Online experience was great! Friendly office, well run and convenient. Gilbert was very helpful.

Gilbert was very helpful and understanding. Amazing customer service :) Fairly easy process, online was a bit confusing but it definitely helps to go inside and speak to staff here. read more

First time storing extra items outside my home! Found this location on google through yelp and google reviews and so far so good! Gilbert was really helpful with the agreement! read more

Maritza and John gave GREAT customer service. They offered us other units as options to fit our needs. HIGHLY RECOMMEND. They also have tons of options for larger units for great prices. read more

John was very helpful. He answered all my questions in a professional and friendly manner. The storage unit is nice and clean. I'd recommend this place! read more

First time ever needing a storage. I gotta say this place made it very easy / smooth to find just what i was lookin for. John the gentleman at the front desk was very polite and very informational on all the sizes and prices this location offers. On our tour around the facility i notice also very clean neat place. Well kept as i had already visited other locations around the area that didnt match this one in particular. I am very pleased n happy that i came across this place. Well recommend! read more

A-1 Self Storage - Address - Self Storage Near Me - Cypress, California

They have great prices and are very friendly. The access times are very convenient. I definitely recommend this business!

Maritza at the front desk is extremely pleasant. The facility is clean and easy to get in and out of.

The place is very clean and the front desk John is helpful. He gives me a lot of information and showed me how to unlocked and locked the doors. I strongly recommend this self storage. read more

Great storage facility! The area is nice, clean, and secure. On top of that, it was only a short drive away from home. All you can ask of when it comes to self-storage. Unfortunately, the rent price continually increased yearly (over $100 increase in two years), which made it difficult to keep. When leaving, the manager Maritza was super helpful with all questions and concerns I had with vacating the unit. She helped provide me with a push cart and spent time to ensure that everything was squared away so I wouldn't get charged any additional costs. Thanks A-1 I'll miss you! read more

Came here to rent a unit, and what's a great experience. The manager Arlene was very courteous, knowledgeable, and informative. She did a great job showing me the unit, and explaining their rental process. The property is clean, and quiet, both inside and out. The rates here are great for the cleanliness of the property and the service you get. Overall a great experience for a new renter like myself. read more

Thank you to Arlene for the quick and GREAT customer service! She showed me all of my options and found the best size storage for my needs and answered every question I had. Thank you Arlene! read more

Great communication, friendly service, quick response time, and competitive pricing. Would definitely use this company again for storage.

Okay! I have FINALLY come up for AIR and I'm not even close to clearing my dance card anytime soon! But, what I DID promise to do is, write a review for the storage facility that now houses my belongings. My promise was to STEVE! Steve, Steve, STEVE! So, what can I say that will convey my innermost heartfelt and sincerest feelings on the topic of storage, storage unit companies and all that they entail? Well FIRST, you want to patronize an establishment that takes PRIDE in their property and maintains their place with the highest standard of cleanliness. Check Okay SECOND, you want to be able to COMMUNICATE with the proprietor, exactly WHAT you're looking for in a storage unit, i.e., "hey Steve, I've got this and that, some more of those but not too much of the other stuff, okay? So what size do you think I need?" Check Okay THIRD, you wanna storage facility that has the uncanny ability to set off ALARMS ON THE PROPERTY so as to ENSURE that you MUST punch in your very own PERSONAL CODE so that you could THEN safely open your own storage unit without fear of them calling out the Mounties. Check Okay FOURTH, you want someone who is humble yet confident in his duties, someone with whom you can set your trust in and actually create a "relationship" so-to-speak. I mean c'mon now, it ain't like we're gonna go out and pick out CURTAINS for goodness sake, but it IS a great feeling to know that Steve is on the JOB and that he has MY best interest at heart....... Check Would I recommend this place to others? I would recommend this place to my MOM, so you KNOW what THAT means, right? Check I have the UTMOST respect and HIGHEST regard for this great guy and his storage facility....... Thank you, Steve. read more

Good location, clean secure facilities and great customer service. Overall good experience read more

I have had a storage unit at this location for a couple of years and recently I downsized my storage unit. I want to thank Arlene for the excellent customer service and assistance. She went above and beyond to assist my wife and I and to make sure that the transition went smoothly. A-1 Self Storage should be proud to have someone like Arlene representing their company. Thank you Arlene!! read more

I would give this a 5 star but i had my unit for many years and they kept upping the monthly charges yearly. I was not happy about that even tho Brian knocked off a few dollars,however that is life. Great facility staff there in Cypress, they keep it clean and they are super friendly. I have had the unit since 2014. their rates go up every year & for the amount of items that i stored, it was just not affordable any longer. I could had downsized but with the rates changing every year, I decided this was not affordable any longer with the changes in my household. The Manager Steve is awesome. if i ever need short term storage I will go back. I wish them luck, thank you for the 3 years of storage. read more

I have conflicted feelings about this place. PROS: clean easily accessible convenient hours friendly office staff CONS: non-office staff do not speak English, not even Spanglish weird billing policy I cleared out our storage and went in the office to cancel our unit. it was the 5th of the month, so the lady told me i had to pay $5.66 (or some other random amount) for the prorated days. no problem. then i get a bill in the mail about two weeks later, saying that my payment of $5.66 did not cover the charges so now i owe eighty-something dollars. i called to inquire, and the guy on the phone tells me it's just a computer glitch and to disregard it. he said that when it was closed out, the letter automatically generates. the date on the letter was about eight days after i had closed out the unit; so that didn't make sense. he seemed puzzled when i told him the date of the letter and responded with.... "well, you can disregard it anyway." i told him, "look, i didn't just decide to pay $5.66 because i thought it was a good number. the lady told me that's what i had to do to close my account." why do i feel like this will bite me in the future? read more

I have had two storage units at this location for a few years. I need to get rid of one of them soon. Steve is an excellent manager and a very kind person. I have had many different issues over the years that he immediate address. I enjoy talking to him and he delivers top botch customer service. He deserves a raise for sure. read more

Jaz was absolutely amazing! For my first time getting a storage unit made it super easy and made the experience amazing!! She was amazingly nice and informational!! read more

Friendly, knowledgeable and efficient staff. Thomas and Arlene provided me with exceptional service and made the rental process extremely easy and painless. I highly recommend! read more

I rented a storage unit online. It was a very easy process. A couple of minutes later I received a phone call that explained the rental process. The person that called me was friendly and informative. It couldn't have been easier. read more

Nice, clean, and a well lit storage facility. Steve delivers great customer service and is very attentive!

We were relocating to the area, and we drove a car one-way on our househunting trip and needed to store it somewhere for 6 weeks prior to our permanent arrival. We looked at all kinds of options, including airport long-term parking, etc. A1 had storage for our vehicle and it was so much cheaper than those options. Dropped off the car with minimum hassle, and when we returned, it was exactly where we parked it, with a thick coating of dust (what is it about Southern California making cars dirty, anyway?). Regardless it was in great shape, closing my account took about 3 minutes, and we were on our merry way. Thanks for the great experience. read more

I don't write reviews often, but having recently visited multiple storages to rent from, I felt obligated. This storage facility is very modern and well laid out. The doors and very new and lock securely. The place is well lit and easy to navigate. The manager Steve is very helpful and really knows how to take care of his customers. I'd highly recommend looking into this place. read more

Great storage facility! Very helpful staff, clean and well lit facility, and great hours of access. I enjoyed visiting my storage unit, and looked forward to feeding a stray cat that called A-1 home. The self-service payment kiosk was very accommodating. read more

Great place to store your stuff. The people who work here are very helpful. They maintain the compound like new. The freight elevators help get you to the second level with no effort. The large moving carts help to save your back. If you're looking for a safe secure clean place this is it. read more

Definitely recommend this place if you're looking for a storage unit. Quick and easy process and safe location

I've been a tenant for many years and never have had any problems. The staffs are very kind and helpful. Especially, lots of thanks to 'Steve' who is a manager at Cypress location. You've been always taking care of us so professionally. His excellent customer service was the major reason why we have been there for more than 7 years. If anyone who is looking for a cheap place, this is probably not the one for you, but if you are looking for a clean and safe place, this is the right choice. read more

We relocated to CA recently and were looking for a reasonable priced storage for our stuff, we stopped by at couple of places but found A-1 had the best options for storage and the price was reasonable as well. The office manager and staff were very courteous and helped us out to decide on the unit that suited our needs. This place is clean and well maintained I would absolutely recommend for anyone looking for a place temporary or long term read more

Very friendly staff, reasonable prices and clean facility. I have used it twice and would highly recommend it.

It has been only a couple weeks since I started renting a storage space from this Cypress A-1 Storage Facility, but I already see some advantages of renting a storage space at this location. First of all, this facility overall seems to be very secure equipped with 24-hour surveillance cameras all around the facility corner to corner without a blind spot. The whole facility is always clean whenever I visit my storage space just like the other reviewers mentioned. Steve is the manager at this Cypress Location A-1 Storage Facility who helped me with sign up to rent a storage space and he is helpful and friendly. He is always willing to answer your questions and tries to resolve any concerns that you have. It looks like Steve works at this facility every day except on Sundays and he seems to be very professional at his job. One time I was organizing some stuff in my storage, Steve walked by to check on my storage space if any unauthorized person broke into my storage. I asked him why and he explained to me that once I lock my storage unit leave it locked for some time, I have to punch in my code again at the front gate to disarm the storage door alarm; otherwise, the alarm system goes active. After he told me everything I've realized that I've locked up my unit and spent some time in my car then went up to my unit again to organize stuff. However, after what he had told me, everything looked more secure and I was able to know that Steve is a reliable manager who well manages every little things around the facility here at Cypress location and he takes things very seriously when it comes to storage security. I would recommend this A-1 Storage facility to anyone who is looking for a secure storage unit that would keep your belongings safe and clean. Look for Steve when you sign up, he would definitely try his best to find you a right priced unit for your budget. read more

I can't say enough great things about A1 in Cypress. I have been renting form them for over 3 years and at one time had 3 units. Steve and the team are amazing doing all they can to meet my needs. A great Place !!!! read more

I was looking for somewhere to rent a reasonably priced space at a facility that was clean and well maintained. At Cypress A-1 Storage I found just that. Talia walked me through the rental process. She was very helpful and answered all of my questions. If you're looking for a top notch facility with great customer service, this is the place. read more

Me and my husband we're driving along Lincoln in Cypress looking for a self storage then we saw A-1Storage so we decided to drop by to check what's the guy has to offer us or if he has promotional products that we need to use. His name is Steve. The place is clean and Steve helped us to choose the right size of storage that we needed. Thank you Steve. read more