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    The UPS Store

    2.8 (100 reviews)
    Closed 8:00 am - 7:00 pm
    Updated a few days ago

    Services - The UPS Store

    Mailbox centers

    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

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    Reviews With Photos

    Erica T.

    Good customer service, easy in and out for an amazon return. Private parking lot with tons of space. Store looked clean and organized.

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    Photo of J P.
    0
    5
    1

    6 months ago

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    Photo of Local

    Local

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    19 days ago

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    Local

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    1 year ago

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    Local

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    Photo of Angel W.
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    10 months ago

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    Photo of Local

    Local

    Helpful 16
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    Photo of Dania I.
    212
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    4 months ago

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    Photo of Armando R.

    Armando R.

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    Photo of John H.
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    5 months ago

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    Local

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    1 year ago

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    Local

    Helpful 1
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    3 months ago

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    Photo of Local

    Local

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    Photo of Jan C.
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    3 months ago

    A small mighty staff that takes care of everything efficiently and effectively. Typically, I just drop off returns.

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    Local

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    Photo of A. G.
    15
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    4 months ago

    They charge $5 to print a prepaid shipping label. It's worth the gas to drive literally anywhere else on principle alone.

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    Photo of Local

    Local

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    Photo of Dan Y.
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    15
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    7 months ago

    They were very helpful and cordial. I needed two boxes to be shipped and they advised me which method to pick.

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    Photo of Local

    Local

    Helpful 1
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    Photo of The B.
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    2 months ago

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    Photo of Local

    Local

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    7 months ago

    Business owner information

    Photo of Local

    Local

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    Photo of E N.
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    8 months ago

    Easy to find , easy parking. Nice service. Next to Amazon fresh . I just had a drop off and I was serviced effectively and immediately.

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    Photo of Local

    Local

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    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 11
    Thanks 2
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    10 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    Photo of V S.
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    1 year ago

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    Photo of Armando R.

    Armando R.

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    1 year ago

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    Photo of Local

    Local

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    1 year ago

    Service was fast and helpful. Close to home so this will be my new to go UPS store for fast drop offs.

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    Photo of Local

    Local

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    10 months ago

    This is my preferred place to do shipping and returns. All the staff are friendly and hardworking.

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    Photo of Local

    Local

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    1 year ago

    So ez to return a package . You bring it in , they scanned my cell phone for the return barcode & bingo it was on its way.

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    Photo of Local

    Local

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    Photo of Stacy R.
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    2 years ago

    I've been using this PO Box and ship center for almost 10 years. Great friendly people. Love this store.

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    Photo of Local

    Local

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    1 year ago

    Don't open on time. Apple Maps say they open at 8:00am, the sign in the window says they open at 8:30. It is 8:45 and they are not open.

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    Photo of Local

    Local

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    2 years ago

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    Local

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    2 years ago

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    Local

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    4 years ago

    Helpful 4
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    3 years ago

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    Photo of Local

    Local

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    Photo of Cheryl M.
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    4 years ago

    Helpful 3
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    Photo of Aaron S.
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    4 years ago

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    2 years ago

    Now I see why you are only rated 2 1/2 stars. Charging $5 dollars to print a UPS LABEL . I couldn't believe it‍

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    Photo of Local

    Local

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    Photo of Bhavik T.
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    2 years ago

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    Local

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    2 years ago

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    Local

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    4 years ago

    Helpful 3
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    Photo of Tom A.
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    4 years ago

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    4 years ago

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    Photo of Mia B.
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    4 years ago

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    3 years ago

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    Local

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    Photo of Luis S.
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    5 years ago

    Helpful 1
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    3 years ago

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    Local

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    3 years ago

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    Page 1 of 3

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    CAIDEN has helped me several times and always greets me, when I walk into the store with a huge smile.

    Mentioned in 3 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (126 reviews)

    Be careful what items you place in your shipping box when getting help from this location's UPS…read morestaff. There is a thief employed at this location and the manager is defending that person. This will sound severe, yet it's true. When the box was sent to me that included a limited edition Steamdeck which was more than $700 along with its charger and case, it was never found in the box when received. A staff helped pack the box who got a look at the items in it, which then seems to have stolen it behind the scenes before shipping it out. At this point, I wouldn't put it past the manager as well, as she was trying her best to sweep the situation under the rug by spewing store policies and being completely unhelpful. Be careful of the staff members in this location, including the manager. If you're going to pack a box with an expensive device, or any item for that matter, just seal it yourself so the thief/thieves won't get an idea what's in it.

    Dear Manager, I am…read morewriting to formally express my disappointment regarding a recent visit to your store. I came in with a few basic questions about shipping a package, as I am not very familiar with the process. Unfortunately, the employee who assisted me was extremely rude, dismissive, and unprofessional. Instead of offering guidance or answering my questions with courtesy, her tone and attitude made me feel like I was inconveniencing her simply by asking for help. She appeared irritated and uninterested, which created a very uncomfortable experience. As a paying customer, I expect to be treated with respect and professionalism, especially when seeking assistance. I understand that everyone can have a difficult day, but customer service should always remain courteous and respectful. I hope this matter is addressed so future customers do not have a similar experience. Her name was Doris ! Thank you for your time and attention.

    Mail Services - Pretty palm tree view when I walked out

    Mail Services

    (83 reviews)

    I have used Yelp for many years and have never written a negative review until now…read more I was returning an item to a merchant and on their website they gave me the option to use Packagehub or USPS. I selected the first location offered, which was Packagehub, Mail Services Etc located at 2892 N Bellflower Blvd, Long Beach, CA 90815 as it was the nearest to me. The merchant then sent me a scan code to present to Mail Services Etc for the return. When I arrived I had barely gotten in the door when a person who was dressed in some kind of uniform, pounced on me. I wasn't sure if they were some kind security guard or what. They preceded to tell me that I needed to tape up my package so the item wouldn't fall out. I told them I was just following the merchant instructions. They then said that I would have to take it to USPS. I explained that the merchant had sent me to their location for the return and showed them the scan code on my phone. Then another employee emerged and said I would have to take it to USPS and again I explained that the merchant sent me there to process the return and showed them the scan code. That person said, "That's FedEx and we are not a FedEx store!" They kept yelling at me even as I was walking out the door; like a couple of children. When I returned to the car where my husband was waiting I told him what happened and he pointed to the store where it had FedEx signage all over it. When I arrived home I called the merchant and told them what happened and they were shocked. They created a new return to be dropped off at another location and said if that ever happens again to call them from the store that's the problem and they'll take care of it. It's probably better that I went to the other location because they were more professional and I felt the package was processed correctly. I'm not sure what the problem was, but maybe they're not tech savvy? They said they needed a label printed, but the merchant said, "No print out necessary"! If Mail Services Etc isn't doing business with FedEx anymore then they need to removed all FedEx signage from their store and from their website because it's false advertisement. They also need to stop doing business with packagehub. More importantly, they need to be more professional or just retire.

    Friendly and straight to the point type of service. Been here for fingerprinting and USPS services…read more They will help you decide which is the best method of shipping depending on your needs.

    The UPS Store

    The UPS Store

    (122 reviews)

    As someone who mostly goes to the UPS store because i'm the unfortunate sucker who multiple times a…read moreyear has to ship gifts to our remote team, i feel it's a little unfair to write this - since i only drop in as part of a work project i usually resent. I've been going here for years, since LONG before it changed ownership. Sometimes lines are long; sometimes they aren't. Regardless, they scan my packages, and they arrive at their locations - often a little late, despite me always selecting overnight delivery, but that's not this location's fault (I assume). I will say that the new franchise owners are a little more pleasant than the former; I think she'd grown jaded, and as such I kind of totally got it the next time I walked in and she wasn't there - good for you, girl, for selling and moving on. I love that the new team is always hanging out, being real; i feel more at home, tbh. I will say that of the three area UPS stores i've ever had a reason to check out, this is consistently the best. And at least if you wait in line for ages, you can pop over to Steel Cup next door for something good on your way out (coffee/beer/lunch/breakfast/mimosas) - or, if it's been an annoying enough experience, across the lot to Blondies for the hard stuff. in sum, it's a UPS store. if they get your packages out, i mean, that's a win, right?

    I've actually had good experiences here in the past with the owner, Terry, as well as the two…read moreyounger guys who usually work the afternoon/early evening shift. They've always been helpful and easy to deal with. Unfortunately, my experience with the woman who works the morning shift (middle-aged blonde hair) has been consistently unpleasant. She never seems to be in a good mood, and today was especially off-putting. I stopped by to pick up my mailbox key after being told by the owner that it was ready. She located the key in a small envelope and literally tossed it across the counter to me. I was honestly taken aback and said "Geez," and she responded with "Have a good day!!" in a very sarcastic, demeaning tone. This isn't the first issue I've had with her. When I initially came in to set up a mailbox, she told me the system was down and that I needed to come back later. I later found out that wasn't true--it seemed more like she either didn't want to help or didn't know how to process it. Based on other reviews, it sounds like I'm not the only one who's had this experience with her. It's unfortunate because the rest of the staff has been great, but interactions like this make it hard to want to come back.

    The UPS Store - copyshops - Updated May 2026

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