Love this place. Customer service is always friendly. Place is clean and easy access. Also love their free truck service!

Great location!!! Yvette is very helpful. Location is clean and easily accessible. I highly recommend!!!

US Storage Center on 11971 foster Rd in Norwalk CA. has one to the best customer service they make you feel like part of the family. Filbert and Yvette loyola are the best. read more

Excellent Service units are very clean Yvette was very helpful and explained everything clearly.

Great customer service! Really clean place! They helped answer all my questions and they made my move in so easy thank you guys so much!

Amazing Customer Service!! Would recommend to anyone looking for a spacious , inexpensive and SAFE place to store items. Filbert is super attentive and helpful. I was surprised at how much space was in the smallest storage unit. Happily satisfied here! read more

Kevin is amazing !! Excellent customer service , goes above and beyond. Evette, generously provides optimum customer service ... they're are awesome read more

When I came in the first time, Yvette took care of me. She showed me the units I needed to see and discussed the pricing and gave me the best promotion deal. At that time I was not ready to move in. But she understood and said whenever your ready just give us a call. Few days passed I called in this morning ad Chris answered the phone. Let me tell you Chris was very polite and helpful just like Yvette. I recommend this storage unit because they will give u the best prices and are very professional.... read more

Great and clean place. Got a small unit which was perfect for my needs. Filibert and Yvette was very helpful and informative to my questions. Highly recommended if you need storage. read more

Filibert was extremely nice, patient and understanding with my situation. They were willing to help me out and the process was quick and easy. I received a good amount of storage for an affordable price. I recommend US Storage Center, they will work with you and make sure you're happy. read more

I needed to rent a storage for a few months when I moved to Norwalk. Did a walk-in at US Storage Centers and met Yvette at the office. She was friendly, knowledgeable and assisted me with all the questions that I had, to think they were about to close the office as it was almost after office when I came. Yvette had been very professional and accommodating. I asked for a quick tour which she obliged and didnt hesitate despite of it being late. Being a newbie at the place I also needed some advise and recommendations on other places like grocery, resto's etc and it was out of her scope but still gave me information. Ive rented the storage for quite sometime now and I still see Yvette form time to time and she still remember's my name like a long lost relative! .... also staff are very helpful, clean environment and most of all very safe place to keep my stuff. read more

Ivette was very helpful in answering all questions I had and gave me a great deal on my 10x20 unit! I would definitely recommend this storage location they have great customer service. Thank you Ivette read more

5 Star service here! Yvette is the best! The facility is very clean and secure. I highly recommend US Storage Norwalk. Great prices and great service! read more

US Storage Centers here in Norwalk has the best deals around and the staff, Vanessa, was very professional, helpful, friendly and answered all my questions with a great attitude and smile. After showing me around I found the facilities are very clean and with cameras and alarm system I really fill my items are safe and secure. Thank you Vanessa for your help and professionalism. If you are in need of some storage space I highly recommend US Storage. read more

The service I received was great from start to finish. Answered all the questions I had about the units. Very pleasant experience.

This place is such a big help for us in term of our storage needs; our big truck, old bulky stuff, etc. Both managers Filbert and Yvette are very accommodating and always ready to assist us. I just love this place!!! read more

Wonderful customer service! The associates Gilbert and Craig were professional and pleasent with my family and I. Impressed with how fast and easy the process was. Office and premises are immaculate. Cannot say enough good things about this location!! Would definitely recommend to others!! read more

My second time here since I had a great experience the first time around. Yvette helped and was great. She advised me on doing all the paperwork before my move-in so I could move in the next day earlier than the time the office opens. Plus the prices are the best! My first month was 50% off! read more

This place is amazing. The prices here are unbeatable. Their employee Vanessa is great. The place is clean and big.

Staff is very friendly and helpful. They got us set up right away. Each unit has an alarm along with a cylinder lock. Prices are decent and we entered with a promotion. So overall it was a good experience. read more

Second time coming here. Very professional and clean! Filibert and Yvette are very nice and accommodating. I will always use this location. read more

Great employees easy to move in plus got a free rental truck , Yvette was very nice as well as filbert .I would recommend us storage to my friends and have , read more

I was assisted by a young lady named Vanessa. She was awesome. She understood our urgency in getting just the right unit. Im so glad i choose us storage for my moving need. read more

Had a great experience using them the first time moving, came back and got the same great service:) thank you Yvette!

Yvette helped us out and was very thorough with all the information and details. Would definitely recommend to friends and family members. Great pricing for storage spaces. read more

Such a great and friendly.place, I would recommend.cing here for your storage needs thank you so much

I looked online at several storage centers and found this one to be the best as far as price and location. Visiting the Center to get my storage space I knew I made the right decision Filibert was so helpful and thorough with all of the information and Yvette took my reservation and she was also very helpful and informative! The facility is very clean 5 stars! read more

I have used storage facilities over the years but these folks are the most thorough and most professional operation I have worked with. I highly recommend them. read more

Great customer service! I can honestly say that im truly impressed with how you are welcomed The minute you walk in the door. Yvette was amazing and i couldn't ask for more. She was very detailed and answered every question before i asked. I would recommend this place to anybody who truly values customer service & a sense of humility. Thank you for all your help Yvette. read more

I am always met with a smile. The service is excellent. The storage units are very accessible.

I picked the best place to store my belongings. Phil was very helpful on the phone. When I arrived Yvette helped me she's awesome very friendly and informative she gave me a deal I couldn't resist!! Thank you guys!!! ~Yadira~ read more

Thank you Filbert and Yvette for all of your help. My parents couldn't stop raving about your customer service or their new RV space. You're the best! read more

Awesome people. Great space. Awesome prices, this is the place to go. Keep up the good work. read more

I vacated my RV storage today at US STORAGE NORWALK. I was told at the desk when I was closing my account that I was liable for the entire month. Today is the 7th day of the month. They told me that in the contract I signed, that I need to give 20 days advance written notice. Beware of the sneaky contract. Be sure to give them notice, and even then you must leave by the 6th day of the month . It is prorated when you start your rental , but not wen you leave. I don't know if most rental centers operate this way, but I made darned sure the one I was moving to did not, 175.00 dollars down the drain. Clean safe place. Just a bad contract, read more

Needed a place to store my belongings as I was moving in with my boyfriend. This is a very nice place even let me use there moving truck. The day I rented the storage I was helped by Cris...amazing customer service, place was clean a very well kept. I feel like my items will be safe here and recommend this place to everyone I know. Thank you Chris look forward to seeing you soon read more

Great location, extremely clean, easy access no hassle, low prices and friendly customer Servic ... Daniel provided a great service!!!

this place is amazing! oscar on the weekends has been the best! outstanding customer service, great friendly personality, professional, knowledgeable, and helpful in answering all our questions. have been renting now for 2 months and just went in to pay a bill and met yvette for the first time, also great customer service and professional! had a bad experience with public storage after 2 years and didn't know what i was missing until i found this sweet spot down the street from my house. everything public storage didn't have this spot does...steel walls,insurance included with the rent,alarm systems for every unit, alarm system at the gate is attached to your entry code in your unit so you can't easily trail the guy in front of you without entering your code otherwise when you open your unit your alarm will sound. if you dont mind getting crap for your money and being treated like a nobody by employees then public storage is for you, but if you care where you put your hard earned money and want to feel like your business is appreciated then us storage is where you want to be! lily and bill kimble read more

I am writing this review after my move in and move out of US Storage to ensure that I had a positive and consistent experience through out my stay. In short, I would recommend US Storage, especially the Norwalk site and will definitely use them again in the future. We needed a short term storage unit (3 months) for a large family gathering we just had where we needed to free up a lot of space in the house. I found that US Storage was relatively close to my house, and after I read through their positive Yelp reviews, I visited the location. My experience over the phone and especially in person is what ultimately convinced me to go with US Storage. During my first visit, I met with Vanessa - customer service was very important to her, and I definitely appreciated that. She provided me a tour of the facility and we discussed the features the facility/company offered, including the security/alarm measures employed, the relatively long access hours and the office hours. We also discussed various prices to help fit my need for a unit for about 3 months. Since this was my first storage unit location visit, I informed Vanessa that I was still shopping around, and she did not attempt to pressure me into signing immediately (which I appreciated). After determining with the family what size unit we needed and the relevant costs, we did end up signing with US Storage based on their customer service (with Vanessa), the cleanliness of the facility, the security employed at the facility, and the relative cost. We also got to use their truck for a few hours at no cost to help move in (it is not free when moving out though). US Storage offers a website to help manage/pay the monthly bill, and also set up autopay (I used a credit card with autopay for convenience). This unfortunately is where I experienced my one and only problem with US Storage: I had signed up for autopay immediately after I got the unit to ensure that I wouldn't forget to pay the bill. A few days before the due date, I logged back in and confirmed that autopay was still in effect and so I assumed all was well. However, a few days after this, I received a notification indicating that my bill was past due (you get a few days of a grace period after this warning). When I logged into the site this time, my auto pay schedule had disappeared and we had received a call from someone indicating that we would need to make a payment by physically visiting the the storage site. However, I was able to call the US Storage main office and they were able to clear this up within a few days - it appears that there was some confusion about how autopay would be processed by the Norwalk facility and it was initially cancelled since this facility was under the impression that autopay would not work, but this problem was later resolved. Although this was a little annoying, I did not remove a star from my rating since the problem was ultimately resolved over the phone and I experienced no other problems with autopay (or anything else) after that. I assume that now that they have this figured out, others should not experience this problem anymore. Moving out was also easy - we made a few trips with our personal vehicle to empty out the unit (the truck they offer is not free for moving out), and then had a quick meeting with Vanessa again who happened to be there again today. She quickly inspected the unit and provided us with a move out receipt. We were not charged for anything extra, and hence the price that we were originally quoted is exactly what we paid in the end. I will definitely use US Storage for any future storage needs, and will recommend them to my family and friends. While the Norwalk facility and US Storage company is good, I think what ultimately made our overall experience excellent is Vanessa - she was patient with all of my questions, honest about providing the complete costs with no hidden fees, and just had excellent overall customer service. read more

The staff was very friendly and helpful. The facility is very well maintained . I highly recommend this storage facility.

US Storage is the best storage facility they have exceeded my expectations. Friendly staff. Clean well kept grounds and competitive rates. What more can you ask for. read more