Came in super last minute and got my phone transferred. Special thanks to Fernando for helping me…read moreout! He explained everything that was going on

Everyone there was polite and knowledgeable, great help and smooth communication…read more Thank you Williams and John for your help !

Joshua helped me pick a phone and hooked it up. He was super friendly and got the job done quick…read more Would recommend this boost mobile to anyone looking for friendly, efficient help. Thank you

Went yesterday to buy a new phone for my brother. We decided on an iphone 14 with a new phone…read morenumber, but during the process the worker told us they weren't able to get a new phone number and to come back the next day to finish the process and pick up the phone. We came back and they let us know they sold our phone to someone else? After telling us we had to come back the next day for it? How does that make sense? The lady worker there was extremely rude and unhelpful... She told us it was our fault for not leaving a deposit the day before, but we were never told to do so? Extremely unprofessional and didn't even help offer a solution. She was more focused on being on her phone than trying to resolve a problem that they caused... Wont be coming back.

I admit I was nervous/wary about going to this location after seeing the two other Yelp reviews,…read morebut after calling around to nearly 10 or so of the nearest Boost Mobile locations near the new place I moved to, this was one of two locations which I had "great service". I had recently moved into the area - and the friendly, older couple I live with do not have internet at their home. So while I was reviewing the different plans available for home internet setup - I noticed they only offered plans which required one-year contracts - needless to say, I wasn't sure how long I'd be with the couple, and wanted something more "mobile", in case I decided to move. Coincidentally, it was the same time period that Boost Mobile launched their 50GB for $50 prepaid mobile hotspot data plan. The router - which is portable - the Coolpad Surf - is only $50. To me, this made more sense in that I wasn't tied to a 1-year contract (with home internet), I was free to take the mobile router anywhere I went (so like work/travel/etc), and with my Netflix-free lifestyle meant it would be unlikely that I'd use up my 50GB data allotment per month, especially since when I'm at work, my mobile devices connect to the network there. This Beach/Stanton location was among the 10 or so locations I had called when I first moved here asking to see if they had the Coolpad Surf in stock (the process to buy one online was outdated/archaic). The friendly clerk that picked up the phone told me that while the device was available online, they likely won't be available in-stores for another few weeks or so - she did offer to take my number down to call when the devices did come in stock. A month passed - while I relied on other means to get internet while not at work - going to coffee shops and using the expensive data off my GoogleFi phone ($10/GB) - when I received a text and call from Diana informing me the Coolpad Surf was in stock at their location. I was touched that she even remembered to reach out to me after so much time had passed since my first call over to their place. I dropped by on Saturday and Diana was readily available to help. I had more than a number of questions mainly because its been awhile since I had a prepaid plan (my current GoogleFi phone plan is postpaid) - and I wanted to make sure there weren't any hidden fees since it seemed so cheap to startup ($50 router, $50 data plan, $25 setup fee) - with taxes and all, total came up to around $130. Diana was patient, professional and friendly the entire time - even when we were both struggling to pop open the battery cover for the device - the first time to insert the battery - the second time because we failed to note the device ID/password located on the battery cover. Other customers started walking in and I felt I was being a burden because I was holding her up helping me with the setup - but she assured me all was fine. Not only did I leave a happy customer - but I now have internet access at home, and something I can take with me whenever I travel. Parking at the shopping plaza can get a bit hairy, but the store actually reserves parking spots for their customers right up front - so a nice touch. Overall a pleasant experience!

Signed back up with Boost , I should had never left, always helpful when I walk in store . I am…read moreelated that I am back with boost

Fernando assisted me last month. He was patient, kind and helped me understand how upgrades work…read more This weekend he spent two hours processing our upgrade. Couldn't be happier with our Verizon experience. Best of the best.

Thank you Verizon staff , Ms Emily. Came in today, Saturday August 01 and had the best customer…read moreservice experience. Had my phone up and running very fast. Verizon store : harbor / McFadden!

ZAYRA was so nice and extremely helpful. My friend Marie her phone had a lot of issues and she…read moretotally took the time to help Marie remove all games and only add the games she wanted. Thank you so much ZAYRA we will definitely come back if Marie has any other questions about her phone. Thank you so much

Excellent service as always been coming here for a few years . My daughter broke her phone and the…read morenice lady took the time to answer all of our questions to make the best decision

Great experience at the Verizon store in Cypress. Tyrone was…read morevery patient and explained everything so well Service was above and beyond!!!!!!!

I went inside to get my account issues fixed. There was only 1 customer in the store and two…read moreassociates available. I was told to just have a seat and wait. 20 minutes later, nothing. 30 minutes went by and I got up and left. Nobody said anything. It's crazy how not busy the place was and had one person doing nothing but be on the ipad. Spare yourself the wasted time and frustration. Just go to the one in Huntington Beach! They have a much better customer service.

Great customer, great experience, and was easy setup. I came to this location cause I wanted to…read morekeep my personal number separate from business; so I decided to buy a new phone and phone plan for my side business. Was very easy to setup and pay for.

10/10 great promos prices , phone payment plans available , 3 months 0 interés or affirm 6-36 month…read morew credit check

I had a great experience at this Metro by T-Mobile location! The gentleman who helped me get phones…read morefor my daughter and me was very helpful and professional. I really appreciated his assistance and the great customer service. Thank you for making this a positive experience. I would definitely recommend this location!

Very disappointing experience. I was promised multiple times by different employees, including the…read moremanager, that if I activated my phone at this location, they would provide me with a screen protector and case. When I came in to do so, the manager flat-out told me "no," despite having previously told me otherwise. On top of that, the staff were rude and hesitant to help, even though the store wasn't busy. The lack of professionalism and the fact that they didn't honor what they promised is unacceptable. I wouldn't recommend this location based on my experience.