Blah!! I live in a rural area. CenturyLink was the best option. I've had them since 2012. Early on…read moreit was great, but now customer service has gone to hell. Cable on the ground being driven over. Recently, it took 6 days for a tech to come out. He got service up and running, but the cable is still on the ground. Support is crap. 2018, a storm hit and took out 3 power poles. The cable lay on the ground for 2 years till they brought a bucket truck to hang the cable back up. During that time, someone tried to steal the cable. It took them a few days to fix that and left the cable on the ground. As this is being written, the cable is still on the ground from the recent downed cable. The way they see it is that if your service is working, CenturyLink doesn't care about the cable. Providers are hard to find out here unless you don't mind paying a premium. Still trying to find a provider for a reasonable price.

In trying to cancel my subscription, I was informed that Century Link doesn't prorate their bills…read more I was trying to keep my internet service 4 days beyond what I have already paid. Additionally, I was told Century Link could not stop my service on weekends, as the last day of paid service is a Sunday, and that they would stop my service (with a push of a button, no house call) on the preceding Friday, supposedly not before 5:00 PM. Not only are they unwilling to prorate for an extra 4 days, they are stopping my service 2 days earlier than what is paid. Century Link has and is, the WORST customer policies, service policies, and I thoroughly would NOT recommend them as a provider. These days there are many other options. I was bushwacked into them, as they bought out Quantum Fiber and took control of my account. BTW, Quantum Fiber was excellent, and I would never have moved service on my own.

David, the owner is a true professional. He has proven to be extremely consistent, knowledgeable,…read moreand delivers what he promises. He took the important step of setting up a VOIP system along with a internet provider for my Arizona business off of my plate. He has multiple connections that respond immediately. His follow up was on point and he makes sure each and every step is taken care of and explained in detail. Refreshing to come across someone who sincerely cares and he deserves all the success that comes his way. Highly recommend!!!

I don't know why I have put up with this company for over 25 years. All they do is raise my bill…read moreand fail to provide service. When there is an outage they just say tough luck we are working on it. No help no updates then when bill time comes "oh we are going to charge you $60 more a month." I get why everyone is just streaming.

I've never had an issue with Cox at our new location. The guys who set up the boxes were pretty…read morefriendly and it's been smooth sailing since. Our last house had a bunch of issues, and when we called support it was a bunch of people who barely spoke English. Let's hope we don't have that experience again.

Worst customer service ever on the phone! We have 20 years of experience with Cox Cable and the…read moreprice just keeps going up. When you call to lower the price, the may go down about $20. Then several months later it goes right back up. We finally cancelled service. That rep was nice and of course tried to win us back with lower prices. Nope our minds are made. We will get a check for the balance. However in reviewing our address, it was incorrect. We called Cox and the rep could not change anything because our account was closed!!! Is this not ridiculous?? I finally was able make changes online. There's several companies providing the internet service now in the area which was not the case 20 years ago. We are using one of them and are much happier. Wish we had made the change sooner!

I've been using Mojo for a few years now and am extremely satisfied with the connection and…read moreservice. Rarely a problem with connectivity. I work form home for an out of state business. Downloads are fast. No complaints.

The night was already shaping up to be a cringy experience !…read more So after I have a 2nd brain health tests, failure To appear, is not even in my vocabulary! .

I had Wyyerd Fiber install my new internet today, and I couldn't be happier with the experience…read more From start to finish, the installation went smoothly. The technician was professional, friendly, knowledgeable, and took the time to make sure everything was working properly before leaving. It's refreshing to have someone show up on time, do a great job, and make the whole process easy and stress-free. So far, the fiber internet is working great, and I'm very pleased that I made the switch to Wyyerd. Excellent service and a great installation experience. I would definitely recommend Wyyerd to anyone considering fiber internet!

We moved over from Cox Communications about a year ago. Cox was HORRIBLE! Wyyred made our move so…read moresimple! Wyyerd's Customer Service was pleasant to work with and they were able to provide an affordable monthly plan for both Internet and VOIP. No equipment rental fee! No up-charges or hidden fees. They had us connected and running within three (3) days (first available appointment). We have only had to call Tech Support twice: 1. Intermittent Connectivity (due to torrential storm weather about six months ago) 2. Questions about Mobile App Both times, Tech Support was ON THEIR GAME and took care of us quickly. We are really pleased with our experience as Wyyerd customers and will continue to refer more business to them in the future!!!

This review is about 2 associates at the 3121 W Peoria Ave store. I went to unfortunately cancel my…read moreWiFi service and return the equipment and was greeted right away with a smile and a "how may i help you" attitude from Kevin. Even though i was cancelling a service his attitude never chanced. He asked for the reason which is understandable. I had to cancel the WiFi service via phone first which i didn't know so in steps Crystal with the 800 number to call so i called it right then. While on the phone with a Verizon rep he couldn't help because i had already transferred my phone service so he wasn't able to pull up the WiFi account even after Kevin showed me the WiFi account number which i told the rep and then he asks for a PIN number. I don't recall ever setting up a PIN number so i gave him the number it would be as i do use the same one for other accounts but it didn't work. Crystal asked to speak to the rep using my phone and took charge. To not make a long story even longer all I can say is that after about 20-25 minutes Crystal in a calm confident demeanor talked the rep thru the motions on what needs to happen. My WiFi account was eventually closed and Kevin took the equipment and gave me my receipt for it. Because of Kevin and Crystal, if i ever decide to change phone and WiFi services again it will back to Verizon. If Verizon had cable service I would have never changed but in today's economy it hard to pass up on the savings with a package deal for all three.

Choose wisely this holiday season. In my experience, Verizon has failed to provide the level of…read moreservice customers should expect. They seem more than willing to overcharge for their products while consistently underdelivering on service. It's disappointing to see a company that was once known for great service fall so far. What was once a trusted name now feels like a bottomless pit when it comes to customer service and value.

Had a great experience with AZ Direct Satellite. Needed my DIRECTV dished moved about 15 feet…read more Clark put me in touch with a tech, Philip. Philip was able to be at my house and complete the project within 4 hours of the initial contact. That is fast! Thanks Clark and Philip.

I came to visit my dad and help with an annual house cleaning. During said cleaning, I managed to…read moremess up a few cables behind the tv while dusting. Oops. Suddenly, no direct tv, no sound. We tried to reset the system, called the 1-800 number for Direct TV, etc. No help. So, I checked trusty Yelp, of course, and found this nice, local, independent Direct TV provider. They answered promptly and we're able to come by right away since they happened to be working nearby. I knew it was just a user error, some kind of configuration issue, but how wonderful to get the system all functioning properly and so quickly! It sure beat having to call my husband, who got left behind this trip, and have him try for an hour or more to walk us through the issue. The two guys who came were very pleasant as well as prompt; the price was reasonable for a service call. I wouldn't hesitate to call them again in a minute.

Be careful with Century Link's promotion " locked price for life". While it is true that the price…read moreis 55.00 for a decent speed it's like pulling teeth to get the full monthly price from their sales reps. Just remember that the price does not include modem rental if you're renting. If you don't rent the modem you will need to purchase one for 100.00. Taxes will probably be 10.00 depending on your city. Also a month in advance payment will be required . So your first month's payment will most likely be ( for the 55.00 plan) 55.00 + 10.00 (tax) + 55.00 + 10.00 (month in advance plus tax) + modem rental 10.00 X 2 for months if you rent. Total first bill :150.00 and that's a conservative estimate. If you're not a current customer doing a lateral change but a new customer there may be an additional activation fee. If you don't rent the modem but purchase it, the first month's bill will be about 130.00 + 100.00 for a one time purchase. The subsequent bills will be 65.00 -70.00 without a modem rental. 75.00-80.00 with a modem rental for the advertised plan of 55.00 a month. Just wanting to help you make an informed decision. It's not a bad plan just a few more costs than you may have realized . Every telecom does this .

What a greedy, crooked, fucked up company. Canceled my service July 8th and returned equipment…read more Billed for full month (they don't prorate..OF COURSE NOT). Used 1 week get charged full month. Only time ever over the years being late and they hit me with $18 late fee. 95.05 for 1 week of service essentially. When kindly asking for a late fee waiver I was denied. If this crooked criminal company wants that 18 bucks they need to send me to collections and I'm still not paying. I'll go without service before I ever deal with these unfair, greedy fucks again.

CM Wireless installed HughesNet Service at our house in Havasu Springs. Gordon did our install and…read morehe was awesome, did a great job working with us on location of the dish and installation was prefect.

Set up new service drive 4 hours to meet them. They were scheduled 8am-11am. I called Heather at…read more10:30 for ETA. She said he was on his way. I called at 12:30 they said they had to reschedule cause there truck broke down. I probably would still be waiting since they never called I had to call. Horrible !!!

On Tuesday, February 25, 2020 AD I visited this Verizon location. This location is a Verizon…read morecompany store, so the prices are much better! This store is located in a strip mall. I've wanted to buy a new tablet for a few years; the technology had eclipsed what I was using. Daniel B. explained my options, helped find the right tablet for my needs and suggested some accessories. Daniel set everything up for me and I was out the door happy. The entire transaction took about 25 minutes. I wholeheartedly recommend this Verizon company store location - ask for Daniel B. - he is great! A solid 5 stars for this location based on my visit, interaction with Daniel B. and overall product satisfaction.

I had an issue with my Home Internet box. Christian was quick to offer a solution, took care of…read morethe problem and I left a very happy customer! Great customer service!