Great location with private parking. Adequate staffing…read more Personal time for questions So many options both in phone and plans

Sales guy lied several times…read more Said my monthly bill would not change when I switched phones with them. Went up over $100/mo Can't really trust anything they say here. I will be returning the phone and buying one cash directly from Apple. I recommend going to an official Verizon Store and not a licensed reseller like here. Sleazy

The greatest! Today was my 4th visit to the Ray Rd location in Ahwatukee. Problem was not my…read morephone this time it was my computer. I can now say they know what they're doing in all parts of the tech world! The staff is unbelieve...PROFESSIONAL! HELPFUL! THEY COMMUNICATE! NOT OVERLY PRICED! It so nice, in today's world, we still have businesses that have great customer service!!! My thanks goes out to all the staff!

I am absolutely THRILLED with the service I received at uBreakiFix on Ray Road! I brought in my…read moreLenovo laptop thinking it was a major hardware failure because it wouldn't charge or power on, but Lily was a total lifesaver. She was incredibly friendly, professional, and diagnosed the issue almost instantly. She had me back up and running much faster than I ever expected! Her honesty and efficiency are truly off the charts--it is so rare to find a shop this trustworthy. I would 100% recommend Lily to anyone experiencing a similar laptop issue. Five stars isn't enough!

Cole and his team were awesome!!!! We are very grateful for…read moretheir help in replacing our car battery!!!!! Mick

The battery in my key fob died and I came here to have it replaced. I wish I would've gotten the…read moreguys name because he was so nice and helpful! Definitely recommend this location

5-Star Review for Technician Daniel Segura…read more I recently had my iPhone repaired, and I have to give major credit to Daniel Segura for delivering one of the best customer service experiences I've had in a long time. From start to finish, Daniel went above and beyond to make sure my phone wasn't just fixed--but fixed properly, thoroughly, and with genuine care. Right from the moment I checked in, Daniel showed a level of professionalism and confidence that immediately put me at ease. He didn't rush through the process or brush off my concerns like some repair places do. Instead, he took the time to listen to every issue I was having with the phone, asked smart follow-up questions, and did a full, honest assessment before touching any tools. I could tell right away that he really knew what he was doing. Throughout the repair, Daniel explained what was going on in clear, simple terms--no tech jargon, no guessing. He made sure I understood exactly what needed to be fixed and why. When he opened up the phone, he took extra steps most techs never bother with: checking for hidden damage, cleaning internal components, and making sure everything was aligned and sealed the way it should be. It wasn't just a repair; it was genuine craftsmanship. What impressed me even more is that Daniel refused to cut corners. He tested the device multiple times, confirmed that every part was functioning perfectly, and didn't hand it back until he was 100% confident it was working like new. That level of attention to detail speaks volumes. After the repair was done, Daniel helped me choose the absolute perfect accessories to complement my newly fixed iPhone. He didn't try to oversell me on unnecessary stuff--I could tell he recommended items that actually protected and enhanced my phone. Thanks to him, I walked out with a great case, a screen protector, and other accessories that I'm genuinely happy with. It's rare these days to find a technician who combines skill, honesty, professionalism, and exceptional customer service the way Daniel does. He turned what could have been a stressful repair into a smooth, easy, and even enjoyable experience. I left feeling confident, taken care of, and honestly grateful. If you need your device repaired and want it done right, ask for Daniel Segura. He's the reason I'll be coming back and recommending this place to everyone I know.

Nice clean place, Top notch customer service, I was greeted by Nice Technician…read more Over-the-counter, They have the Best prices in town on cell Phone repair, so I decided to drop off my phone to get a New battery replacement , They were fast and efficient, they went above and beyond to make my phone New again , they cleaned my charging port, put on a new privacy screen protector and replaced my defective battery and it was amazing! You guys Rock, I highly recommend this place over any phone repair shops, They will take care of you like they took care of me and saved me lots of money from upgrading to a new phone !

You all suck...does AT&T know how your treat customers...last April..Cricket did not hsve Samsung…read moreGalaxy S8 phones when we arrived at their store..we had s5's wanted s8's..they didn't have the phones..the cricket associates told us yoo purchase phones at bestbuy..bring your new phones to me at cricket i will turn on your service..and download your info in your new phones..charging us $25 for each phone. Now we find out we cannot have hotspot on our phones because they are AT&T phones not crickets..i demand that you pro- rate our bill because we do not have full service options..plus some chat idiot from cricket wsnts us to turn in our S8's for S9's with monthly payments and then we will have cricket phones ...idiots...

I love the great customer service I always receive at this location! Allyson and her team are…read morealways so helpful and the store is always clean.

Salesman at the Baseline and Dobson location was helpful and knowledgeable. The sales people at the…read moreother Mesa location were abysmal.

Fixed my phone very quickly! Most other locations said they didn't have time but this one got me in…read moreand out in under 30 mins

I love you guys! You are the best. Thank you so much for bringing back retro games! You have made…read moreme so happy

The best The best place on earth…read more I get so happy looking at all the toys And my 5 year old boys can relive my childhood

I placed an online order for 3 pairs of Christmas earrings that were showing in stock and requested…read morepick-up for all 3 items (I needed these for several holiday parties/outfits that evening and this weekend). When I went to pick-up, they only fulfilled 2 pairs of the earrings. I asked why the 3rd pair was missing and the associate working in the pick up area said it's probably out of stock. I told her it was still showing in stock at their store and I was not notified that it was not in stock. I walked over to the Christmas earrings where the other two styles that were included in my pick-up order and there were 5 pairs of the earrings that they excluded. I ended up going to the checkout line and pulled up my app/order and asked the associate if she could release the fulfillment pending order and this should show it was fulfilled within the store/I picked up and charge my credit card that I placed the order or cancel the fulfillment pending and I can pay now. She told me she cannot do either and that they are going to ship the earrings to me. I told her I need them now for parties that is why I chose to pick up in person, She told me I'm going to have to call kohls.com and see if they can cancel the order. I asked her why did they do this when they were in stock on the shelf and imspecificsllynrequested to pick-up and she said well sometimes if they think it's a popular item and there are 1-5 left, they will leave on the shelf for the customers coming in the store, not customers ordering for pick-up ... WTH??? I do not recommend that you ever do a pick-up order at this store as this store as the sales associates are not trained or make any effort to provide assistance or find out the correct answers ... go into the store and find it yourself. I called Kohls.com and they said that they can only cancel orders in less than 10 minutes from when order was placed because AI automatically puts it in fulfillment status and once it's in that status, they cannot do anything and if I want to send back, I will have to pay the ship back cost. So the local Kohls store did not follow the customer order request, they did what they wanted to do and now I have to use my time/gas to go back to the store to return? By the way, it's prime Christmas shopping time and they only had one associate working the register at 5pm ... line was so long and I waited in line over 20 minutes because this issue could not go through the self checkout. I also went to the Sephora area when I was there and asked for assistance with a lip gloss I could not find and the girl acted like I was asking her to do the impossible. She said, if you don't see it we probably don't have it. I asked her if she could check the drawer where the brand/products were displayed and she gave me attitude because I asked her to look. I explained to her that I did not want to have to go to another location if they had it in stock because I have a party to go to soon. She then told me to go up the street to the stand alone Sephora store. I did go to the stand alone Sephora store and was immediately greeted when I walked in the door, asked if they could help and they found exactly what I needed. I told her that Kohl's associate sent me because she did not want to help me and the associate at the Sephora store told me that that is not the first time she's heard this and wonders why the Sephora still exists in Kohls ... my thoughts exactly. It's the lack of training of Kohls associates because the associates at the Sephora store are nice, knowledgeable and helpful.

I received the best customer service from Nahariah!!!! She went above and beyond her normal…read moreresponsibilities as well as being very friendly!!! She represents your store very well. I will definitely shop here again for Christmas this year. I really enjoyed our shopping trip.