Fast and easy rental process. Very affordable priced and big clean units. Staff is very friendly…read moreand helpful!

The rating is specifically for Brandon, a worker at SmartStop. Brandon is a charming , respectful ,…read moreknowledgeable and professional young man. He greets you with a smile the moment you walk in the door. If he doesn't know something, he will call his superiors to get you an answer to your question. Although the terms of my contract are questionable/misleading. I'm hopeful that the information we obtained will be honored. Brandon is the epitome of customer service and should be utilized to train others in your company not to just give lip service or talk over the customer. Thank you Brando. S

Stephanie is the best! Her service is kind and professional. The premises are very tidy and I…read morealways find a cart to move my boxes. Highly recommend!

What a great experience!…read more I needed a small storage space for just two or three months while my backyard was being redone and my shed needed to be updated. I had heard about Scott Storage from my mom's neighbor, so I checked it out. Glad I did. Bob was at the front counter and I let him know what I needed. He let me know all he had available was a coveted 10x10 on the ground floor right near the drive up garage - how could I say no? First month was about $30 and it was just north of $200 each month after that. Because I knew I'd be out of there quickly, that was actually competitive compared to other places and smaller units. The place was clean, safe, and well organized. They even played some great music (I'm an old Xennial so I appreciate the 70s-90s hits). It was hella secure - you have to enter a code and can't get in after 7pm most nights. I had NO doubt my stuff was safe and secure. The complimentary carts and roll in garage made moving the stuff in easy - and we were able to move out before our third month, and it was a quick and easy process! Can't recommend this place enough.

I called to ask about storage unit prices and availability, and Mary was extremely helpful. She…read moreanswered all of my questions clearly, explained the different options, and was very friendly and professional. Great customer service--I really appreciate her help!

Today my husband and I went in to get some stuff from his unit. We had some questions and the…read morestorage manager Mary was so helpful. She was professional and friendly and didn't mind us asking a million question! lol. The office and unit area was clean and well maintained. We will continue storing our stuff here. Highly recommend

I've been renting a storage for over a year and I love it. It's so clean people in there are so…read morenice specially Martine and Cris thank you guys you guys doing an amazing job

I did follow up by calling the provided number and spoke with Clare, who assured me that a…read moresupervisor would get in touch. As of now, I have yet to receive any follow-up call. Let me be clear: my review is accurate, and it's disheartening that Yelp removes negative reviews simply because the business disputes them. I'm still searching for the text messages from employees that confirm our deals, and I hope they're still in my cloud storage. If I do find them, I'll be eager to see how the business will respond then. Will there be any compensation for being called a liar?

So once you become a tenant, they won't let you use the restroom if the office is closed. THEY DONT…read moreTELL YOU THAT WHEN YOU SIGN UP!!! The facilities manager is unavailable on weekends so they lock you out of the actually bathroom I wish there was a #PublicStorage nearby!!

Amazing experience at Extra Space Storage on Comstock!…read more The facility is always clean, well-lit and secure. Jennifer, Marco and staff made the rental process so easy. An excellent and trustworthy option for anyone in the area needing storage. The customer service I experienced is unmatched. Jennifer went above and beyond to help me find the right size unit for my belongings. Jennifer & Marco were professional, welcoming and genuinely cared about my experience with their company. Marco provided cold bottles of water while moving. This level of service is rare and made my entire move far more easy. Choosing Extra Space Storage is a great decision. Jennifer offered me a great move-in promotion. The facility is extremely clean and secure, with amenities like: locked gates for security, cameras, a loading dock, dollies and moving carts. It's a great value for the price, and your belongings will be safe.

Just got my storage unit last week, a 5x5. Place was nice and clean and process for getting my unit…read morewas easy. Brittney from the front desk was awesome and really kind, helped me settle in and I'm really enjoying this location.

Nice and clean environment! The staff is helpful and knowledgeable! Good prices. I recommend this…read moreplace.

amazing service kindly check in with Maritza and Diego…read more helped me with everything I asked for

I love being a Norwalk Self Storage customer. The service is top notch and the facility is well…read moremaintained. It is a popular place for all your storage needs. I recommend Norwalk Self Storage very highly.

MICE! MICE! MICE!…read more If I could give zero stars I would. Very disappointed in the overall condition of the property. I went up to my unit on the 4th floor and found a heavy mice infestation throughout the entire floor. The minute I stepped out onto the elevator you could immediately smell the urine and dead rodents. Not to mention the traps are out in the open and exposed for all to see. Not only is this severally unsanitary but also very careless my management and Orkin their pest control provider. The mice were sitting on the traps long enough to begin decomposing. Will be closing my account this month.

This place is great very clean and safe storage the staff is very professional and knowledgeable…read morewith everything they told me about the storage unit. The price is in a reasonable rate per month. Great location. You should definitely get a space here in Santa Fe Springs secure space self storage.

We had a great experience at this location. Very clean property, safe and entry and exit is…read moreconvenient. Thank you Tony!

Tony was great in helping with the transition into a bigger unit…read more Friendly courteous and very respectful

When you think of storage places, you often imagine them being overwhelming and stressful, almost…read morelike going to the DMV. You expect long waits, confusing rules, and just an overall headache. That's honestly what we were preparing ourselves for when we started looking for a storage unit. However, our experience with Golden State Storage in Santa Fe Springs was the complete opposite. We actually found the place by accident while driving by, and what immediately caught our attention was how clean and well-kept the property looked from the outside. The bright yellow color of the building stands out, but more importantly everything looked organized, modern, and very well maintained. That alone made us curious enough to stop in and check it out. We were looking for a storage facility close to home where we could keep some equipment, but we honestly had no idea what to expect or what the process would be like. The moment we walked into the office, Jackie greeted us and completely changed what we thought the experience would be like. She was incredibly welcoming right away. Not the forced "customer service" kind of greeting, but genuinely friendly and helpful. Jackie was amazing from start to finish. She took the time to explain everything in detail and made sure we understood how everything works. Since we had never rented a storage unit before, we had a lot of questions. She never rushed us and was extremely patient while answering every single one. She walked us through the different unit sizes, pricing, access hours, and security features so we could figure out what would work best for our needs. What really stood out is that she didn't just talk about the units from behind the desk. Jackie actually offered to walk us around the facility and show us several units in person so we could visualize the space. That made a huge difference because it helped us understand exactly what we were renting. She also showed us how to navigate the building, how access works through the Bluetooth phone system, and how the entry points and elevators work. For someone who has never used a modern storage facility before, that level of guidance was incredibly helpful. You can tell she truly cares about making sure customers feel comfortable and confident with their decision. She made the whole process smooth and stress-free. As for the facility itself, everything is extremely clean and well maintained. The elevators are spotless, the hallways are clean and well lit, and the entire building feels very secure. You can tell the management takes pride in maintaining the property. The Bluetooth phone access is also very convenient. It makes entering the facility simple and modern without having to deal with complicated keypads or cards. The whole system feels very organized and secure. Overall, we were very impressed with Golden State Storage. What started as a quick stop while driving by turned into finding exactly what we needed. But the biggest reason this experience stood out was Jackie. Her professionalism, patience, and friendliness made what we expected to be a stressful process incredibly easy and actually enjoyable. Thank you so much, Jackie, for taking the time to help us and for making the entire experience such a positive one. Customer service like that is rare these days, and it definitely made a lasting impression. If anyone is looking for a clean, secure, and well-run storage facility in Santa Fe Springs, I highly recommend Golden State Storage. And if you get the chance to work with Jackie, you'll be in great hands.

Excellent storage facility. Brand new, high security and excellent customer service. After moving…read moreout of our office we needed extra storage. We are very clean and organized and wanted a CLEAN storage unit. We originally rented 2 10x25 but ended up renting 2 more. If you need clean, highly secure units do not hesitate to check them out.