We recently switched from AT&T to T-Mobile, and Sylvie was absolutely outstanding. She handled all…read morethe paperwork seamlessly, transitioned our phones in phases, and timed everything around our rebate so there were no extra costs. She also upgraded our home WiFi to a faster service. This level of full-service support is hard to find nowadays. Thank you, T-Mobile, for having someone so courteous, knowledgeable, and highly technical. Sylvie tackled & resolved setup issues with professionalism. Our family walked away with full satisfaction & will highly recommend this location to others.

I came here to switch my family's wireless plan from AT&T to T-Mobile and had the best experience…read more My AT&T family plan was actually cheaper than the T-Mobile plan, but AT&T coverage was practically unusable for me so the switch was a no brainer. The employee Huy was super helpful. He helped switch all 5 of my lines and we got to keep our same numbers. Huy even helped problem solve after AT&T tried to make it hard for me to leave carriers. Overall, the customer service from Huy was amazing and he went above and beyond to help and answer all my questions. I definitely recommend coming here for all your phone/internet service needs and have been happy with my wireless service ever since.

Hi, I was very satisfied with tripps Service today very…read morehelpful, knowledgeable and I'm very very satisfied

Came in to pick up a new phone I ordered online. Alex was super helpful! Told me deals I was…read moreeligible for and recommended a few things as well. He helped me get my new phone set up which I appreciated since I never am successful doing on my own. He was very courteous and had a no problem attitude. Which made for a nice experience.

My wife and I have been in and out of our local T-Mobile store recently while looking for a new…read morephone. After several visits, she finally found the perfect one, and I felt it was important to take a moment and recognize the outstanding service we received. This gentleman Alex helped us in so many ways from setting up and programming the phone to making sure everything was updated and working properly. He truly went above and beyond in every sense of the word. It honestly felt like he would give you the shirt off his back if it meant helping a customer. I've been a T-Mobile customer for over 20 years, and the level of support, care, and dedication this employee brought to the table is exactly why I continue to stay with T-Mobile. Employees like him make a huge difference and remind customers why loyalty matters. I just want T-Mobile to know that this gentleman Alex is doing an exceptional job and deserves recognition for the effort and care he puts into helping people. I hope this review helps give him the credit he truly deserves. Thank you again, T-Mobile, for the many years of service and for continuing to stand behind your products and your people.

So we came in and it took a couple minutes to even be acknowledged or put onto the waitlist. I…read moreguess they should really have like a sign in iPad or something instead of having a person because if they're helping someone they can't really greet another person without being rude to you know either or. My mom wanted to get a new iPhone, but she really wanted it in sage green and the associate who helped us. She was like oh well we don't have sage green in stock but you can check Apple and what's awesome about Apple is that you know they can waive some kind of fee, which made me really happy to hear that she wasn't like trying to be pushy to buy the phone there. I was trying to tell mom that we can get her a case and the case color would really matter the color we left we came back and we got the phone in another color. We also took advantage of getting accessories. I think of you by like three you get some percentage off The associate also took her time to research and look up any great deals that could be applied for us, and that was really appreciated Sucks though there's no bathroom to be used for a guest because Mom had to go like all the way to Walmart to use the bathroom There is good there is bad but this T-mobile's pretty decent

I had a problem with my phone & I went to my Cerritos Verizon and they didn't solve my problem. I…read morecouldn't text and was being bombarded with ads I was so stressed out with my phone issues. My bf told me to relax he knows where the best Verizon store is and the best customer service. He went with me and we were greeted by Brit and she was a Godsend. She fixed my problem and resolved my bf's problem. There are no words to describe what she did for us. I have renewed faith in people, she was so kind and patient with us older folks. I finally had peace and calmness. Someone that knows what's she is doing and does a stellar job. Thank you!

This review is for Tripp. The company is a mess, dealing…read morewith the online system and the phone customer service is a mess, but Trip, who works in this store, has excellent customer service. He called customer service with us and stayed online until everything was sorted out, offering his own input to the representative on the phone (much better solutions from him). Thank you, Tripp. I was ready to give up and stay with AT&T.

The store is clean and well organized. The staff are nice and fast at checkout lanes. They have a…read moregood selection of everything and they have a lot of random sales throughout the week. Sometimes they have cheaper prices than showing in the app. Don't forget to check out the clearance sections to find good items at this location :)

I know there are rules but really?? I got 50 feet outside the store when I realized I bought hockey…read morecards and not baseball cards. My bad, I should have checked better, was in a hurry. However, the no return or exhange policy on this was ridiculous. I walked out the exit and right back in the entrance within 30 seconds and they told me sorry all sales are final on trading cards. I know a manager could have given me store credit or figured out something.

I just left the store I'm so pleased I have to review it right away. I have known the owner from…read morebuying all kinds of accessories here, Johnny is the nicest guy in Little Saigon, he's so honest he can troubleshoot any problem you have w your computer n all makes of cell phones. I just bought an IPhone 12 pro max n TMobile wanted $30 for a plastic case!! Johnny charged $10 plus $10 fir the uv screen cover, I'm over the moon happy. He also helped my husband download all his apps that got stuck, I gave my husband my old iPhone 8plus. Johnny is a genius , he knows more than the dudes working in the Apple store, the so called Genius Bar, I wish I could give him 6 stars!! I was so impressed I bought 3 pairs of shoes fr his aunt working in the front of the store!!

They have literally everything here. Phone accessories, shoes, jewelry, etc. I always like to look…read morearound at their clothing. They also have a small brandy melville section that I've bought 2 shirts on. Not to mention they have masks for $3-$4. Everything is reasonably priced too.