Sold me a broken mario party 6. I called a closer fallout location than this fallout and I was…read moreinformed that they don't always check the games they sell so they can't say if they will work or not. Will not refund me and will only give me store credit even though it's only been a day. I would like cash back so I can try to at least buy a copy elsewhere. If thats their policy I don't see why I should trust anything they sell.

Bought two games there recently for my nintendo 64. I'm very busy with work and kids so I hadn't…read morebeen able to play until today. Both games I purchased DO NOT WORK. And of course, their return policy is 7 days and it's only to exchange it for a similar item. And the day I finally get to try the games is the 7th day. Do they not test their games before putting them in the case? If I hadn't spent just a combined $20 on the games, I'd be way more upset. Trying to get back into older games and this was not a good start. The other game I purchased from 1Up Games works just fine. Disappointing.

This is such a fun store where you can find a variety of stuff. We can spend hours here and the…read moreemployees are usually friendly. Prices are reasonable and the store is pretty spacious. If you are looking for some unique one of a kind trinkets, come here!

Place is trash when it comes to buying your things. Brought in some absolute grails and the offer…read morewas so insulting, I don't think I'll ever go back.

House of the Used is one of our family fun places to go. We enjoy walking the isles looking for…read moremovies, games, cd's, records and more. We like to rent and buy. The rental agreement is really good too. If we like it we keep it at used prices not like the other box stops. I think really the browsing and talking about the different finds with each other is so much fun. Walking and talking to other people is Awesome! All the staff are super helpful and if they don't have what your looking for they will find it for you. The lines are fast so your not waiting long. Also they buff disc prior to you leaving the store. Date night, family time and just checking out what's new is where it's at here at the House of the Used!

Moved here in July, sad I just discovered this place before they closed. Fiancé and I scored some…read moredope stuff.

In Phoenix on Free Comic Book Day 2024, I googled shops closest to my location, and Samurai came…read moreup. Glad it did, we arrived at the shop, greeted by a friendly staff. Set-up for free comic pick-up was easy and smooth. They allowed (3) per person, and the line moved relatively quickly. Did some Bin diving while visiting, found some books I was looking for, and picked up some new issues w/variants. Shop has a lot to look at, nicely organized, and has a good location with plenty of parking.

Great selection but terrible customer service. Do yourself a favor and go to the location on…read morebroadway. Much more helpful and happy to help and talk to customers. Comic book shopping at a local store is all about engaging with customers otherwise people would just buy online. Pricing not any better than competitors. Was trying to buy more but was so rushed that we only got half of what we came for.

Literally called them and asked "what time do you close today" since they closed 4 hours early the…read moreday before with a post it note in the door. "Oh we are open until 9PM" and I said "are you sure? You closed 4 hours early yesterday and it's a 30 minute drive and you are the only store that has what I need in the area" and the guy says "for sure 9PM". So I make the 30 minute drive and arrive at 8:07. Closed. Why lie? Why not just say "we don't pay our employees enough to stay until the posted hours" I can't wait for the stock to crash.

My boyfriend and I separately called to ask if they had a specific console in stock. Each time we…read moretold him what console we were looking for- he hung up on us. Went to the store and got to meet Alex. We told him what we were looking for and he said "oh you guys are dedicated" then finally answered our question. Super weird interaction. It also smelt terrible :)

What an kind, respectful, place. My husband and I are having issues with our PS3, and they had…read moreawesome suggestions for us. Thank you so much for helping us out.

Beware of deceptive pricing and bait switching at GameStop…read more This is the second time I've gone into GameStop where the price displayed on the product didn't match the price I was charged at the register. This time, I picked up Resident Evil 3, which had a $14.99 price sticker. At checkout, I was told the total would be $20.57 after tax. When I asked why, the cashier said someone had forgotten to update the sticker and that she wasn't authorized to honor the displayed price. After telling me that, she removed the $14.99 sticker from the game before completing the sale. So the store was authorized to put the sticker on the game, but not authorized to honor the price? That's unacceptable. In my opinion, this is a scam. Whether it's intentional or the result of poor management, customers shouldn't be shown one price and then charged another at the register. Since this has now happened to me twice, I won't be shopping at GameStop again.

Offered almost $900 in items such as…read more Original Ds DSI XL Gameboy Advance Pokemon FireRed Pokemon Platinum Zelda Phantom Hourglass Mole Mania QBert for Game Boy Spyro The Eternal Night Mario Kart Circuit Tetris Worlds Tetris for Gameboy Donkey Kong for Gameboy Cooking mama Garden mama And many more. I was told my credit was not nearly enough to trade for a new switch 2, after I explained that the price of all the items I had exceeded the price tag of $500 for a switch 2, I was promptly blocked by Camden Tarico on Facebook. Terrible buisness, terrible customer service.

Terrible customer service and horrendous pricing. They probably are offering to buy at 35% with the…read moreway they offered me nothing for what I had.