We've had a 9x10 storage here for about 2-3 years and Ozzy has been amazing. He's helped us get the best deal and replace our lock when we lost the key. There's a lady as well that I can't remember her name but she is just as nice and helpful as Ozzy. The lady helped us get a smaller unit 5x8 for a discount since we've been renting for a long time. The oustide and inside are always clean and kept up. We have our stuff on the second floor and have never had any problems with any infestation. I fully trust my items to be safe and secured here. read more

After 3 months they double the rent. 67 dollars for 3 months then went to 132 dollars. Moved out

Ariana and Shawm are absolutely amazing I am sure grateful I found them. Thank you for everything!

They could improve by hiring honest employees and management. My husband has theft occur at this storage. Possible inside job. The manager, a male, said there has never been break ins in the 15 years he's been there. In 2020 my sister had musical instruments stolen from her storage unit there. My husband found his stuff for sale at Facebook marketplace. The manager blamed an employee for renting a unit to a male and female without checking ID. This is the first time ever having items in storage stolen for us and my sister. What a coincidence. If you value your stuff, don't go here. I forgot to add, the storage that is facing The street, the one with windows has roaches. read more

Two stars for facility and great customer service. However, I have only had my unit for 3 months and I have already received notice of a price increase. My 10 x 15 unit was $264/mo (with insurance) at signing and it is now being increased to $358/mo. That's one hell of an increase. read more

Extra Space Storage - Increasing due to "current market conditions" aka greed. - Self Storage Near Me - Cypress, California

Love this location. Ozzy is a blessing. They have excellent customer service and are very friendly and business minded. I would refer this location to my friends and family. read more

Great place and great customer service but my unit quickly went from $150 to $210 with not one notice.

Very professional and he resolved the leak issue in our unit immediately They're fantastic and mgmt is great read more

Extra Space is a clean, safe facility in where you know you can have your items secure and protected. There is no reason to not pick this facility in your storage needs. The only flaw is IF you prepay (reserve) your unit before you move in they will make it pay top dollar on the insurance. Be sure to ask them the insurance you would like to have on your items before making your payment. Good luck with your storage needs read more

Ozzie the on-site manager was very helpful n knowledgeable. He was a primary reason I went with Extra Space.

Great service and great deal for storage. Customer service was very helpful making sure right unit was selected.

You will not find better customer service. I would give Sham and Jessica "Six Stars" if possible.

I posted the original review below on 10/14/2017. It's now 5/1/2018, and the elevator is STILL BROKEN. Turns out Cypress, CA is a franchise location, and the owners DO NOT CARE about tenants at all. They know the elevator is broken and don't want to spend the money to fix it. Glodean puts the blame on corporate inaction, and corporate turns around and points the finger right back. I asked for an update, and Glodean told me that they will start repairs sometime in June, but they will take at least a month after they start. So if they start at the end of June, you're looking at August at best. Yeah, no. No discount on rent. No "I'm sorry for the inconvenience." I was never offered to use a dolly like the other yelper. Long story short, I finally moved out but had to have two day-workers help carry the heavy stuff down the stairs. Extra Space SUCKS. ------------------------------------------------------------------------------------------------ I've had a unit here for about two years. The elevator has often been broken but never for too long. But it has now been broken for MONTHS. every time I call, I'm told they have no idea when it will be fixed. I cannot get large items in or out. It is very frustrating. I can't even cancel my storage and go to another location because I can't clear out! read more

If a negative rating were available i would choose it. My rent has gone from $103 to $134 in less than 16 months. A1 storage less than a quarter mile away offers the same 5x10 unit for $75 per month. I am angry at myself for not having found them sooner. Extra Space Storage is a joke. Save yourself 25% or more and store your belongings literally ANYWHERE else. read more

After having my 5x10 unit increase in price by nearly 50% in just over a year (May 2018 $93 to present day $134)...I decided it was time to vacate and move just slightly east to a much closer and much more economical facility that charges $75 for the same size unit, and only increases their rental price by 10% annually. Anyway, I digress...the meaning of my update was to inform future potential renters that not only is this facility awful and misleading, but it is also extremely hazardous. While moving out I was injured by their faulty door. It at first felt like just a scratch, but ended up being a bleeding cut. What a great way to end things...with a dirty bleeding cut to the arm...of a door that is suppsed to stay open with a timer. But, the owner of the facility is negligent and does not care for anything but collecting money. I now understand why the manager that everyone held so dear, Glodean, ultimately left. Be careful here...It's ALL bad. read more

Extra Space Storage - It has been thoroughly cleaned and sanitized, but this cut was caused by their entry door to their north facing units - Self Storage Near Me - Cypress, California

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Very clean, newish, easy access, safe and convenient with friendly, courteous management on site. We were happy to find this facility.

This place cost a little bit more than other storage units but I believe that you get your values worth due to the customer service and cleanliness of the units. read more

Went Through The Company Website 0n 11-1-17 and reserved a space through/with "Lane" Even the on-site manager called to confirm the reservation but failed to mention the broken elevator. After arriving on site, At 4664 Lincoln Ave Cypress,Ca as to check the site out is when I then learned and was told that there was only stair access because the elevator was broken and in dis-repair. I was really surprised to learn that the Corporate Office was not aware of this and didn't think this was important enough to mention. There was a previous post dated 10-14-17 about the Elevator being broken and it said it had been broken for months,I called the Corporate Office back and complained and let them know that it's pretty bad that they cant pass on this type of information to a prospective customer. Think I will keep looking. read more

Ehtisham Raja (store manager) was very helpful and pleasant and made the process of helping us finding an affordable unit very easy.

Great customer service! Super friendly representative to process paper work!This particular Facility is amazingly safe environment for storages of your belongings! read more

We needed a storage on very short notice so we did a general Google search and we found this site had the best prices for the area. I got a call from Glendola the site manager about our online reservation. I went in and met with her and she was incredibly nice and helpful. We are very happy with this location. read more

Signed up a year ago and need a larger space. Ehtisham made my transfer very smooth and his help was awesome. The property is well maintained and I would easily refer anyone who needs extra space! read more

I have been using the storage facility for a year now and it is clean, and the storage unit is perfect for my needs. The property manager Glodene is awsome. Always on point, friendly and knows her job to a T. Thank you extra space, and manager for keeping my life treasures safe! read more

The staff is extremely courteous and helpful and the facilities are great. I am very happy that I chose extra space.

The cost of a storage unit is very reasonable and beats most of their competition. The staff is very helpful and kind to their "tenants"!!! The office has a good selection of storage supplies (ie: tape, locks, boxes, etc.) and the units are clean & easily accessible, whether your unit is outside or inside. I definitely recommend checking this place out if you live in the area and are in need of a great storage company! read more

The place is very clean and the Lady who runs it is very nice and helpful. I just rented 2 units and I am very happy with everything .

Just signed up today and my overall experience was fantastic! Glodean ( the store manager ) did a great job of explaining everything to me. She showed me the unit and gave me a first month discount which made it harder for me to not to grab it. read more

I am new to this establishment, but so far my experience has been very favorable. The staff is friendly and helpful. They are professional and the premises is very clean and appears to be secure. read more

The attending sales person, Glodean, was very thorough in presenting and showing the available storage spaces. They were clean. So i rented 2 spaces for my storage purposes. Glodean was very accomodating n helpful. read more

Glodean, was very helpful, Her customer service outstanding. The property and units are very clean.