Super friendly. Great selection of games. Bought Pokémon Platinum and Omega Ruby. Both carts are…read morelegit and work perfectly. Amazing service and quality.

Great little shop! Great selection, fair prices. The staff was helpful and nice. Is a little far…read morefor my drive but I can't wait to go to their new location.

I usually don't ever make reviews but this has made me so mad at the service here. I was with my…read morefriends and I had to use the restroom and I asked the cashier and he was on his phone and told me there was no bathrooms. I then asked him where the nearest bathroom was and he looked at me and just shrugged at me. Well come to find out my friend also needed to go and he went to the back and saw the public bathroom. Really pissed off how this was handled and I had to walk 2 blocks to find a shop when all along there was a bathroom right there.

I had a higher expectation of video games at a place marked as an arcade. Well, they do have a…read morecouple of stand up games at the front. In the back, on this particular evening, was a gaming competition between a number of probably very good gamers. An announcer calling out the next player and a display of brackets for the competitors. They also have a selection of gaming consoles and a very large selection of game cartridges and CD/DVDs.

Been going to Baxters for a bit now and honestly I'm not going anywhere else. It's a true one-stop…read moreshop -- sports cards, Pokémon, Magic, even DnD stuff -- they've got it all. What really stands out though is the people. Everyone there is super welcoming, easy to talk to, and actually wants to help. No weird vibes, no judgment, none of that standoffish energy you get at the store next door. Whether you're ripping boxes, buying singles, or just stopping in, they make it a good experience every time. Appreciate you guys -- 100% recommend.

Placed an online order last night and woke up to find my order cancelled, I go back on their site…read moreand see the item marked up an extra $130....

Offered almost $900 in items such as…read more Original Ds DSI XL Gameboy Advance Pokemon FireRed Pokemon Platinum Zelda Phantom Hourglass Mole Mania QBert for Game Boy Spyro The Eternal Night Mario Kart Circuit Tetris Worlds Tetris for Gameboy Donkey Kong for Gameboy Cooking mama Garden mama And many more. I was told my credit was not nearly enough to trade for a new switch 2, after I explained that the price of all the items I had exceeded the price tag of $500 for a switch 2, I was promptly blocked by Camden Tarico on Facebook. Terrible buisness, terrible customer service.

Terrible customer service and horrendous pricing. They probably are offering to buy at 35% with the…read moreway they offered me nothing for what I had.

Sold me a broken mario party 6. I called a closer fallout location than this fallout and I was…read moreinformed that they don't always check the games they sell so they can't say if they will work or not. Will not refund me and will only give me store credit even though it's only been a day. I would like cash back so I can try to at least buy a copy elsewhere. If thats their policy I don't see why I should trust anything they sell.

Bought two games there recently for my nintendo 64. I'm very busy with work and kids so I hadn't…read morebeen able to play until today. Both games I purchased DO NOT WORK. And of course, their return policy is 7 days and it's only to exchange it for a similar item. And the day I finally get to try the games is the 7th day. Do they not test their games before putting them in the case? If I hadn't spent just a combined $20 on the games, I'd be way more upset. Trying to get back into older games and this was not a good start. The other game I purchased from 1Up Games works just fine. Disappointing.

Bookmans Mesa is the best. At least once a quarter we clean out our bookshelves, board games, and…read morepuzzles, pile everything into the car, and bring it in for trade. I always feel like they give a really fair amount in trade credit, and somehow we always find new treasures to bring home. I especially love the board game section. It's packed with great options, though I do wish it was organized a bit more because there's so much to dig through. The kids area is wonderful too. On our last visit my daughter spent a ton of time browsing the young adult aisles and discovering new books. I only wish there was a location a little closer to us because we'd probably go even more often. Also throwing this out there... if they ever started a kids or teen book club, we would be all over that!

Service was great! Employees helped cart the stuff from my car into the store and gave an…read moreapproximate time it would take to price my offerings. All employers were helpful and professional. I like that they offer to donate anything left over, so we don't have to shlep the stuff they don't want to pay for, back home. Even though I did leave a bunch of stuff there, I did take back a box of record albums and took them to Zia Records who promptly offered $140 for them. Okay, not so promptly, but for $140 I didn't mind the wait and was happy I chose to get a second opinion.

While killing time out and about, we stumbled upon Fallout Games. It has a bit of a pawn-shop vibe,…read morebut in the best way possible--thousands of games neatly separated by system, racks of video game-themed shirts, and massive LEGO bins sold by the pound, with mountains of bricks everywhere. My daughter built her own LEGO minifigure, and when we went to pay, the kind lady behind the counter told us it was on the house. Moments like that remind me how much I appreciate the small things in life.

I know nothing about gaming but I came here to find a Christmas present for my daughter and I had…read morethe best experience! Jacob was incredibly kind, patient and helpful to explain everything to me and make sure I had everything I needed. My daughter was expecting happy with what I got, so I can't thank him enough! The prices were really incredible and I felt like I got a really good deal so I will definitely be back for more games and accessories in the near future. Highly recommend to anyone at any level of gaming experience or knowledge.

In Phoenix on Free Comic Book Day 2024, I googled shops closest to my location, and Samurai came…read moreup. Glad it did, we arrived at the shop, greeted by a friendly staff. Set-up for free comic pick-up was easy and smooth. They allowed (3) per person, and the line moved relatively quickly. Did some Bin diving while visiting, found some books I was looking for, and picked up some new issues w/variants. Shop has a lot to look at, nicely organized, and has a good location with plenty of parking.

Great selection but terrible customer service. Do yourself a favor and go to the location on…read morebroadway. Much more helpful and happy to help and talk to customers. Comic book shopping at a local store is all about engaging with customers otherwise people would just buy online. Pricing not any better than competitors. Was trying to buy more but was so rushed that we only got half of what we came for.