This place was 1st class! Jimmy told me over the phone what I would need to get equipment-wise…read morethen I came in with it and he set it all up on a plan in around 5 minutes activated and paid, it was impressive! Amazing customer service, friendly, obviously competent, highly recommend! Jimmy is top notch.

The interior doesn't inspire confidence in AT&T. No one there looking at products. The displays…read moreseem somehow out of date. However the gentleman that helped us was very knowledgeable and friendly, all in all he was a very good representative of the business. The AT&T service we've had on the AT&T line hasn't been great and I can't recommend then as a carrier but if you use AT&T Warren is the employee to get assistance from. I'm giving 4 stars because of his help.

Great service. My cellphone was nearly useless from viruses. Jayson got rid of the viruses and my…read morephone now works great. Jayson kept me un-the-know about his progress. He did a great job. I definitely recommend him & the company to solve any cellphone issues.

I had a terrible experience with Asurion. I brought my phone in because it wasn't charging…read moreproperly. They told me the charging port was dirty and that cleaning it would fix the issue. When I picked it up, the problem still wasn't fixed. I went back and explained that none of my chargers were working with the phone. Instead of diagnosing the phone, they tried to tell me that every single one of my chargers needed to be replaced and insisted there was nothing wrong with the phone. That makes no sense. Clearly, the issue is with the phone, not every charger I own. They didn't actually repair anything and didn't take responsibility for the unresolved problem. I paid for a "repair" that was not done, and now I still have a phone that won't charge. Very disappointed with the service and lack of effort to actually fix the issue

Stopped in for an online order pickup yesterday. The store was tidy and clean. The item I purchased…read morewas a good price (worth the extra drive to this store). The staff were very friendly and helpful. The girl easily got my oversized item for me and I was quickly on my way. I would definitely come back again.

I came early morning, they opened early greeted me fast. With team work blew up my balloons so…read morefast, asked me questions about the look I've never been asked. They truly cared about service and product, bravo Ava, Raina.

Severe Mismanagement, Misinformation, and Lack of Accountability…read more Would give zero stars if I could due to extremely poor service, misinformation, and a complete lack of accountability at this location. Two months ago, I visited this store to replace my wireless router because my internet speeds were slow. I was explicitly told by the sales representative that in order to receive a replacement router, I had to close my existing internet account and open a new one. This immediately raised concern, as I did not want a new account--only upgraded equipment. Despite this, I followed their instructions. Later, when I contacted T-Mobile customer support for setup assistance, I was informed that this guidance was incorrect. The support agent stated they do not understand why store representatives tell customers this, as it is not required. Whether this was due to lack of training, laziness, or sales-driven behavior, the result was the same: my account was mishandled. One month later, I received a higher bill because: * A new line had been opened * My old line was not canceled the same day, resulting in prorated charges I returned to the store and spoke with the assistant manager, Tatum, who initially acknowledged the issue. He told me he would: * Credit the difference back to my account * Follow up with customer service * Call me once it was resolved I provided my phone number specifically because I do not have a T-Mobile cell phone plan--only internet service. None of this was done. Three weeks later, I returned to the store and was told: * The assistant manager spoke with the original employee * Because she claimed she "advised me correctly," they would no longer issue the credit * I was told he "did not have my number," which is untrue--I explicitly provided it * I was told, "There's nothing we can do" To make matters worse, I was then told that employees are trained to close and reopen accounts, which directly contradicts what T-Mobile customer support told me. At no point was I offered: * A proactive solution * An apology with corrective action * A manager capable of resolving the issue This is not just a single employee error--this is store-wide mismanagement and a serious failure in customer service, communication, and leadership. Warning to Customers Do not visit this location. Your account may be mishandled, you may be upsold unnecessarily, and if something goes wrong, you will be blamed rather than supported. Attention T-Mobile Corporate This location has a manager who is not suited for a leadership role. The assistant manager, Tatum, demonstrated poor follow-through, misinformation, and a lack of basic customer service principles. This reflects badly on the T-Mobile brand and raises serious concerns about training and oversight at this store. This experience needs corporate review, not just a store-level dismissal

Worst customer service I have ever experienced! Bought new phones for my business and traded in a…read morephone. The phone never arrived to corporate so I started getting monthly charges. I contacted customer service and they told me the store has cameras but they couldn't access them and I would have to speak to the store manager. Store manager was on vacation for over 2 weeks. Went in and to my surprise she still had the phone. I told her that I wasn't happy with the service and would like to cancel and get my phone back. She said " I just scanned it in so it belongs to T mobile now." And... if you cancel you will owe $1000 for each of your business phones. I'm switching to Verizon immediately! This store is run by a bunch of children and so is T mobile. Service coverage was terrible and Verizon has better plan options.

Wonderful bookstore with a great selection and a cozy atmosphere. It's easy to spend a lot of time…read morebrowsing the shelves and discovering new reads. The store is well organized, the staff is friendly, and it's the perfect spot for any book lover.

The bookstore is located in the outdoor Happy Valley Towne Center. I was happy to see it as I…read morewanted to sit down and relax for a bit. I glanced at a few magazines and walked around the store. It was fairly empty in there. Ample free shared outdoor parking and Wi-Fi in the bookstore.

Horrible!!! worst 13 years of being a Verizon customer. Every since Lizzy got ahold of my account,…read moreit has never been the same. she claims her manager is a guy who will give you $200 credit but doesn't and ohh yeah her manager is a WOMEN. Lizzy claims that she will get you the promotional rate for a new phone but doesn't as it "didn't work"? had to return to the store after the payment didn't go through after being there for 3 hours already. Stay away from this location as it's operated by a 3rd party. go to an actual Verizon corporate store. they will take better care of you and won't make you feel scammed.

Dalton was amazing and fixed my phone quickly free of charge. He had such a positive attitude and…read morewas extremely knowledgeable!

I came into the store for my first time looking for a cheap bike helmet for casual use. Thanks to…read moreAaron and Rocky, I got exactly what I wanted within minutes. I just wanted to leave a review to give a quick shout out for them for great service. Thanks!

The only place in Arizona where I found a great selection of snow boots! I bought two pairs, both…read morevery cute and functional. Staff was very helpful and friendly!

The customer service was excellent. Everyone was friendly and helpful. These stores can be packed…read moreand the space is limited so good customer service made it a pleasant shopping experience. They also had a really good deal on jeans. They can be pretty expensive so the buy one get one for $10 made me very happy. I was also able to get double coupons for my next visit. I'll definitely come back in the future.

Wow were they busy when we arrived. We were greeted right away when we entered by not just one, but…read moremultiple employees. They had coupons for some great sales. Unfortunately this go round we didn't get what we were looking for, but we will definitely be back. Some of the shops nearby could learn from their customer service because it was great.