then this guy comes out from the back, with a tablet to see who needs to get on the waitlist. When asked, his only job is to put people on the waitlist. He was missing earlier due to his lunch break. Now, I'm thinking why not just put the tablet out near the entrance for people to automatically sign in, like other places ? It would be more fair for everyone and also it would allow the employee to have a much longer lunch break. Seems like a pointless position that doesn't even need AI to replace. Come on guys, you can do better. I left and I'll never ever go back to that location. Like waiting unfairly? To take a try : )

Tuan.Mai9@T-Mobile.com

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2 months ago

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6 months ago

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5 days ago

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5 months ago

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2 months ago

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4 months ago

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2 months ago

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7 months ago

Miguel was awesome and I highly recommend seeing him at this location. Overall service was great!

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7 months ago

Javier from T-Mobile was so helpful. He was so knowledgeable and explained everything. We will definitely one back. Thank you Javier !

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6 months ago

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7 months ago

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5 months ago

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5 months ago

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1 year ago

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1 year ago

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11 months ago

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2 years ago

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1 year ago

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5 years ago

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2 years ago

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5 years ago

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3 years ago

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4 years ago

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5 years ago

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4 years ago

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6 years ago

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6 years ago

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4 years ago

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4 years ago

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5 years ago

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5 years ago

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3 years ago

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6 years ago

Great store, friendly vibe, and good customer service. It gets pretty busy here but they have a lot of people working so line moves fast.

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3 years ago

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4 years ago

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5 years ago

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2 years ago

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4 years ago

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5 years ago

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5 years ago

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Review Highlights - T-Mobile

Came into the store for something different and Tuan gave us several options that saved us money with better service.

Mentioned in 4 reviews

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