Be careful what items you place in your shipping box when getting help from this location's UPS…read morestaff. There is a thief employed at this location and the manager is defending that person. This will sound severe, yet it's true. When the box was sent to me that included a limited edition Steamdeck which was more than $700 along with its charger and case, it was never found in the box when received. A staff helped pack the box who got a look at the items in it, which then seems to have stolen it behind the scenes before shipping it out. At this point, I wouldn't put it past the manager as well, as she was trying her best to sweep the situation under the rug by spewing store policies and being completely unhelpful. Be careful of the staff members in this location, including the manager. If you're going to pack a box with an expensive device, or any item for that matter, just seal it yourself so the thief/thieves won't get an idea what's in it.

Dear Manager, I am…read morewriting to formally express my disappointment regarding a recent visit to your store. I came in with a few basic questions about shipping a package, as I am not very familiar with the process. Unfortunately, the employee who assisted me was extremely rude, dismissive, and unprofessional. Instead of offering guidance or answering my questions with courtesy, her tone and attitude made me feel like I was inconveniencing her simply by asking for help. She appeared irritated and uninterested, which created a very uncomfortable experience. As a paying customer, I expect to be treated with respect and professionalism, especially when seeking assistance. I understand that everyone can have a difficult day, but customer service should always remain courteous and respectful. I hope this matter is addressed so future customers do not have a similar experience. Her name was Doris ! Thank you for your time and attention.

This store is on my way to the post office. I wanted to renew my passport, so I figured I might as…read morewell try here first. The man that works here is super nice, however they don't do anything that helps with renewing a passport. So if you want anything shipped, come here and they will do it for you with a smile. Also with a fee.

Super nice and friendly. I have been dropping off my packages for Fed Ex or UPS for a few years now…read moreat this location. The gentleman at the front always acknowledges me even I am just in and out in a few seconds.

Tristen and Efrain are top tier employees , great workers and 1 of the main reasons why I don't…read moremind not having a printer since everytime I go to UPS is to print paper. They make those few minutes worth my wait. Excellent customer service and they make me feel valued.

I get it. There are 5 mins to closing and your employees are like races horses sprinting to the…read morestable to go home. BUT. This is a business and not a stable. People have important business to conduct and if your business hours say you close at 6:30, then that's when you lock and close your doors, not at 6:25. I was paying via card so there was no cash to count. Anyway I had something ship to me late and I had to rush to ship yet the manager was ok telling us they closed the registers. Life happens. SMH...to the FedEx store I go...

Inexpensive mailbox for my business need. Access 24/7 with bright light and security camera. Love…read morethat the area is near many eateries and services, safe area.

Absolutely best customer service. Used their boxes for a temporary process while our house was…read moreremodeled and USPS could just not figure out our mail. They've been total life savers in ensuring our mail and packages are received and secure. Their staff is so friendly, attentive, and all around helpful. Highly recommend!!

The service is AMAZING!! The staff is very friendly…read more Professional, and knowledgeable. I have been using them for the last 5 years and they are literally my one stop shop for signs, banners, postal services, print jobs, 3D printing, and anything I can think of. Very affordable pricing and I refer all of my friends and family.

I came here to get a live scan. The people that work here are very friendly, professional, and…read moreknowledgeable. Shout out to John and Gabby. They work very well together. The live scan process was easy peasy. The store is very clean with lots of things for sale, from interesting candies to drinks, and of course mailing needs. There's a very cool clock on the wall behind the counter.

This place is conveniently located in a shopping center with many other businesses I frequent…read more They offer all of the expected services such as packing and shipping, shipping supplies and stamps, but they also offer printing and notary services. I especially like that I can drop my pre-labeled return packages at the counter, since Fed Ex and UPS pick up there as well as USPS. They will print me a receipt I request it. The service is always friendly and helpful, and they seem like good people. One of my favorite reasons to visit this store is the amazing inventory of gifts, greeting cards, sweets, seasonal, (their Christmas ornaments are so cool) home decor and jewelry. One of the few stores that carries my favorite jewelry brand, Silver Forest! The buyer is constantly adding new and interesting items, really high quality, and prices vary. There is something for everyone! I like to support them as a small business,and they offer so much that I appreciate.

The staff were excellent. The gentleman was very polite and apologetic for an issue that was out of…read moretheir hands. Even then I was still able to be in and out in a timely manor. 10/10 service.

Came in here and Caiden was an absolute all star! He helped me with what I needed to get done in a…read morefriendly and professional manner. I was in and out much faster than expected. 5 stars for Caiden's cistomer service skills.

Does not open on time! It's already 10 past 8 and no one is here. Theres already a line outsideread more

I have used Yelp for many years and have never written a negative review until now…read more I was returning an item to a merchant and on their website they gave me the option to use Packagehub or USPS. I selected the first location offered, which was Packagehub, Mail Services Etc located at 2892 N Bellflower Blvd, Long Beach, CA 90815 as it was the nearest to me. The merchant then sent me a scan code to present to Mail Services Etc for the return. When I arrived I had barely gotten in the door when a person who was dressed in some kind of uniform, pounced on me. I wasn't sure if they were some kind security guard or what. They preceded to tell me that I needed to tape up my package so the item wouldn't fall out. I told them I was just following the merchant instructions. They then said that I would have to take it to USPS. I explained that the merchant had sent me to their location for the return and showed them the scan code on my phone. Then another employee emerged and said I would have to take it to USPS and again I explained that the merchant sent me there to process the return and showed them the scan code. That person said, "That's FedEx and we are not a FedEx store!" They kept yelling at me even as I was walking out the door; like a couple of children. When I returned to the car where my husband was waiting I told him what happened and he pointed to the store where it had FedEx signage all over it. When I arrived home I called the merchant and told them what happened and they were shocked. They created a new return to be dropped off at another location and said if that ever happens again to call them from the store that's the problem and they'll take care of it. It's probably better that I went to the other location because they were more professional and I felt the package was processed correctly. I'm not sure what the problem was, but maybe they're not tech savvy? They said they needed a label printed, but the merchant said, "No print out necessary"! If Mail Services Etc isn't doing business with FedEx anymore then they need to removed all FedEx signage from their store and from their website because it's false advertisement. They also need to stop doing business with packagehub. More importantly, they need to be more professional or just retire.

Friendly and straight to the point type of service. Been here for fingerprinting and USPS services…read more They will help you decide which is the best method of shipping depending on your needs.

Very disappointed on Christmas Eve !! You should have stayed open till at least 3pm in order to…read moregive your customers a chance to retrieve their last minute deliveries.

Friendly staff. Many services offered for convenience. Stamps, laminating, PO Boxes and more!read more

Front desk was very good she handled multiple tasks while I was waiting for my turn…read more When I got to her she was fast, friendly and efficient.

My go to for printing shipping labels when my printer is down…read more I email to printandgo-noreply@fedex.com then I get an approval code to enter on their printer after I tap my payment card with a minimum $5 hold. I've also used their prints services behind the counter when I was making 2inch buttons. Prices were fair and comparable. Customer service helpful when needed. Easy parking.